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Grand Oasis Palm

 
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Location

  • 23 km from Cancun/Mayan Riviera airport
  • Located directly on the beach
  • Cancun’s hotel zone, on Isla Mujeres Bay
  • 4.5 km from downtown Cancun

Address

Boulevard Kukulcan Km 4.5, Zona Hotelera 77500 Cancún, Q.R., Mexico

Hotel description

The best entertainment for the whole family is at this charming Oasis, featuring an excellent location by the sea of Cancun. Here, children and adults have fun at Pirata’s Bay adventure zone, The Arcade videogame hall, or the Yucatan Jurassic River prehistoric river. Another attraction is the magical KiddO Zone, specially designed for the joy of the little ones, always cared for by expert personnel. Moreover, while the children have fun, the adults get to taste delicious dishes, beverages, and snacks in our restaurants and bars.

Meal and beverage plans

All Inclusive Plan

  • Breakfast, lunch, snacks and dinner daily
  • All alcoholic and non-alcoholic beverages (select premium brands available with surcharge)
  • Unlimited buffet and à la carte dinners (reservations required at select restaurants and subject to availability)

Additional inclusions

  • Daily activities program
  • House shows and entertainment
  • Supervised kids club for ages 3-12 years
  • WiFi (One code per adult)
  • Concierge
Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Number of rooms: 514
Number of restaurants: 10
Number of bars: 9

Best For...

Family

Play

Wedding & honeymoons

Spa

LGBTQ2+ Resorts

Kids stay free

More

Important Notes

Student/Youth Travelers are defined as any person under 24 years of age, traveling without a legal parent/guardian, and is applicable at ALL Oasis properties on a year-round basis. Any guest meeting this definition is required to pay a $33.00 USD non-refundable student/youth insurance fee collected at time of check-in (cash only). Policy is mandatory, per person and not refundable.

The legal age for check-in in Mexico is 18 years of age. All students under the age of 18 years old (but no less than 17 years of age) traveling without parent(s) will be required to present parental acknowledgment that the student is allowed to travel internationally and will accept full responsibility for their actions while on property. For every nineteen students under the age of 18, one adult chaperone (minimum 24 years of age) is required to stay on property.

Student/Youth groups are not accepted at this resort.

A Resort Fee of $101 MXN* (approximately $6 USD) per room per night will be collected by the hotel at time of check-in.  This fee is in addition to the Environmental Sanitation Fee that is collected by all hotels in Cancun & Riviera Maya.

*Resort fee is subject to change without notice

Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

In order to better align with our competitors, Air Canada Vacations has decided to change the star rating of Grand Oasis Palm to 4 stars effective for travel from May 01/24 onward.   All services and facilities remain as advertised.

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Standard Limited View

Meal plan: All Inclusive Plan
Room view: Run of the house view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds
Maximum occupancy: 5
Occupancy detail: 1-3 adults, 3 adults and 2 children, 2 adults and 3 children, 1 adult and 2 children* (*Restrictions apply)
Room amenities:
Air conditioning, TV, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom with shower or tub, Hairdryer.
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Superior

Meal plan: All Inclusive Plan
Room view: Ocean view or lagoon view
Air conditioning: Yes
Bedding: 1 king-size bed or 2 double beds
Maximum occupancy: 5
Occupancy detail: 1-3 adults, 3 adults and 2 children, 2 adults and 3 children, 1 adult and 2 children* (*Restrictions apply)
Room amenities:
Air conditioning, TV, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom with shower or tub, Hairdryer.
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Family Suite

Meal plan: All Inclusive Plan
Room view: Ocean view or lagoon view
Air conditioning: Yes
Bedding: 1 king-size bed and 2 double beds
Maximum occupancy: 5
Occupancy detail: 1-4 adults, 4 adults and 1 child, 3 adults and 2 children, 2 adults and 3 children* (*Restrictions apply)
Room amenities:
Balcony, Air conditioning, TV, In-room safe, Iron, Mini-bar, Coffee maker.
Bathroom amenities:
Private bathroom with shower or tub, Hairdryer.
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Restaurants & Bars

