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Family Collection LGBTQ Resorts

Sandos Caracol Eco Resort

Thanksgiving Weekend Event

About this hotel

23,109 Reviews

Sandos Caracol Eco Resort is an all-inclusive, family friendly resort situated beachfront in Playa del Carmen offering a water park featuring splash areas and 29 slides offering. Sandos Caracol Eco Resort is also fantastic for nature-lovers and explorers, as the resort lies in the middle of a lush green area at the edge of an exotic jungle, surrounded by cenotes, mangroves and natural lagoons: an ecologically-rich environment for those who dream about a perfect beach escape.

Why book this hotel?

Meals & beverages plans


All-inclusive plan

  • Breakfast and lunch (buffet) and dinner (buffet or à la carte) daily
  • Unlimited domestic and international beverages

Additional Inclusions:

  • WiFi in designated public areas
  • Kids Club for children ages 4-2 yeas old with fully supervised activities program such as: children’s pool, games and arts & crafts and mini disco
  • Teens Activities for 13 to 17 years old with assistance of the animation and sports team. Music, pool tables, table tennis, foosball (table football), beach soccer, etc.
  • Trendy Disco Bar with music from 11pm to 2 am (18+ years)


All Nature Experience

Learn to live like the ancient Mayans throughout the week with activities and performances for adults and children inspired by regional history and culture.

The All Nature Experience is a unique interactive program that allows guests to discover the Mayan culture on distinctive natural surroundings.  At Sandos Caracol Eco Resort, the All Nature Experience is a way of being, living and thinking.  Weekly activities program include daily eco tours, swimming a a cenote (natural sink hole), photo safari, bicycle tour, sensory experience, Mayan ball game, Sandos survivor and Mayan survivor, nature trails and meditation sessions on the beach.  Witness Mayan representative ceremonies, visit a Mayan herb garden, plant indigenous plant species and participate in natural treatments and ancient rituals at the spa.  

Guest are welcome to participate in All Nature Experience events, Adventure activities, Nature activities, Flora and Fauna sessions and Eco Education.  Activities for the entire family are at your disposal.


Stay at 1, Play at 2

Guests of Sandos Caracol Eco Resort can enjoy exchange privileges with sister property, Sandos Playacar Beach Resort with the following conditions:

  • Exchange privileges are subject to availability and we will have a limited allotment of complimentary day passes available
  • Guests must book their day pass at the front desk at Sandos Caracol
  • The day pass schedule is from 11 a.m. until 11 p.m., taking into account the opening hours of the facilities and services
  • Day pass includes access to the buffet restaurants (not to the à la carte restaurants)
  • Ground transportation is not included and is at the guests’ expense

 

Family Collection

Take your family on an unforgettable vacation with trips geared to the whole gang!

Keep everyone happy at the best all-inclusive family resorts offering dedicated kids' pools and supervised clubs. You can bring the whole family thanks to discounts for kids and the perks of our Play program. Book all-inclusive family vacation packages!

Pro-tip: Read our travel guide for the best family vacation tips.

Number of travellers: To add more travellers to your booking, select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.

LGBTQ Resorts

Celebrate and connect—12 months of the year. These LGBTQ vacation spots proudly welcome everyone under the sun.

Come as you are from Aruba to Cuba, Martinique to Saint Martin. All members and allies of the community are welcomed at these LGBTQ friendly resorts in the Caribbean and Mexico, plus more tropical top spots.

See a full list of which LGBTQ friendly hotels and resorts in this collection are members of the International Gay & Lesbian Travel Association (IGLTA) and the Travel Advocacy Group (TAG).

We encourage all guests to prioritize their safety by researching destinations before making travel choices.

Number of travellers: To add more travellers to your booking, select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.

Customers are responsible for being informed on the situation at destination, outside of their accommodation. TAG Approved certification is subject to change without notice.

