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Hilton Playa del Carmen

 
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Location

  • 55.5 km from Cancun/Mayan Riviera airport
  • Located directly on the beach
  • Playa del Carmen, Riviera Maya
  • 105 km from the new Tulum International Airport
  • 4.4 km from Maroma Beach 
  • 2.9 km from Playa del Carmen Main Beach 
  • 1.8 km from Pier Navega
  • 400 m from Quinta Avenida and Quinta Avenida Shopping Mall

Address

Av. Constituyentes 2, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico

Hotel description

The newly renovated Hilton Playa del Carmen resort is an all-inclusive, adults-only escape from the ordinary. It offers privacy and romance amid casual elegance, comfort and convenience. Located in the famed Riviera Maya region, and just steps away from the vibrant Fifth Avenue, the AAA Four-Diamond all new, all-suite resort features private balconies or terraces with hot tubs, and sweeping ocean views, palm-lined, white-sand beaches and exhilarating activities for young and old. Guests delight in a variety of delectable dining venues—including the brand-new Kalamata and La Mejorada. New Suites. New Restaurants. New bars. New lobby. It’s all new, and it’s all at Hilton Playa del Carmen.

Meal and beverage plans

All Inclusive Plan

  • Unique dining options including à la carte restaurants, gourmet buffets 
  • Signature cocktails and soft drinks served at multiple bars and lounges
  • In-suite minibars stocked daily with soft drinks, beer, and water
  • 24-Hour in-room dining

Additional inclusions

  • Daily activities including morning yoga, pool games, dance classes, and more
  • Nightly entertainment such as live music and professional Cirque du Soleil–style shows
  • WiFi throughout the property
  • Butlers to provide friendly service and hospitality in One-Bedroom and Presidential Suites
  • Hilton Honors Concierge
  • Tequila connoisseurs, wine sommeliers, and professional mixologists to guide tastings
  • Pool and beach waiter service
Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Number of rooms: 524
Number of restaurants: 8
Number of bars: 7

Best For...

Earn more with Aeroplan

Adults-only

Wedding & honeymoons

Spa

Luxury

More

Important Notes

This resort accommodates guests ages 18 years and older.

Smoking by federal law is permitted in open areas such as the beach and the pool areas. 3 out of 4 buildings are completely non-smoking suites. The smoking area is the Uxmal tower with 137 Suites out of a total of 507. Most restaurants are non-smoking. Only the beachfront Pelicanos restaurant has an outdoor designated smoking area. Smoking is not permitted at the Lobby Bar and is permitted at the Tequileria & Cigar Club.

A minimum stay of 5 nights is required for arrivals between December 24-30.

Environmental Sanitation Fees are payable in local currency directly to the hotels.  As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

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Junior Suite 1 King

Meal plan: All Inclusive Plan
Room view: Courtyard or city view
Air conditioning: Yes
Bedding: 1 king-size bed
Other areas: Living area.
Maximum occupancy: 2
Occupancy detail: 1 - 2 adults
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Balcony or terrace, AC and ceiling fan, TV, Telephone, Alarm clock radio, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom with tub and separate shower, Hairdryer, Bathrobe available for your use.
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Junior Suite 2 Queen beds

Meal plan: All Inclusive Plan
Room view: Courtyard or city view
Air conditioning: Yes
Bedding: 2 queen-size beds
Other areas: Living area.
Maximum occupancy: 4
Occupancy detail: 1 - 4 adults
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Balcony or terrace, AC and ceiling fan, TV, Telephone, Alarm clock radio, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom with tub and separate shower, Hairdryer, Bathrobe available for your use.
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Junior Suite Ocean View 1 King

Meal plan: All Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 1 king-size bed
Other areas: Living area.
Maximum occupancy: 2
Occupancy detail: 1 - 2 adults
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Balcony or terrace, AC and ceiling fan, TV, Telephone, Alarm clock radio, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom with tub and separate shower, Hairdryer, Bathrobe available for your use.
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Junior Suite Ocean View 2 Queen Beds

Meal plan: All Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 2 queen-size beds
Other areas: Living area.
Maximum occupancy: 4
Occupancy detail: 1 - 4 adults
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Balcony or terrace, AC and ceiling fan, TV, Telephone, Alarm clock radio, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom with tub and separate shower, Hairdryer, Bathrobe available for your use.
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Junior Suite Swim Up 2 Queen Beds

