Paradisus Cancun

Location

17 km from Cancun/Mayan Riviera airport
Located directly on the beach
Hotel Zone, Cancun
1.5 km from Mayan Museum of Cancun and Archaeological Zone of San Miguelito
4 km from El Rey Archaeological Zone

Address

Blvd. Kukulcan, Zona Hotelera, 77500 Cancún, Q.R., Mexico

Hotel description

Perfectly situated on the soft white sand beaches of Cancun, this exclusive beach resort provides the perfect accommodations for your vacation getaway. Paradisus Cancun is a chance to experience the stunning beauty that has made Cancun an international destination in the comfort of a luxury resort on par with the highest standards of excellence. Luxurious, spacious and elegantly decorated rooms on a pristine beach.

Meal and beverage plans

All Inclusive Plan

Breakfast, lunch and dinner daily
Dinner buffet or a la carte (An extra surcharge may apply for lobster and fine cuts)
Unlimited domestic and imported beverages (Some premium beverages may have an extra surcharge)

Additional inclusions

Kids Club for children 1 to 10 years old
Life enriching activities for teenagers and adults, teenagers must be from 11 to 17 years old, activities are in an open space
WiFi throughout the property
All taxes and gratuities

Upgrade your stay

The Reserve and Family Concierge

UPGRADED GUEST EXPERIENCES & SUITES

The Reserve Inclusions:

An immersive vacation experience for adults and groups. The Reserve offers opportunities for guests to reconnect and create everlasting memories. Guests booking into one of the "Reserve" room categories will receive the following exclusive services and amenities:

Private lounge, cocktails and snacks throughout the day
Exclusive lounge private check-in/out
Special welcome cocktail & refreshing scented towels upon arrival
Pool concierge
Exclusive poolside bali beds (with prior reservation)
Sunblocks available upon request in the pool area
Exclusive The Reserve adults-only pool and beach area with valet service
Exclusive pool with a closer bar or swim-up bar
Exclusive 2 whirlpools for adults only
Personalized turn-down service
Personalized pillow menu (on request)
Exclusive restaurant for breakfast and lunch & bar
Assistance with priority reservations for activities and restaurants
Nespresso coffee machine
Superior personalized minibar
Destination concierge service in person & via instant messaging
One water ritual during stay at YHI SPA - adults only
One complimentary Dinner at Sal Stake Cave (set menu including house beverages/spirits) – adults only
Bathrobes and slippers
e-Concierge assistance prior arrival

Family Concierge Inclusions

An immersive vacation experience for adults, families, and groups. The Family Concierge offers opportunities for guests to reconnect and create everlasting memories. Guests booking "Family Concierge" room categories, will receive the following exclusive services and amenities:

Private lounge, cocktails and snacks throughout the day
Exclusive lounge private check-in/out
Special welcome cocktail & refreshing scented towels upon arrival
Pool concierge
Exclusive poolside bali beds (with prior reservation)
Personalized turn-down service
Personalized pillow menu (on request)
Exclusive Restaurant for breakfast
Assistance with priority reservations for activities and restaurants
Nespresso coffee machine
Superior personalized minibar
Destination concierge service in person & via instant messaging
One water ritual during stay at YHI SPA - adults only
One complimentary Dinner at Sal Stake Cave (set menu including house beverages/spirits) – adults only
Bathrobes and slippers
Kids and teenagers´activities program
Kids toiletries
Kids beverages in the minibar
E-Concierge assistance prior arrival

*Please note that inclusions are subjected to change without prior notice.

Check-in: 3:00 p.m.

Check-out: 12:00 p.m.

Number of rooms: 658

Number of restaurants: 13

Number of bars: 7

Best For...

Family

Exclusive perks

Luxury

Spa

Wedding & honeymoons

LGBTQ2+ Resorts

Promotions

Golf

US$200 Resort Coupons

Important Notes

Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

Junior Suite - Sunset View

Meal plan: All Inclusive Plan

Room view: Lagoon view

Air conditioning: Yes

Bedding: 1 king-size bed or 2 double beds

Maximum occupancy: 4

Occupancy detail: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children

Room service: Room service available ($)

Room amenities:

Terrace, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar.

