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Krystal Grand Cancun
About this hotel
Situated on a stretch of white-sand beachfront offering breathtaking views of the unbelievably blue Caribbean, Krystal Grand Cancun invites friends, families, and couples to a vibrant getaway.
Why book this hotel?
Meal & beverage plans
Limitless Experience inclusions:
- Limitless access to a delicious buffet and a la carte dining options (a la carte reservations required)
- Limitless international and domestic top-shelf spirits and non-alcoholic beverages
- Limitless fruit juices, soft drinks and snacks
- Kid-approved menus, snacks and mocktails
Additional inclusions
- Complimentary WiFi
- Daily maid service
- Pool and beach waiter service
- 24-hour room service
Aeroplan Perks
Stay in style! Choose from world-class hotels or resorts that come with exclusive perks.
Your resort could include one or many of the following*:
- Early check-in/late check-out
- Preferred room location
- Guaranteed or extra à la carte dinners
- Special amenities in room upon arrival
- Discounts or credits on select services
- Welcome drink on arrival
- Or more!
*Perks vary by resort and are subject to availability. Certain conditions may apply.
Number of travellers: To add more travellers to your booking, select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.
Valid for travel completed by October 31, 2022. Exclusive perks vary by resort. Not applicable to groups.
Subject to availability at time of booking. Terms and conditions are subject to change without prior notice. Prices on our website reflect applicable reductions and are valid if you purchase services in a same session. If you log off our website, prices may be different the next time you log on. Final prices will be displayed before confirming your payment. A supplement may apply for passengers travelling alone.
Health and safety protocols, government recommendations and regional travel restrictions vary by hotel, ship and destination, may impact availability and are subject to change without notice. Due to evolving health protocols, imagery and messaging may not accurately reflect onboard and destination experiences, offerings, features, or itineraries.
®Air Canada Vacations is a registered trademark of Air Canada, used under license by Touram Limited Partnership.
Destination Weddings
Say “I do” to weddings set in our most beautiful beach destinations.
Featuring free or discounted wedding packages and the services of a wedding planner, the resorts below have all you need for a destination wedding.
To book travel for your wedding group, REQUEST A QUOTE or call us at 1 866 529-2079.
Pro-tip: Get inspired with our picks for 10 best destination wedding resorts in our travel guide!
Number of travellers: To add more travellers to your booking, select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.
Altitude Corner Suite Ocean Front
Bed size(s): 1 King bed
Room(s): Furnished private terrace, Ample closet, Spacious bathroom with bathtub or shower
Air conditioning: Yes
Internet: WiFi
Room facilities
Direct-dial telephone, In-room electronic safe, Bath amenities, Hairdryer, Vanity mirror, Iron & ironing board, Mini-bar (refreshed daily with water, beer and soft drinks), Bathrobes and slippers, In-room tablet with the directory of services (room service, spa booking requests, activity schedule, daily news and more!),
Occupancy: 1-2 adults, 1 adult and 1 child (maximum occupancy of 2)
Guests booking Altitude Club Suites will receive the following inclusions:
- Personalized check-in and check-out at the Private Lounge
- Daily continental breakfast service, afternoon hot and/or cold hors d’oeuvres, exquisite desserts, and fine liquors served in the lounge
- 24-hour free of charge Room service.
- Onsite exclusive preferred bar
- Upgraded mini-bar service and bathroom amenities
- Bali beds in the pool and beach area exclusively for Altitude guests (*Reservations required; one complimentary day per stay.)
- Pillow menu
- Altitude Club area on the beach, close to the Beach Bar & Grill
(Subject to change)
Altitude Corner Suite Partial Ocean View
Bed size(s): 1 King bed
Room(s): Furnished private terrace, Ample closet, Spacious bathroom with bathtub or shower
Air conditioning: Yes
Internet: WiFi
Room facilities
Direct-dial telephone, In-room electronic safe, Bath amenities, Hairdryer, Vanity mirror, Iron & ironing board, Mini-bar (refreshed daily with water, beer and soft drinks), Bathrobes and slippers, In-room tablet with the directory of services (room service, spa booking requests, activity schedule, daily news and more!),
Occupancy: 1-2 adults, 1 adult and 1 child (maximum occupancy of 2)
Guests booking Altitude Club Suites will receive the following inclusions:
- Personalized check-in and check-out at the Private Lounge
- Daily continental breakfast service, afternoon hot and/or cold hors d’oeuvres, exquisite desserts, and fine liquors served in the lounge
- 24-hour free of charge Room service.
