Use our online tools to manage your booking, or view travel requirements.

Go to main content

Your session is about to expire. Do you want to continue?

Iberostar Tucan

 
0/0

Location

  • 60 km from Cancun/Mayan Riviera airport
  • Located directly on the beach
  • Playa del Carmen
  • 105 km from the new Tulum International Airport
  • 10.4 km from Xcaret Park
  • 4.3 km from Playa del Carmen
  • 1.2 km from Hard Rock Golf Course

Address

P.º Xaman - Ha, Playacar, 77710 Playa del Carmen, Q.R., Mexico

Hotel description

This all-inclusive, beachfront resort is surrounded by a natural ecosystem with abundant vegetation and diverse animal life. The Iberostar Tucán is perfect for family vacations where visitors can relax in harmony with nature as well as enjoy a variety of activities and dining services.

Meal and beverage plans

All Inclusive Plan

  • Breakfast, lunch and dinner daily
  • Unlimited domestic and select international alcoholic and non-alcoholic drinks
  • Minibar restocked daily
  • Please note 3 à la carte dinner reservations are included for 7-night stays, and 6  à la carte reservations are included for 14-night stay

Additional inclusions

  • Star Camp kids’ program: Monkey (ages 4–7) Dolphin (ages 8–12) Eagles (ages 13–17)
  • Dance lessons
  • Non‑motorized water sports including introductory scuba demonstration in pool
  • Nightly entertainment
  • WiFi throughout the property
  • Use of beach and pool chairs and towels
  • Stay at one, Play at More
Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Number of rooms: 350
Number of restaurants: 9
Number of bars: 6

Best For...

Family

Wedding & honeymoons

Perks for groups

LGBTQ2+ Resorts

Ecolabel Hotels

More

Promotions

Up to $500 in Resort Credit

More

Important Notes

Environmental Sanitation Fees are payable in local currency directly to the hotels.  As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

Staying at Iberostar beachfront resorts can be even more comfortable and fun for babies. This hotel provides items for daily use that will make traveling with the little ones easier, leaving space in the suitcase for memories and unforgettable moments!

Baby items include:

  • Microwave oven
  • Baby bath tubs
  • Baby bottle sterilizer
  • Changing mats - mats with terry cloth
  • Bottle washing set
  • Highchairs

*Baby items are always subject to availability and are requested at the time of booking or directly at the hotels with the Public Relations or Reception teams, at no additional cost. Availability varies according to destinations and hotels. Not available at Grands.

Please be advised that smoking is not permitted in the guest rooms and balconies.  There are designated outdoor smoking areas.

Guests now have the option to use the advance online check-tool on webcheckin.iberostar.com and follow 2 easy steps anytime time before arrival.

Guests staying at the Iberostar Tucan resort have access to services and facilities at Iberostar Quetzal

More
Back to top

Premium Room

Meal plan: All Inclusive Plan
Room view: Garden view or jungle view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children
Room amenities:
Terrace, AC and ceiling fan, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar.
Bathroom amenities:
Private bathroom, shower only, Hairdryer.
Back to top

Premium Near Pool

Meal plan: All Inclusive Plan
Room view: Garden view or jungle view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children
Room amenities:
Balcony, AC and ceiling fan, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom, shower only, Hairdryer.
Back to top

Junior Suite

Meal plan: All Inclusive Plan
Room view: Garden view or jungle view
Air conditioning: Yes
Bedding: 1 king-size bed
Other areas: Sitting area.
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children
Room amenities:
Balcony, AC and ceiling fan, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom, shower only, Hairdryer.
Back to top

Junior Suite Ocean Front

Meal plan: All Inclusive Plan
Room view: Oceanfront
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds
Other areas: Sitting area.
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children
Room amenities:
Balcony, AC and ceiling fan, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom, shower only, Hairdryer.
Back to top

Junior Suite Ocean Front Beach Access

Meal plan: All Inclusive Plan
Room view: Beachfront
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children
Room amenities:
Terrace, AC and ceiling fan, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom, shower only, Hairdryer.
Back to top

Two Bedroom Family

Meal plan: All Inclusive Plan
Room view: Garden view or jungle view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds
Other areas: Sitting area.
Maximum occupancy: 6
Occupancy detail: 4-6 adults, 3 adults and 3 children, 2 adults and 4 children
Room amenities:
Balcony, AC and ceiling fan, TV, Telephone, Alarm clock, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom, shower only, Hairdryer.
Back to top

Premium Tropical View

Meal plan: All Inclusive Plan
Room view: Garden view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 3 adults and 1 child, 2 adults and 2 children
Room amenities:
Terrace, AC and ceiling fan, TV, Telephone, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom, shower only, Hairdryer.
Back to top

Restaurants & Bars

Restaurants

9 restaurants
  • La Hacienda Smoke House - À la carte - Texan-style Steakhouse - Reservation required
  • Bonsai - À la carte - Japanese - Reservation required
  • Cozumel - Buffet - International
  • Mare Nostrum - À la carte - Mediterranean - Reservation required
  • Uxmal - À la carte - Mexican - Reservation required
  • La Góndola - À la carte - Italian - Reservation required
  • Tulum - Buffet - International
  • Uxmal Beach Grill - Snack bar - Grill
  • Ice Cream Parlor - Ice cream station - Ice cream