Select Club Penthouse - Adults Only 18+

Bed size(s): Master bedroom with 1 king-size bed
Rooms: Jungle view; Terrace with large hydro-massage tub; Bathroom with shower; Separated living room with sofa bed, Rooms located in the secluded Select Club (Adults only 18+) section of the resort
Air conditioning: Yes
Internet: WiFi

Select Club privileges include:
Private check-in at exclusive Select Club Adults Only reception, Private concierge, Exclusive pool and Jacuzzi with luxury sun loungers and free WiFi access in the pool area, Exclusive à la carte restaurant for breakfast and lunch with delicious gourmet dishes, Exclusive adults-only beach area with hammocks, lounge chairs, Bali beds and waiter service; Access to Select Club Adults Ony ocean front Club House with showers, towel service, premium liquor bar and snacks, selection of books and reading area, living room with TV and video games, pool table, WiFi

Room facilities
Plasma television, In-room safe (laptop size), Hairdryer, Vanity mirror, Minibar including snacks (refreshed daily), Hot & cold water dispenser, 24-hour room service, Luxury linens and pillows, Bathrobes and slippers, Iron and Ironing board, Bottle of sparkling wine and fruit plate upon arrival

Occupancy: 1 - 3 adults (maximum occupancy of 3)

Deluxe Select Club - Adults Only 18+

Bed size(s): 1 king-size bed and 1 sofa bed
Rooms: Balcony; Jungle view; Bathroom with shower; In-room hydro-massage tub; Rooms located in the secluded Select Club (Adults only 18+) section of the resort
Air conditioning: Yes
Internet: WiFi

Select Club privileges include:
Private check-in at exclusive Select Club Adults Only reception, Private concierge, Exclusive pool and Jacuzzi with luxury sun loungers and free WiFi access in the pool area, Exclusive à la carte restaurant for breakfast and lunch with delicious gourmet dishes, Exclusive adults-only beach area with hammocks, lounge chairs, Bali beds and waiter service; Access to Select Club Adults Ony ocean front Club House with showers, towel service, premium liquor bar and snacks, selection of books and reading area, living room with TV and video games, pool table, WiFi

Room facilities
Plasma television, In-room safe (laptop size), Hairdryer, Vanity mirror, Minibar including snacks (refreshed daily), Hot & cold water dispenser, 24-hour room service, Luxury linens and pillows, Bathrobes and slippers, Iron and Ironing board, Bottle of sparkling wine and fruit plate upon arrival

Occupancy: 1 - 3 adults (maximum occupancy of 3)

Eco Family Suite

Completely renovated rooms inside the family section.

Bed size(s): 1 king-size bed, Separate area with bunk bed for 3 children
Rooms: Jungle view; Balcony with kids' plunge pool; Family bathroom with 2 showers, 2 sinks and 2 WC's
Air conditioning: Yes
Internet: WiFi

Room facilities
LED television, In-room safe (laptop size), Hairdryer, Vanity mirror, Minibar (refreshed daily), Water dispenser, Bathrobes and slippers, 24-hour room service, Iron and Ironing board

Occupancy: 1-4 adults; 4 adutls and 1 child; 3 adults and 2 children; 2 adults and 3 children (maximum occupancy of 5)

Eco Family Penthouse

Completely renovated rooms inside the family section.

Bed size(s): Master bedroom with 1 king-size bed; Separate room with bunk bed for 3 children
Rooms: Balcony or terrace; Jungle view; Each bedroom with its own bathroom each with sink, shower and WC
Air conditioning: Yes
Internet: WiFi

Room facilities
LED television, In-room safe (laptop size), Hairdryer, Vanity mirror, Minibar (refreshed daily), Water dispenser, Bathrobes and slippers, 24-hour room service, Iron and Ironing board;  Bluetooth music network in Master Bedroom

Occupancy: 1-4 adults; 4 adutls and 1 child; 3 adults and 2 children; 2 adults and 3 children (maximum occupancy of 5)

Eco Family Superior Room

Completely renovated rooms inside the family section.