- Onsite exclusive preferred bar
- Upgraded mini-bar service and bathroom amenities
- Bali beds in the pool and beach area exclusively for Altitude guests (*Reservations required; one complimentary day per stay.)
- Pillow menu
- Altitude Club area on the beach, close to the Beach Bar & Grill
(Subject to change)
Altitude Suite Double
Bed size(s): 2 double beds
Room(s): Furnished private terrace, Ample closet, Spacious bathroom with bathtub or shower
Air conditioning: Yes
Internet: WiFi
Room facilities
Direct-dial telephone, In-room electronic safe, Bath amenities, Hairdryer, Vanity mirror, Iron & ironing board, Mini-bar (refreshed daily with water, beer and soft drinks), Bathrobes and slippers, In-room tablet with the directory of services (room service, spa booking requests, activity schedule, daily news and more!),
Occupancy: 1-3 adults, 2 adults & 2 children, 3 adults & 1 child; 1 adult & 3 children (maximum occupancy of 4)
Guests booking Altitude Club Suites will receive the following inclusions:
- Personalized check-in and check-out at the Private Lounge
- Daily continental breakfast service, afternoon hot and/or cold hors d’oeuvres, exquisite desserts, and fine liquors served in the lounge
- 24-hour free of charge Room service.
- Onsite exclusive preferred bar
- Upgraded mini-bar service and bathroom amenities
- Bali beds in the pool and beach area exclusively for Altitude guests (*Reservations required; one complimentary day per stay.)
- Pillow menu
- Altitude Club area on the beach, close to the Beach Bar & Grill
Altitude Suite King
Bed size(s): 1 King bed
Room(s): Furnished private terrace, Ample closet, Spacious bathroom with bathtub or shower
Air conditioning: Yes
Internet: WiFi
Room facilities
Direct-dial telephone, In-room electronic safe, Bath amenities, Hairdryer, Vanity mirror, Iron & ironing board, Mini-bar (refreshed daily with water, beer and soft drinks), Bathrobes and slippers, In-room tablet with the directory of services (room service, spa booking requests, activity schedule, daily news and more!),
Occupancy: 1-2 adults, 1 adult and 1 child (maximum occupancy of 2)
Guests booking Altitude Club Suites will receive the following inclusions:
- Personalized check-in and check-out at the Private Lounge
- Daily continental breakfast service, afternoon hot and/or cold hors d’oeuvres, exquisite desserts, and fine liquors served in the lounge
- 24-hour free of charge Room service.
- Onsite exclusive preferred bar
- Upgraded mini-bar service and bathroom amenities
- Bali beds in the pool and beach area exclusively for Altitude guests (*Reservations required; one complimentary day per stay.)
- Pillow menu
- Altitude Club area on the beach, close to the Beach Bar & Grill
Altitude Master Suite Ocean Front
Bed size(s): 1 King bed and sofa bed
Room(s): Rooms located on top floor of the Club tower, Large bathroom with double vanities, Double rain showers, Semi-separate living area
Air conditioning: Yes
Internet: WiFi
Room facilities
Direct-dial telephone, In-room electronic safe, Bath amenities, Hairdryer, Vanity mirror, Iron & ironing board, Mini-bar (refreshed daily with water, beer and soft drinks), Bathrobes and slippers, In-room tablet with the directory of services (room service, spa booking requests, activity schedule, daily news and more!),
Occupancy: 1-3 adults, 2 adults and 2 children; 3 adults and 1 child (maximum occupancy of 4)
Guests booking Altitude Club Suites will receive the following inclusions:
- Personalized check-in and check-out at the Private Lounge
- Daily continental breakfast service, afternoon hot and/or cold hors d’oeuvres, exquisite desserts, and fine liquors served in the lounge
- 24-hour free of charge Room service.
- Onsite exclusive preferred bar
- Upgraded mini-bar service and bathroom amenities
- Bali beds in the pool and beach area exclusively for Altitude guests (*Reservations required; one complimentary day per stay.)
- Pillow menu
- Altitude Club area on the beach, close to the Beach Bar & Grill
(Subject to change)
Altitude Family Partial Ocean View
Bed size(s): 1 King bed and 2 double beds (rooms consist of guaranteed connecting rooms)
Room(s): Balcony with partial ocean views, Two spacious bathrooms with a shower
Air conditioning: Yes
Internet: WiFi
Room facilities
Direct-dial telephone, In-room electronic safe, Bath amenities, Hairdryer, Vanity mirror, Iron & ironing board, Mini-bar (refreshed daily with water, beer and soft drinks), Bathrobes and slippers, In-room tablet with the directory of services (room service, spa booking requests, activity schedule, daily news and more!),
Occupancy: 2-5 adults, 2 adults and 2 children; 3 adults and 2 child; 2 adults and 3 children; (maximum occupancy of 5)
Guests booking Altitude Club Suites will receive the following inclusions:
- Personalized check-in and check-out at the Private Lounge
- Daily continental breakfast service, afternoon hot and/or cold hors d’oeuvres, exquisite desserts, and fine liquors served in the lounge
- 24-hour free of charge Room service.
