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Grand Velas Riviera Maya
About this hotel
Gourmet fare at breakfast, lunch and dinner. Large and inviting lagoon-like pools. Direct access to 1,600 feet of pristine white-sand beach. And plush Jacuzzi suites with up to two bedrooms - some of which even come with their own pool. That's what it's like to stay at Grand Velas Riviera Maya, the only family-friendly all-inclusive resort in the Mexican Caribbean to receive the prestigious Five Diamond rating.
Why book this hotel?
Meal & beverage plans
All Inclusive
- Breakfast, lunch, and dinner with à la carte or buffet menu
- Domestic and international beverages at all restaurants and bars
- A culinary tour through specialty restaurants led by world-class chefs
- 24-hour suite service
Additional inclusions
- Wi-Fi in common areas
- Baby Concierge, Pool & Beach Concierge and Spa Concierge services
- Kids' Club (ages 4-12yrs)
- Teens' Club (ages 13-17yrs)
- Seasonal activities program for all ages
- Pool surrounded by greenery in the Zen Grand ambiance
- Three-level infinity pool with ocean view in the Ambassador ambiance
- Oceanfront infinity pool for adults only in the Grand Class ambiance
- High-performance fitness centers with personal trainers
- Non-motorized water sports and ecotour
Exclusive Perks
Stay in style! Choose from world-class hotels or resorts that come with exclusive perks.
Your resort could include one or many of the following*:
- Early check-in/late check-out
- Preferred room location
- Guaranteed or extra à la carte dinners
- Special amenities in room upon arrival
- Discounts or credits on select services
- Welcome drink on arrival
- Or more!
*Perks vary by resort and are subject to availability. Certain conditions may apply.
Number of travellers: To add more travellers to your booking, select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.
Valid for travel completed by October 31, 2022. Exclusive perks vary by resort. Not applicable to groups.
Subject to availability at time of booking. Terms and conditions are subject to change without prior notice. Prices on our website reflect applicable reductions and are valid if you purchase services in a same session. If you log off our website, prices may be different the next time you log on. Final prices will be displayed before confirming your payment. A supplement may apply for passengers travelling alone.
Health and safety protocols, government recommendations and regional travel restrictions vary by hotel, ship and destination, may impact availability and are subject to change without notice. Due to evolving health protocols, imagery and messaging may not accurately reflect onboard and destination experiences, offerings, features, or itineraries.
®Air Canada Vacations is a registered trademark of Air Canada, used under license by Touram Limited Partnership.
Luxe Collection
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Number of travellers: To add more travellers to your booking, select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.
Ambassador Two Bedroom Family Suite Ocean View
Bed size(s): 1 King bed and 2 Queen beds
Rooms(): Two terraces with ocean view, Two sitting areas, One set of connecting suites (One king bedded suite connecting to a Two Queen-bedded Suite), Full bathroom with interior Jacuzzi, Vanity mirror
Air-conditioning: Yes
Internet: Free WiFi
Room facilities:
HD flat-screen TV with digital cable, Direct line telephone, Laptop-sized safe, Premium mini-bar (stocked daily with refreshments and snacks), Nespresso coffee maker, Selection of Tea Forte, Luxury bath products, Hairdryer, Bathrobes and sandals, Goose down pillows and comforters, Pillow Menu, 24-hour Suite Service, Nightly turn down service
Occupancy: 2-6 adults; 6 adults and 2 children, 5 adults and 3 children, 4 adults and 4 children, 3 adults and 5 children, 2 adults and 6 children (Maximum occupancy of 8)
Ambassador Two Bedroom Family Suite Added Perks:
- One stuffed animal of our official mascot Pancho, the monkey (based on availability)
- Special turndown service
- One welcome bag with beach toys
- Bathrobes for children
- Teepee in the suite
- Baby concierge (providing families with all the basic comforts of home such as bottle sterilizers, high chairs, strollers and bouncers as well as new items you can take home).
