Hyatt Ziva Riviera Cancun

Location

19.8 km from Cancun/Mayan Riviera airport
Located directly on the beach
Puerto Morelos
2.7 km from Bahia Petempich Beach
6.8 km from Croco Cun Zoo

Address

Bahia de Petempich SM 12 MZ 31 Lote 14-02, 77580 Puerto Morelos, Q.R., Mexico

Hotel description

Hyatt Ziva Riviera Cancun, An all-inclusive family resort to eat, drink, and experience it all—by the sea.

Located at the water's edge of the Yucatan Peninsula, Hyatt Ziva Riviera Cancun offers a vibrant all-inclusive escape for the whole family. Immerse yourself in the Caribbean Sea, make a splash in the nine sparkling pools, and play at the all-ages oceanfront water park. Savor elevated dining and spirits at incredible restaurants, and find rejuvenation at our two-story Zen Spa with classic and exotic treatments—all included in a single rate. We take care of every detail so you can live effortlessly in the moment.

Meal and beverage plans

All Inclusive Plan

Breakfast, lunch and dinner daily
Unlimited alcoholic and non alcoholic beverages

Additional inclusions

Fitness facilities
Daily activities
Oceanfront water park featuring multiple slides for all ages
Nightly entertainment
Kid's Club
WiFi throughout the property
Free parking
Taxes and gratuities

Check-in: 3:00 p.m.

Check-out: 12:00 p.m.

Number of rooms: 438

Number of restaurants: 10

Number of bars: 7

Best For...

Earn more with Aeroplan

Exclusive perks

Family

Wedding & honeymoons

Spa

Promotions

Bonus Features

Important Notes

Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

Junior Suite King

Meal plan: All Inclusive Plan

Air conditioning: Yes

Bedding: 1 king-size bed and 1 sofa bed

Maximum occupancy: 4

Occupancy detail: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child

Room service: 24-hour room service

Maid services: Daily maid service

Room amenities:

Balcony or patio, AC and ceiling fan, TV, Telephone, In-room safe, Iron, Mini-bar, Coffee/tea maker.

Bathroom amenities:

Private bathroom with hydro-massage tub and shower, Hairdryer, Bathrobe available for your use.

Junior Suite Double

Meal plan: All Inclusive Plan

Air conditioning: Yes

Bedding: 2 double beds

Maximum occupancy: 4

Occupancy detail: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child

Room service: 24-hour room service

Maid services: Daily maid service

Room amenities:

Balcony or patio, AC and ceiling fan, TV, Telephone, In-room safe, Iron, Mini-bar, Coffee/tea maker.

Bathroom amenities:

Private bathroom with hydro-massage tub and shower, Hairdryer, Bathrobe available for your use.

Tropical View Junior Suite King

Meal plan: All Inclusive Plan

Room view: Garden view

Air conditioning: Yes

Bedding: 1 king-size bed and 1 sofa bed

Maximum occupancy: 4

Occupancy detail: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child

Room service: 24-hour room service

Room amenities:

Balcony or terrace, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee maker.

Bathroom amenities:

Private bathroom, shower only, Bathrobe available for your use.

Tropical View Junior Suite Double

Meal plan: All Inclusive Plan

Room view: Garden view

Air conditioning: Yes

Bedding: 2 queen-size beds

Maximum occupancy: 4

Occupancy detail: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child

Room service: 24-hour room service

Room amenities:

Balcony or terrace, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee maker.

Bathroom amenities:

Private bathroom, shower only, Bathrobe available for your use.

Water Park View Family Junior Suite King

Meal plan: All Inclusive Plan

Room view: Waterpark view

Air conditioning: Yes

Bedding: 1 king-size bed and 1 sofa bed

Maximum occupancy: 5

Occupancy detail: 1-4 adults, 4 adults and 1 child, 3 adults 1-2 children, 2 adults and 1-3 children, 1 adult and 1-3 children

Room service: 24-hour room service

Room amenities:

Balcony or terrace, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee maker.

Bathroom amenities:

Private bathroom, shower only, Bathrobe available for your use.

