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Family Collection LGBTQ Resorts

Sandos Caracol Eco Resort

Buy 1 Get 1 at up to 50% OFF

About this hotel

Sandos Caracol Eco Resort is an all-inclusive, family friendly resort situated beachfront in Playa del Carmen offering a water park featuring splash areas and 29 slides, recently expanded with seven new slides exclusively for teens and adults and five for children. Sandos Caracol Eco Resort is also fantastic for nature-lovers and explorers, as the resort lies in the middle of a lush green area at the edge of an exotic jungle, surrounded by cenotes, mangroves and natural lagoons: an ecologically-rich environment for those who dream about a perfect beach escape.

This resort is divided into three distinct sections:

  • Family Section: Guestrooms in this section have been designed for families.  For even more amenities, reserve a Signature Eco room.
  • The Select Club: This secluded section caters to adults only (ages 18 years and over) and includes upgraded amenities including a private pool, beachfront clubhouse and Jacuzzi area.
  • Royal Elite: This luxurious section is situated only a few steps from the beach with rooms accommodating guests of all ages.

Please refer to the "Accommodations" section for descriptions of each room category.

Why book this hotel?

Meals & beverages plans


All-inclusive plan

 

  • Breakfast and lunch (buffet) and dinner (buffet or à la carte) daily
  • Unlimited domestic and international beverages


All Nature Experience

Learn to live like the ancient Mayans throughout the week with activities and performances for adults and children inspired by regional history and culture.

 

The All Nature Experience is a unique interactive program that allows guests to discover the Mayan culture on distinctive natural surroundings.  At Sandos Caracol Eco Resort, the All Nature Experience is a way of being, living and thinking.  Weekly activities program include daily eco tours, swimming a a cenote (natural sink hole), photo safari, bicycle tour, sensory experience, Mayan ball game, Sandos survivor and Mayan survivor, nature trails and meditation sessions on the beach.  Witness Mayan representative ceremonies, visit a Mayan herb garden, plant indigenous plant species and participate in natural treatments and ancient rituals at the spa.  

Guest are welcome to participate in All Nature Experience events, Adventure activities, Nature activities, Flora and Fauna sessions and Eco Education.  Activities for the entire family are at your disposal.


Stay at 1, Play at 2

Guests of Sandos Caracol Eco Resort can enjoy exchange privileges with sister property, Sandos Playacar Beach Resort with the following conditions:

 

  • Exchange privileges are subject to availability and we will have a limited allotment of complimentary day passes available
  • Guests must book their day pass at the front desk at Sandos Caracol
  • The day pass schedule is from 11 a.m. until 11 p.m., taking into account the opening hours of the facilities and services
  • Day pass includes access to the buffet restaurants (not to the à la carte restaurants)
  • Ground transportation is not included and is at the guests’ expense

 

Family Collection

Take your family on an unforgettable vacation with trips geared to the whole gang!
Keep everyone happy at the best all-inclusive family resorts offering dedicated kids' pools and supervised clubs. You can bring the whole family thanks to discounts for kids and the perks of our Play program. Book all-inclusive family vacation packages!

Number of travellers: To add more travellers to your booking in Mexico, the Caribbean, or South & Central America, simply select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.

LGBTQ Resorts

Celebrate and connect—12 months of the year. These LGBTQ vacation spots proudly welcome everyone under the sun.

Come as you are from Aruba to Cuba, Martinique to Saint Martin. All members and allies of the community are welcomed at these LGBTQ friendly resorts in the Caribbean and Mexico, plus more tropical top spots.

See a full list of which LGBTQ friendly hotels and resorts in this collection are members of the International Gay & Lesbian Travel Association (IGLTA) and the Travel Advocacy Group (TAG).

We encourage all guests to prioritize their safety by researching destinations before making travel choices.

Customers are responsible for being informed on the situation at destination, outside of their accommodation. TAG Approved certification is subject to change without notice.