Bed size(s): 1 king-size bed and bunk bed for two children
Rooms: Balcony or terrace; Jungle view; Bathroom with shower
Air conditioning: Yes
Internet: WiFi

Room facilities
LED television, In-room safe (laptop size), Hairdryer, Vanity mirror, Minibar (refreshed daily), Water dispenser, Bathrobes and slippers, 24-hour room service, Iron and Ironing board

Occupancy: 1-4 adults; 3 adults and 1 child; 2 adults and 2 children (maximum occupancy of 4)

Eco Family Superior Suite Quebec Gateway

NEW Signature Eco Collection offer completely renovated rooms inside the family section.

Bed size(s): 1 king-size bed and bunk bed for two children
Rooms: Jungle view; Terrace, Bathroom with shower
Air conditioning: Yes

Room facilities
Telephone, Cable television, safe, hairdryer, Bathrobes and slippers for use, Purified water dispenser (cold and hot), Mini bar (refreshed daily), 24 hr room service, Iron and Ironing board, WiFi

Occupancy: 1-3 adults; 2 adults and 2 children; 3 adults and 1 child (maximum occupancy of 4)

Royal Elite One Bedroom Suite

Bed size(s): 1 king-size bed in Master Bedroom and 1 sofa bed in separate living area
Rooms: Terrace; Pool or Ocean view; Bathroom with shower
Air conditioning: Yes

Room facilities
Telephone, 42 inch flat screen satellite television, safe, hairdryer, Purified water dispenser (cold and hot), Mini bar (refreshed daily), Iron and Ironing board, WiFi, Luxury linens and pillows, Internal water recycling system, Solar water heating system, LED lighting system, Plush bathrobes, Select bracelet, 24-hour room service, iPod docking station

Occupancy: 1 - 3 adults; 2 adults and 2 children; 3 adults and 1 child (maximum occupancy of 4)

Royal Elite Penthouse

Bed size(s): 1 king-size bed in Master Bedroom and 1 sofa bed in separate living area
Rooms: Balcony or terrace; Pool or Ocean view; Bathroom with shower; In-room Jacuzzi
Air conditioning: Yes

Room facilities
Telephone, 42 inch flat screen satellite television, safe, hairdryer, Purified water dispenser (cold and hot), Mini bar (refreshed daily), Iron and Ironing board, WiFi, Luxury linens and pillows, Internal water recycling system, Solar water heating system, LED lighting system, Plush bathrobes and slippers, Select bracelet, 24-hour room service, iPod docking station

Occupancy: 1 - 3 adults; 2 adults and 2 children; 3 adults and 1 child (maximum occupancy of 4)

Royal Elite Superior

Bed size(s): 1 king-size bed or 2 double beds
Rooms: Balcony or terrace; Pool or Ocean view; Bathroom with shower
Air conditioning: Yes

Room facilities
Telephone, 42 inch flat screen satellite television, safe, hairdryer, Purified water dispenser (cold and hot), Mini bar (refreshed daily), Iron and Ironing board, WiFi, Luxury linens and pillows, Internal water recycling system, Solar water heating system, LED lighting system, Plush bathrobes, Select bracelet, 24-hour room service, iPod docking station

Occupancy: 1 - 3 adults; 2 adults and 2 children; 3 adults and 1 child (maximum occupancy of 4)

Super Saver Standard Room

A limited number of rooms available at reduced rates!