Bathroom amenities:

Private bathroom with shower or tub, Hairdryer.

Junior Suite - Ocean View

Meal plan: All Inclusive Plan

Room view: Ocean view

Air conditioning: Yes

Bedding: 1 king-size bed or 2 double beds

Maximum occupancy: 4

Occupancy detail: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children

Room service: Room service available ($)

Room amenities:

Terrace, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar.

Bathroom amenities:

Private bathroom with shower or tub, Hairdryer.

Junior Suite Grand Ocean View

Meal plan: All Inclusive Plan

Room view: Sea view

Air conditioning: Yes

Bedding: 1 king-size bed or 2 double beds

Maximum occupancy: 4

Occupancy detail: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children

Room service: Room service available ($)

Room amenities:

Terrace, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar.

Bathroom amenities:

Private bathroom with shower or tub, Hairdryer.

Family Concierge Junior Suite - Ocean View

Meal plan: All Inclusive Plan

Room view: Ocean view

Air conditioning: Yes

Bedding: 1 king-size bed or 2 double beds

Other areas: Living area.

Maximum occupancy: 4

Occupancy detail: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children

Room service: 24-hour room service

Maid services: Turndown service

Room amenities:

Balcony or terrace, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Nespresso® machine.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

Family Concierge Master Suite - Ocean View

Meal plan: All Inclusive Plan

Room view: Ocean view

Air conditioning: Yes

Bedding: 1 king-size bed and 1 sofa bed

Other areas: Living area.

Maximum occupancy: 4

Occupancy detail: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children

Room service: 24-hour room service

Maid services: Turndown service

Room amenities:

Balcony or terrace, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Nespresso® machine.

Bathroom amenities:

Private bathroom, shower only, Bathrobe available for your use.

The Reserve Adults Only Junior Suite - Sunset View

Meal plan: All Inclusive Plan

Room view: Lagoon view

Air conditioning: Yes

Bedding: 1 king-size bed or 2 double beds

Maximum occupancy: 3

Occupancy detail: 1-3 adults

Room service: 24-hour room service

Maid services: Turndown service

Room amenities:

Balcony, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Nespresso® machine.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

The Reserve Adults Only Junior Suite - Ocean View

Meal plan: All Inclusive Plan

Room view: Ocean view

Air conditioning: Yes

Bedding: 1 king-size bed or 2 double beds

Maximum occupancy: 3

Occupancy detail: 1-3 adults

Room service: 24-hour room service

Maid services: Turndown service

Room amenities:

Balcony, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Nespresso® machine.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

The Reserve Adults Only Suite - Sunset View

Meal plan: All Inclusive Plan

Room view: Lagoon View

Air conditioning: Yes

Bedding: 1 king-size bed or 2 double beds

Maximum occupancy: 3

Occupancy detail: 1-3 adults

Room service: 24-hour room service

Maid services: Turndown service

Room amenities:

Balcony, Air conditioning, TV, Telephone, Alarm clock radio, In-room safe, Iron, Mini-bar, Nespresso® machine.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

The Reserve Adults Only Suite - Ocean View

Meal plan: All Inclusive Plan

Room view: Ocean view

Air conditioning: Yes

Bedding: 1 king-size bed or 2 double beds

Maximum occupancy: 3

Occupancy detail: 1-3 adults

Room service: 24-hour room service

Maid services: Turndown service

Room amenities:

Terrace, Air conditioning, TV, Telephone, Alarm clock radio, In-room safe, Iron, Mini-bar, Nespresso® machine.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

The Reserve Adults Only Master Suite - Sunset View

Meal plan: All Inclusive Plan

Room view: Lagoon view

Air conditioning: Yes

Bedding: 1 king-size bed or 2 double beds

Maximum occupancy: 3

Occupancy detail: 1-3 adults

Room service: 24-hour room service

Maid services: Turndown service

Room amenities:

Terrace, Air conditioning, TV, Telephone, Alarm clock radio, In-room safe, Iron, Mini-bar, Nespresso® machine.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

