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BlueBay Grand Esmeralda

 
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Location

  • Riviera Maya
  • Beach front
  • 45 kilometres from Cancun airport
  • 15-minute drive from Playa del Carmen

 

Address

Carretera Federal Chetumal-Puerto Juarez, KM300 Quintana Roo Mexico 77710

Hotel Description

Located beachfront in the beautiful Riviera Maya, BlueBay Grand Esmeralda combines elegant touches with a contemporary design and a wide range of services which are sure to please. 

Meal & beverage plans

All-inclusive plan

  • Breakfast, lunch, snacks and dinner daily
  • Unlimited local and select imported alcoholic and non-alcoholic beverages 
  • 24-hour room service (delivery charge applies)

Additional inclusions

  • 24-hour sports bar
  • Fully equipped gym
  • Mini-Club for children 2-12 years of age and divided into three age groups (2-4 years old, 5-8 years old, 9-12 years old)
  • WiFi resort wide
Check-in: 15:00
Check-out: 12:00
Number of Rooms: 980
Number Of Restaurants: 7
Number Of Bars: 6
Number Of Outdoor Pools: 3

Best For...

Play

Spa Vacation

Weddings & Honeymoons

Family vacation

More

Promotions

Exclusive Bonus Features

More

Important Notes

Beach erosion: Due to various weather conditions, the restored beach is experiencing erosion on a daily basis. As a result, the size of the beach varies from day to day.  In an effort to maintain the beach in some areas, sand bags have been placed along the ocean shore to assist in maintaining the beach.

Environmental Sanitation Fee: An Environmental Sanitation fee of $70 - $100 MXN (approximately $5 - $7 CAD) will be collected by all hotels in Cancun & Riviera Maya. This fee applies per ROOM per NIGHT and is payable by the guest directly to the hotel during their stay.  The fee is subject to change without prior notice and may vary depending on exchange rate.

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Garden View

Bed size(s): 1 king-size bed or 2 double beds
Room(s): Full bathroom, balcony or terrace
Air conditioning: Yes
Internet: WiFi 

Room facilities
Ceiling fan, Flat screen cable television, Radio/alarm clock, Telephone, Coffee maker, Hairdryer, Iron and ironing board, Mini-bar (restocked daily), In-room safe, 24-hour room service (delivery charge applies), Welcome pack including shampoo, conditioner, body lotion, shower cap, shoe polish and soap).

Occupancy: 1-3 adults; 2 adults and 2 children; 3 adults and 1 child (Maximum occupancy of 4)

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Garden View PLAY

Bed size(s): 1 king-size bed or 2 double beds
Room(s): Full bathroom, balcony or terrace
Air conditioning: Yes
Internet: WiFi 

Room facilities
Ceiling fan, Flat screen cable television, Radio/alarm clock, Telephone, Coffee maker, Hairdryer, Iron and ironing board, Mini-bar (restocked daily), In-room safe, 24-hour room service (delivery charge applies), Welcome pack including shampoo, conditioner, body lotion, shower cap, shoe polish and soap).

Occupancy: 2 adults and 2 children; 3 adults and 1 child (Maximum occupancy of 4, Minimum occupancy 1 adult and 1 child)

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Ocean View

Bed size(s): 1 king-size bed or 2 double beds
Room(s): Full bathroom, balcony or terrace
Air conditioning: Yes
Internet: WiFi 

Room facilities
Ceiling fan, Flat screen cable television, Radio/alarm clock, Telephone, Coffee maker, Hairdryer, Iron and ironing board, Mini-bar (restocked daily), In-room safe, 24-hour room service (delivery charge applies), Welcome pack including shampoo, conditioner, body lotion, shower cap, shoe polish and soap).

Occupancy: 1-3 adults; 2 adults and 2 children; 3 adults and 1 child (Maximum occupancy of 4)

 

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Emerald Jacuzzi Suite

Bed size(s): 1 king-size bed
Room(s):  Full bathroom, lounge and dining area, terrace with Jacuzzi
Air conditioning: Yes
Internet: WiFi  

Room facilities
Sofa bed, Extra bathroom, Ceiling fan, Flat screen cable television, Radio/alarm clock, Telephone, Coffee maker, Hairdryer, Iron and ironing board, Welcome pack including shampoo, conditioner, body lotion, shower cap, shoe polish and soap)

Emerald inclusions
Private and personalized concierge check-in, Free WiFi (2 devices per room, restrictions may apply), Personalized welcome letter from the GM, Electronic safety deposit box, VIP treatment during entire stay, Daily fresh beach towels in room, Daily stocked mini-bar, 24 hour complimentary room service, 1 lobster dinner per stay (previous reservation required, subject to availability), 1 complimentary access to the water circuit of the Spa (per person per stay, not combinable), 1 plate of fruit upon arrival, 25% discount on Spa treatments (not combinable, treatments only no products), Private bar including 1 bottle of brandy, 1 bottle of Tequila Reposado, 1 bottle of ginger, 2 bottles of rum, 1 bottle of whisky, Unlimited access to à la carte restaurants (subject to availability), Unlimited access to the Privilege beach area (VIP area of the beach).

