Why book this hotel?
Meal & beverage plans
- Breakfast, lunch, snacks and dinner daily
- Unlimited local & imported alcoholic and non alcoholic drinks (certain premium beverages available with additional charge)
- Unlimited buffet and à la carte dinners (reservations required at select restaurants and subject to availability)
Family Fun Zone
- Pirata’s Bay: Beach and pool park with zip-line, camping zone, open-air movie theater, splash zone pool area with slides and water trampoline, wading pool, and games aboard a docked pirate ship
- The Arcade: Interactive video games such as racing, sports and dancing
- Yucatan Jurassic River: Winding pool with games in a pre-historic dinosaur theme
- Pirate Ship Adventure: 2-hour ocean cruise for the entire family, exclusive for Grand Oasis Palm guests, 2 tours per week, reservation required (made at resort), subject to availability
Additional Resort Services
Other services available at the resort include: 24-hour front desk, multilingual staff, currency exchange, elevator, concierge, security, parking lot, porter/bellhop
Oasis Exchange Privileges
Enjoy complimentary access to Grand Oasis Cancun during the day on an all-inclusive basis, with access to all resort restaurants, bars and facilities within the same category level as booked. Unique experiences at each resort give you an extraordinary variety of choices for dining, recreation and entertainment.
Valid for travel through 12/19/2021. Guests must visit the resort’s concierge desk to make arrangements one day prior to visiting Grand Oasis Cancun. Program visiting hours are 9:00AM – 6:00PM. Transportation between resorts is not included but can be arranged. Fees may apply for some live entertainment. Not available February 21 through March 31. Other blackout dates and certain restrictions may apply. Program subject to change.
Exclusive Sian Ka'an Section (Adults only 21+)
Guests booking Sian Ka'an Room categories will receive the following exclusive inclusions:
- Access to Careyes and the Sian Ka'an Beach Club
- Sian Ka'an Lounge for private check-in with drinks and snacks
- Early check-in and late checkout (subject to availability)
- 24-hour room service (no delivery fee)
- Sian Ka'an minibars also include snacks
- Sian Ka'an Junior and Master Suites includes a Jacuzzi or plunge pool inside or on the terrace
- At the Sian Ka’an Beach Club; butler service including drinks, snacks, and beach towels
STUDENT / YOUTH POLICY (APPLICABLE YEAR-ROUND)
Legal age for check-in in Mexico is 18 years of age. All students under the age of 18 years old (but no less than 17 years of age) traveling without parent(s), will be required to present parental acknowledgement that the student is allowed to travel internationally and will accept full responsibility for their actions while on property. For every nineteen (19) students under the age of eighteen (18), one (1) adult chaperone (minimum 24 years of age) is required staying on property.
Student/Youth Travelers are defined as any person under 24 years of age, traveling without legal parent/guardian, and is applicable at ALL Oasis properties on a year-round basis.
Security Deposit: Any guests meeting the above-definition of “Student/Youth Travelers” are subject to the following security deposit: a $30.00 USD non-refundable student/youth insurance will be collected from each guest at the time of Hotel check-in. Acceptable form of payment: CASH only. Policy is mandatory, per person and not refundable.
As a general rule, Oasis Hotels & Resorts will only accept Student/Youth GROUPS at Grand Oasis Cancun (not applicable to family travel.
Discover the ultimate family-friendly vacation at Play resorts with perks perfect for kids!
Play program highlights include:
- Kids Eat, Play and Stay FREE1at all-inclusive resorts
- Pre-boarding for families
- Supervised kids' clubs and more!2
- Dedicated pool areas of sections for kids2
Number of travellers: To add more travellers to your booking, select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.
Play program: Only valid on vacation package bookings at participating hotels and resorts. Not applicable to groups. Subject to availability. Program is subject to change without notice. 1Clients are responsible for paying the flight portion of children’s vacations, including air transportation charges, taxes, fees, and charges. Conditions may apply and vary by resort. Based on maximum hotel room occupancy. Refer to the «Best for» section of each hotel on aircanadavacations.com for full details. 2Only available at all-inclusive resorts in Mexico, the Caribbean and Central America.
Take your family on an unforgettable vacation with trips geared to the whole gang!
Keep everyone happy at the best all-inclusive family resorts offering dedicated kids' pools and supervised clubs. You can bring the whole family thanks to discounts for kids and the perks of our Play program. Book all-inclusive family vacation packages!
Number of travellers: To add more travellers to your booking in Mexico, the Caribbean, or South & Central America, simply select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.
Blvd. Kukulcan Km. 4.5 Sección C Lote 1., Hotel Zone Riviera Maya, 77500, MX