The Reserve Adults Only Master Suite - Ocean View

Meal plan: All Inclusive Plan

Room view: Ocean view

Air conditioning: Yes

Bedding: 1 king-size bed and 1 sofa bed

Maximum occupancy: 3

Occupancy detail: 1-3 adults

Room service: 24-hour room service

Maid services: Turndown service

Room amenities:

Terrace, Air conditioning, TV, Telephone, Alarm clock radio, In-room safe, Iron, Mini-bar, Nespresso® machine.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

Premium Junior Suite - Sunset View

Meal plan: All Inclusive Plan

Room view: Lagoon view

Air conditioning: Yes

Bedding: 1 king-size bed and 1 sofa bed

Maximum occupancy: 4

Occupancy detail: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children

Room service: Room service available ($)

Room amenities:

Terrace, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar.

Bathroom amenities:

Private bathroom, shower only, Hairdryer.

Premium Master Suite - Sunset View

Meal plan: All Inclusive Plan

Room view: Lagoon view

Air conditioning: Yes

Bedding: 1 king-size bed and 1 sofa bed

Other areas: Living area, Dining area.

Maximum occupancy: 4

Occupancy detail: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children

Room service: Room service available ($)

Room amenities:

Terrace, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar.

Bathroom amenities:

Private bathroom, shower only, Hairdryer.

Kitchen amenities:

Fully-equipped kitchen.

Premium Two Bedroom - Master Suite

Meal plan: All Inclusive Plan

Air conditioning: Yes

Bedding: 1 king-size bed and 2 double beds

Other areas: Living area, Dining area.

Maximum occupancy: 4

Occupancy detail: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children

Room service: Room service available ($)

Room amenities:

Terrace, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar.

Bathroom amenities:

Private bathroom, shower only, Hairdryer.

Premium Suite - Sunset View

Meal plan: All Inclusive Plan

Room view: Lagoon view

Air conditioning: Yes

Bedding: 1 king-size bed and 1 sofa bed

Other areas: Living area, Dining area.

Maximum occupancy: 4

Occupancy detail: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children

Room service: Room service available ($)

Room amenities:

Terrace, Air conditioning, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar.

Bathroom amenities:

Private bathroom, shower only, Hairdryer.

Kitchen amenities:

Fully-equipped kitchen.

Restaurants & Bars

Restaurants

13 restaurants

Malva Food Bazaar - Buffet - International
Cielo - À la carte - Mexican
The Lunch Box - À la carte - Latin & Mexican
Cappella - À la carte - Italian
Lemon Fish - À la carte - Nikkei
Agua Marina - À la carte - Seafood
Sal Steak Cave - À la carte - Steak House - Adults-only. Additional charge.
Sante - À la carte - Mediterranean - Exclusive for The Reserve guests adults only
Taqueria Blue Agave - À la carte - Mexican
Food Truck - Food truck - Californian street food style with Latin flavor
Mascalzone - Snack bar
Coffee Corner by Nespresso - Cafe
Gelato - Ice cream

Bars

7 bars

Lobby Bar
Cocktail bar
Beach Bar
Lounge Bar
Swim-up Bar
The Reserve Bar

Activities

Pools

4 pools

Outdoor pool
Wading pool

Motorized and non-motorized water sports

Watersports

Land activities

Cooking lessons
Tennis
Playground
Wine tasting
Volleyball

Entertainment

Kid's Club
Pool parties

Health and Relaxation

Fitness centre
Spinning class
Spa ($)
Pilates class
Yoga

Other facilities & services

Babysitting service
Beauty salon
Car rental service
Meeting facilities
Laundry service

Environmental Sanitation Fees

Family

Keep everyone happy at resorts offering dedicated kids' pools, supervised clubs, and more for the family. Discounts for kids may also be available. Please note that any discounts will be reflected in your final price at checkout.

Exclusive perks

This resort comes with exclusive perks. Perks vary by resort and are subject to availability. Certain conditions may apply.

This resort includes the following perks:

Preferred room location (based on resort layout and room category booked, subject to availability)
Early check-in/late check-out (subject to availability)
20% off spa treatments (not applicable to packages or promotions)
Welcome amenity

Valid for travel from November 01, 2024, and completed by October 31, 2025. Added values vary by resort. Not applicable to groups. Subject to availability. Conditions may apply.

