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Air Canada Vacations

Paradisus Cancun

 
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Location

  • 17 km from Cancun/Mayan Riviera airport
  • Located directly on the beach
  • Hotel Zone, Cancun
  • 1.5 km from Mayan Museum of Cancun and Archaeological Zone of San Miguelito
  • 4 km from El Rey Archaeological Zone

Address

Blvd. Kukulcan, Zona Hotelera, 77500 Cancún, Q.R., Mexico

Hotel description

Perfectly situated on the soft white sand beaches of Cancun, this exclusive beach resort provides the perfect accommodations for your vacation getaway. Paradisus Cancun is a chance to experience the stunning beauty that has made Cancun an international destination in the comfort of a luxury resort on par with the highest standards of excellence. Luxurious, spacious and elegantly decorated rooms on a pristine beach.

Meal and beverage plans

All Inclusive Plan

  • Breakfast, lunch and dinner daily
  • Dinner buffet or a la carte (An extra surcharge may apply for lobster and fine cuts)
  • Unlimited domestic and imported beverages (Some premium beverages may have an extra surcharge)

Additional inclusions

  • Kids Club for children 1 to 10 years old
  • Life enriching activities for teenagers and adults, teenagers must be from 11 to 17 years old, activities are in an open space
  • WiFi throughout the property
  • All taxes and gratuities

Upgrade your stay

The Reserve and Family Concierge

UPGRADED GUEST EXPERIENCES & SUITES

The Reserve Inclusions:

An immersive vacation experience for adults and groups. The Reserve offers opportunities for guests to reconnect and create everlasting memories. Guests booking into one of the "Reserve" room categories will receive the following exclusive services and amenities:

  • Private lounge, cocktails and snacks throughout the day
  • Exclusive lounge private check-in/out
  • Special welcome cocktail & refreshing scented towels upon arrival
  • Pool concierge
  • Exclusive poolside bali beds (with prior reservation)
  • Sunblocks available upon request in the pool area
  • Exclusive The Reserve adults-only pool and beach area with valet service
  • Exclusive pool with a closer bar or swim-up bar
  • Exclusive 2 whirlpools for adults only
  • Personalized turn-down service
  • Personalized pillow menu (on request)
  • Exclusive restaurant for breakfast and lunch & bar
  • Assistance with priority reservations for activities and restaurants
  • Nespresso coffee machine
  • Superior personalized minibar
  • Destination concierge service in person & via instant messaging
  • One water ritual during stay at YHI SPA - adults only
  • One complimentary Dinner at Sal Stake Cave (set menu including house beverages/spirits) – adults only
  • Bathrobes and slippers
  • e-Concierge assistance prior arrival

Family Concierge Inclusions

An immersive vacation experience for adults, families, and groups. The Family Concierge offers opportunities for guests to reconnect and create everlasting memories. Guests booking "Family Concierge" room categories, will receive the following exclusive services and amenities:

  • Private lounge, cocktails and snacks throughout the day
  • Exclusive lounge private check-in/out
  • Special welcome cocktail & refreshing scented towels upon arrival
  • Pool concierge
  • Exclusive poolside bali beds (with prior reservation)
  • Personalized turn-down service
  • Personalized pillow menu (on request)
  • Exclusive Restaurant for breakfast
  • Assistance with priority reservations for activities and restaurants
  • Nespresso coffee machine
  • Superior personalized minibar
  • Destination concierge service in person & via instant messaging
  • One water ritual during stay at YHI SPA - adults only
  • One complimentary Dinner at Sal Stake Cave (set menu including house beverages/spirits) – adults only
  • Bathrobes and slippers
  • Kids and teenagers´activities program
  • Kids toiletries
  • Kids beverages in the minibar
  • E-Concierge assistance prior arrival

*Please note that inclusions are subjected to change without prior notice.

Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Number of rooms: 658
Number of restaurants: 13
Number of bars: 7

Best For...

Family

Exclusive perks

Luxury

Spa

Wedding & honeymoons

2SLGBTQIA+ Resorts

More

Promotions

Golf

US$200 Resort Coupons

More

Important Notes

Environmental Sanitation Fees are payable in local currency directly to the hotels.  As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

More
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Junior Suite - Sunset View

Meal plan: All Inclusive Plan
Room view: Lagoon view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children
Room service: Room service available ($)
Room amenities:
Terrace, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar.
Bathroom amenities:
Private bathroom with shower or tub, Hairdryer.
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Junior Suite - Ocean View

Meal plan: All Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children
Room service: Room service available ($)
Room amenities:
Terrace, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar.
Bathroom amenities:
Private bathroom with shower or tub, Hairdryer.
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Junior Suite Grand Ocean View

Meal plan: All Inclusive Plan
Room view: Sea view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children
Room service: Room service available ($)
Room amenities:
Terrace, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar.
Bathroom amenities:
Private bathroom with shower or tub, Hairdryer.
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Family Concierge Junior Suite - Ocean View

This room includes extra perks as part of this hotel’s The Reserve and Family Concierge program.

