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Family Collection Spa Collection

Paradisus Cancun

4.5 Stars
Secure Your September Vacation Book Early. Save Big.

About this hotel

15,864 Reviews

Located in the privileged and peaceful hotel zone and bathed by the sparkling Caribbean Sea, this iconic hotel has a pyramid-style shape with glass ceilings. The originality of its leafy interiors full of plants are an invitation to disconnect and enjoy the peace.

The hotel offers an all-inclusive service so all you have to think about is having a great time. Stroll along the Caribbean beaches, enjoy suites with the finest views, many restaurants serving the highest quality cuisine, work out in the gym or relax in the YHI Spa. This is the place for the most unique and immersive vacations in Cancun.

Why book this hotel?

Meal plan type: All-inclusive

  • Buffet breakfast, lunch snacks, and dinner daily
  • Dinner buffet or a la carte (An extra surcharge may apply for Lobster and Fine cuts)
  • Unlimited a la carte with reservations
  • Unlimited domestic and imported beverages (Some premium beverages may have an extra surcharge)

Additional Inclusions:

  • Complimentary WiFi resort wide
  • Kids Club for children 5 to 12 years old
  • 24 hour room service (delivery fee applies)
  • All Taxes and gratuities

The Reserve Inclusions:

UPGRADED GUEST EXPERIENCES & SUITES
An immersive vacation experience for adults, families, and groups. The Reserve offers opportunities for guests to reconnect and create everlasting memories. Guests booking "The Reserve" room categories, will receive the following:

  • Personalized concierge service
  • Exclusive VIP check in/check out
  • Assistance with priority reservations for activities and restaurants
  • Exclusive pool with valet service
  • Oversized suites with luxury amenities designed for both adults and kids
  • Customized turn-down service including cookies and milk for kids
  • In-room video games
  • State of the art kid’s facilities
  • Exclusive activities including BBQ Glamping
  • Exclusive areas for adults

 

 

 

Family Collection

Take your family on an unforgettable vacation with trips geared to the whole gang!

Keep everyone happy at the best all-inclusive family resorts offering dedicated kids' pools and supervised clubs. You can bring the whole family thanks to discounts for kids and the perks of our Play program. Book all-inclusive family vacation packages!

Pro-tip: Read our travel guide for the best family vacation tips.

Number of travellers: To add more travellers to your booking, select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.

Spa Collection

Focus on mind, body and soul at resorts with spa facilities and daily yoga and meditation.

Number of travellers: To add more travellers to your booking, select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.

Junior Suite Lagoon View

Bed size(s): 1 king-size bed or 2 double beds
Room(s): Terrace with views of Nichupte Lagoon, Full bathroom with tub/and or shower
Air conditioning: Yes
Internet: WiFi

Room facilities:
50 inch LCD flat screen TV with cable, Direct dial telephone,  Radio alarm clock, In-room safe (laptop size), Daily stocked mini bar, Coffee maker, Iron and ironing board, Daily maid service, Daily turn down service, Bath amenities, Hairdryer     

Occupancy: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children, (Maximum occupancy of 4)

Junior Suite Ocean View

Bed size(s): 1 king-size bed or 2 double beds
Room(s): Private terrace with ocean view, Full bathroom with tub and shower
Air conditioning: Yes
Internet: WiFi

Room facilities:
50 inch LCD flat screen TV with cable, Direct dial telephone,  Radio alarm clock, In-room safe (laptop size), Daily stocked mini bar, Coffee maker, Iron and ironing board, Daily maid service, Daily turn down service, Bath amenities, Hairdryer     

Occupancy: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children, (Maximum occupancy of 4)

Family Concierge Suite Lagoon View

 

Bed size(s): 1 king-size bed or 2 double beds
Room(s): 2 private Terraces, Full bathroom, Lagoon View
Air conditioning: Yes
Internet: WiFi

