*NEW* To request a refund for a vacation cancelled due to COVID-19, click here.

COVID-19 Travel Updates: For information on safety, the COVID-19 Coverage Plan, entry requirements and more, visit our COVID-19 Hub.

Destination Weddings Family Collection

Krystal Grand Cancun

About this hotel

Situated on a stretch of white-sand beachfront offering breathtaking views of the unbelievably blue Caribbean, Krystal Grand Cancun invites friends, families, and couples to a vibrant getaway.

Why book this hotel?

Meal & beverage plans

Limitless Experience inclusions:

  • Limitless access to a delicious buffet and a la carte dining options (a la carte reservations required)
  • Limitless international and domestic top-shelf spirits and non-alcoholic beverages
  • Limitless fruit juices, soft drinks and snacks
  • Kid-approved menus, snacks and mocktails

Additional inclusions

  • Complimentary WiFi
  • Daily maid service
  • Pool and beach waiter service
  • 24-hour room service

 

Destination Weddings

Say “I do” to weddings set in our most beautiful beach destinations.

Featuring free or discounted wedding packages and the services of a wedding coordinator, the resorts below have all you need for a destination wedding.

To book travel for your wedding group, REQUEST A QUOTE or call us at 1 866 529-2079.


Number of travellers: To add more travellers to your booking, select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.

Family Collection

Take your family on an unforgettable vacation with trips geared to the whole gang!
Keep everyone happy at the best all-inclusive family resorts offering dedicated kids' pools and supervised clubs. You can bring the whole family thanks to discounts for kids and the perks of our Play program. Book all-inclusive family vacation packages!

Number of travellers: To add more travellers to your booking in Mexico, the Caribbean, or South & Central America, simply select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.

Altitude Corner Suite Ocean Front

Bed size(s):  1 King bed
Room(s): Furnished private terrace, Ample closet, Spacious bathroom with bathtub or shower
Air conditioning: Yes
Internet: WiFi

Room facilities
Direct-dial telephone, In-room electronic safe, Bath amenities, Hairdryer, Vanity mirror, Iron & ironing board, Mini-bar (refreshed daily with water, beer and soft drinks), Bathrobes and slippers, In-room tablet with the directory of services (room service, spa booking requests, activity schedule, daily news and more!),

Occupancy: 1-2 adults, 1 adult and 1 child (maximum occupancy of 2)

Guests booking Altitude Club Suites will receive the following inclusions:

  • Personalized check-in and check-out at the Private Lounge
  • Daily continental breakfast service, afternoon hot and/or cold hors d’oeuvres, exquisite desserts, and fine liquors served in the lounge
  • 24-hour free of charge Room service.
  • Onsite exclusive preferred bar
  • Upgraded mini-bar service and bathroom amenities
  • Bali beds in the pool and beach area exclusively for Altitude guests (*Reservations required; one complimentary day per stay.)
  • Pillow menu
  • Altitude Club area on the beach, close to the Beach Bar & Grill

(Subject to change)

Altitude Corner Suite Partial Ocean View

Bed size(s):  1 King bed
Room(s): Furnished private terrace, Ample closet, Spacious bathroom with bathtub or shower
Air conditioning: Yes
Internet: WiFi

Room facilities
Direct-dial telephone, In-room electronic safe, Bath amenities, Hairdryer, Vanity mirror, Iron & ironing board, Mini-bar (refreshed daily with water, beer and soft drinks), Bathrobes and slippers, In-room tablet with the directory of services (room service, spa booking requests, activity schedule, daily news and more!),

Occupancy: 1-2 adults, 1 adult and 1 child (maximum occupancy of 2)

Guests booking Altitude Club Suites will receive the following inclusions:

  • Personalized check-in and check-out at the Private Lounge
  • Daily continental breakfast service, afternoon hot and/or cold hors d’oeuvres, exquisite desserts, and fine liquors served in the lounge
  • 24-hour free of charge Room service.
  • Onsite exclusive preferred bar
  • Upgraded mini-bar service and bathroom amenities
  • Bali beds in the pool and beach area exclusively for Altitude guests (*Reservations required; one complimentary day per stay.)
  • Pillow menu
  • Altitude Club area on the beach, close to the Beach Bar & Grill

(Subject to change)

Altitude Suite Double

Bed size(s):  2 double beds
Room(s): Furnished private terrace, Ample closet, Spacious bathroom with bathtub or shower
Air conditioning: Yes
Internet: WiFi