Meal plan: All Inclusive Plan
Room view: Partial ocean view
Air conditioning: Yes
Bedding: 2 queen-size beds
Other areas: Living area.
Maximum occupancy: 4
Occupancy detail: 1 - 4 adults
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Terrace with direct pool access, AC and ceiling fan, TV, Telephone, Alarm clock radio, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom with tub and separate shower, Hairdryer, Bathrobe available for your use.
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Junior Suite Swim-up 1 King Bed

Meal plan: All Inclusive Plan
Room view: Partial ocean view
Air conditioning: Yes
Bedding: 1 king-size bed
Other areas: Living area.
Maximum occupancy: 2
Occupancy detail: 1 - 2 adults
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Terrace with direct pool access, AC and ceiling fan, TV, Telephone, Alarm clock radio, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom with tub and separate shower, Hairdryer, Bathrobe available for your use.
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One Bedroom Suite 1 King Bed

Meal plan: All Inclusive Plan
Air conditioning: Yes
Bedding: 1 king-size bed
Other areas: Living area, Dining area.
Maximum occupancy: 2
Occupancy detail: 1 - 2 adults
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Balcony, AC and ceiling fan, TV, Telephone, Alarm clock radio, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom with tub and separate shower, Hairdryer, Bathrobe available for your use.
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Junior Suite Oceanfront 1 King Bed

Meal plan: All Inclusive Plan
Room view: Ocean view or beach view
Air conditioning: Yes
Bedding: 1 king-size bed
Other areas: Living area.
Maximum occupancy: 2
Occupancy detail: 1 - 2 adults
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Balcony, AC and ceiling fan, TV, Telephone, Alarm clock radio, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom with tub and separate shower, Hairdryer, Bathrobe available for your use.
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Junior Suite Oceanfront Walk-Out 1 King Bed

Meal plan: All Inclusive Plan
Room view: Ocean view or beach view
Air conditioning: Yes
Bedding: 1 king-size bed
Other areas: Living area.
Maximum occupancy: 2
Occupancy detail: 1 - 2 adults
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Terrace, AC and ceiling fan, TV, Telephone, Alarm clock radio, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom with tub and separate shower, Hairdryer, Bathrobe available for your use.
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Junior Suite Swim-up Oceanfront 1 King Bed

Meal plan: All Inclusive Plan
Room view: Oceanfront
Air conditioning: Yes
Bedding: 1 king-size bed
Other areas: Living area.
Maximum occupancy: 2
Occupancy detail: 1 - 2 adults
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Terrace with direct pool access, AC and ceiling fan, TV, Telephone, Alarm clock radio, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom with tub and separate shower, Hairdryer, Bathrobe available for your use.
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One Bedroom Suite Oceanfront 1 King Bed

Meal plan: All Inclusive Plan
Room view: Oceanfront
Air conditioning: Yes
Bedding: 1 king-size bed
Other areas: Living area, Dining area.
Maximum occupancy: 2
Occupancy detail: 1 - 2 adults
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Balcony, AC and ceiling fan, TV, Telephone, Alarm clock radio, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom with tub and separate shower, Hairdryer, Bathrobe available for your use.
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Presidential Suite 1 King Bed

Meal plan: All Inclusive Plan
Air conditioning: Yes
Bedding: 1 king-size bed
Other areas: Living area, Dining area.
Maximum occupancy: 2
Occupancy detail: 1 - 2 adults
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Terrace, AC and ceiling fan, TV, Telephone, Alarm clock radio, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom with tub and separate shower, Hairdryer, Bathrobe available for your use.
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Junior Suite Garden View 1 King Bed

Meal plan: All Inclusive Plan
Room view: Garden view
Air conditioning: Yes
Bedding: 1 king-size bed
Other areas: Living area.
Maximum occupancy: 2
Occupancy detail: 1 - 2 adults
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Balcony or terrace, AC and ceiling fan, TV, Telephone, Alarm clock radio, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom with tub and separate shower, Hairdryer, Bathrobe available for your use.
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Junior Suite Garden View 2 Queen Beds