Water Park View Family Junior Suite Double

Meal plan: All Inclusive Plan

Room view: Waterpark view

Air conditioning: Yes

Bedding: 2 queen-size beds

Maximum occupancy: 5

Occupancy detail: 1-4 adults, 4 adults and 1 child, 3 adults 1-2 children, 2 adults and 1-3 children, 1 adult and 1-3 children

Room service: 24-hour room service

Room amenities:

Balcony or terrace, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee maker.

Bathroom amenities:

Private bathroom, shower only, Bathrobe available for your use.

Ocean View Junior Suite King

Meal plan: All Inclusive Plan

Room view: Ocean view

Air conditioning: Yes

Bedding: 1 king-size bed and 1 sofa bed

Maximum occupancy: 4

Occupancy detail: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child

Room service: 24-hour room service

Room amenities:

Balcony or terrace, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee maker.

Bathroom amenities:

Private bathroom, shower only, Bathrobe available for your use.

Ocean View Junior Suite Double

Meal plan: All Inclusive Plan

Room view: Ocean view

Air conditioning: Yes

Bedding: 2 queen-size beds

Maximum occupancy: 4

Occupancy detail: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child

Room service: 24-hour room service

Room amenities:

Balcony or terrace, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee maker.

Bathroom amenities:

Private bathroom, shower only, Bathrobe available for your use.

Junior Suite Pool View King

Meal plan: All Inclusive Plan

Room view: Pool view

Air conditioning: Yes

Bedding: 1 king-size bed and 1 sofa bed

Maximum occupancy: 4

Occupancy detail: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child

Room service: 24-hour room service

Room amenities:

Terrace with direct pool access, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee maker.

Bathroom amenities:

Private bathroom, shower only, Bathrobe available for your use.

Junior Suite Pool View Double

Meal plan: All Inclusive Plan

Room view: Pool view

Air conditioning: Yes

Bedding: 2 queen-size beds

Maximum occupancy: 4

Occupancy detail: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child

Room service: 24-hour room service

Room amenities:

Terrace with direct pool access, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee maker.

Bathroom amenities:

Private bathroom, shower only, Bathrobe available for your use.

Ocean Front Junior Suite King

Meal plan: All Inclusive Plan

Room view: Oceanfront

Air conditioning: Yes

Bedding: 1 king-size bed and 1 sofa bed

Maximum occupancy: 4

Occupancy detail: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child

Room service: 24-hour room service

Room amenities:

Balcony or terrace, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee maker.

Bathroom amenities:

Private bathroom, shower only, Bathrobe available for your use.

Ocean Front Junior Suite Double

Meal plan: All Inclusive Plan

Room view: Oceanfront

Air conditioning: Yes

Bedding: 2 queen-size beds

Maximum occupancy: 4

Occupancy detail: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child

Room service: 24-hour room service

Room amenities:

Balcony or terrace, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee maker.

Bathroom amenities:

Private bathroom, shower only, Bathrobe available for your use.

Club Ocean Front Junior Suite Pool King

Meal plan: All Inclusive Plan

Room view: Oceanfront

Air conditioning: Yes

Bedding: 1 king-size bed and 1 sofa bed

Maximum occupancy: 4

Occupancy detail: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child

Room service: 24-hour room service

Room amenities:

Terrace with direct pool access, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee maker.

Bathroom amenities:

Private bathroom, shower only, Bathrobe available for your use.

Club Ocean Front Junior Suite Pool Double

Meal plan: All Inclusive Plan

Room view: Oceanfront

Air conditioning: Yes

Bedding: 2 queen-size beds

Maximum occupancy: 4

Occupancy detail: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child

Room service: 24-hour room service

Room amenities:

Terrace with direct pool access, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee maker.

Bathroom amenities:

Private bathroom, shower only, Bathrobe available for your use.

Club Ocean Front Master Suite

Meal plan: All Inclusive Plan

Room view: Oceanfront

Air conditioning: Yes

Bedding: 1 king-size bed and 1 sofa bed

Other areas: Separate living room.