For special requests before your arrival, please contact the Pre-Arrival Concierge at: conciergerm@velasresorts.com
Ambassador Suite Ocean View
Bed size(s): 1 king-size bed or 2 queen-size beds
Room(s): Private terrace with ocean views, Full bathroom with Jacuzzi tub and vanity mirror, Sitting area with sofa. Rooms with great location near Kids' & Teens' Club
Air-conditioning: Yes
Internet: WiFi
Room facilities:
HD flat-screen TV with digital cable, Direct line telephone, Laptop-sized safe, Premium mini-bar (stocked daily with refreshments and snacks), Nespresso coffee maker, Selection of Tea Forte, Luxury bath products, Hairdryer, Bathrobes and sandals, Goose down pillows and comforters, Pillow Menu, 24-hour Suite Service, Nightly turn down service
Occupancy: 1-3 adults; 3 adults and 1 child, 2 adults and 2 children (Maximum occupancy of 4)
Ambassador Pool Suite Ocean Front
Bed size(s): 1 king-size bed or 2 queen-size beds
Room(s): Ocean front terrace with plunge pool, Full bathroom with Jacuzzi tub and vanity mirror, Sitting area with sofa
Air-conditioning: Yes
Internet: WiFi
Room facilities:
HD flat-screen TV with digital cable, Direct line telephone, Laptop-sized safe, Premium mini-bar (stocked daily with refreshments and snacks), Nespresso coffee maker, Selection of Tea Forte, Luxury bath products, Hairdryer, Bathrobes and sandals, Goose down pillows and comforters, Pillow Menu, 24-hour Suite Service, Nightly turn down service
Occupancy: 1-3 adults; 3 adults and 1 child, 2 adults and 2 children (Maximum occupancy of 4)
Grand Class Suite Ocean Front
Bed size(s): 1 king-size bed or 2 queen-size beds
Rooms(): Ocean view terrace with plunge pool, Full bathroom with spa tub and rain shower, Vanity mirror
Air-conditioning: Yes
Internet: WiFi
Room facilities:
HD flat-screen TV with digital cable, Direct line telephone, Laptop-sized safe, Premium mini-bar (stocked daily with refreshments and snacks), Nespresso coffee maker, Selection of Tea Forte, Luxury bath products, Hairdryer, Bathrobes and sandals, Goose down pillows and comforters, Pillow Menu, 24-hour Suite Service, Nightly turn down service
Occupancy: 1-3 adults; 3 adults and 1 child, 2 adults and 2 children (Maximum occupancy of 4)
Zen Grand 2 Bedroom Family Suite
Bed size(s): First bedroom with 1 King bed, Second bedroom with 2 Queen beds
Room(s): Two private terraces, Two bathrooms with Jacuzzis, Separate rain showers and dressing areas, Vanity mirror, Open sleeping and living area
Air-conditioning: Yes
Internet: WiFi
Room facilities:
HD flat-screen TV with digital cable, Direct line telephone, Laptop-sized safe, Premium mini-bar (stocked daily with refreshments and snacks), Nespresso coffee maker, Selection of Tea Forte, Luxury bath products, Hairdryer, Bathrobes and sandals, Goose down pillows and comforters, Pillow Menu, 24-hour Suite Service, Nightly turn down service
Occupancy: 2-6 adults; 6 adults and 2 children, 5 adults and 3 children, 4 adults and 4 children, 3 adults and 5 children, 2 adults and 6 children (Maximum occupancy of 8)
Zen Grand 2 Bedroom Family Suite Added Perks:
- One stuffed animal of our official mascot Pancho, the monkey (based on availability)
- Special turndown service
- One welcome bag with beach toys
- Baby concierge (providing families with all the basic comforts of home such as bottle sterilizers, high chairs, strollers and bouncers as well as new items you can take home)
For special requests before your arrival, please contact the Pre-Arrival Concierge at: conciergerm@velasresorts.com
Zen Grand Suite Nature View
Bed size(s): 1 King bed or 2 Queen beds
Room(s): Private terrace with jungle views, Full bathroom with Jacuzzi tub and vanity mirror, Sitting area
Air-conditioning: Yes
Internet: WiFi
Room facilities:
HD flat-screen TV with digital cable, Direct line telephone, Laptop-sized safe, Premium mini-bar (stocked daily with refreshments and snacks), Nespresso coffee maker, Selection of Tea Forte, Luxury bath products, Hairdryer, Bathrobes and sandals, Goose down pillows and comforters, Pillow Menu, 24-hour Suite Service, Nightly turn down service
Occupancy: 1-3 adults; 3 adults and 1 child, 2 adults and 2 children (Maximum occupancy of 4)
Zen Grand Pool Suite Nature View
Bed size(s): 1 King bed or 2 Queen beds
Room(s): Terrace overlooking jungle with private plunge pool, Full bathroom with Jacuzzi tub and vanity mirror, Sitting area
Air-conditioning: Yes
