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Hyatt Ziva Riviera Cancun

 
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Location

  • Located in the exclusive Riviera Cancun Region
  • Secluded in the Bahia Petempich Area
  • 20 km from the Cancun International Airport
  • 32.5 km from downtown Cancun

Nearest Points of Interest:

  • Delfines Beach
  • El Rey Ruins
  • Crococun Zoo
  • Petempich Bay
  • Maroma Beach

Address

Bahia de Petempich SM 12 MZ 31 Lote 14-02, 77580 Puerto Morelos, Q.R., Mexico

Hotel Description

Hyatt Ziva Riviera Cancun, An all-inclusive family resort to eat, drink, and experience it all—by the sea.

Located at the water's edge of the Yucatan Peninsula, Hyatt Ziva Riviera Cancun offers a vibrant all-inclusive escape for the whole family. Immerse yourself in the crystal blue Caribbean Sea, make a splash in the nine sparkling pools, and play at the all-ages oceanfront water park. Savor elevated dining and spirits at incredible restaurants, and find rejuvenation at our two-story Zen Spa with classic and exotic treatments—all included in a single rate. We take care of every detail so you can live effortlessly in the moment.

 

Meal & Beverage Plans

All Inclusive Plan

  • Breakfast, lunch snacks and dinner daily
  • Unlimited alcoholic and non alcoholic beverages
  • 24-hour room service
  • Taxes and gratuities

Additional Inclusions

  • Complimentary WiFi
  • 24-hour fitness facilities
  • Daily activities
  • Oceanfront water park featuring multiple slides for all ages
  • Spanish lessons
  • Cocktail classes
  • Nightly entertainment
  • Kid's Club
  • Free parking
Check-in: 15:00
Check-out: 12:00
Number of Rooms: 438
Number Of Restaurants: 10
Number Of Bars: 7
Number Of Outdoor Pools: 9
Year Renovated: 2021

Best For...

Family Vacation

Wedding & honeymoon

Spa Vacation

More

Important Notes

Environmental Sanitation Fees are payable in local currency directly to the hotels.  As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

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Water Park View Junior Suite King

Bed size(s): 1 King bed and a pull-out sofa bed
Room(s): Furnished private balcony or terrace, Separate bathroom with rainfall shower
Air Conditioning: Yes
Internet: WiFi

Room facilities:
55" Flat screen HDTV, Telephone, Alarm clock, In-room safe, Mini-bar (restocked daily), Coffee maker, Iron and ironing board, Bathrobe and slippers, Branded bathroom amenities, Vanity mirror

Occupancy: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child (Maximum occupancy of 4)

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Water Park View Junior Suite Double

Bed size(s): 2 Queen beds
Room(s): Furnished private balcony or terrace, Separate bathroom with rainfall shower
Air Conditioning: Yes
Internet: WiFi

Room facilities:
55" Flat screen HDTV, Telephone, Alarm clock, In-room safe, Mini-bar (restocked daily), Coffee maker, Iron and ironing board, Bathrobe and slippers, Branded bathroom amenities, Vanity mirror

Occupancy: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child (Maximum occupancy of 4)

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Tropical View Junior Suite King

Bed size(s): 1 King bed and a pull-out sofa
Room(s): Furnished private balcony or terrace, Separate bathroom with rainfall shower
Air Conditioning: Yes
Internet: WiFi

Room facilities:
55" Flat screen HDTV, Telephone, Alarm clock, In-room safe, Mini-bar (restocked daily), Coffee maker, Iron and ironing board, Bathrobe and slippers, Branded bathroom amenities, Vanity mirror

Occupancy: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child (Maximum occupancy of 4)

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Tropical View Junior Suite Double

Bed size(s): 2 Queen beds
Room(s): Furnished private balcony or terrace, Separate bathroom with rainfall shower
Air Conditioning: Yes
Internet: WiFi

Room facilities:
55" Flat screen HDTV, Telephone, Alarm clock, In-room safe, Mini-bar (restocked daily), Coffee maker, Iron and ironing board, Bathrobe and slippers, Branded bathroom amenities, Vanity mirror

Occupancy: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child (Maximum occupancy of 4)

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Pool View Junior Suite King

Bed size(s): 1 King bed and a pull-out sofa
Room(s): Furnished private balcony or terrace, Separate bathroom with rainfall shower
Air Conditioning: Yes
Internet: WiFi