Room facilities

Individually controlled air-conditioning system, Two 32 inch LCD flat screen television, Cable and pay per view ($), In-room safe (laptop size), Direct dial telephone,  Radio alarm clock Daily maid service, Daily turn down service, Iron and ironing board, Daily stocked mini bar, 24 hour room service, Coffee maker, Smoke detectors

Family Concierge Benefits include:Specially appointed Family concierge suites,Private Family Concierge Lounge with private check-in/out,Internet access,All-day snacks buffet with premium drinks available,Paradisus Kids Beach Kit check-in gift,All-day assistance of a Family concierge,Included walkie-talkie or cell phone for all-day communication,Kid´s and Teen´s activities menu,Exclusive family activities and excursions: swimming, classes, painting, massage lessons,Kid´s bathrobes and mini slippers in closet,Kid´s bathroom amenities (mini kit with mini soaps, mini toothbrush, shower gel, mini mosquito repellant, mini towels),In-room activities menu,Kid´s drinks in the minibar,PlayStation® on request,Kid´s pillows,Nightly turn down with milk and cookies,Bathrobes and slippers for parents,Pillow menu for the parents,Luxury bathroom amenities for parents, Connecting Rooms available (upon request)

Occupancy: 1-3 adults, 3 adults & 1 child (12 yrs and under), 2 adults 2 children, 2 adults 1 teen (13-18yrs) and 1 child (12yrs and under) Maximum occupancy of 4)

 

Family Concierge Suite Ocean View (Formerly - Family Concierge One Bedroom Oceanview Suite)

Bed size(s): 1 king-size bed or 2 double beds
Room(s): 2 private Terraces, Full bathroom, Ocean View
Air conditioning: Yes
Internet: WiFi

Room facilities

Individually controlled air-conditioning system, Two 32 inch LCD flat screen television, Cable and pay per view ($), In-room safe (laptop size), Direct dial telephone,  Radio alarm clock Daily maid service, Daily turn down service, Iron and ironing board, Daily stocked mini bar, 24 hour room service, Coffee maker, Smoke detectors

Family Concierge Benefits include:Specially appointed Family concierge suites,Private Family Concierge Lounge with private check-in/out,Internet access,All-day snacks buffet with premium drinks available,Paradisus Kids Beach Kit check-in gift,All-day assistance of a Family concierge,Included walkie-talkie or cell phone for all-day communication,Kid´s and Teen´s activities menu,Exclusive family activities and excursions: swimming, classes, painting, massage lessons,Kid´s bathrobes and mini slippers in closet,Kid´s bathroom amenities (mini kit with mini soaps, mini toothbrush, shower gel, mini mosquito repellant, mini towels),In-room activities menu,Kid´s drinks in the minibar,PlayStation® on request,Kid´s pillows,Nightly turn down with milk and cookies,Bathrobes and slippers for parents,Pillow menu for the parents,Luxury bathroom amenities for parents, Connecting Rooms available (upon request)

Occupancy: 1-3 adults, 3 adults & 1 child (12 yrs and under), 2 adults 2 children, 2 adults 1 teen (13-18yrs) and 1 child (12yrs and under) Maximum occupancy of 4)

Family Concierge Junior Suite Lagoon View

 

Bed size(s): 1 king-size bed or 2 double beds
Room(s): Terrace, Full bathroom
Air conditioning: Yes
Internet: WiFi

Room facilities

Individually controlled air-conditioning system 32 inch LCD flat screen television, Cable and pay per view ($), In-room safe (laptop size), Direct dial telephone,  Radio alarm clock Daily maid service, Daily turn down service, Iron and ironing board, Daily stocked mini bar, 24 hour room service, Coffee maker, Smoke detectors

