Accommodation Details | Air Canada Vacations

About this hotel

14,173 Reviews

Located in the privileged and peaceful hotel zone and bathed by the sparkling Caribbean Sea, this iconic hotel has a pyramid-style shape with glass ceilings. The originality of its leafy interiors full of plants are an invitation to disconnect and enjoy the peace.

The hotel offers an all-inclusive service so all you have to think about is having a great time. Stroll along the Caribbean beaches, enjoy suites with the finest views, many restaurants serving the highest quality cuisine, work out in the gym or relax in the YHI Spa. This is the place for the most unique and immersive vacations in Cancun.

Why book this hotel?

Meal plan type: All-inclusive

Buffet breakfast, lunch snacks, and dinner daily
Dinner buffet or a la carte (An extra surcharge may apply for Lobster and Fine cuts)
Unlimited a la carte with reservations
Unlimited domestic and imported beverages (Some premium beverages may have an extra surcharge)

Additional Inclusions:

Complimentary WiFi resort wide
Kids Club for children 5 to 12 years old
24 hour room service (delivery fee applies)
All Taxes and gratuities

The Reserve Inclusions:

UPGRADED GUEST EXPERIENCES & SUITES
An immersive vacation experience for adults, families, and groups. The Reserve offers opportunities for guests to reconnect and create everlasting memories. Guests booking "The Reserve" room categories, will receive the following:

Personalized concierge service
Exclusive VIP check in/check out
Assistance with priority reservations for activities and restaurants
Exclusive pool with valet service
Oversized suites with luxury amenities designed for both adults and kids
Customized turn-down service including cookies and milk for kids
In-room video games
State of the art kid’s facilities
Exclusive activities including BBQ Glamping
Exclusive areas for adults

Family Collection

Take your family on an unforgettable vacation with trips geared to the whole gang!
Keep everyone happy at the best all-inclusive family resorts offering dedicated kids' pools and supervised clubs. You can bring the whole family thanks to discounts for kids and the perks of our Play program. Book all-inclusive family vacation packages!

Number of travellers: To add more travellers to your booking in Mexico, the Caribbean, or South & Central America, simply select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.

Spa Collection

Focus on mind, body and soul at resorts with spa facilities and daily yoga and meditation.

Number of travellers: To add more travellers to your booking, select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.

Rooms

CHECK AVAILABILITY & PRICES

Junior Suite Lagoon View

Bed size(s): 1 king-size bed or 2 double beds
Room(s): Terrace with views of Nichupte Lagoon, Full bathroom with tub/and or shower
Air conditioning: Yes
Internet: WiFi

Room facilities:
50 inch LCD flat screen TV with cable, Direct dial telephone, Radio alarm clock, In-room safe (laptop size), Daily stocked mini bar, Coffee maker, Iron and ironing board, Daily maid service, Daily turn down service, Bath amenities, Hairdryer

Occupancy: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children, (Maximum occupancy of 4)

Junior Suite Ocean View

Bed size(s): 1 king-size bed or 2 double beds
Room(s): Private terrace with ocean view, Full bathroom with tub and shower
Air conditioning: Yes
Internet: WiFi

Room facilities:
50 inch LCD flat screen TV with cable, Direct dial telephone, Radio alarm clock, In-room safe (laptop size), Daily stocked mini bar, Coffee maker, Iron and ironing board, Daily maid service, Daily turn down service, Bath amenities, Hairdryer

Occupancy: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children, (Maximum occupancy of 4)

Family Concierge Suite Lagoon View

Bed size(s): 1 king-size bed or 2 double beds
Room(s): 2 private Terraces, Full bathroom, Lagoon View
Air conditioning: Yes
Internet: WiFi

Room facilities

Individually controlled air-conditioning system, Two 32 inch LCD flat screen television, Cable and pay per view ($), In-room safe (laptop size), Direct dial telephone, Radio alarm clock Daily maid service, Daily turn down service, Iron and ironing board, Daily stocked mini bar, 24 hour room service, Coffee maker, Smoke detectors

Family Concierge Benefits include:Specially appointed Family concierge suites,Private Family Concierge Lounge with private check-in/out,Internet access,All-day snacks buffet with premium drinks available,Paradisus Kids Beach Kit check-in gift,All-day assistance of a Family concierge,Included walkie-talkie or cell phone for all-day communication,Kid´s and Teen´s activities menu,Exclusive family activities and excursions: swimming, classes, painting, massage lessons,Kid´s bathrobes and mini slippers in closet,Kid´s bathroom amenities (mini kit with mini soaps, mini toothbrush, shower gel, mini mosquito repellant, mini towels),In-room activities menu,Kid´s drinks in the minibar,PlayStation® on request,Kid´s pillows,Nightly turn down with milk and cookies,Bathrobes and slippers for parents,Pillow menu for the parents,Luxury bathroom amenities for parents, Connecting Rooms available (upon request)

Occupancy: 1-3 adults, 3 adults & 1 child (12 yrs and under), 2 adults 2 children, 2 adults 1 teen (13-18yrs) and 1 child (12yrs and under) Maximum occupancy of 4)

Family Concierge Suite Ocean View (Formerly - Family Concierge One Bedroom Oceanview Suite)

Bed size(s): 1 king-size bed or 2 double beds
Room(s): 2 private Terraces, Full bathroom, Ocean View
Air conditioning: Yes
Internet: WiFi

Room facilities

Individually controlled air-conditioning system, Two 32 inch LCD flat screen television, Cable and pay per view ($), In-room safe (laptop size), Direct dial telephone, Radio alarm clock Daily maid service, Daily turn down service, Iron and ironing board, Daily stocked mini bar, 24 hour room service, Coffee maker, Smoke detectors