Room facilities:
55" Flat screen HDTV, Telephone, Alarm clock, In-room safe, Mini-bar (restocked daily), Coffee maker, Iron and ironing board, Bathrobe and slippers, Branded bathroom amenities, Vanity mirror

Occupancy:1-4 adults, 2 adults and 2 children, 3 adults and 1 child (Maximum occupancy of 4)

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Pool View Junior Suite Double

Bed size(s): 2 Queen beds
Room(s): Furnished private balcony or terrace, Separate bathroom with rainfall shower
Air Conditioning: Yes
Internet: WiFi

Room facilities:
55" Flat screen HDTV, Telephone, Alarm clock, In-room safe, Mini-bar (restocked daily), Coffee maker, Iron and ironing board, Bathrobe and slippers, Branded bathroom amenities, Vanity mirror

Occupancy: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child (Maximum occupancy of 4)

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Ocean View Junior Suite King

Bed size(s): 1 King bed and a pull-out sofa
Room(s): Furnished private balcony or terrace, Separate bathroom with rainfall shower
Air Conditioning: Yes
Internet: WiFi

Room facilities:
55" Flat screen HDTV, Telephone, Alarm clock, In-room safe, Mini-bar (restocked daily), Coffee maker, Iron and ironing board, Bathrobe and slippers, Branded bathroom amenities, Vanity mirror

Occupancy: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child (Maximum occupancy of 4)

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Ocean View Junior Suite Double

Bed size(s): 2 Queen beds
Room(s): Furnished private balcony or terrace, Separate bathroom with rainfall shower
Air Conditioning: Yes
Internet: WiFi

Room facilities:
55" Flat screen HDTV, Telephone, Alarm clock, In-room safe, Mini-bar (restocked daily), Coffee maker, Iron and ironing board, Bathrobe and slippers, Branded bathroom amenities, Vanity mirror

Occupancy: 1-4 adults, 2 adults and 2 children,  3 adults and 1 child (Maximum occupancy of 4)

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Junior Suite Pool Walk Out King

Bed size(s): 1 King bed and a pull-out sofa
Room(s): Furnished private terrace, Direct access to the pool, Separate bathroom with rainfall shower
Air Conditioning: Yes
Internet: WiFi

Room facilities:
55" Flat screen HDTV, Telephone, Alarm clock, In-room safe, Mini-bar (restocked daily), Coffee maker, Iron and ironing board, Bathrobe and slippers, Branded bathroom amenities, Vanity mirror

Occupancy: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child (Maximum occupancy of 4)

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Junior Suite Pool Walk Out Double

Bed size(s): 2 Queen beds
Room(s): Furnished private terrace, Direct access to the pool, Separate bathroom with rainfall shower
Air Conditioning: Yes
Internet: WiFi

Room facilities:
55" Flat screen HDTV, Telephone, Alarm clock, In-room safe, Mini-bar (restocked daily), Coffee maker, Iron and ironing board, Bathrobe and slippers, Branded bathroom amenities, Vanity mirror

Occupancy: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child (Maximum occupancy of 4)

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Ocean Front Junior Suite King

Bed size(s): 1 King bed and a pull-out sofa
Room(s): Furnished private balcony or terrace, Separate bathroom with rainfall shower
Air Conditioning: Yes
Internet: WiFi

Room facilities:
55" Flat screen HDTV, Telephone, Alarm clock, In-room safe, Mini-bar (restocked daily), Coffee maker, Iron and ironing board, Bathrobe and slippers, Branded bathroom amenities, Vanity mirror

Occupancy: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child (Maximum occupancy of 4)

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Ocean Front Junior Suite Double

Bed size(s): 2 Queen beds
Room(s): Furnished private balcony or terrace, Separate bathroom with rainfall shower
Air Conditioning: Yes
Internet: WiFi

Room facilities:
55" Flat screen HDTV, Telephone, Alarm clock, In-room safe, Mini-bar (restocked daily), Coffee maker, Iron and ironing board, Bathrobe and slippers, Branded bathroom amenities, Vanity mirror

Occupancy:1-4 adults, 2 adults and 2 children, 3 adults and 1 child (Maximum occupancy of 4)

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Club Ocean Front Junior Suite Pool Walk Out King