Room facilities
Direct-dial telephone, In-room electronic safe, Bath amenities, Hairdryer, Vanity mirror, Iron & ironing board, Mini-bar (refreshed daily with water, beer and soft drinks), Bathrobes and slippers, In-room tablet with the directory of services (room service, spa booking requests, activity schedule, daily news and more!),

Occupancy: 1-3 adults, 2 adults & 2 children, 3 adults & 1 child; 1 adult & 3 children (maximum occupancy of 4)

Guests booking Altitude Club Suites will receive the following inclusions:

  • Personalized check-in and check-out at the Private Lounge
  • Daily continental breakfast service, afternoon hot and/or cold hors d’oeuvres, exquisite desserts, and fine liquors served in the lounge
  • 24-hour free of charge Room service.
  • Onsite exclusive preferred bar
  • Upgraded mini-bar service and bathroom amenities
  • Bali beds in the pool and beach area exclusively for Altitude guests (*Reservations required; one complimentary day per stay.)
  • Pillow menu
  • Altitude Club area on the beach, close to the Beach Bar & Grill
(Subject to change)
 

Altitude Suite King

Bed size(s):  1 King bed
Room(s): Furnished private terrace, Ample closet, Spacious bathroom with bathtub or shower
Air conditioning: Yes
Internet: WiFi

Room facilities
Direct-dial telephone, In-room electronic safe, Bath amenities, Hairdryer, Vanity mirror, Iron & ironing board, Mini-bar (refreshed daily with water, beer and soft drinks), Bathrobes and slippers, In-room tablet with the directory of services (room service, spa booking requests, activity schedule, daily news and more!),

Occupancy: 1-2 adults, 1 adult and 1 child (maximum occupancy of 2)

Guests booking Altitude Club Suites will receive the following inclusions:

  • Personalized check-in and check-out at the Private Lounge
  • Daily continental breakfast service, afternoon hot and/or cold hors d’oeuvres, exquisite desserts, and fine liquors served in the lounge
  • 24-hour free of charge Room service.
  • Onsite exclusive preferred bar
  • Upgraded mini-bar service and bathroom amenities
  • Bali beds in the pool and beach area exclusively for Altitude guests (*Reservations required; one complimentary day per stay.)
  • Pillow menu
  • Altitude Club area on the beach, close to the Beach Bar & Grill
(Subject to change)

Altitude Master Suite Ocean Front

Bed size(s):  1 King bed and sofa bed
Room(s): Rooms located on top floor of the Club tower, Large bathroom with double vanities, Double rain showers, Semi-separate living area
Air conditioning: Yes
Internet: WiFi

Room facilities
Direct-dial telephone, In-room electronic safe, Bath amenities, Hairdryer, Vanity mirror, Iron & ironing board, Mini-bar (refreshed daily with water, beer and soft drinks), Bathrobes and slippers, In-room tablet with the directory of services (room service, spa booking requests, activity schedule, daily news and more!),

Occupancy: 1-3 adults, 2 adults and 2 children; 3 adults and 1 child (maximum occupancy of 4)

Guests booking Altitude Club Suites will receive the following inclusions:

  • Personalized check-in and check-out at the Private Lounge
  • Daily continental breakfast service, afternoon hot and/or cold hors d’oeuvres, exquisite desserts, and fine liquors served in the lounge
  • 24-hour free of charge Room service.
  • Onsite exclusive preferred bar
  • Upgraded mini-bar service and bathroom amenities
  • Bali beds in the pool and beach area exclusively for Altitude guests (*Reservations required; one complimentary day per stay.)
  • Pillow menu
  • Altitude Club area on the beach, close to the Beach Bar & Grill

(Subject to change)

Altitude Family Partial Ocean View

Bed size(s):  1 King bed and 2 double beds (rooms consist of guaranteed connecting rooms)
Room(s): Balcony with partial ocean views, Two spacious bathrooms with a shower
Air conditioning: Yes
Internet: WiFi

Room facilities
Direct-dial telephone, In-room electronic safe, Bath amenities, Hairdryer, Vanity mirror, Iron & ironing board, Mini-bar (refreshed daily with water, beer and soft drinks), Bathrobes and slippers, In-room tablet with the directory of services (room service, spa booking requests, activity schedule, daily news and more!),