Bars

6 bars
  • Lobby Bar
  • Pool Bar
  • Beach Bar
  • Sport Bar
  • Theater Bar

Activities

Pools

4 pools
  • Outdoor pool
  • Outdoor kid pool

Motorized and non-motorized water sports

  • Kayak
  • Catamaran
  • Windsurfing
  • Snorkeling
Additional information: 1 hour per day each and subject to availability

Land activities

  • Tennis
  • Playground
  • Beach volleyball
  • Dance lessons

Entertainment

  • Theater
  • Live music
  • Live shows
  • Kid's Club

Golf

Hard Rock Golf Course nearby (18-holes) ($)

Health and Relaxation

  • Fitness centre
  • Spa ($)
  • Yoga
Additional information: Age restrictions may apply for services

Other facilities & services

  • Babysitting service
  • Beauty salon
  • Dive centre
  • Meeting facilities
  • Medical services
Back to top

Environmental Sanitation Fees

Environmental Sanitation Fees are payable in local currency directly to the hotels.  As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

Back to top

Baby Items

Staying at Iberostar beachfront resorts can be even more comfortable and fun for babies. This hotel provides items for daily use that will make traveling with the little ones easier, leaving space in the suitcase for memories and unforgettable moments!

Baby items include:

  • Microwave oven
  • Baby bath tubs
  • Baby bottle sterilizer
  • Changing mats - mats with terry cloth
  • Bottle washing set
  • Highchairs

*Baby items are always subject to availability and are requested at the time of booking or directly at the hotels with the Public Relations or Reception teams, at no additional cost. Availability varies according to destinations and hotels. Not available at Grands.

Back to top

Smoking Policy

Please be advised that smoking is not permitted in the guest rooms and balconies.  There are designated outdoor smoking areas.

Back to top

Advance Check-in

Guests now have the option to use the advance online check-tool on webcheckin.iberostar.com and follow 2 easy steps anytime time before arrival.

Back to top

Stay at one, Play at More!

Guests staying at the Iberostar Tucan resort have access to services and facilities at Iberostar Quetzal

Back to top

Family

Keep everyone happy at resorts offering dedicated kids' pools, supervised clubs, and more for the family. Discounts for kids may also be available. Please note that any discounts will be reflected in your final price at checkout.

Back to top

Wedding & honeymoons

This resort offers wedding and/or honeymoon packages and the services of a wedding coordinator.  

 To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.  

Back to top

Perks for groups

Book a group package of a certain size and some guests pay only the taxes*. *Discount is not available if booking hotel only. Discount is applicable on the base fare and does not apply to surcharges, charges and taxes. Subject to availability at time of booking. Cannot be combined with any other offer, discount, or promotion, unless otherwise specified. Restrictions can include but are not limited to: type and size of group, booking and travel periods, minimum number of nights, age restrictions, and availability. Subject to availability at time of booking. Terms and conditions are subject to change without prior notice. Contact our groups department for details.

Back to top

LGBTQ2+ Resorts

All members and allies of the community are welcomed at this LGBTQ-friendly resort.

Back to top

Ecolabel Hotels

This hotel has declared its commitment to one or more ecolabels endorsed by the Global Sustainable Tourism Council. 

Back to top

Up to $500 in Resort Credit

Receive up to USD $500 in resort credits, in the form of coupons, depending on length of stay:

  • USD $300 for stays of 3-5 nights
  • USD $500 for minimum of 6 nights.

Resort Credit Distribution

  • AVIS Rent A Car- For stays 3+ nights $25.00, For stays 6+ nights $50.00
  • Champagne & Wine - $25.00
  • Dressels Divers Water Sports-  For stays 3+ nights $25.00, For stays 6+ nights $50.00
  • Laundry Services- For stays 3+ nights $30.00, For stays 6+ nights $75.00
  • Romantic Dining- $30.00 
  • Photo store- For stays 3+ nights $20.00, For stays 6+ nights $40.00
  • SPA-  $25.00 per 2 adults
  • Premium Shows- For stays 6+ nights $25.00
  • Jewelry Shop (MORPHO)- 3+ nights $25.00 per 2 adults, For stays 6+ nights $45.00 per 2 adults
  • Hotel Shop (MORPHO)-$20.00
  • Star Prestige Package- For stays 3+ nights $25.00, For stays 6+ nights $65.00
  • Artisanal Tequila Clase Azul Anejo- $25.00
Terms and Conditions:
  • Applicable for new bookings made as of September 26, 2023 for travel untill December 31, 2024
  • Resort Credit may not be redeemed for cash and there is no cash reimbursement if unused
  • Credit is not transferable and must be used during the length of stay
  • Offer is based on double occupancy.
  • Valid for new bookings
  • All packages must be sold at full market value
  • Blackout dates, additional restrictions or exclusions may apply
  • Offer based on availability
  • Offer is not available for groups bookings
  • Subject to change without notice
  • Credit is not combinable with other promotions
Back to top

PLAN YOUR TRIP

  • Vacation Packages
  • Flight & Hotel
  • Tours
  • Hotels
  • Activities
  • Cruises
  • Cars
Toronto, Ontario, Canada (YYZ)
21 Apr
Choose your departure date
28 Apr
Choose your return date
 Guest ( room)
+ Add a room
Apply
Hotel Check-in
21 Apr
Check-in date
Hotel Check-out
28 Apr
Check-out date
Stand by!

We're looking for the best hotels for you.