Grand Oasis Palm

Location

Beachfront in Cancun’s hotel zone, on Isla Mujeres Bay with calm and shallow water
23 km from Cancun International Airport
4.5 km from downtown Cancun

Address

Boulevard Kukulcan Km 4.5, Zona Hotelera 77500 Cancún, Q.R., Mexico

Hotel Description

The best entertainment for the whole family is at this charming Oasis, featuring an excellent location by the sea of Cancun. Here, children and adults have fun at Pirata’s Bay adventure zone, The Arcade videogame hall, or the Yucatan Jurassic River prehistoric river. Another attraction is the magical KiddO Zone, specially designed for the joy of the little ones, always cared for by expert personnel. Moreover, while the children have fun, the adults get to taste delicious dishes, beverages, and snacks in our restaurants and bars.

Meal & Beverage Plans

All-Inclusive Plan:

All meals: breakfast, lunch, dinner, snacks
All alcoholic and non-alcoholic beverages (select premium brands available with surcharge)
Unlimited buffet and à la carte dinners (reservations required at select restaurants and subject to availability)

Additional Inclusions

House shows and entertainment
Daily activities program
Supervised kids club for ages 3-12 years old
Concierge
WiFi (One code per person)

*Additional codes for WiFi can be purchased at the hotel directly

Student/Youth Policy

Student/Youth Travelers are defined as any person under 24 years of age, traveling without a legal parent/guardian, and is applicable at ALL Oasis properties on a year-round basis. Any guest meeting this definition is required to pay a $30.00 USD non-refundable student/youth insurance fee collected at time of check-in (cash only). Policy is mandatory, per person and not refundable.

The legal age for check-in in Mexico is 18 years of age. All students under the age of 18 years old (but no less than 17 years of age) traveling without parent(s) will be required to present parental acknowledgment that the student is allowed to travel internationally and will accept full responsibility for their actions while on property. For every nineteen students under the age of 18, one adult chaperone (minimum 24 years of age) is required to stay on property.

Student/Youth groups are not accepted at this resort.

Check-in: 15:00

Check-out: 12:00

Number of Rooms: 400

Number Of Floors: 8

Number Of Restaurants: 8

Number Of Bars: 8

Number Of Outdoor Pools: 4

Best For...

Family Vacation

Wedding & honeymoons

Spa Vacation

Play

Important Notes

Environmental Sanitation Fee: An Environmental Sanitation fee of $70 - $100 MXN (approximately $5 - $7 CAD) will be collected by all hotels in Cancun & Riviera Maya. This fee applies per ROOM per NIGHT and is payable by the guest directly to the hotel during their stay. The fee is subject to change without prior notice and may vary depending on exchange rate.

Standard Limited View

Bed size(s): 1 king-size bed or 2 double beds (assigned at check-in based on availability)
Rooms: Run-of-the-house view, Bathroom
Air-conditioning: Yes
Internet: WiFi (one code per guest)

Room Facilities:
Flat screen TV, In-room safe, Mini-bar (bottled water, soft drinks & beer), Coffee maker, Bath amenities and towels, Hairdryer, Iron and ironing board, Roll-away beds and cribs on request (subject to availability)

Occupancy: 1-3 adults, 3 adults and 2 children, 2 adults and 3 children, 1 adult and 2 children* (Maximum occupancy of 5)

*Restrictions apply

Superior

Bed size(s): 1 king-size bed or 2 double beds (assigned at check-in based on availability)
Rooms: Ocean or lagoon view, Bathroom
Air-conditioning: Yes
Internet: WiFi (one code per guest)

Occupancy: 1-3 adults, 3 adults and 2 children, 2 adults and 3 children, 1 adult and 2 children* (Maximum occupancy of 5)

*Restrictions apply

Family Junior Suite

Suite consists of two connecting rooms

Bed size(s): One Standard room with 1 king bed and one Standard room with 2 double beds
Rooms: Ocean or lagoon view, Bathroom
Air-conditioning: Yes
Internet: WiFi (one code per guest)

Occupancy: 1-4 adults, 4 adults and 1 child, 3 adults and 2 children, 2 adults and 3 children* (Maximum occupancy of 5)