Meal plan: All Inclusive Plan
Room view: Garden view
Air conditioning: Yes
Bedding: 2 queen-size beds
Other areas: Living area.
Maximum occupancy: 4
Occupancy detail: 1 - 4 adults
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Balcony or terrace, AC and ceiling fan, TV, Telephone, Alarm clock radio, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom with tub and separate shower, Hairdryer, Bathrobe available for your use.
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Junior Suite Pool View 1 King Bed

Meal plan: All Inclusive Plan
Room view: Pool view
Air conditioning: Yes
Bedding: 1 king-size bed
Other areas: Living area.
Maximum occupancy: 2
Occupancy detail: 1 - 2 adults
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Balcony or terrace, AC and ceiling fan, TV, Telephone, Alarm clock radio, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom with tub and separate shower, Hairdryer, Bathrobe available for your use.
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Junior Suite Pool View 2 Queen Beds

Meal plan: All Inclusive Plan
Room view: Pool view
Air conditioning: Yes
Bedding: 2 queen-size beds
Other areas: Living area.
Maximum occupancy: 4
Occupancy detail: 1 - 4 adults
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Balcony or terrace, AC and ceiling fan, TV, Telephone, Alarm clock radio, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom with tub and separate shower, Hairdryer, Bathrobe available for your use.
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Restaurants & Bars

Restaurants

8 restaurants
  • Asiana - À la carte - Asian
  • Rincon Mexicano - À la carte - Mexican
  • Kalamata - À la carte - Grill
  • Maria Petrona - À la carte - Mexican
  • Chef's Plate - À la carte - ($)
  • Spice - À la carte - Mexican/American
  • Pelicanos - À la carte - Caribbean
  • Barefoot - Snack bar - Health bar

Bars

7 bars
  • Pool Bar
  • Beach Bar
  • Swim-up Bar

Activities

Pools

2 pools, 1 whirlpool
  • Whirlpool
  • Outdoor pool

Motorized and non-motorized water sports

  • Aquafitness

Land activities

  • Billiards
  • Tennis
  • Wine tasting
  • Dance lessons
  • Volleyball

Entertainment

  • Live music

Health and Relaxation

  • Spinning class
  • Spa ($)
  • Pilates class
  • Yoga
  • Zumba
  • Spa treatments ($)

Other facilities & services

  • Wedding packages and services ($)
  • Babysitting service
  • Gift shop
  • Beauty salon
  • Car rental service
  • Meeting facilities
  • Business centre
  • Tours and excursions
  • Water sports centre operated independently
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This resort accommodates guests ages 18 years and older.

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Smoking policy

Smoking by federal law is permitted in open areas such as the beach and the pool areas. 3 out of 4 buildings are completely non-smoking suites. The smoking area is the Uxmal tower with 137 Suites out of a total of 507. Most restaurants are non-smoking. Only the beachfront Pelicanos restaurant has an outdoor designated smoking area. Smoking is not permitted at the Lobby Bar and is permitted at the Tequileria & Cigar Club.

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Minimum stay policy

A minimum stay of 5 nights is required for arrivals between December 24-30.

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Environmental Sanitation Fees

Environmental Sanitation Fees are payable in local currency directly to the hotels.  As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

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Earn more with Aeroplan

With our new way to earn, in addition to accumulating points on the flight portion of your trip, you’ll earn extra Aeroplan® points on packages to this resort/hotel.

  • A minimum 7-night stay is required on the Caribbean, Mexico, Hawaii, Florida, London, Lisbon and Rome; a minimum 4-night stay is required on Las Vegas, San Francisco and Portland.
  • Members ages 2 to 12 will receive extra points equivalent to 50% of the points granted to members ages 13 and up.
  • Valid for travel completed by September 30, 2024 
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Adults-only

This resort accommodates guests aged 18+ or 21+ only.

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Wedding & honeymoons

This resort offers wedding and/or honeymoon packages and the services of a wedding coordinator.  

 To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.  

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Spa

Focus on mind, body and soul at this resort with spa facilities, fitness centre and various daily physical activities.

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Luxury

Treat yourself to luxurious features like gourmet dining, 24-hour room service, spacious rooms, free WiFi, and more.

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