- Onsite exclusive preferred bar
- Upgraded mini-bar service and bathroom amenities
- Bali beds in the pool and beach area exclusively for Altitude guests (*Reservations required; one complimentary day per stay.)
- Pillow menu
- Altitude Club area on the beach, close to the Beach Bar & Grill
(Subject to change)
Altitude Suite Ocean Front
Bed size(s): 1 King bed
Room(s): Furnished private terrace, Ample closet, Spacious bathroom with bathtub or shower
Air conditioning: Yes
Internet: WiFi
Room facilities
Direct-dial telephone, In-room electronic safe, Bath amenities, Hairdryer, Vanity mirror, Iron & ironing board, Mini-bar (refreshed daily with water, beer and soft drinks), Bathrobes and slippers, In-room tablet with the directory of services (room service, spa booking requests, activity schedule, daily news and more!),
Occupancy: 1-2 adults, 1 adult and 1 child (maximum occupancy of 2)
Guests booking Altitude Club Suites will receive the following inclusions:
- Personalized check-in and check-out at the Private Lounge
- Daily continental breakfast service, afternoon hot and/or cold hors d’oeuvres, exquisite desserts, and fine liquors served in the lounge
- 24-hour free of charge Room service.
- Onsite exclusive preferred bar
- Upgraded mini-bar service and bathroom amenities
- Bali beds in the pool and beach area exclusively for Altitude guests (*Reservations required; one complimentary day per stay.)
- Pillow menu
- Altitude Club area on the beach, close to the Beach Bar & Grill
Deluxe Room Double
Bed size(s): 2 double beds
Room(s): Balcony, Resort view, Spacious bathroom with bathtub or shower
Air conditioning: Yes
Internet: WiFi
Room facilities
Direct-dial telephone, In-room electronic safe, Bath amenities, Hairdryer, Vanity mirror, Iron & ironing board, Mini-bar (refreshed daily with water, beer and soft drinks), Bathrobes, In-room tablet with the directory of services (room service, spa booking requests, activity schedule, daily news and more!)
Occupancy: 1-3 adults, 2 adults & 2 children, 3 adults & 1 child; 1 adult & 3 children (maximum occupancy of 4)
Deluxe Family Partial Ocean View
Bed size(s): 1 King bed and 2 double beds (rooms consist of guaranteed connecting rooms)
Room(s): Balcony with partial ocean views, Two spacious bathrooms with a shower
Air conditioning: Yes
Internet: WiFi
Room facilities
Direct-dial telephone, In-room electronic safe, Bath amenities, Hairdryer, Vanity mirror, Iron & ironing board, Mini-bar (refreshed daily with water, beer and soft drinks), Bathrobes and slippers, In-room tablet with the directory of services (room service, spa booking requests, activity schedule, daily news and more!),
Occupancy: 2-5 adults, 2 adults and 2 children; 3 adults and 2 child; 2 adults and 3 children; (maximum occupancy of 5)
Deluxe Room King
Bed size(s): 1 king bed
Room(s): Balcony, Resort view, Spacious bathroom with bathtub or shower
Air conditioning: Yes
Internet: WiFi
Room facilities
Direct-dial telephone, In-room electronic safe, Bath amenities, Hairdryer, Vanity mirror, Iron & ironing board, Mini-bar (refreshed daily with water, beer and soft drinks), Bathrobes, In-room tablet with the directory of services (room service, spa booking requests, activity schedule, daily news and more!)
Occupancy: 1-2 adults, 1 adult and 1 child (maximum occupancy of 2)
Family Suite Ocean Front
Bed size(s): 1 King bed and double sofa bed
Room(s): Balcony, Two spacious full bathrooms with bathtub or shower
Air conditioning: Yes
Internet: WiFi
Room facilities
Direct-dial telephone, In-room electronic safe, Bath amenities, Hairdryer, Vanity mirror, Iron & ironing board, Mini-bar (refreshed daily with water, beer and soft drinks), Bathrobes, In-room tablet with the directory of services (room service, spa booking requests, activity schedule, daily news and more!)
