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Palmaia - The House of AiA

 
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Location

  • 60 km from Cancun/Mayan Riviera airport
  • Located directly on the beach
  • Playacar, Playa del Carmen
  • 106 km from the new Tulum International Airport
  • 10.9 km from Xplor Theme Park
  • 6.3 km from Chichen Itza
  • 1.9 km from Playacar Golf Club

Address

P.º Xaman - Ha Manzana 1 Lote 1, Playacar, 77710 Playa del Carmen, Q.R., Mexico

Hotel description

Strategically situated at the tail end of the most beautiful beach in the Riviera Maya, The House of AïA brings us Palmaïa, an exclusive beach enclave focused on connecting us to nature, ourselves, and the sanctity of life. Every effort was taken to ensure the original landscape remains untouched to feel the healing authenticity of old-growth trees and naturally occurring, cool-water cenotes.

All guests reside in ocean-front suites: some with swim-out access to the infinity pools, others with sweeping views of the sea, and a few nestled among the ocean-side mangroves. Guests also enjoy high-end amenites without sacrificing environmentally friendly practices, while the restaurants offer the best cuisine in the region, extensive plant-based options, and impeccable style. But even still, the real jewels are the Architects of Life and Sound programs.

 

Meal and beverage plans

All Inclusive Plan

  • À la carte breakfast, lunch and dinner daily
  • Unlimited domestic and international premium beverages
  • 24-hour in suite dining

Additional inclusions

  • Stand-up Paddleboards
  • "Rituals of Sound" nightly series
  • "Architects of Life" holistic daily program
  • WiFi throughout the property
  • Valet Parking
  • Shuttle service and Bike Sharing service on property
  • Exclusive sun loungers with integrated shade systems, Balinese sunbeds, and beach palapas
  • Pool and Beachside Service
  • Jungle Gym and Fitness Center
  • Waldorf-inspired Kid´s Center
  • Nomadic Guides and Concierge Services
  • Charly's Vegan Tacos Food Truck
  • Platissa Healthy'er Cafe and Juice Bar
  • Atlas Club Lounge
  • Creative mixology, juices and healthy drinks
  • Eolo Beach Club and Premium Bar
Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Number of rooms: 234
Number of restaurants: 5
Number of bars: 3

Best For...

Earn more with Aeroplan

Exclusive perks

Family

Wedding & honeymoons

Spa

LGBTQ2+ Resorts

More

Important Notes

Environmental Sanitation Fees are payable in local currency directly to the hotels.  As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

This fee will not be charged to guests at Palmaia - The House of AïA

All menus at the resort are 100% plant-based, however, for those who are still discovering and starting to adopt a healthy lifestyle, as well as for families with children, some exceptions are offered where the chef has created options with animal protein. A children's menu with non-vegan options is also available.

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King Suite

Meal plan: All Inclusive Plan
Room view: Pool and/or garden view
Air conditioning: Yes
Bedding: 1 king-size bed
Other areas: Living area.
Maximum occupancy: 2
Occupancy detail: 1 - 2 adults
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Balcony or terrace, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Queen Suite

Meal plan: All Inclusive Plan
Room view: Pool and/or garden view
Air conditioning: Yes
Bedding: 2 queen size beds and 1 sofa bed
Maximum occupancy: 3
Occupancy detail: 1 - 3 adults, 2 adults and 1 child, 1 adult and 2 children
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Balcony or terrace, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Family King Suite

Meal plan: All Inclusive Plan
Room view: Pool and/or garden view
Air conditioning: Yes
Bedding: 1 king bed and triple bunk bed (upper level of the bunk bed is a single bed, the lower level of the bunk bed is a double bed)
Maximum occupancy: 5
Occupancy detail: 1 - 3 adults, 3 adults and 2 children, 2 adults and 2 children
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Balcony or terrace, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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King Suite with Bathtub