Meal plan: All Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds
Other areas: Living area.
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Balcony or terrace, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Nespresso® machine.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Family Concierge Master Suite - Ocean View

This room includes extra perks as part of this hotel’s The Reserve and Family Concierge program.

Meal plan: All Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 1 king-size bed and 1 sofa bed
Other areas: Living area.
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Balcony or terrace, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Nespresso® machine.
Bathroom amenities:
Private bathroom, shower only, Bathrobe available for your use.
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The Reserve Adults Only Junior Suite - Sunset View

This room includes extra perks as part of this hotel’s The Reserve and Family Concierge program.

Meal plan: All Inclusive Plan
Room view: Lagoon view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds
Maximum occupancy: 3
Occupancy detail: 1-3 adults
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Balcony, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Nespresso® machine.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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The Reserve Adults Only Junior Suite - Ocean View

This room includes extra perks as part of this hotel’s The Reserve and Family Concierge program.

Meal plan: All Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds
Maximum occupancy: 3
Occupancy detail: 1-3 adults
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Balcony, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Nespresso® machine.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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The Reserve Adults Only Suite - Sunset View

This room includes extra perks as part of this hotel’s The Reserve and Family Concierge program.

Meal plan: All Inclusive Plan
Room view: Lagoon View
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds
Maximum occupancy: 3
Occupancy detail: 1-3 adults
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Balcony, Air conditioning, TV, Telephone, Alarm clock radio, In-room safe, Iron, Mini-bar, Nespresso® machine.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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The Reserve Adults Only Suite - Ocean View

This room includes extra perks as part of this hotel’s The Reserve and Family Concierge program.

Meal plan: All Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds
Maximum occupancy: 3
Occupancy detail: 1-3 adults
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Terrace, Air conditioning, TV, Telephone, Alarm clock radio, In-room safe, Iron, Mini-bar, Nespresso® machine.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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The Reserve Adults Only Master Suite - Sunset View

This room includes extra perks as part of this hotel’s The Reserve and Family Concierge program.

Meal plan: All Inclusive Plan
Room view: Lagoon view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds
Maximum occupancy: 3
Occupancy detail: 1-3 adults
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Terrace, Air conditioning, TV, Telephone, Alarm clock radio, In-room safe, Iron, Mini-bar, Nespresso® machine.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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The Reserve Adults Only Master Suite - Ocean View

This room includes extra perks as part of this hotel’s The Reserve and Family Concierge program.

Meal plan: All Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 1 king-size bed and 1 sofa bed
Maximum occupancy: 3
Occupancy detail: 1-3 adults
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Terrace, Air conditioning, TV, Telephone, Alarm clock radio, In-room safe, Iron, Mini-bar, Nespresso® machine.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Premium Junior Suite - Sunset View

Meal plan: All Inclusive Plan
Room view: Lagoon view
Air conditioning: Yes
Bedding: 1 king-size bed and 1 sofa bed
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children
Room service: Room service available ($)
Room amenities:
Terrace, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar.
Bathroom amenities:
Private bathroom, shower only, Hairdryer.
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Premium Master Suite - Sunset View

Meal plan: All Inclusive Plan
Room view: Lagoon view
Air conditioning: Yes
Bedding: 1 king-size bed and 1 sofa bed
Other areas: Living area, Dining area.
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children
Room service: Room service available ($)
Room amenities:
Terrace, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar.
Bathroom amenities:
Private bathroom, shower only, Hairdryer.
Kitchen amenities:
Fully-equipped kitchen.
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Premium Two Bedroom - Master Suite

Meal plan: All Inclusive Plan
Air conditioning: Yes
Bedding: 1 king-size bed and 2 double beds
Other areas: Living area, Dining area.
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children
Room service: Room service available ($)
Room amenities:
Terrace, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar.
Bathroom amenities:
Private bathroom, shower only, Hairdryer.
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Premium Suite - Sunset View

Meal plan: All Inclusive Plan
Room view: Lagoon view
Air conditioning: Yes
Bedding: 1 king-size bed and 1 sofa bed
Other areas: Living area, Dining area.
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children
Room service: Room service available ($)
Room amenities:
Terrace, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar.
Bathroom amenities:
Private bathroom, shower only, Hairdryer.
Kitchen amenities:
Fully-equipped kitchen.
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Restaurants & Bars

Restaurants

13 restaurants
  • Malva Food Bazaar - Buffet - International
  • Cielo - À la carte - Mexican
  • The Lunch Box - À la carte - Latin & Mexican
  • Cappella - À la carte - Italian
  • Lemon Fish - À la carte - Nikkei
  • Agua Marina - À la carte - Seafood
  • Sal Steak Cave - À la carte - Steak House - Adults-only. Additional charge.
  • Sante - À la carte - Mediterranean - Exclusive for The Reserve guests adults only
  • Taqueria Blue Agave - À la carte - Mexican
  • Food Truck - Food truck - Californian street food style with Latin flavor
  • Mascalzone - Snack bar
  • Coffee Corner by Nespresso - Cafe
  • Gelato - Ice cream