Family Concierge Benefits include:Specially appointed Family concierge suites,Private Family Concierge Lounge with private check-in/out,Internet access,All-day snacks buffet with premium drinks available,Paradisus Kids Beach Kit check-in gift,All-day assistance of a Family concierge,Included walkie-talkie or cell phone for all-day communication,Kid´s and Teen´s activities menu,Exclusive family activities and excursions: swimming, classes, painting, massage lessons,Kid´s bathrobes and mini slippers in closet,Kid´s bathroom amenities (mini kit with mini soaps, mini toothbrush, shower gel, mini mosquito repellant, mini towels),In-room activities menu,Kid´s drinks in the minibar,PlayStation® on request,Kid´s pillows,Nightly turn down with milk and cookies,Bathrobes and slippers for parents,Pillow menu for the parents,Luxury bathroom amenities for parents

Occupancy: 1-3 adults, 3 adults & 1 child (12 yrs and under), 2 adults 2 children, 2 adults 1 teen (13-18yrs) and 1 child (12yrs and under) Maximum occupancy of 4)

 

Family Concierge Junior Suite Ocean View

 

Bed size(s): 1 king-size bed or 2 double beds
Room(s): Terrace, Full bathroom, Ocean View
Air conditioning: Yes
Internet: WiFi

Room facilities

Individually controlled air-conditioning system 32 inch LCD flat screen television, Cable and pay per view ($), In-room safe (laptop size), Direct dial telephone,  Radio alarm clock Daily maid service, Daily turn down service, Iron and ironing board, Daily stocked mini bar, 24 hour room service, Coffee maker, Smoke detectors

Family Concierge Benefits include:Specially appointed Family concierge suites,Private Family Concierge Lounge with private check-in/out,Internet access,All-day snacks buffet with premium drinks available,Paradisus Kids Beach Kit check-in gift,All-day assistance of a Family concierge,Included walkie-talkie or cell phone for all-day communication,Kid´s and Teen´s activities menu,Exclusive family activities and excursions: swimming, classes, painting, massage lessons,Kid´s bathrobes and mini slippers in closet,Kid´s bathroom amenities (mini kit with mini soaps, mini toothbrush, shower gel, mini mosquito repellant, mini towels),In-room activities menu,Kid´s drinks in the minibar,PlayStation® on request,Kid´s pillows,Nightly turn down with milk and cookies,Bathrobes and slippers for parents,Pillow menu for the parents,Luxury bathroom amenities for parents, Connecting Rooms available (upon request)

Occupancy: 1-3 adults, 3 adults & 1 child (12 yrs and under), 2 adults 2 children, 2 adults 1 teen (13-18yrs) and 1 child (12yrs and under) Maximum occupancy of 4)

Luxury Junior Suite Ocean View

Fully renovated rooms

Bed size(s): 1 king-size bed or 2 double beds
Room(s): Private terrace with ocean view and sun beds, Full bathroom with rain shower
Air conditioning: Yes
Internet: WiFi

Room facilities:
50 inch LCD flat screen TV with cable, Direct dial telephone,  Radio alarm clock, In-room safe (laptop size), Daily stocked mini bar, Coffee maker, Iron and ironing board, Daily maid service, Daily turn down service, Bath amenities, Hairdryer, Bathrobes & slippers, Pillow menu  

Occupancy: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children, (Maximum occupancy of 4)

The Reserve One Bedroom Suite Lagoon View

Bed size(s): 1 king-size bed or 2 double beds, and 1 sofa bed
Room(s): Private terrace with lagoon views, Separate bedroom, Living area with sofa bed, Full bathroom with rain shower,
Air conditioning: Yes
Internet: WiFi

Room facilities:
32 inch LCD flat screen TV with cable, Two direct dial telephones,  Radio alarm clock, In-room safe (laptop size), Daily stocked mini bar, Nespresso coffee maker, Iron and ironing board, Daily maid service, Daily turn down service, Bath amenities, Hairdryer, Bathrobe and slippers,

Occupancy: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children, (Maximum occupancy of 4)

THE RESERVE - UPGRADED GUEST EXPERIENCES & SUITES
Guests booking "The Reserve" rooms will receive the following additional inclusions:

  • Personalized concierge service
  • Exclusive VIP check in/check out
  • Assistance with priority reservations for activities and restaurants
  • Exclusive pool with valet service
  • Oversized suites with luxury amenities designed for both adults and kids
  • Customized turn-down service including cookies and milk for kids
  • In-room video games
  • State of the art kid’s facilities
  • Exclusive activities including BBQ Glamping
  • Exclusive areas for adults

The Reserve One Bedroom Suite Ocean View

Bed size(s): 1 king-size bed and 1 sofa bed
Room(s): Private terrace with ocean views, Separate bedroom, Living area with sofa bed, Full bathroom with rain shower,
Air conditioning: Yes
Internet: WiFi

Room facilities:
32 inch LCD flat screen TV with cable, Two direct dial telephones,  Radio alarm clock, In-room safe (laptop size), Daily stocked mini bar, Nespresso coffee maker, Iron and ironing board, Daily maid service, Daily turn down service, Bath amenities, Hairdryer, Bathrobe and slippers,

Occupancy: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children, (Maximum occupancy of 4)

THE RESERVE - UPGRADED GUEST EXPERIENCES & SUITES
Guests booking "The Reserve" rooms will receive the following additional inclusions:

  • Personalized concierge service
  • Exclusive VIP check in/check out
  • Assistance with priority reservations for activities and restaurants
  • Exclusive pool with valet service
  • Oversized suites with luxury amenities designed for both adults and kids
  • Customized turn-down service including cookies and milk for kids
  • In-room video games
  • State of the art kid’s facilities
  • Exclusive activities including BBQ Glamping
  • Exclusive areas for adults

 

The Reserve Junior Suite Lagoon View

Bed size(s): 1 king-size bed or 2 double beds
Room(s): Private balcony/terrace with Lagoon view, Full bathroom with tub and shower
Air conditioning: Yes
Internet: WiFi

Room facilities:
50 inch LCD flat screen TV with cable, Two telephones,  Radio alarm clock, In-room safe (laptop size), Daily stocked mini bar, Coffee maker, Iron and ironing board, Daily maid service, Daily turn down service, Bath amenities, Hairdryer, Bathrobes and slippers,   

Occupancy: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children, (Maximum occupancy of 4)

THE RESERVE - UPGRADED GUEST EXPERIENCES & SUITES
Guests booking "The Reserve" rooms will receive the following additional inclusions:

  • Personalized concierge service
  • Exclusive VIP check in/check out
  • Assistance with priority reservations for activities and restaurants
  • Exclusive pool with valet service
  • Oversized suites with luxury amenities designed for both adults and kids
  • Customized turn-down service including cookies and milk for kids
  • In-room video games
  • State of the art kid’s facilities
  • Exclusive activities including BBQ Glamping
  • Exclusive areas for adults

The Reserve Junior Suite Ocean View

Bed size(s): 1 king-size bed or 2 double beds
Room(s): Private terrace with Ocean view, Full bathroom with tub and shower
Air conditioning: Yes
Internet: WiFi

Room facilities:
50 inch LCD flat screen TV with cable, Two telephones,  Radio alarm clock, In-room safe (laptop size), Daily stocked mini bar, Coffee maker, Iron and ironing board, Daily maid service, Daily turn down service, Bath amenities, Hairdryer, Bathrobes and slippers,   

Occupancy: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children, (Maximum occupancy of 4)

THE RESERVE - UPGRADED GUEST EXPERIENCES & SUITES
Guests booking "The Reserve" rooms will receive the following additional inclusions:

  • Personalized concierge service
  • Exclusive VIP check in/check out
  • Assistance with priority reservations for activities and restaurants
  • Exclusive pool with valet service
  • Oversized suites with luxury amenities designed for both adults and kids
  • Customized turn-down service including cookies and milk for kids
  • In-room video games
  • State of the art kid’s facilities
  • Exclusive activities including BBQ Glamping
  • Exclusive areas for adults