IMPORTANT: a minimum stay of 6 nights is required to receive these extra amenities

Occupancy: 1 - 3 adults; 2 adults plus 2 children; 3 adults plus 1 child (Maximum occupancy: 4)

 

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Emerald Swim-Up Suite

Bed size(s): 1 king-size bed
Room(s): Full bathroom, lounge and dining area
Air conditioning: Yes
Internet: WiFi  

Room facilities
Sofa bed, Ceiling fan, Flat screen cable television, Radio/alarm clock, Telephone, Coffee maker, Hairdryer, Iron and ironing board, Welcome pack including shampoo, conditioner, body lotion, shower cap, shoe polish and soap).

Emerald inclusions
Private and personalized concierge check-in, Free WiFi (2 devices per room, restrictions may apply), Personalized welcome letter from the GM, Electronic safety deposit box, VIP treatment during entire stay, Daily fresh beach towels in room, Daily stocked mini-bar, 24 hour complimentary room service, 1 lobster dinner per stay (previous reservation required, subject to availability), 2 complimentary access to the water circuit of the Spa (per person per stay, not combinable), 1 plate of fruit upon arrival, 25% discount on Spa per person (not combinable, treatments only no products), Private bar including 1 bottle of brandy, 1 bottle of Tequila Reposado, 1 bottle of ginger, 2 bottles of rum, 1 bottle of whisky, Unlimited access to à la carte restaurants (subject to availability), Unlimited access to the Privilege beach area (VIP area of the beach).

IMPORTANT: a minimum stay of 6 nights is required to receive these extra amenities

Occupancy: 1 - 3 adults; 2 adults and 2 children; 3 adults and 1 child (Maximum occupancy of 4)

These rooms are located on the ground floor with direct access from the spacious terrace to the private pool.

 

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Food & Drink

7 dining option

  • 1 buffet
  • 6 á la carte (Asian, French, Italian, Mexican, seafood, steak house)

6 bars and lounges

  • Black & White Bar
  • 24-hour sports bar

*surcharge applies for lobster

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Activities

Pools

  • 4 pools including kids pool at the Kids Club

Non-motorized watersports

  • Water activities and Aqua Gym

Land activities

  • Recreational activities
  • Tennis
  • Table tennis
  • Giant Chess
  • Pool volleyball

Entertainment

  • Theatre
  • Nightly entertainment
  • Kids Club (ages 2-12)
  • Beach party
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Health & Relaxation

  • Fully equipped gym
  • BlueBay Spa ($)
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Services ($)

  • Car rental services
  • Nanny service (reservations required at least 24 hours in advance and subject to availability)
  • Wedding and Honeymoon packages
  • Laundry service
  • Sauna and steam baths
  • Shopping Plaza with boutiques, tobacconist and souvenir shops
  • Medical services
  • Nanny service (advanced booking required)
  • 24-hour room service
  • Water sports and scuba centre
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Play

Discover the ultimate family-friendly vacation with an exclusive flight experience and resorts that are perfect for kids!

  • Kids eat, play and stay FREE1
  • Pre-boarding for families
  • Dedicated pool areas or sections for kids2
  • Supervised kids clubs and more!2

This resort is part of the Play program, which offers the following family-friendly perks:

  • Kids Eat, Play, and Stay FREE1
  • Pre-boarding for families
  • Dedicated pool areas or sections for kids2
  • Supervised kids' clubs and more2

Terms & Conditions
Only valid on vacation package bookings at participating hotels and resorts. Not applicable to groups. Subject to availability. Program is subject to change without notice. 1Clients are responsible for paying the flight portion of children’s vacations, including air transportation charges, taxes, fees, and charges. Conditions may apply and vary by resort. Based on maximum hotel room occupancy. 2Only available at all-inclusive resorts in Mexico, the Caribbean and Central America.

 

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Spa Vacation

Focus on mind, body and soul at this resort with spa facilities, fitness centre and various daily physical activities.

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Weddings & Honeymoons

This resort offers discounted wedding and/or honeymoon packages and the services of a wedding coordinator.

To book travel for your wedding group, request a quote from us.

To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.

 

 

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Family vacation

Keep everyone happy at resorts offering dedicated kids' pools, supervised clubs, and more for the family. Discounts for kids may also be available.  Please note that any discounts will be reflected in your final price at checkout.

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Exclusive Bonus Features

Valid for travel between through October 31, 2023.

  • Late checkout until 3:00 pm (subject to availability)
  • 20% discount on Spa treatments
  • Free WiFi (one device per room)
  • Complimentary in-room safe
  • Welcome drink on arrival
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