Palmaia - The House of AiA

Location

60 km from Cancun/Mayan Riviera airport
Located directly on the beach
Playacar, Playa del Carmen
106 km from the new Tulum International Airport
10.9 km from Xplor Theme Park
6.3 km from Chichen Itza
1.9 km from Playacar Golf Club

Address

P.º Xaman - Ha Manzana 1 Lote 1, Playacar, 77710 Playa del Carmen, Q.R., Mexico

Hotel description

Strategically situated at the tail end of the most beautiful beach in the Riviera Maya, The House of AïA brings us Palmaïa, an exclusive beach enclave focused on connecting us to nature, ourselves, and the sanctity of life. Every effort was taken to ensure the original landscape remains untouched to feel the healing authenticity of old-growth trees and naturally occurring, cool-water cenotes.

All guests reside in beautiful suites: some with swim-out access to the infinity pools, others with sweeping views of the sea, and a few nestled among the ocean-side mangroves. Guests also enjoy high-end amenites without sacrificing environmentally friendly practices, while the restaurants offer the best cuisine in the region, extensive plant-based options, and impeccable style. But even still, the real jewels are the Architects of Life and Sound programs.

Meal and beverage plans

All Inclusive Plan

À la carte breakfast, lunch and dinner daily
Unlimited domestic and international premium beverages

Additional inclusions

Stand-up Paddleboards
"Rituals of Sound" nightly series
"Architects of Life" holistic daily program
WiFi throughout the property
Bike Sharing service on property
Exclusive sun loungers with integrated shade systems, Balinese sunbeds, and beach palapas
Pool and Beachside Service
Jungle Gym and Fitness Center
Waldorf-inspired Kid´s Center
Nomadic Guides and Concierge Services
Creative mixology, juices and healthy drinks
Eolo Beach Club and Premium Bar

Check-in: 3:00 p.m.

Check-out: 12:00 p.m.

Number of rooms: 234

Number of restaurants: 6

Number of bars: 3

Best For...

Earn more with Aeroplan

Exclusive perks

Family

Wedding & honeymoons

Spa

LGBTQ2+ Resorts

Important Notes

Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

This fee will not be charged to guests at Palmaia - The House of AïA

All menus at the resort are 100% plant-based, however, for those who are still discovering and starting to adopt a healthy lifestyle, as well as for families with children, some exceptions are offered where the chef has created options with animal protein. A children's menu with non-vegan options is also available.

King Suite

Meal plan: All Inclusive Plan

Room view: Pool and/or garden view

Air conditioning: Yes

Bedding: 1 king-size bed

Other areas: Living area.

Maximum occupancy: 2

Occupancy detail: 1 - 2 adults

Room service: 24-hour room service

Maid services: Turndown service

Room amenities:

Balcony or terrace, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar, Nespresso® machine.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

Queen Suite

Meal plan: All Inclusive Plan

Room view: Pool and/or garden view

Air conditioning: Yes

Bedding: 2 queen size beds and 1 sofa bed

Other areas: Living area.

Maximum occupancy: 3

Occupancy detail: 1 - 3 adults, 2 adults and 1 child, 1 adult and 2 children

Room service: 24-hour room service

Maid services: Turndown service

Room amenities:

Balcony or terrace, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar, Nespresso® machine.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

Family King Suite

Meal plan: All Inclusive Plan

Room view: Pool and/or garden view

Air conditioning: No

Bedding: 1 king-size bed and bunk bed for two children

Other areas: Living area.

Maximum occupancy: 5

Occupancy detail: 1 - 3 adults, 3 adults and 2 children, 2 adults and 2 children

Room service: 24-hour room service

Maid services: Turndown service

Room amenities:

Balcony or terrace, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar, Nespresso® machine.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

King Suite with Bathtub

Meal plan: All Inclusive Plan

Room view: Pool and/or garden view

Air conditioning: Yes

Bedding: 1 king-size bed

Other areas: Living area.

Maximum occupancy: 2

Occupancy detail: 1 - 2 adults

Room service: 24-hour room service

Maid services: Turndown service

Room amenities:

Terrace, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar, Nespresso® machine.

Bathroom amenities:

Private bathroom with tub and separate shower, Hairdryer, Bathrobe available for your use.