The Reserve Luxury Junior Suite Ocean View

Bed size(s): 1 king-size bed or 2 double beds
Room(s): Private balcony/terrace, Full bathroom, Lounge area,
Air conditioning: Yes
Internet: WiFi

Room facilities:
32 inch LCD flat screen TV with cable, Direct dial telephone,  Radio alarm clock, In-room safe (laptop size), Daily stocked mini bar, Coffee maker, Iron and ironing board, Daily maid service, Daily turn down service, Bath amenities, Hairdryer, Bathrobes & slippers, Pillow menu  

Occupancy: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children, (Maximum occupancy of 4)

THE RESERVE - UPGRADED GUEST EXPERIENCES & SUITES
Guests booking "The Reserve" rooms will receive the following additional inclusions:

  • Personalized concierge service
  • Exclusive VIP check in/check out
  • Assistance with priority reservations for activities and restaurants
  • Exclusive pool with valet service
  • Oversized suites with luxury amenities designed for both adults and kids
  • Customized turn-down service including cookies and milk for kids
  • In-room video games
  • State of the art kid’s facilities
  • Exclusive activities including BBQ Glamping
  • Exclusive areas for adults

 

Location

Bulevard Kukulkan Km 16.5, CANCUN Riviera Maya, 77500, MX

Promotions

Secure Your September Vacation

Book tomorrow's escape today and lock in your price. Plus, for a limited time, get free CareFree travel protection.

CareFree gives you our price drop guarantee: up to $200 cashback per person if the package price drops after you book, plus seat selection. Need another reason to lock it in? Free 1st checked bag1 and more.

Book between: May 16 and June 12, 2022
Travel between: August 27 and September 30, 2022
Applicable to: vacation packages to Mexico, the Caribbean and Central America. Flight & Hotel packages to Hawaii.

Enjoy exclusive perks with all packages booked with us, including:


FREE 1st CHECKED BAG


PRICE MATCH


REFUND OR NO CHANGE FEES


EARN & REDEEM POINTS


YOUR SAFETY FIRST

AND MORE!

Certain conditions apply. Find out more

TRAVEL PROTECTION PLANS

CareFlex lets you cancel with a FULL REFUND up to 21 days prior to departure and more.
CareFree includes FREE seat selection and our Price Drop Guarantee. Learn more

Number of travellers: To add more travellers to your booking, select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.

Valid on new bookings of vacation packages to Mexico, the Caribbean and Central America and Flight & Hotel packages to Hawaii. Offer valid between May 16, 2022 at 12:01 am ET until June 12, 2022 at 11:59 pm ET. Offer: Free CareFree travel protection. Free CareFree must be added when booking. Price Drop Guarantee: up to $200 cashback per person if the price of your package drops after you book. To claim a partial refund with our Price Drop Guarantee, please take a time-stamped screenshot of the change in price that you found on our website. Contact our Customer Care team at 1-800-296-3408 to submit your request. For full terms and conditions applicable to our CareFree travel protection, visit vacations.aircanada.com/en/travel-info/travel-protection. Travel must take place within the following period: August 27 2022 and September 30, 2022. A minimum 7-night stay is required. Not applicable to one-way flights. Not available for group bookings. Cannot be combined with any other offer, discount, or promotion, unless otherwise specified. 

1For all the perks and terms and conditions of Our Vacation Promise, visit vacations.aircanada.com/en/travel-info/why-book-with-us.

Subject to availability at time of booking. Terms and conditions are subject to change without prior notice. Prices on our website reflect applicable reductions and are valid if you purchase services in a same session. If you log off our website, prices may be different the next time you log on. Final prices will be displayed before confirming your payment. A supplement may apply for passengers travelling alone.

Health and safety protocols, government recommendations and regional travel restrictions vary by hotel, ship and destination, may impact availability and are subject to change without notice. Due to evolving health protocols, imagery and messaging may not accurately reflect onboard and destination experiences, offerings, features, or itineraries.