Occupancy: 2-5 adults, 2 adults and 2 children; 3 adults and 2 child; 2 adults and 3 children; (maximum occupancy of 5)

Guests booking Altitude Club Suites will receive the following inclusions:

  • Personalized check-in and check-out at the Private Lounge
  • Daily continental breakfast service, afternoon hot and/or cold hors d’oeuvres, exquisite desserts, and fine liquors served in the lounge
  • 24-hour free of charge Room service.
  • Onsite exclusive preferred bar
  • Upgraded mini-bar service and bathroom amenities
  • Bali beds in the pool and beach area exclusively for Altitude guests (*Reservations required; one complimentary day per stay.)
  • Pillow menu
  • Altitude Club area on the beach, close to the Beach Bar & Grill

(Subject to change)

Altitude Suite Ocean Front

Bed size(s):  1 King bed
Room(s): Furnished private terrace, Ample closet, Spacious bathroom with bathtub or shower
Air conditioning: Yes
Internet: WiFi

Room facilities
Direct-dial telephone, In-room electronic safe, Bath amenities, Hairdryer, Vanity mirror, Iron & ironing board, Mini-bar (refreshed daily with water, beer and soft drinks), Bathrobes and slippers, In-room tablet with the directory of services (room service, spa booking requests, activity schedule, daily news and more!),

Occupancy: 1-2 adults, 1 adult and 1 child (maximum occupancy of 2)

Guests booking Altitude Club Suites will receive the following inclusions:

  • Personalized check-in and check-out at the Private Lounge
  • Daily continental breakfast service, afternoon hot and/or cold hors d’oeuvres, exquisite desserts, and fine liquors served in the lounge
  • 24-hour free of charge Room service.
  • Onsite exclusive preferred bar
  • Upgraded mini-bar service and bathroom amenities
  • Bali beds in the pool and beach area exclusively for Altitude guests (*Reservations required; one complimentary day per stay.)
  • Pillow menu
  • Altitude Club area on the beach, close to the Beach Bar & Grill
(Subject to change)

Deluxe Room Double

Bed size(s):  2 double beds
Room(s): Balcony, Resort view, Spacious bathroom with bathtub or shower
Air conditioning: Yes
Internet: WiFi

Room facilities
Direct-dial telephone, In-room electronic safe, Bath amenities, Hairdryer, Vanity mirror, Iron & ironing board, Mini-bar (refreshed daily with water, beer and soft drinks), Bathrobes, In-room tablet with the directory of services (room service, spa booking requests, activity schedule, daily news and more!)

Occupancy: 1-3 adults, 2 adults & 2 children, 3 adults & 1 child; 1 adult & 3 children (maximum occupancy of 4)

Deluxe Family Partial Ocean View

Bed size(s):  1 King bed and 2 double beds (rooms consist of guaranteed connecting rooms)
Room(s): Balcony with partial ocean views, Two spacious bathrooms with a shower
Air conditioning: Yes
Internet: WiFi

Room facilities
Direct-dial telephone, In-room electronic safe, Bath amenities, Hairdryer, Vanity mirror, Iron & ironing board, Mini-bar (refreshed daily with water, beer and soft drinks), Bathrobes and slippers, In-room tablet with the directory of services (room service, spa booking requests, activity schedule, daily news and more!),

Occupancy: 2-5 adults, 2 adults and 2 children; 3 adults and 2 child; 2 adults and 3 children; (maximum occupancy of 5)

Deluxe Room King

Bed size(s):  1 king bed
Room(s): Balcony, Resort view, Spacious bathroom with bathtub or shower
Air conditioning: Yes
Internet: WiFi

Room facilities
Direct-dial telephone, In-room electronic safe, Bath amenities, Hairdryer, Vanity mirror, Iron & ironing board, Mini-bar (refreshed daily with water, beer and soft drinks), Bathrobes, In-room tablet with the directory of services (room service, spa booking requests, activity schedule, daily news and more!)

Occupancy: 1-2 adults, 1 adult and 1 child (maximum occupancy of 2)

Family Suite Ocean Front

Bed size(s):  1 King bed and double sofa bed
Room(s): Balcony, Two spacious full bathrooms with bathtub or shower
Air conditioning: Yes
Internet: WiFi

Room facilities
Direct-dial telephone, In-room electronic safe, Bath amenities, Hairdryer, Vanity mirror, Iron & ironing board, Mini-bar (refreshed daily with water, beer and soft drinks), Bathrobes, In-room tablet with the directory of services (room service, spa booking requests, activity schedule, daily news and more!)