*Restrictions apply

Food & Drink

8 Restaurants:

Maki Taco - Japanese-Mexican Fusion
Las Palmas Food Hall: El Buffet - International buffet, Akeru - Sushi, Dos Lunas - Pizza, pasta and ice cream
La Hacidena Food Hall: El Buffet - International buffet, Los Agaves - Traditional Mexican cuisine, Sweet Palm - Children's buffet
Cocoa: Grill & Seafood
Isla Mujeres: Sushi by the pool and beach

Haute Cuisine Restaurants ($)

Le Petit Chef- An immersive gastronomic experience in which a tiny 3D chef performs culinary demonstrations on your table while you wait to be surprised by delicious dishes
Alma- Fusion
Careyes: Mexican & French fusion (adults only)

8 Bars:

Lobby Sports Bar
Isla Mujeres Beach Bar
Cocoa Bar
Los Agaves Bar
La Cantina (adults only)
Wet Bar (swim-up)
Sakura Glass Bar (adults only)
Coffee & Me

Note: Some restaurants require reservations. Restaurant hours and reservations available in the Oasis Hotels & Resorts App; schedules subject to change without prior notice.. Some surcharges apply for specialty items such as lobster, premium champagne and other similar items. Guests will be advised of any surcharge items during their stay

Activities

4 Pools:

Infinity pool
Freeform pool with dedicated kids' splash zone
Kids Club pool with waterslides
Yucatan Jurassic River (lazy river)

2 Beach Clubs ($):

Sian Ka’an Beach Club: Bali beds, wraps & snacks, domestic open bar, premium beverages, personalized attention (adults only)
Sens Beach Club: Bali beds, wraps & snacks, domestic open bar, premium beverages, personalized attention

Non-Motorized Watersports:

Kayaks
Pirata's Bay Beach & Pool Park - Splash zone pool area with slides and water trampoline, wading pool, zip line, Camping, Open-air movie theatre, and games aboard a docked pirate ship

Land Sports:

The Arcade - Interactive video games such as racing, sports, and dancing
Supervised Kids Club - For children ages 3-12 years
Beach Soccer
Daily activities

Entertainment:

House shows and entertainment
Kinky on Board - Night ocean cruise party and show onboard a Spanish galleon (certain nights of the week. Schedules subject to change. Reservations required). Adults-Only

Health & Relaxation

Gym
Yoga
Zumba
Aquarobics
Dance lessons
Sensoria Chill Out & Spa - adults only ($)

Other Services ($)

24-hour reception
Currency exchange
Multilingual staff
Security
Parking lot
Concierge
Bellhop
ATM
Laundry
Babysitter
Doctor on call
Boutique shop: Handicrafts, souvenirs, snacks
O Photo: photography and video services
Conference halls and business center
Tours & Excursion

Family Vacation

Keep everyone happy at resorts offering dedicated kids' pools, supervised clubs, and more for the family. Discounts for kids may also be available. Please note that any discounts for kids will be reflected in your final price at checkout.

Wedding & honeymoons

This resort offers discounted wedding and/or honeymoon packages and the services of a wedding coordinator.

To book travel for your wedding group, request a quote from us.

To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly

Complimentary Honeymoon/Anniversary Program

All guests celebrating their honeymoon or wedding anniversary receive the following complimentary amenities:

Priority check-in with concierge
Tropical welcome cocktails
Upgrade to best available accommodation within reserved category at time of check-in
Bottle of domestic sparkling wine and fruit plate in room upon arrival
Special reservations for a romantic dinner with bottle of house wine

Available with a minimum five-night stay. Marriage certificate must be presented at check-in. Honeymoon must be within six months of marriage. Wedding anniversary must be within five days of stay. Advance notification to the hotel is required and should be done at time of booking. Without previous notification, the hotel will not be able to deliver referenced inclusions. Valid for travel through 12/23/2024.

Spa Vacation

Focus on mind, body and soul at this resort with spa facilities, fitness centre and various daily physical activities.

Play

This resort is part of the Play program, which offers the following family-friendly perks:

Kids Eat, Play, and Stay FREE¹
Pre-boarding for families
Dedicated pool areas or sections for kids²
Supervised kids' clubs and more²

Terms & Conditions
Only valid on vacation package bookings at participating hotels and resorts. Not applicable to groups. Subject to availability. Program is subject to change without notice. ¹Clients are responsible for paying the flight portion of children’s vacations, including air transportation charges, taxes, fees, and charges. Conditions may apply and vary by resort. Based on maximum hotel room occupancy. ²Only available at all-inclusive resorts in Mexico, the Caribbean and Central America.