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Krystal Ixtapa



  • 18 km from Ixtapa/Zihuatanejo airport
  • Located directly on the beach
  • El Palmar Bay
  • 9.2 km from downtown Zihuatanejo


Boulevard Paseo Ixtapa Lote 4 y 4, A, 40880 Ixtapa Zihuatanejo, Gro., Mexico

Hotel description

The Krystal Ixtapa Hotel will win you over as one of the most exclusive beach hotels in Ixtapa - Zihuatanejo and with the most comprehensive services totally aimed at ensuring a comfortable and relaxing stay on the Pacific coast. Perfect for golfing breaks, to escape the stress and routine or for a different family holiday, this resort in Ixtapa offers a pool, spa with well-being treatments, nearby golf courses, fine dining, gym... everything! Traditional and full of the most authentic spirit of Mexico!

Meal and beverage plans

All Inclusive Plan

  • Breakfast. lunch, snacks and dinner daily
  • Domestic and selected international alcoholic and non-alcoholic beverages
  • Room room service (delivery fee of $5 USD per service)

Additional inclusions

  • WiFi in select areas
Check-in: 4:00 p.m.
Check-out: 12:00 p.m.
Number of rooms: 255
Number of restaurants: 7
Number of bars: 2

Best For...

Exclusive perks



Wedding & honeymoons

LGBTQ2+ Resorts


Important Notes

Krystal Ixtapa does not accept FIT or student groups

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Standard Room

Meal plan: All Inclusive Plan
Room view: Garden view or pool view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds
Maximum occupancy: 4
Occupancy detail: 1-4 adults,  2 adults and 2 children, 3 adults and 1 child
Room amenities:
Balcony or terrace, Air conditioning, TV, Telephone, In-room safe, Iron.
Bathroom amenities:
Private bathroom, shower only, Hairdryer.
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Standard Ocean View

Meal plan: All Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds
Maximum occupancy: 4
Occupancy detail: 1-4 adults, 2 adults and 2 child, 3 adults and 1 child
Room amenities:
Balcony, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar ($).
Bathroom amenities:
Private bathroom, shower only, Hairdryer.
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Restaurants & Bars


7 restaurants
  • Aquamarina - Buffet
  • Las Velas - À la carte - Local
  • Bogart's - À la carte - Moroccan - One dinner included with a minimum 3 night stay
  • Paseo por Mexico - À la carte - Mexican fusion
  • Cinque Terre - À la carte - Italian
  • El Palmar - Snack bar
  • Oasis - Snack bar - Grill


2 bars
  • Sport Bar



2 pools including a kids' pool
  • Outdoor pool
  • Outdoor kid pool

Motorized and non-motorized water sports

  • Pool activities

Land activities

  • Billiards
  • Beach volleyball
  • Supervised kids activities


  • Beach parties
  • Disco (drinks not included) - Open seasonally
  • Nightly entertainment (seasonal)

Health and Relaxation

  • Fitness centre
  • Spa ($)
  • Spa treatments ($)

Other facilities & services

  • Meeting facilities
  • Laundry service
  • Medical services
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Exclusive perks

This resort comes with exclusive perks. Perks vary by resort and are subject to availability. Certain conditions may apply.

This resort includes the following perks:

  • Guaranteed preferred room location 
  • Beach towels in room 
  • 15% discount off couples massage at the hotel spa
  • Unlimited à la carte dining (reservations required)*
  • Welcome snack upon arrival during lunch time

Valid for travel completed by October 31, 2024. Added values vary by resort. Not applicable to groups. *Subject to availability. Conditions may apply.

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Keep everyone happy at resorts offering dedicated kids' pools, supervised clubs, and more for the family. Discounts for kids may also be available. Please note that any discounts will be reflected in your final price at checkout.

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This resort is part of the Play program, which offers the following family-friendly perks: 
- Kids Eat, Play, and Stay FREE1 
- Pre-boarding for families 
- Dedicated pool areas or sections for kids2 
- Supervised kids' clubs and more 
Terms and Conditions 

Play program: Only valid on vacation package bookings at participating hotels and resorts. Not applicable to groups. Subject to availability. Program is subject to change without notice. 1Clients are responsible for paying the flight portion of children’s vacations, including air transportation charges, taxes, fees, and charges. 2Conditions may apply and vary by resort. Based on maximum hotel room occupancy. Only available at all-inclusive resorts in Mexico, the Caribbean and Central America. 

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Wedding & honeymoons

This resort offers wedding and/or honeymoon packages and the services of a wedding coordinator.  

 To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.  

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LGBTQ2+ Resorts

All members and allies of the community are welcomed at this LGBTQ-friendly resort.

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