Select Club Penthouse - Adults Only 18+

Bed size(s): 1 king-size bed and 1 sofa bed
Rooms: Balcony with outdoor Jacuzzi tub; Jungle view; Bathroom with shower; In-room Jacuzzi; Separated living room, Rooms located in the secluded Select Club (Adults only 18+) section of the resort
Air conditioning: Yes

Room facilities
Telephone, 42 inch flat screen satellite television, safe, hairdryer, Purified water dispenser (cold and hot), Mini bar (refreshed daily), Iron and Ironing board, WiFi, Welcome bottle of sparkling wine and fruit plate, Select bracelet, Plush bathrobes, 24-hour room service, WiFi, Access to exclusive pool area and beach club for Adults Only.

Occupancy: 1 - 3 adults (maximum occupancy of 3)

Deluxe Select Club - Adults Only 18+

Bed size(s): 1 king-size bed and 1 sofa bed
Rooms: Balcony; Jungle view; Bathroom with shower; In-room Jacuzzi; Living area; Rooms located in the secluded Select Club (Adults only 18+) section of the resort
Air conditioning: Yes

Room facilities
Telephone, 42 inch flat screen satellite television, safe, hairdryer, Purified water dispenser (cold and hot), Mini bar (refreshed daily), Iron and Ironing board, WiFi, Welcome bottle of sparkling wine and fruit plate, Select bracelet, Plush bathrobes, 24-hour room service, WiFi, Access to exclusive pool area and beach club for Adults Only.

Occupancy: 1 - 3 adults (maximum occupancy of 3)

Eco Family Suite

Bed size(s): 1 king-size bed, Separate area with bunk bed for 3 children
Rooms: Jungle view; Balcony with kids' plunge pool, Two showers, Two sinks and Two WC's
Air conditioning: Yes

Room facilities
Telephone, Cable television, safe, hairdryer, Bathrobes and slippers for use, Purified water dispenser (cold and hot), Mini bar restocked daily, 24 hr room service, Iron and Ironing board,WiFi

Occupancy: 3 adults and 2 children OR 2 adults and 3 children (maximum occupancy of 5).  Minimum occupancy is 2 adults and 2 children or 3 adults

Eco Family Superior Room

NEW Signature Eco Collection offer completely renovated rooms inside the family section.

Bed size(s): 1 king-size bed and bunk bed for two children
Rooms: Jungle view; Terrace, Bathroom with shower
Air conditioning: Yes

Room facilities
Telephone, Cable television, safe, hairdryer, Bathrobes and slippers for use, Purified water dispenser (cold and hot), Mini bar (refreshed daily), 24 hr room service, Iron and Ironing board, WiFi

Occupancy: 1-3 adults; 2 adults and 2 children; 3 adults and 1 child (maximum occupancy of 4)

Eco Family Superior Suite Quebec Gateway

NEW Signature Eco Collection offer completely renovated rooms inside the family section.

Bed size(s): 1 king-size bed and bunk bed for two children
Rooms: Jungle view; Terrace, Bathroom with shower
Air conditioning: Yes

Room facilities
Telephone, Cable television, safe, hairdryer, Bathrobes and slippers for use, Purified water dispenser (cold and hot), Mini bar (refreshed daily), 24 hr room service, Iron and Ironing board, WiFi

Occupancy: 1-3 adults; 2 adults and 2 children; 3 adults and 1 child (maximum occupancy of 4)

Royal Elite One Bedroom Suite

Bed size(s): 1 king-size bed in Master Bedroom and 1 sofa bed in separate living area
Rooms: Terrace; Pool or Ocean view; Bathroom with shower
Air conditioning: Yes

Room facilities
Telephone, 42 inch flat screen satellite television, safe, hairdryer, Purified water dispenser (cold and hot), Mini bar (refreshed daily), Iron and Ironing board, WiFi, Luxury linens and pillows, Internal water recycling system, Solar water heating system, LED lighting system, Plush bathrobes, Select bracelet, 24-hour room service, iPod docking station

Occupancy: 1 - 3 adults; 2 adults and 2 children; 3 adults and 1 child (maximum occupancy of 4)