Family Concierge Benefits include:Specially appointed Family concierge suites,Private Family Concierge Lounge with private check-in/out,Internet access,All-day snacks buffet with premium drinks available,Paradisus Kids Beach Kit check-in gift,All-day assistance of a Family concierge,Included walkie-talkie or cell phone for all-day communication,Kid´s and Teen´s activities menu,Exclusive family activities and excursions: swimming, classes, painting, massage lessons,Kid´s bathrobes and mini slippers in closet,Kid´s bathroom amenities (mini kit with mini soaps, mini toothbrush, shower gel, mini mosquito repellant, mini towels),In-room activities menu,Kid´s drinks in the minibar,PlayStation® on request,Kid´s pillows,Nightly turn down with milk and cookies,Bathrobes and slippers for parents,Pillow menu for the parents,Luxury bathroom amenities for parents, Connecting Rooms available (upon request)

Occupancy: 1-3 adults, 3 adults & 1 child (12 yrs and under), 2 adults 2 children, 2 adults 1 teen (13-18yrs) and 1 child (12yrs and under) Maximum occupancy of 4)

Family Concierge Junior Suite Lagoon View

Bed size(s): 1 king-size bed or 2 double beds
Room(s): Terrace, Full bathroom
Air conditioning: Yes
Internet: WiFi

Room facilities

Individually controlled air-conditioning system 32 inch LCD flat screen television, Cable and pay per view ($), In-room safe (laptop size), Direct dial telephone, Radio alarm clock Daily maid service, Daily turn down service, Iron and ironing board, Daily stocked mini bar, 24 hour room service, Coffee maker, Smoke detectors

Family Concierge Benefits include:Specially appointed Family concierge suites,Private Family Concierge Lounge with private check-in/out,Internet access,All-day snacks buffet with premium drinks available,Paradisus Kids Beach Kit check-in gift,All-day assistance of a Family concierge,Included walkie-talkie or cell phone for all-day communication,Kid´s and Teen´s activities menu,Exclusive family activities and excursions: swimming, classes, painting, massage lessons,Kid´s bathrobes and mini slippers in closet,Kid´s bathroom amenities (mini kit with mini soaps, mini toothbrush, shower gel, mini mosquito repellant, mini towels),In-room activities menu,Kid´s drinks in the minibar,PlayStation® on request,Kid´s pillows,Nightly turn down with milk and cookies,Bathrobes and slippers for parents,Pillow menu for the parents,Luxury bathroom amenities for parents

Occupancy: 1-3 adults, 3 adults & 1 child (12 yrs and under), 2 adults 2 children, 2 adults 1 teen (13-18yrs) and 1 child (12yrs and under) Maximum occupancy of 4)

Family Concierge Junior Suite Ocean View

Bed size(s): 1 king-size bed or 2 double beds
Room(s): Terrace, Full bathroom, Ocean View
Air conditioning: Yes
Internet: WiFi

Room facilities

Individually controlled air-conditioning system 32 inch LCD flat screen television, Cable and pay per view ($), In-room safe (laptop size), Direct dial telephone, Radio alarm clock Daily maid service, Daily turn down service, Iron and ironing board, Daily stocked mini bar, 24 hour room service, Coffee maker, Smoke detectors

Family Concierge Benefits include:Specially appointed Family concierge suites,Private Family Concierge Lounge with private check-in/out,Internet access,All-day snacks buffet with premium drinks available,Paradisus Kids Beach Kit check-in gift,All-day assistance of a Family concierge,Included walkie-talkie or cell phone for all-day communication,Kid´s and Teen´s activities menu,Exclusive family activities and excursions: swimming, classes, painting, massage lessons,Kid´s bathrobes and mini slippers in closet,Kid´s bathroom amenities (mini kit with mini soaps, mini toothbrush, shower gel, mini mosquito repellant, mini towels),In-room activities menu,Kid´s drinks in the minibar,PlayStation® on request,Kid´s pillows,Nightly turn down with milk and cookies,Bathrobes and slippers for parents,Pillow menu for the parents,Luxury bathroom amenities for parents, Connecting Rooms available (upon request)

Occupancy: 1-3 adults, 3 adults & 1 child (12 yrs and under), 2 adults 2 children, 2 adults 1 teen (13-18yrs) and 1 child (12yrs and under) Maximum occupancy of 4)

Luxury Junior Suite Ocean View

Fully renovated rooms

Bed size(s): 1 king-size bed or 2 double beds
Room(s): Private terrace with ocean view and sun beds, Full bathroom with rain shower
Air conditioning: Yes
Internet: WiFi

Room facilities:
50 inch LCD flat screen TV with cable, Direct dial telephone, Radio alarm clock, In-room safe (laptop size), Daily stocked mini bar, Coffee maker, Iron and ironing board, Daily maid service, Daily turn down service, Bath amenities, Hairdryer, Bathrobes & slippers, Pillow menu

Occupancy: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children, (Maximum occupancy of 4)

The Reserve One Bedroom Suite Lagoon View

Bed size(s): 1 king-size bed or 2 double beds, and 1 sofa bed
Room(s): Private terrace with lagoon views, Separate bedroom, Living area with sofa bed, Full bathroom with rain shower,
Air conditioning: Yes
Internet: WiFi

Room facilities:
32 inch LCD flat screen TV with cable, Two direct dial telephones, Radio alarm clock, In-room safe (laptop size), Daily stocked mini bar, Nespresso coffee maker, Iron and ironing board, Daily maid service, Daily turn down service, Bath amenities, Hairdryer, Bathrobe and slippers,

Occupancy: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children, (Maximum occupancy of 4)