Maximum occupancy: 4

Occupancy detail: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child

Room service: 24-hour room service

Room amenities:

Balcony or terrace, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Nespresso® machine.

Bathroom amenities:

Private bathroom, shower only, Bathrobe available for your use.

Presidential Suite

Meal plan: All Inclusive Plan

Room view: Oceanfront

Air conditioning: Yes

Bedding: 1 king-size bed and 1 sofa bed

Maximum occupancy: 4

Occupancy detail: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child

Room service: 24-hour room service

Room amenities:

Balcony, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Nespresso® machine.

Bathroom amenities:

Private bathroom, shower only, Bathrobe available for your use.

Run of the House

Meal plan: All Inclusive Plan

Air conditioning: Yes

Bedding: 1 king-size bed or 2 queen-size beds

Maximum occupancy: 2

Occupancy detail: 1-2 adults, 1 adult and 1 child

Room service: 24-hour room service

Maid services: Daily maid service

Room amenities:

Balcony or patio, AC and ceiling fan, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee maker.

Bathroom amenities:

Private bathroom with tub and separate shower, Hairdryer, Bathrobe available for your use.

Restaurants & Bars

Restaurants

11 dining options

Miyako - À la carte - Asian
Rue de Rivoli - À la carte - French cuisine - Adults-only (18+)
Vivace - À la carte - Italian / Mediterranean
Ki - À la carte - Mexican
Afthonia - Buffet - Breakfast buffet & Mediterranean cuisine for dinner
Balik - À la carte - Caribbean / Seafood
La Parrilla - À la carte - Grill
The Corner - Snack bar
Roots - Healthy - Open daily
Habaneros - Mexican
Casa del Cafe - Cafe - Coffee and tasty treats

Bars

7 bars

Lobby Bar
Pool Bar
Sport Bar
Swim-up Bar
VIP Lounge area

Activities

Pools

9 pools

Waterpark
Outdoor pool
Outdoor adult pool
Outdoor kid pool

Motorized and non-motorized water sports

Aquafitness
Kayak
Hobie cat
Paddle board
Aqua cycling

Land activities

Cocktail lessons
Spanish lessons

Entertainment

Live music
Kid's Club

Health and Relaxation

Fitness centre
Spa ($)
Yoga

Other facilities & services

Babysitting service
Meeting facilities
Business centre
Tour desk
Laundry service
Private dinners ($)
Private cabana rentals ($)

Environmental Sanitation Fees

Earn more with Aeroplan

With our new way to earn, in addition to accumulating points on the flight portion of your trip, you’ll earn extra Aeroplan® points on packages to this resort/hotel.

A minimum 7-night stay is required on the Caribbean, Mexico, Hawaii, Florida, London, Lisbon and Rome; a minimum 4-night stay is required on Las Vegas, San Francisco and Portland.
Members ages 2 to 12 will receive extra points equivalent to 50% of the points granted to members ages 13 and up.
Valid for travel completed by December 31, 2025

Exclusive perks

This resort comes with exclusive perks. Perks vary by resort and are subject to availability. Certain conditions may apply.

This resort includes the following perks:

Welcome VIP amenity
One complimentary hydrotherapy access*

Valid for travel from November 01, 2024, and completed by October 31, 2025. Added values vary by resort. Not applicable to groups. Subject to availability. *Conditions apply.

Family

Keep everyone happy at resorts offering dedicated kids' pools, supervised clubs, and more for the family. Discounts for kids may also be available. Please note that any discounts will be reflected in your final price at checkout.

Wedding & honeymoons

This resort offers wedding and/or honeymoon packages and the services of a wedding coordinator.

To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.

Spa

Focus on mind, body and soul at this resort with spa facilities, fitness centre and various daily physical activities.

Bonus Features

Guests will receive the following privileges:

Preferred room location (based on resort layout and room category booked)
Early check-in/late check-out (subject to availability)

Terms and Conditions:

Valid for travel from November 01, 2024, and completed by October 31, 2025. Added values vary by resort. Not applicable to groups. Subject to availability. Conditions may apply.