Luxury

Treat yourself to luxurious features like gourmet dining, 24-hour room service, spacious rooms, free WiFi, and more.

Spa

Focus on mind, body and soul at this resort with spa facilities, fitness centre and various daily physical activities.

Wedding & honeymoons

This resort offers wedding and/or honeymoon packages and the services of a wedding coordinator.

To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.

LGBTQ2+ Resorts

All members and allies of the community are welcomed at this LGBTQ-friendly resort.

Golf

Relax your mind, practice your swing and enjoy the enviable views from the hotels executive golf course. The nine Par-3 holes offer a perfect place to disconnect and have fun with friends while playing this great sport in an unbeatable location. The course is located right in front of the main entrance of the resort, making it even more comfortable and easy to enjoy.

Unlimited rounds of golf (rounds are per person and per day)

Promotion details:
Valid for travel completed by December 23, 2025

Terms and Conditions:

It is recommended to reserve 24 hours in advance
Opening hours:
- Golf course from 7:00 a.m. to 3:00 p.m.
- Golf games from 7:00 a.m. to 1:00 p.m. Prior reservation required.
Golf equipment not included.Golf equipment is available for an additional charge
9 holes par 3 executive golf course
Dress code: polo shirt, golf or sports shoes (Not allowed: metal studs, sandals, jeans, collarless or sleeveless shirts)
Children 12+ must be accompanied by an adult
Subject to availability
Rounds of golf are non-transferable or interchangeable
The hotel reserves the right to discontinue this promo at any time without prior notice

US$200 Resort Coupons

Receive US$200 in resort coupons when booking a minimum stay of 3 nights!

Booking Window: March 20, 2024 - December 22, 2024
Travel Window: March 20, 2024 - December 22, 2024

Resort Coupons Distribution

Room upgrade: US$50 (1 Coupon)
YHI Spa treatment: US$120 (4 Coupons of US$30)
F&B premium products: US$30 (2 Coupons of US$15)

Terms and Conditions:

This offer is not combinable with other promotions valid at the time of booking, nor same service/product
3-night minimum stay required
Resort coupons cannot be applied to retail products
Resort coupons are valid per room (only during stay), non-cumulative, non-transferable and non-refundable
Resort coupons cannot be exchanged for cash money
One coupon can be used per service and must be presented at the moment of service request
Spa coupon applies for treatment with minimum of 50 minutes
Resort coupons apply for all room categories
Last day to use Resort coupons will be December 22, 2024
This offer is subject to availability, the hotel reserves the right to discontinue this promo at any time
This offer applies for individual reservations, leisure groups & weddings.
In the event the Resort coupons are not used, the amount of it cannot be used to pay other incidentals or room rate. Neither can be used in any other Melia Hotels International property.
All services require a reservations and are subject to availability

US$200 Resort Coupons

Receive US$200 in resort coupons when booking a minimum stay of 3 nights!

Booking Window: September 24, 2024 - December 22, 2025
Travel Window: January 01, 2025 - December 22, 2025

Resort Coupons Distribution

Room upgrade: US$50 (1 Coupon)
YHI Spa treatment: US$120 (4 Coupons of US$30)
F&B premium products: US$30 (2 Coupons of US$15)

Terms and Conditions:

This offer is not combinable with other promotions valid at the time of booking, nor same service/product
3-night minimum stay required
Resort coupons cannot be applied to retail products
Resort coupons are valid per room (only during stay), non-cumulative, non-transferable and non-refundable
Resort coupons cannot be exchanged for cash money
One coupon can be used per service and must be presented at the moment of service request
Spa coupon applies for treatment with minimum of 50 minutes
Resort coupons apply for all room categories
Last day to use Resort coupons will be December 22, 2025
This offer is subject to availability, the hotel reserves the right to discontinue this promo at any time
This offer applies for individual reservations, leisure groups & weddings.
In the event the Resort coupons are not used, the amount of it cannot be used to pay other incidentals or room rate. Neither can be used in any other Melia Hotels International property.
All services require a reservations and are subject to availability