Internet: WiFi
Room facilities:
HD flat-screen TV with digital cable, Direct line telephone, Laptop-sized safe, Premium mini-bar (stocked daily with refreshments and snacks), Nespresso coffee maker, Selection of Tea Forte, Luxury bath products, Hairdryer, Bathrobes and sandals, Goose down pillows and comforters, Pillow Menu, 24-hour Suite Service, Nightly turn down service
Occupancy: 1-3 adults; 3 adults and 1 child, 2 adults and 2 children (Maximum occupancy of 4)
Location
Promotions
Buy 1 Get 1 at up to 50% OFF
Book between: September 6 and October 4, 2022
Travel between: January 2, 2023 and April 30, 2023
Applicable to: Select vacation packages to Mexico, the Caribbean, and Central America, and select Flight & Hotel packages to Hawaii
*Discount is applicable on the base fare of the package, before surcharges, taxes and fees.
Note on price reduction: The reduction for the second passenger has been distributed per person (based on two adults sharing accommodation) and is already reflected in the price shown, before taxes, surcharges, charges and fees. The up to 50% reduction for second passenger has been distributed as up to 25% off per person. Discount only applies to the regular price of the package, represented by the "was" pricing indicated.
| Example: | 1st passenger | 2nd passenger |
| Was: | $1,000 | $1,000 |
| Now: | $1,000 | $500 |
| Price shown: | $750 | $750 |
Number of travellers: To add more travellers to your booking, select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.
Valid on new bookings of select vacation packages to Mexico, the Caribbean, and Central America, and select Flight & Hotel packages to Hawaii. Offer valid between September 6, 2022 at 12:01 a.m. ET until October 4, 2022 at 11:59 p.m. ET. Offer: Buy one vacation package and get the 2nd up to 50% off. Reductions are based on package prices in double occupancy. Prices reflect applicable reductions: up to 50% reduction for second passenger has been distributed as up to 25% off per person. Discount is applicable on the base fare and does not apply to surcharges, charges, taxes, fees, and gratuities. Travel must take place within the following period: January 2, 2023 and April 30, 2023. A minimum 7-night stay is required. Not applicable to flights departing from one city and returning from another. Not applicable to one-way flights. Not available for group bookings. Cannot be combined with any other offer, discount, or promotion, unless otherwise specified.
Subject to availability at time of booking. Terms and conditions are subject to change without prior notice. Prices on our website reflect applicable reductions and are valid if you purchase services in a same session. If you log off our website, prices may be different the next time you log on. Final prices will be displayed before confirming your payment. A supplement may apply for passengers travelling alone.
Health and safety protocols, government recommendations and regional travel restrictions vary by hotel, ship and destination, may impact availability and are subject to change without notice. Due to evolving health protocols, imagery and messaging may not accurately reflect onboard and destination experiences, offerings, features, or itineraries.
®Air Canada Vacations is a registered trademark of Air Canada, used under license Touram Limited Partnership.
Thanksgiving Weekend Event
Book between: September 6 and October 4, 2022
Travel between: January 2, 2023 and April 30, 2023
Applicable to: Select vacation packages to Mexico, the Caribbean, and Central America, and select Flight & Hotel packages to Hawaii
*Discount is applicable on the base fare of the package, before surcharges, taxes and fees.
Note on price reduction: The reduction for the second passenger has been distributed per person (based on two adults sharing accommodation) and is already reflected in the price shown, before taxes, surcharges, charges and fees. The up to 50% reduction for second passenger has been distributed as up to 25% off per person. Discount only applies to the regular price of the package, represented by the "was" pricing indicated.
| Example: | 1st passenger | 2nd passenger |
| Was: | $1,000 | $1,000 |
| Now: | $1,000 | $500 |
| Price shown: | $750 | $750 |
Number of travellers: To add more travellers to your booking, select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.
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