Royal Elite Penthouse

Bed size(s): 1 king-size bed in Master Bedroom and 1 sofa bed in separate living area
Rooms: Balcony or terrace; Pool or Ocean view; Bathroom with shower; In-room Jacuzzi
Air conditioning: Yes

Room facilities
Telephone, 42 inch flat screen satellite television, safe, hairdryer, Purified water dispenser (cold and hot), Mini bar (refreshed daily), Iron and Ironing board, WiFi, Luxury linens and pillows, Internal water recycling system, Solar water heating system, LED lighting system, Plush bathrobes and slippers, Select bracelet, 24-hour room service, iPod docking station

Occupancy: 1 - 3 adults; 2 adults and 2 children; 3 adults and 1 child (maximum occupancy of 4)

Royal Elite Superior

Bed size(s): 1 king-size bed or 2 double beds
Rooms: Balcony or terrace; Pool or Ocean view; Bathroom with shower
Air conditioning: Yes

Room facilities
Telephone, 42 inch flat screen satellite television, safe, hairdryer, Purified water dispenser (cold and hot), Mini bar (refreshed daily), Iron and Ironing board, WiFi, Luxury linens and pillows, Internal water recycling system, Solar water heating system, LED lighting system, Plush bathrobes, Select bracelet, 24-hour room service, iPod docking station

Occupancy: 1 - 3 adults; 2 adults and 2 children; 3 adults and 1 child (maximum occupancy of 4)

Super Saver Standard Room

A limited number of rooms available at reduced rates!

Bed size(s): 1 king-size bed or 2 queen-size beds
Rooms: Jungle view; Balcony, Bathroom with shower, Rooms located in the Family section of the resort
Air conditioning: Yes

Room facilities
Telephone, Cable television, safe, hairdryer, WIFI, Clock radio with alarm, Mini bar (refreshed daily)

Occupancy: 1- 3 adults; 2 adults and 2 children; 3 adults and 1 child (maximum occupancy of 4)

Standard Room

Bed size(s): 1 king-size bed or 2 queen-size beds
Rooms: Jungle view; Balcony, Bathroom with shower, Rooms located in the Family section of the resort
Air conditioning: Yes

Room facilities
Telephone, Cable television, safe, hairdryer, Clock radio with alarm, Mini bar (refreshed daily)

Occupancy: 1- 3 adults; 2 adults and 2 children; 3 adults and 1 child (maximum occupancy of 4)

Superior Select Club - Adults Only 18+

Bed size(s): 1 king-size bed or 2 double beds
Rooms: Balcony; Jungle view; Bathroom with shower; Rooms located in the secluded Select Club (Adults only 18+) section of the resort
Air conditioning: Yes

Room facilities
Telephone, 42 inch flat screen satellite television, safe, hairdryer, Purified water dispenser (cold and hot), Mini bar (refreshed daily), Iron and Ironing board, WiFi, Welcome bottle of sparkling wine and fruit plate, Select bracelet, Plush bathrobes, 24-hour room service, WiFi, Access to exclusive pool area and beach club for Adults Only.

Occupancy: 1 - 3 adults (maximum occupancy of 3)

Location

TBD, Playa Del Carmen / Playacar Riviera Maya, MX

Promotions

Buy 1 Get 1 at up to 50% OFF

Pair up for paradise! Book a 7-night beach vacation and bring your favourite person along for LESS.

+ Secure your booking with a deposit of only $100 per person1.

 

Book between: September 7 and October 3, 2021
Departures between: January 3 and April 30, 2022
Applicable to: Select vacation packages to the Caribbean, Mexico and Hawaii

Craving a different type of vacation? Check out our Las Vegas BOGO deals!

Note on price reduction: The reduction for the second passenger has been distributed per person (based on two adults sharing accommodation) and is already reflected in the price shown, before taxes, surcharges, charges and fees. Discount only applies to the regular price of the package, represented by the "was" pricing indicated.