Bed size(s): 1 King bed and a pull-out sofa
Room(s): Furnished private terrace, Direct access to the pool, Separate bathroom with rainfall shower
Air Conditioning: Yes
Internet: WiFi

Room facilities:
55" Flat screen HDTV, Telephone, Alarm clock, In-room safe, Mini-bar (restocked daily), Coffee maker, Iron and ironing board, Bathrobe and slippers, Branded bathroom amenities, Vanity mirror

Occupancy: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child (Maximum occupancy of 4)

Club Level Room Guests receive an upgraded experience with additional luxuries such as:

  • Private check-in and check-out in an exclusive area
  • Personalized concierge services
  • Premium-brand liquors
  • Complimentary domestic & international calls
  • Late check-out based on availability
  • Exclusive Club Level Lounge featuring imported premium drinks, appetizers and continental breakfast, table games & Wi-Fi
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Club Ocean Front Junior Suite Pool Walk Out Double

Bed size(s): 2 Queen beds
Room(s): Furnished private terrace, Direct access to the pool, Separate bathroom with rainfall shower
Air Conditioning: Yes
Internet: WiFi

Room facilities:
55" Flat screen HDTV, Telephone, Alarm clock, In-room safe, Mini-bar (restocked daily), Coffee maker, Iron and ironing board, Bathrobe and slippers, Branded bathroom amenities, Vanity mirror

Occupancy:1-4 adults, 2 adults and 2 children, 3 adults and 1 child (Maximum occupancy of 4)

Club Level Room Guests receive an upgraded experience with additional luxuries such as:

  • Private check-in and check-out in an exclusive area
  • Personalized concierge services
  • Premium-brand liquors
  • Complimentary domestic & international calls
  • Late check-out based on availability
  • Exclusive Club Level Lounge featuring imported premium drinks, appetizers and continental breakfast, table games & Wi-Fi
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Club Ocean View Roof Top Master Suite

Bed size(s): 1 King bed and a queen size sleeper sofa
Room(s): Furnished private balcony or terrace, Separate bathroom with rainfall shower
Air Conditioning: Yes
Internet: WiFi

Room facilities:
55" Flat screen HDTV, Telephone, Alarm clock, In-room safe, Mini-bar (restocked daily), Nespresso machine, Iron and ironing board, Bathrobe and slippers, Branded bathroom amenities, Vanity mirror

Occupancy: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child (Maximum occupancy of 4)

Additional Inclusions:  Welcome amenity, Butler service, Premium lounge, Premium stocked minibar, Late check-out (subject to availability)

Club Level Room Guests receive an upgraded experience with additional luxuries such as:

  • Private check-in and check-out in an exclusive area
  • Personalized concierge services
  • Premium-brand liquors
  • Complimentary domestic & international calls
  • Late check-out based on availability
  • Exclusive Club Level Lounge featuring imported premium drinks, appetizers and continental breakfast, table games & Wi-Fi
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Club Ocean Front Master Suite

Bed size(s): 1 King bed and a queen size sleeper sofa
Room(s): Furnished private balcony or terrace, Separate bathroom with rainfall shower
Air Conditioning: Yes
Internet: WiFi

Room facilities:
55" Flat screen HDTV, Telephone, Alarm clock, In-room safe, Mini-bar (restocked daily), Nespresso machine, Iron and ironing board, Bathrobe and slippers, Branded bathroom amenities, Vanity mirror

Occupancy:1-4 adults, 2 adults and 2 children, 3 adults and 1 child (Maximum occupancy of 4)

Additional Inclusions:  Welcome amenity, Butler service, Premium lounge, Premium stocked minibar, Late check-out (subject to availability)

Club Level Room Guests receive an upgraded experience with additional luxuries such as:

  • Private check-in and check-out in an exclusive area
  • Personalized concierge services
  • Premium-brand liquors
  • Complimentary domestic & international calls
  • Late check-out based on availability
  • Exclusive Club Level Lounge featuring imported premium drinks, appetizers and continental breakfast, table games & Wi-Fi
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Club Master Suite

Bed size(s): 1 King bed and a queen size sleeper sofa
Room(s): Furnished private balcony or terrace, Separate bathroom with rainfall shower
Air Conditioning: Yes
Internet: WiFi