Occupancy: 2-3 adults, 3 adults & 1 child (maximum occupancy of 4)
Honeymoon Suite Ocean Front
Bed size(s): 1 King bed
Room(s): Balcony, One spacious bathroom with bathtub or shower, one half-bath
Air conditioning: Yes
Internet: WiFi
Room facilities
Direct-dial telephone, In-room electronic safe, Bath amenities, Hairdryer, Vanity mirror, Iron & ironing board, Mini-bar (refreshed daily with water, beer and soft drinks), Bathrobes, In-room tablet with the directory of services (room service, spa booking requests, activity schedule, daily news and more!)
Occupancy: 1-2 adults; 2 adults and 1 child (maximum occupancy of 3)
Deluxe Ocean Front Double with Balcony
Bed size(s): 2 double beds
Room(s): Balcony, Spacious bathroom with bathtub or shower
Air conditioning: Yes
Internet: WiFi
Room facilities
Direct-dial telephone, In-room electronic safe, Bath amenities, Hairdryer, Vanity mirror, Iron & ironing board, Mini-bar (refreshed daily with water, beer and soft drinks), Bathrobes, In-room tablet with the directory of services (room service, spa booking requests, activity schedule, daily news and more!)
Occupancy: 1-3 adults, 2 adults & 2 children, 3 adults & 1 child; 1 adult & 3 children (maximum occupancy of 4)
Deluxe Ocean Front King with Balcony
Bed size(s): 1 king bed
Room(s): Balcony, Spacious bathroom with bathtub or shower
Air conditioning: Yes
Internet: WiFi
Room facilities
Direct-dial telephone, In-room electronic safe, Bath amenities, Hairdryer, Vanity mirror, Iron & ironing board, Mini-bar (refreshed daily with water, beer and soft drinks), Bathrobes, In-room tablet with the directory of services (room service, spa booking requests, activity schedule, daily news and more!)
Occupancy: 1-2 adults, 1 adult and 1 child (maximum occupancy of 2)
Deluxe Partial Ocean View Double
Bed size(s): 2 double beds
Room(s): Balcony, Spacious bathroom with bathtub or shower
Air conditioning: Yes
Internet: WiFi
Room facilities
Direct-dial telephone, In-room electronic safe, Bath amenities, Hairdryer, Vanity mirror, Iron & ironing board, Mini-bar (refreshed daily with water, beer and soft drinks), Bathrobes, In-room tablet with the directory of services (room service, spa booking requests, activity schedule, daily news and more!)
Occupancy: 1-3 adults, 2 adults & 2 children, 3 adults & 1 child; 1 adult & 3 children (maximum occupancy of 4)
Deluxe Partial Ocean View King
Bed size(s): 1 King bed
Room(s): Balcony, Spacious bathroom with bathtub or shower
Air conditioning: Yes
Internet: WiFi
Room facilities
Direct-dial telephone, In-room electronic safe, Bath amenities, Hairdryer, Vanity mirror, Iron & ironing board, Mini-bar (refreshed daily with water, beer and soft drinks), Bathrobes, In-room tablet with the directory of services (room service, spa booking requests, activity schedule, daily news and more!)
Occupancy: 1-2 adults, 1 adult and 1 child (maximum occupancy of 2)
Presidential Suite Ocean Front
Bed size(s): 1 King bed
Room(s): Rooms located on top floor of the Main Tower, Large living and dining area, Guest bathroom, Service kitchen, Walk-in closet in bedroom, In-suite bathroom with double vanities, rain shower, whirlpool tub
Air conditioning: Yes
Internet: WiFi
Room facilities
Direct-dial telephone, In-room electronic safe, Bath amenities, Hairdryer, Vanity mirror, Iron & ironing board, Mini-bar (refreshed daily with water, beer and soft drinks), Bathrobes, In-room tablet with the directory of services (room service, spa booking requests, activity schedule, daily news and more!), Espresso maker
Occupancy: 1-2 adults, (maximum occupancy of 2)
Location
Promotions
Secure Your September Vacation
CareFree gives you our price drop guarantee: up to $200 cashback per person if the package price drops after you book, plus seat selection. Need another reason to lock it in? Free 1st checked bag1 and more.
Book between: May 16 and June 12, 2022
Travel between: August 27 and September 30, 2022
Applicable to: vacation packages to Mexico, the Caribbean and Central America. Flight & Hotel packages to Hawaii.
Number of travellers: To add more travellers to your booking, select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.