TRAVEL PROTECTION PLANS

CareFlexPlus lets you cancel with a FULL REFUND up to 25 days prior to departure and more. CareFree includes FREE seat selection, year-round Price Drop Guarantee and more. Learn more

Number of travellers: To add more travellers to your booking, select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.

This Buy 1 Get 1 at up to 50% OFF offer (the “Offer”) is valid on new bookings of select vacation packages made between September 7, 2021 at 12:01 a.m. ET until October 3, 2021 at 11:59 p.m. ET (“Offer Period”).

This Offer is valid on new bookings to Mexico, the Caribbean, and Hawaii for travel between January 3 and April 30, 2022. Minimum 7-night stay required.

Reductions are based on package prices in double occupancy, using non-stop flights in Economy Class only. Additional fees will apply for all connecting flights, all changes in duration of stay, and all passengers travelling in Premium Rouge or Business Class. Passengers travelling alone will not be able to benefit from this Offer. Prices reflect applicable reductions: The reduction for the second passenger has been distributed per person (based on two adults sharing accommodation) and is already reflected in the price shown, before taxes, surcharges, charges and fees. Discount only applies to the regular price of the package, represented by the "was" pricing indicated.

This Offer is applicable on the base fare only. The discount does not apply to surcharges, charges, taxes, and fees.

Applicable to open jaws (flying into one city and returning from another city). Not applicable to one-way flights.

Subject to availability at time of booking.

This Offer cannot be combined with other Air Canada Vacations offers, discounts or promotions, unless otherwise stated. Can be combined with other partner offers (additional terms and conditions may apply, refer to the relevant hotel offer for details). Offer can be withdrawn at any time. Terms and conditions are subject to change without prior notice. All flights are subject to Air Canada’s General Conditions of Carriage and Tariffs and can be found on aircanada.com.

The Offer allows for Aeroplan Members travelling on the same booking to accrue points on eligible Air Canada Vacations bookings.

1The reduced deposit of $100 is per person, and in case of cancellation, is only refundable if the CareFlexPlus/CareComboPlus (CareFlexPlus & CareFree) travel protection plan was added to the reservation at time of booking. Not applicable on Cruise bookings or Group bookings. Final payment is due 45 days prior to departure. In the event the balance payment is not paid by the indicated date, Air Canada Vacations reserves the right to cancel the booking due to insufficient payment and the deposit will not be refunded nor credited. Visit our Terms & Conditions page for complete details.

Prices on our website are valid if you purchase services in a same session. If you log off our website, prices may be different the next time you log on. Final prices will be displayed before confirming your payment.

Health and safety protocols, guest conduct rules, and regional travel restrictions vary by ship and destination, and are subject to change without notice. Due to evolving health protocols, imagery and messaging may not accurately reflect onboard and destination experiences, offerings, features, or itineraries. These may not be available during your voyage, may vary by ship and destination, and may be subject to change without notice.

Due to travel restrictions, government recommendations and passenger demand resulting from the impact of COVID-19, eligible scheduled flights available for booking during the Offer Period may vary and are subject to change at any time without notice.

®Air Canada Vacations is a registered trademark of Air Canada, used under license Touram Limited Partnership.

Sandos Caracol Eco Resort

+ Secure your booking with a deposit of only $100 per person1.

 

Book between: September 7 and October 3, 2021
Departures between: January 3 and April 30, 2022
Applicable to: Select vacation packages to the Caribbean, Mexico and Hawaii

Craving a different type of vacation? Check out our Las Vegas BOGO deals!

Note on price reduction: The reduction for the second passenger has been distributed per person (based on two adults sharing accommodation) and is already reflected in the price shown, before taxes, surcharges, charges and fees. Discount only applies to the regular price of the package, represented by the "was" pricing indicated.

TRAVEL PROTECTION PLANS

CareFlexPlus lets you cancel with a FULL REFUND up to 25 days prior to departure and more. CareFree includes FREE seat selection, year-round Price Drop Guarantee and more. Learn more

Number of travellers: To add more travellers to your booking, select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.