Meal plan: All Inclusive Plan
Room view: Pool and/or garden view
Air conditioning: Yes
Bedding: 1 king-size bed
Other areas: Living area.
Maximum occupancy: 2
Occupancy detail: 1 - 2 adults
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Terrace, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom with tub and separate shower, Hairdryer, Bathrobe available for your use.
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Family Master Suite

Meal plan: All Inclusive Plan
Room view: Pool and/or garden view
Air conditioning: Yes
Bedding: 1 king-size bed and double bunk bed (upper level of the bunk bed is a single bed, the lower level of the bunk bed is a double bed)
Other areas: Living area.
Maximum occupancy: 4
Occupancy detail: 1 - 2 adults,  2 adults and 2 children
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Balcony or terrace, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom with tub and separate shower, Hairdryer, Bathrobe available for your use.
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Restaurants & Bars

Restaurants

5 restaurants
  • LEK - À la carte - Mexican
  • Su Casa - À la carte - International
  • Ume - À la carte - Fusion
  • Mar de Olivo - À la carte - Mediterranean
  • Camion-restaurant El Caminante - À la carte - Mexican

Bars

3 bars
  • Pool Bar
  • Beach Bar
  • Juice Bar

Activities

Pools

4 pools, 2 whirlpool-style plunge pools
  • Whirlpool
  • Infinity pool
  • Kid's splash pad

Motorized and non-motorized water sports

  • Paddle board

Land activities

  • Waldorf-inspired educational program at Awen Children’s Center

Entertainment

  • Live music

Health and Relaxation

  • Fitness centre
  • Tai chi
  • Spa ($)
  • Yoga
  • Tibetan Bowls
  • Transmutation Rituals
  • Cacao Ceremonies
  • Soul Readings

Other facilities & services

  • Beauty salon
  • Tours
  • Wellness Retreats
  • Group Events services
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Environmental Sanitation Fees

Environmental Sanitation Fees are payable in local currency directly to the hotels.  As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

This fee will not be charged to guests at Palmaia - The House of AïA

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All menus at the resort are 100% plant-based, however, for those who are still discovering and starting to adopt a healthy lifestyle, as well as for families with children, some exceptions are offered where the chef has created options with animal protein. A children's menu with non-vegan options is also available.

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Earn more with Aeroplan

With our new way to earn, in addition to accumulating points on the flight portion of your trip, you’ll earn extra Aeroplan® points on packages to this resort.

  • A minimum 7-night stay is required on the Caribbean, Mexico and the U.S.; a minimum 4-night stay is required on Las Vegas

  • Members ages 2 to 12 will receive extra points equivalent to 50% of the points granted to members ages 13 and up.

  • Book and depart by: September 30, 2024

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Exclusive perks

This resort comes with exclusive perks. Perks vary by resort and are subject to availability. Certain conditions may apply.

This resort includes the following perks:

  • $100 USD Spa credit coupons per room, per stay, non cumulative basis
  • Welcome amenity in room upon arrival, chef´s selection
  • Early check in/late check out subject to availability
  • Spa discount of 10%
  • Priority luggage delivery to room

Valid for travel from November 01, 2023 and completed by October 31, 2024. Added values vary by resort. Not applicable to groups. *Restriction apply/subject to availability.

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Family

Keep everyone happy at resorts offering dedicated kids' pools, supervised clubs, and more for the family. Discounts for kids may also be available. Please note that any discounts will be reflected in your final price at checkout.

Awen: a Waldorf-inspired progressive space for children

Waldorf-inspired children's centre where children 3 to 12 can enjoy a fun activity program from 9 am - 6 pm.  They will be entertained and cared for by a team of childcare professionals trained in Waldorf education, combining indoor and outdoor activities such as gardening, treasure hunting, watercolor painting, macramé, bread making, singing, modeling with clay, and more.

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Wedding & honeymoons

This resort offers wedding and/or honeymoon packages and the services of a wedding coordinator.  

 To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.  

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Spa

Focus on mind, body and soul at this resort with spa facilities, fitness centre and various daily physical activities.

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LGBTQ2+ Resorts

All members and allies of the community are welcomed at this LGBTQ-friendly resort.

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