Bed size(s): 1 king-size bed or 2 queen-size beds
Rooms: Balcony or terrace with garden, jungle or pool view; Bathroom with shower; Rooms located in the Family section of the resort
Air conditioning: Yes

Room facilities
Cable television, Telephone, Minibar (refreshed daily), Water dispenser, Safety deposit box, Hairdryer, Celing fan, Iron and ironing board

Occupancy: 1- 3 adults; 2 adults and 2 children; 3 adults and 1 child (maximum occupancy of 4)

Standard Room

Bed size(s): 1 king-size bed or 2 queen-size beds
Rooms: Balcony or terrace with garden, jungle or pool view; Bathroom with shower; Rooms located in the Family section of the resort
Air conditioning: Yes

Room facilities
Cable television, Telephone, Minibar (refreshed daily), Water dispenser, Safety deposit box, Hairdryer, Celing fan, Iron and ironing board

Occupancy: 1- 3 adults; 2 adults and 2 children; 3 adults and 1 child (maximum occupancy of 4)

Superior Select Club - Adults Only 18+

Bed size(s): 1 king-size bed or 2 double beds
Rooms: Balcony; Jungle view; Bathroom with shower; Rooms located in the secluded Select Club (Adults only 18+) section of the resort
Air conditioning: Yes
Internet: WiFi

Select Club privileges include:
Private check-in at exclusive Select Club Adults Only reception, Private concierge, Exclusive pool and Jacuzzi with luxury sun loungers and free WiFi access in the pool area, Exclusive à la carte restaurant for breakfast and lunch with delicious gourmet dishes, Exclusive adults-only beach area with hammocks, lounge chairs, Bali beds and waiter service; Access to Select Club Adults Ony ocean front Club House with showers, towel service, premium liquor bar and snacks, selection of books and reading area, living room with TV and video games, pool table, WiFi

Room facilities
Plasma television, In-room safe (laptop size), Hairdryer, Vanity mirror, Minibar including snacks (refreshed daily), Hot & cold water dispenser, 24-hour room service, Luxury linens and pillows, Bathrobes and slippers, Iron and Ironing board, Bottle of sparkling wine and fruit plate upon arrival

Occupancy: 1 - 3 adults (maximum occupancy of 3)

Location

TBD, Playa Del Carmen / Playacar Riviera Maya, MX

Promotions

Thanksgiving Weekend Event

Gobble up limited-time deals! Save on packages to Mexico, the Caribbean or the U.S.

Book between: October 5 to 10, 2022
Travel between: November 1, 2022 to January 31, 2023
Applicable to: Vacation packages to Mexico, the Caribbean and Central America; Flight & Hotel packages to the United States

Hungry for more savings? Get deals for Canada and Europe.

Number of travellers: To add more travellers to your booking, select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.

Valid on new bookings of vacation packages to Mexico, the Caribbean and Central America, Flight & Hotel packages to the United States and Europe, tour packages to Canada and Europe and Flight & Cruise packages. Offer valid between October 5, 2022 at 12:01 a.m. ET until October 10, 2022 at 11:59 p.m. ET. Travel must take place within the following period: November 1, 2022 to January 31, 2023. A minimum 3-night stay is required. Not applicable to flights departing from one city and returning from another. Not applicable to one-way flights. Not available for group bookings.  

Subject to availability at time of booking. Terms and conditions are subject to change without prior notice. Prices on our website reflect applicable reductions and are valid if you purchase services in a same session. If you log off our website, prices may be different the next time you log on. Final prices will be displayed before confirming your payment. A supplement may apply for passengers travelling alone.

Health and safety protocols, government recommendations and regional travel restrictions vary by hotel, ship and destination, may impact availability and are subject to change without notice. Due to evolving health protocols, imagery and messaging may not accurately reflect onboard and destination experiences, offerings, features, or itineraries.

®Air Canada Vacations is a registered trademark of Air Canada, used under license Touram Limited Partnership.

Sandos Caracol Eco Resort

Book between: October 5 to 10, 2022
Travel between: November 1, 2022 to January 31, 2023
Applicable to: Vacation packages to Mexico, the Caribbean and Central America; Flight & Hotel packages to the United States

Hungry for more savings? Get deals for Canada and Europe.

Number of travellers: To add more travellers to your booking, select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.