Valid on new bookings of vacation packages to Mexico, the Caribbean and Central America and Flight & Hotel packages to Hawaii. Offer valid between May 16, 2022 at 12:01 am ET until June 12, 2022 at 11:59 pm ET. Offer: Free CareFree travel protection. Free CareFree must be added when booking. Price Drop Guarantee: up to $200 cashback per person if the price of your package drops after you book. To claim a partial refund with our Price Drop Guarantee, please take a time-stamped screenshot of the change in price that you found on our website. Contact our Customer Care team at 1-800-296-3408 to submit your request. For full terms and conditions applicable to our CareFree travel protection, visit vacations.aircanada.com/en/travel-info/travel-protection. Travel must take place within the following period: August 27 2022 and September 30, 2022. A minimum 7-night stay is required. Not applicable to one-way flights. Not available for group bookings. Cannot be combined with any other offer, discount, or promotion, unless otherwise specified.
1For all the perks and terms and conditions of Our Vacation Promise, visit vacations.aircanada.com/en/travel-info/why-book-with-us.
Subject to availability at time of booking. Terms and conditions are subject to change without prior notice. Prices on our website reflect applicable reductions and are valid if you purchase services in a same session. If you log off our website, prices may be different the next time you log on. Final prices will be displayed before confirming your payment. A supplement may apply for passengers travelling alone.
Health and safety protocols, government recommendations and regional travel restrictions vary by hotel, ship and destination, may impact availability and are subject to change without notice. Due to evolving health protocols, imagery and messaging may not accurately reflect onboard and destination experiences, offerings, features, or itineraries.
®Air Canada Vacations is a registered trademark of Air Canada, used under license by Touram Limited Partnership.
Book Early. Save Big.
The perks of booking early:
- SAVE $200 per couple* or $400 per family* when you book at least 4 months in advance1
- Enjoy flexible payment options: Pay monthly with Uplift
Applicable to: Select vacation packages to Mexico, the Caribbean and Central America
*Discount is applicable on the base fare of the flight, before surcharges, charges taxes and fees.
Enjoy exclusive perks with all packages booked with us, including:
FREE 1st CHECKED BAG
PRICE MATCH
REFUND OR NO CHANGE FEES
EARN & REDEEM POINTS
YOUR SAFETY FIRST
AND MORE!
Certain conditions apply. Find out more
TRAVEL PROTECTION PLANS
CareFlex lets you cancel with a FULL REFUND up to 21 days prior to departure and more.
CareFree includes FREE seat selection and our Price Drop Guarantee. Learn more
Number of travellers: To add more travellers to your booking, select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.
1Only applicable to new bookings of select vacation packages to Mexico, the Caribbean and Central America. Savings is applicable on reservations booked at least 4 months in advance. Savings is $100 per adult and $100 per child. Per family amount shown based on 2 adults and 2 children between the ages of 2 and 12 years old. Minimum 3-night stay required. Not applicable to group bookings or cruise bookings. Discount is applicable on the base fare, before surcharges, taxes, charges and fees. This Offer cannot be combined with any other offer, discount, or promotion.
Due to travel restrictions, government recommendations and passenger demand resulting from the impact of COVID-19, eligible scheduled flights available for booking during the Offer Period may vary and are subject to change at any time without notice.
Prices displayed on this page reflect applicable reductions but may not reflect real-time pricing. Final prices will be displayed before confirming your payment. A supplement may apply for passengers travelling alone.
CareFree gives you our price drop guarantee: up to $200 cashback per person if the package price drops after you book, plus seat selection. Need another reason to lock it in? Free 1st checked bag1 and more.
Book between: May 16 and June 12, 2022
Travel between: August 27 and September 30, 2022
Applicable to: vacation packages to Mexico, the Caribbean and Central America. Flight & Hotel packages to Hawaii.
Number of travellers: To add more travellers to your booking, select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.
The perks of booking early:
- SAVE $200 per couple* or $400 per family* when you book at least 4 months in advance1
- Enjoy flexible payment options: Pay monthly with Uplift
Applicable to: Select vacation packages to Mexico, the Caribbean and Central America
*Discount is applicable on the base fare of the flight, before surcharges, charges taxes and fees.
Enjoy exclusive perks with all packages booked with us, including:
FREE 1st CHECKED BAG
PRICE MATCH
REFUND OR NO CHANGE FEES
EARN & REDEEM POINTS
YOUR SAFETY FIRST
AND MORE!
Certain conditions apply. Find out more
TRAVEL PROTECTION PLANS
CareFlex lets you cancel with a FULL REFUND up to 21 days prior to departure and more.
CareFree includes FREE seat selection and our Price Drop Guarantee. Learn more
Number of travellers: To add more travellers to your booking, select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.
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