Restaurants

10 dining options
  • Bites Food Hall - Buffet and snack bar - International and Italian
  • Maki Taco - À la carte - Japanese-Mexican fusion
  • La Hacienda Food Hall - Buffet - Mexican and Children's buffet
  • Cocoa - À la carte - Seafood Grill
  • Isla Mujeres - Snack bar - Sushi & snacks
  • Las Palmas - Buffet - International
  • Los Agaves - À la carte - Mexican Gourmet cuisine
  • The White Box - À la carte - Mediterranean - Adults-only (at an additional cost $)
  • Miramar Restaurant - À la carte - International - Additional cost ($)
  • Careyes - À la carte - Gourmet Mexican-Fusion - Additional cost ($)

Bars

9 bars
  • Lobby Bar
  • Restaurant bar
  • Pool Bar
  • Coffee bar
  • Beach Bar
  • Sport Bar
  • Swim-up Bar
  • 2 adults-only bars

Activities

Pools

4 pools
  • Waterpark
  • Outdoor pool
  • Lazy river
  • Free-form pool

Motorized and non-motorized water sports

  • Aquafitness
  • Kayak
  • Pirate Ship Family Tour - Reservations required, subject to availability
  • Miramar Beach Club ($) Adults only
  • Sens Beach Club ($)

Land activities

  • Board games
  • Beach soccer
  • Dance lessons
  • Arcade

Entertainment

  • Live music
  • Live shows
  • Kid's Club
  • Arcade
  • Night ocean cruise party and show onboard a Spanish galleon (2 tours per week - subject to availability.. Reservations required). Adults-Only

Health and Relaxation

  • Fitness centre
  • Spa ($)
  • Pilates class
  • Yoga
  • Zumba

Other facilities & services

  • Babysitting service
  • Photo market
  • Boutique
  • Meeting facilities
  • Business centre
  • Tour desk
  • Laundry service
  • Parking
  • Currency exchange service
  • On-site ATM
  • Medical services
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Student/Youth Policy

Student/Youth Travelers are defined as any person under 24 years of age, traveling without a legal parent/guardian, and is applicable at ALL Oasis properties on a year-round basis. Any guest meeting this definition is required to pay a $33.00 USD non-refundable student/youth insurance fee collected at time of check-in (cash only). Policy is mandatory, per person and not refundable.

The legal age for check-in in Mexico is 18 years of age. All students under the age of 18 years old (but no less than 17 years of age) traveling without parent(s) will be required to present parental acknowledgment that the student is allowed to travel internationally and will accept full responsibility for their actions while on property. For every nineteen students under the age of 18, one adult chaperone (minimum 24 years of age) is required to stay on property.

Student/Youth groups are not accepted at this resort.

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Resort Fee

A Resort Fee of $101 MXN* (approximately $6 USD) per room per night will be collected by the hotel at time of check-in.  This fee is in addition to the Environmental Sanitation Fee that is collected by all hotels in Cancun & Riviera Maya.

*Resort fee is subject to change without notice

Back to top

Environmental Sanitation Fees

Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

Back to top

Star Rating

In order to better align with our competitors, Air Canada Vacations has decided to change the star rating of Grand Oasis Palm to 4 stars effective for travel from May 01/24 onward.   All services and facilities remain as advertised.

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Family

Keep everyone happy at resorts offering dedicated kids' pools, supervised clubs, and more for the family. Discounts for kids may also be available. Please note that any discounts will be reflected in your final price at checkout.

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Play

This resort is part of the Play program, which offers the following family-friendly perks: 
 
- Kids Eat, Play, and Stay FREE1 
- Pre-boarding for families 
- Dedicated pool areas or sections for kids2 
- Supervised kids' clubs and more 
 
Terms and Conditions 

Play program: Only valid on vacation package bookings at participating hotels and resorts. Not applicable to groups. Subject to availability. Program is subject to change without notice. 1Clients are responsible for paying the flight portion of children’s vacations, including air transportation charges, taxes, fees, and charges. 2Conditions may apply and vary by resort. Based on maximum hotel room occupancy. Only available at all-inclusive resorts in Mexico, the Caribbean and Central America. 

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Wedding & honeymoons

This resort offers wedding and/or honeymoon packages and the services of a wedding coordinator.  

 To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.  

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Spa

Focus on mind, body and soul at this resort with spa facilities, fitness centre and various daily physical activities.

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LGBTQ2+ Resorts

All members and allies of the community are welcomed at this LGBTQ-friendly resort.

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Kids stay free

Children stay free at this resort.

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