Bars

7 bars
  • Lobby Bar
  • Cocktail bar
  • Beach Bar
  • Lounge Bar
  • Swim-up Bar
  • The Reserve Bar

Activities

Pools

4 pools
  • Outdoor pool
  • Wading pool

Motorized and non-motorized water sports

  • Watersports

Land activities

  • Cooking lessons
  • Tennis
  • Playground
  • Wine tasting
  • Volleyball

Entertainment

  • Kid's Club
  • Pool parties

Health and Relaxation

  • Fitness centre
  • Spinning class
  • Spa ($)
  • Pilates class
  • Yoga

Other facilities & services

  • Babysitting service
  • Beauty salon
  • Car rental service
  • Meeting facilities
  • Laundry service
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Environmental Sanitation Fees

Environmental Sanitation Fees are payable in local currency directly to the hotels.  As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

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Family

Keep everyone happy at resorts offering dedicated kids' pools, supervised clubs, and more for the family. Discounts for kids may also be available. Please note that any discounts will be reflected in your final price at checkout.

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Exclusive perks

This resort comes with exclusive perks. Perks vary by resort and are subject to availability. Certain conditions may apply.

This resort includes the following perks:

  • Preferred room location (based on resort layout and room category booked, subject to availability)
  • Early check-in/late check-out (subject to availability)
  • 20% off spa treatments (not applicable to packages or promotions)
  • Welcome amenity

Valid for travel from November 01, 2024, and completed by October 31, 2025. Added values vary by resort. Not applicable to groups. Subject to availability. Conditions may apply.

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Luxury

Treat yourself to luxurious features like gourmet dining, 24-hour room service, spacious rooms, free WiFi, and more.

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Spa

Focus on mind, body and soul at this resort with spa facilities, fitness centre and various daily physical activities.

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Wedding & honeymoons

This resort offers wedding and/or honeymoon packages and the services of a wedding coordinator.  

 To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.  

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2SLGBTQIA+ Resorts

All members and allies of the community are welcomed at this 2SLGBTQIA+ friendly resort.

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Golf

Relax your mind, practice your swing and enjoy the enviable views from the hotels executive golf course. The nine Par-3 holes offer a perfect place to disconnect and have fun with friends while playing this great sport in an unbeatable location. The course is located right in front of the main entrance of the resort, making it even more comfortable and easy to enjoy. 

Unlimited rounds of golf (rounds are per person and per day)

Promotion details:
Valid for travel completed by December 23, 2025

Terms and Conditions:
  • It is recommended to reserve 24 hours in advance
  • Opening hours:
    • Golf course from 7:00 a.m. to 3:00 p.m.
    • Golf games from 7:00 a.m. to 1:00 p.m. Prior reservation required. 
  • Golf equipment not included.Golf equipment is available for an additional charge
  • 9 holes par 3 executive golf course
  • Dress code: polo shirt, golf or sports shoes (Not allowed: metal studs, sandals, jeans, collarless or sleeveless shirts) 
  • Children 12+ must be accompanied by an adult
  • Subject to availability
  • Rounds of golf are non-transferable or interchangeable
  • The hotel reserves the right to discontinue this promo at any time without prior notice
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US$200 Resort Coupons

Receive US$200 in resort coupons when booking a minimum stay of 3 nights!

Booking Window: September 24, 2024 - December 22, 2025
Travel Window:   January 01, 2025 - December 22, 2025

Resort Coupons Distribution

  • Room upgrade: US$50 (1 Coupon)
  • YHI Spa treatment: US$120 (4 Coupons of US$30)
  • F&B premium products: US$30 (2 Coupons of US$15)
Terms and Conditions:
  • This offer is not combinable with other promotions valid at the time of booking, nor same service/product
  •  3-night minimum stay required
  • Resort coupons cannot be applied to retail products
  • Resort coupons are valid per room (only during stay), non-cumulative, non-transferable and non-refundable
  • Resort coupons cannot be exchanged for cash money
  • One coupon can be used per service and must be presented at the moment of service request
  • Spa coupon applies for treatment with minimum of 50 minutes
  • Resort coupons apply for all room categories
  • Last day to use Resort coupons will be December 22, 2025
  • This offer is subject to availability, the hotel reserves the right to discontinue this promo at any time 
  • This offer applies for individual reservations, leisure groups & weddings.
  • In the event the Resort coupons are not used, the amount of it cannot be used to pay other incidentals or room rate. Neither can be used in any other Melia Hotels International property.
  • All services require a reservations and are subject to availability
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