Occupancy: 2-3 adults, 3 adults & 1 child (maximum occupancy of 4)

Honeymoon Suite Ocean Front

Bed size(s):  1 King bed
Room(s): Balcony, One spacious bathroom with bathtub or shower, one half-bath
Air conditioning: Yes
Internet: WiFi

Room facilities
Direct-dial telephone, In-room electronic safe, Bath amenities, Hairdryer, Vanity mirror, Iron & ironing board, Mini-bar (refreshed daily with water, beer and soft drinks), Bathrobes, In-room tablet with the directory of services (room service, spa booking requests, activity schedule, daily news and more!)

Occupancy: 1-2 adults; 2 adults and 1 child (maximum occupancy of 3)

Deluxe Ocean Front Double with Balcony

Bed size(s):  2 double beds
Room(s): Balcony, Spacious bathroom with bathtub or shower
Air conditioning: Yes
Internet: WiFi

Room facilities
Direct-dial telephone, In-room electronic safe, Bath amenities, Hairdryer, Vanity mirror, Iron & ironing board, Mini-bar (refreshed daily with water, beer and soft drinks), Bathrobes, In-room tablet with the directory of services (room service, spa booking requests, activity schedule, daily news and more!)

Occupancy: 1-3 adults, 2 adults & 2 children, 3 adults & 1 child; 1 adult & 3 children (maximum occupancy of 4)

Deluxe Ocean Front King with Balcony

Bed size(s):  1 king bed
Room(s): Balcony, Spacious bathroom with bathtub or shower
Air conditioning: Yes
Internet: WiFi

Room facilities
Direct-dial telephone, In-room electronic safe, Bath amenities, Hairdryer, Vanity mirror, Iron & ironing board, Mini-bar (refreshed daily with water, beer and soft drinks), Bathrobes, In-room tablet with the directory of services (room service, spa booking requests, activity schedule, daily news and more!)

Occupancy: 1-2 adults, 1 adult and 1 child (maximum occupancy of 2)

Deluxe Partial Ocean View Double

Bed size(s):  2 double beds
Room(s): Balcony, Spacious bathroom with bathtub or shower
Air conditioning: Yes
Internet: WiFi

Room facilities
Direct-dial telephone, In-room electronic safe, Bath amenities, Hairdryer, Vanity mirror, Iron & ironing board, Mini-bar (refreshed daily with water, beer and soft drinks), Bathrobes, In-room tablet with the directory of services (room service, spa booking requests, activity schedule, daily news and more!)

Occupancy: 1-3 adults, 2 adults & 2 children, 3 adults & 1 child; 1 adult & 3 children (maximum occupancy of 4)

Deluxe Partial Ocean View King

Bed size(s):  1 King bed
Room(s): Balcony, Spacious bathroom with bathtub or shower
Air conditioning: Yes
Internet: WiFi

Room facilities
Direct-dial telephone, In-room electronic safe, Bath amenities, Hairdryer, Vanity mirror, Iron & ironing board, Mini-bar (refreshed daily with water, beer and soft drinks), Bathrobes, In-room tablet with the directory of services (room service, spa booking requests, activity schedule, daily news and more!)

Occupancy: 1-2 adults, 1 adult and 1 child (maximum occupancy of 2)

 

Presidential Suite Ocean Front

Bed size(s):  1 King bed
Room(s): Rooms located on top floor of the Main Tower, Large living and dining area, Guest bathroom, Service kitchen, Walk-in closet in bedroom, In-suite bathroom with double vanities, rain shower, whirlpool tub
Air conditioning: Yes
Internet: WiFi

Room facilities
Direct-dial telephone, In-room electronic safe, Bath amenities, Hairdryer, Vanity mirror, Iron & ironing board, Mini-bar (refreshed daily with water, beer and soft drinks), Bathrobes, In-room tablet with the directory of services (room service, spa booking requests, activity schedule, daily news and more!), Espresso maker

Occupancy: 1-2 adults, (maximum occupancy of 2)

 

Location

Blvd Kukulcan Km 8.5., Hotel Zone Riviera Maya, 77500 , MX
Krystal Grand Cancun