Room facilities:
55" Flat screen HDTV, Telephone, Alarm clock, In-room safe, Mini-bar (restocked daily), Nespresso machine, Iron and ironing board, Bathrobe and slippers, Branded bathroom amenities, Vanity mirror

Occupancy:1-4 adults, 2 adults and 2 children, 3 adults and 1 child (Maximum occupancy of 4)

Additional Inclusions:  Welcome amenity, Butler service, Premium lounge, Premium stocked minibar, Late check-out (subject to availability)

Club Level Room Guests receive an upgraded experience with additional luxuries such as:

  • Private check-in and check-out in an exclusive area
  • Personalized concierge services
  • Premium-brand liquors
  • Complimentary domestic & international calls
  • Late check-out based on availability
  • Exclusive Club Level Lounge featuring imported premium drinks, appetizers and continental breakfast, table games & Wi-Fi
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Presidential Suite

Bed size(s): 1 bedroom with a King size bed, and a queen size sleeper sofa
Room(s): Furnished private balcony or terrace, Separate bathroom with rainfall shower
Air Conditioning: Yes
Internet: WiFi

Room facilities:
55" Flat screen HDTV, Telephone, Alarm clock, In-room safe, Mini-bar (restocked daily), Nespresso machine, Iron and ironing board, Bathrobe and slippers, Branded bathroom amenities, Vanity mirror

Occupancy:1-4 adults, 2 adults and 2 children, 3 adults and 1 child (Maximum occupancy of 4)

Additional Inclusions:  Welcome amenity, Butler service, Premium lounge, Premium stocked minibar, Late check-out (subject to availability)

Presidential Suite Guests receive an upgraded experience with additional luxuries such as:

  • Private check-in and check-out in an exclusive area
  • Personalized concierge services
  • Premium-brand liquors
  • Complimentary domestic & international calls
  • Late check-out based on availability
  • Exclusive Club Level Lounge featuring imported premium drinks, appetizers and continental breakfast, table games & Wi-Fi
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Food & Drink

10 Restaurants

  • Afthonia - Breakfast/Lunch buffet, Mediterranean dinner
  • Miyako - Asian - open for breakfast, lunch and dinner
  • Rue de Rivoli - French (Adults Only), open for dinner
  • Vivace - Italian, open for dinner
  • Ki - Mexican, open for dinner
  • Balik - Seafood/Caribbeam-infused flair, open for lunch and dinner
  • Roots - Organic healthy food and juices ($), open for dinner
  • Habaneros - Tacos/Margaritas (beachside), daytime snacks
  • La Parilla - Grill, Open for breakfast, lunch, and dinner
  • The Corner - Snacks, burgers, pizzas
  • Casa del Cafe - Coffee, pastries, gelato, open all day (6:00 am to 10:00pm)

7 Bars:

  • Breeze - Terrace bar
  • Delfin - Swim-up bar
  • The Red - Wine/Charcuterie ($)
  • The Club bar
  • Off Court - Sports Bar
  • Infusions - Lobby bar

2 Snack bars

1 Cafe

Dress Code: Casual - Bermudas (long shorts or Capri pants), sneakers/tennis shoes and sandals are required. Ladies must wear a bathing suit wrap or cover-up. No sleeveless shirts for men.

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Activities

9 swimming pools, Sprawling oceanfront water park with tall slides and a kids pool providing fun for all ages, Daily activities and beach sports, Nightly entertainment, Water aerobics, KidZ Club (with activities such as arts and crafts, games), Live music, Sunrise yoga, Spanish lessons, Coctail classes, 

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Health & Relaxation

24-hour fitness facilities, Two-story Zen Spa ($)

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Other Services ($)

Meeting facilities, Shopping, Tours, Private dinners, Private cabana rentals, Zen Spa, Laundry, Business services, Babysitting

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Family Vacation

Keep everyone happy at resorts offering dedicated kids' pools, supervised clubs, and more for the family. Discounts for kids may also be available.

Please note that any discounts will be reflected in your final price at checkout.

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Wedding & honeymoon

Featuring free or discounted wedding and/or honeymoon packages and the services of a wedding coordinator, this resort has all you need for a destination wedding or honeymoon.

To book travel for your wedding group, request a quote from us.

To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.

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Spa Vacation

Focus on mind, body and soul at this resort with spa facilities, fitness centre and various daily physical activities.

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