®Air Canada Vacations is a registered trademark of Air Canada, used under license by Touram Limited Partnership.

Book Early. Save Big.

Brighten up your horizons with a sunny escape! SAVE on vacation packages to our hottest beach destinations.

The perks of booking early:

  • SAVE $200 per couple* or $400 per family* when you book at least 4 months in advance1
  • Enjoy flexible payment options: Pay monthly with Uplift

Applicable to: Select vacation packages to Mexico, the Caribbean and Central America

*Discount is applicable on the base fare of the flight, before surcharges, charges taxes and fees.

Enjoy exclusive perks with all packages booked with us, including:


FREE 1st CHECKED BAG


PRICE MATCH


REFUND OR NO CHANGE FEES


EARN & REDEEM POINTS


YOUR SAFETY FIRST

AND MORE!

Certain conditions apply. Find out more

TRAVEL PROTECTION PLANS

CareFlex lets you cancel with a FULL REFUND up to 21 days prior to departure and more.
CareFree includes FREE seat selection and our Price Drop Guarantee. Learn more

Number of travellers: To add more travellers to your booking, select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.

1Only applicable to new bookings of select vacation packages to Mexico, the Caribbean and Central America. Savings is applicable on reservations booked at least 4 months in advance. Savings is $100 per adult and $100 per child. Per family amount shown based on 2 adults and 2 children between the ages of 2 and 12 years old. Minimum 3-night stay required. Not applicable to group bookings or cruise bookings. Discount is applicable on the base fare, before surcharges, taxes, charges and fees. This Offer cannot be combined with any other offer, discount, or promotion.

Due to travel restrictions, government recommendations and passenger demand resulting from the impact of COVID-19, eligible scheduled flights available for booking during the Offer Period may vary and are subject to change at any time without notice.

Prices displayed on this page reflect applicable reductions but may not reflect real-time pricing. Final prices will be displayed before confirming your payment. A supplement may apply for passengers travelling alone.

Paradisus Cancun

CareFree gives you our price drop guarantee: up to $200 cashback per person if the package price drops after you book, plus seat selection. Need another reason to lock it in? Free 1st checked bag1 and more.

Book between: May 16 and June 12, 2022
Travel between: August 27 and September 30, 2022
Applicable to: vacation packages to Mexico, the Caribbean and Central America. Flight & Hotel packages to Hawaii.

Enjoy exclusive perks with all packages booked with us, including:


FREE 1st CHECKED BAG


PRICE MATCH


REFUND OR NO CHANGE FEES


EARN & REDEEM POINTS


YOUR SAFETY FIRST

AND MORE!

Certain conditions apply. Find out more

TRAVEL PROTECTION PLANS

CareFlex lets you cancel with a FULL REFUND up to 21 days prior to departure and more.
CareFree includes FREE seat selection and our Price Drop Guarantee. Learn more

Number of travellers: To add more travellers to your booking, select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.

The perks of booking early:

  • SAVE $200 per couple* or $400 per family* when you book at least 4 months in advance1
  • Enjoy flexible payment options: Pay monthly with Uplift

Applicable to: Select vacation packages to Mexico, the Caribbean and Central America

*Discount is applicable on the base fare of the flight, before surcharges, charges taxes and fees.

Enjoy exclusive perks with all packages booked with us, including:


FREE 1st CHECKED BAG


PRICE MATCH


REFUND OR NO CHANGE FEES


EARN & REDEEM POINTS


YOUR SAFETY FIRST

AND MORE!

Certain conditions apply. Find out more

TRAVEL PROTECTION PLANS

CareFlex lets you cancel with a FULL REFUND up to 21 days prior to departure and more.
CareFree includes FREE seat selection and our Price Drop Guarantee. Learn more

Number of travellers: To add more travellers to your booking, select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.