Family Master Suite

Meal plan: All Inclusive Plan

Room view: Pool and/or garden view

Air conditioning: Yes

Bedding: 1 king-size bed and double bunk bed (upper level of the bunk bed is a single bed, the lower level of the bunk bed is a double bed)

Other areas: Separate living room.

Maximum occupancy: 4

Occupancy detail: 1 - 2 adults, 2 adults and 2 children

Room service: 24-hour room service

Maid services: Turndown service

Room amenities:

Balcony or terrace, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar, Nespresso® machine.

Bathroom amenities:

Private bathroom with tub and separate shower, Hairdryer, Bathrobe available for your use.

Family Master Suite Ocean View

Meal plan: All Inclusive Plan

Room view: Ocean view

Air conditioning: Yes

Bedding: 1 king-size bed and double bunk bed (upper level of the bunk bed is a single bed, the lower level of the bunk bed is a double bed)

Other areas: Separate living room.

Maximum occupancy: 4

Occupancy detail: 1 - 2 adults, 2 adults and 2 children

Room service: 24-hour room service

Maid services: Turndown service

Room amenities:

Balcony or terrace, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar, Nespresso® machine.

Bathroom amenities:

Private bathroom with tub and separate shower, Hairdryer, Bathrobe available for your use.

Family King Suite Ocean View

Meal plan: All Inclusive Plan

Room view: Ocean view

Air conditioning: Yes

Bedding: 1 king-size bed and bunk bed for two children

Other areas: Living area.

Maximum occupancy: 5

Occupancy detail: 1 - 3 adults, 3 adults and 2 children, 2 adults and 2 children

Room service: 24-hour room service

Maid services: Turndown service

Room amenities:

Balcony or terrace, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar, Nespresso® machine.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

Restaurants & Bars

Restaurants

6 dining options

LEK - À la carte - Haute Mexican cuisine
Su Casa - À la carte - Caribbean and International
Ume - À la carte - Asian Fusion
Mar de Olivo - À la carte - Mediterranean
El Caminante - Food truck - Healthy Mexican street food
Plantissa - Healthy Cafe

Bars

3 bars

Pool Bar
Beach Bar

Activities

Pools

6 pools

Infinity pool
2 Jacuzzi-style pools
Kids' mini aqua-park
5 cenotes

Motorized and non-motorized water sports

Paddle board

Entertainment

Live music
Waldorf-inspired educational program at Awen Children’s Center

Health and Relaxation

Fitness centre
Tai chi
Spa ($)
Yoga
Architects of Life Program
Rituals of Sound Series
Movement classes
Mind classes
One-on-one sessions

Other facilities & services

Beauty salon
Tours
Wellness Retreats
Group Events services

Environmental Sanitation Fees

This fee will not be charged to guests at Palmaia - The House of AïA

Plant-based Cuisine

Earn more with Aeroplan

With our new way to earn, in addition to accumulating points on the flight portion of your trip, you’ll earn extra Aeroplan® points on packages to this resort/hotel.

A minimum 7-night stay is required on the Caribbean, Mexico, Hawaii, Florida, London, Lisbon and Rome; a minimum 4-night stay is required on Las Vegas, San Francisco and Portland.
Members ages 2 to 12 will receive extra points equivalent to 50% of the points granted to members ages 13 and up.
Valid for travel completed by December 31, 2025

Exclusive perks

This resort comes with exclusive perks. Perks vary by resort and are subject to availability. Certain conditions may apply.

This resort includes the following perks:

$100 USD Spa credit coupons per room, per stay, non cumulative basis

Valid for travel completed by October 31, 2025. Added values vary by resort. Not applicable to groups. Subject to availability. Conditions and restrictions may apply.

Family

Keep everyone happy at resorts offering dedicated kids' pools, supervised clubs, and more for the family. Discounts for kids may also be available. Please note that any discounts will be reflected in your final price at checkout.

Awen: a Waldorf-inspired progressive space for children

Waldorf-inspired children's centre where children 3 to 12 can enjoy a fun activity program from 9 am - 6 pm. They will be entertained and cared for by a team of childcare professionals trained in Waldorf education, combining indoor and outdoor activities such as gardening, treasure hunting, watercolor painting, macramé, bread making, singing, modeling with clay, and more.