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Grand Velas Riviera Maya
About this hotel
Gourmet fare at breakfast, lunch and dinner. Large and inviting lagoon-like pools. Direct access to 1,600 feet of pristine white-sand beach. And plush Jacuzzi suites with up to two bedrooms - some of which even come with their own pool. That's what it's like to stay at Grand Velas Riviera Maya, the only family-friendly all-inclusive resort in the Mexican Caribbean to receive the prestigious Five Diamond rating.
Why book this hotel?
Meal & beverage plans
All Inclusive
- Breakfast, lunch and dinner a la carte or buffet at Bistro (ages 16 & older), Azul and Chaka Restaurants
- Dinner à la carte at Frida, Lucca, Piaf (ages 12 & older), Sen Lin Restaurant & Bar and Cocina De Autor (ages 12 & older)
- Premium domestic and international beverages throughout resort
- In-room mini-bar refreshed daily
- 24-hour in-suite dining
Additional inclusions
- 24-hour personal concierge
- Pool & beach concierge
- Beach and poolside waiter service
- Wi-Fi (some conditions apply)
- Baby Concierge services including bottle sterilizers, high chairs, cribs, strollers, bottles, baby bath tubs and more!
- Parking lot & valet parking
- Hotel taxes & gratuities
Spotlight Collection
Elevate your vacation with exclusive added values. Plus, earn 4,000 Aeroplan® bonus points per couple!
Resorts of our Spotlight Collection could include the following added values:
- À la carte dinners
- Superior in-room amenities
- Resort credit
- Discounts on spa treatments
Number of travellers: To add more travellers to your booking, select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.
Valid for travel between November 1, 2020 and October 31, 2021. Added values vary by resort. Not applicable to groups. Subject to availability. Restrictions may apply. Refer to each hotel page on aircanadavacations.com for details. Only applicable when booking participating resorts in Mexico, the Caribbean and Central & South America. Bonus Aeroplan® points shown based on two Aeroplan Members sharing accommodation. Travellers must register to claim bonus Aeroplan points before the departure date of the qualifying trip. Aeroplan® is a registered trademark of Aeroplan Inc., used under licence.
Ambassador Two Bedroom Family Suite Ocean View
Bed size(s): 1 king-size bed and 2 queen-size beds
Rooms: Two terraces with ocean view, Two sitting areas, One set of connecting suites (One king bedded suite connecting to a Two Queen-bedded Suite), Full bathroom with interior jacuzzi
Air-conditioning: Yes
Internet: Free WiFi
Room facilities
Two 42" flat panel digital cable television, DVD/CD/MP3 players, Private line/wireless touch-screen phones, Two laptop size safe's, Two fully stocked mini-bar, Two Nespresso coffee makers, Two hairdryers, Two iron/ironing boards, Umbrellas, Vanity mirror, scale, Bathrobes and slippers, L'Occitane bath amenities, Daily turn down service
Occupancy: 2-6 adults; 6 adults and 2 children; 5 adults and 3 children; 4 adults and 4 children, 3 adults and 5 children, 2 adults and 6 children Maximum occupancy of 8)
Exclusive Suite Amenities:
One official mascot stuffed animal - Pancho the monkey, Special turn down service for kids, Welcome beach gift for children, Bathrobes for children, Teepee in the suite, Dream art photography offer (Free photo session and $100 USD credit* (restrictions apply), Baby concierge (providing families with all the basic comforts of home such as bottle sterilizers, high chairs, strollers and bouncers as well as new items you can take home). For special requests before your arrival, please contact the Pre-Arrival Concierge at: conciergerm@velasresorts.com
Ambassador Suite Ocean View
Bed size(s): 1 king-size bed or 2 queen-size beds
Rooms: Private terrace with ocean views, Full bathroom with Jacuzzi tub, Sitting area with sofa. Rooms with great location near Kids' & Teens' Club
Air-conditioning: Yes
Internet: WiFi
Room facilities
42" flat screen cable television, DVD/CD players, iPod dock, Private line/wireless touch-screen telephone, In-room laptop-size safe, Daily-stocked minibar, Coffee maker, Hairdryer, Iron & ironing board, Umbrella, Daily turn down service, Walk-in closet, White Goose Down Comforters, Pillow menu, Vanity mirror & scale, L'Occitane bath amenities, Bathrobes & slippers
Occupancy: 1 - 3 adults; 3 adults plus 1 child plus 1 infant; 2 adults plus 2 children plus 1 infant. Maximum occupancy of 4 people plus 1 infant.
Extra beds and cribs, if required, will be subject to availability at the hotel.Ambassador Pool Suite Ocean Front
Bed size(s): 1 king-size bed or 2 queen-size beds
Rooms: Ocean front terrace with plunge pool. Full bathroom with Jacuzzi tub, Sitting area with sofa.
Air-conditioning: Yes
Internet: WiFi
Room facilities
42" flat screen cable television, DVD/CD players, iPod dock, Private line/wireless touch-screen telephone, In-room laptop-size safe, Daily-stocked minibar, Nespresso coffee maker, Hairdryer, Iron & ironing board, Umbrella, Daily turn down service, Walk-in closet, White Goose Down Comforters, Pillow menu, Vanity mirror & scale, L'Occitane bath amenities, Bathrobes & slippers
Occupancy: 1 - 3 adults; 3 adults plus 1 child plus 1 infant; 2 adults plus 2 children plus 1 infant. Maximum occupancy of 4 people plus 1 infant.
Extra beds and cribs, if required, will be subject to availability at the hotel.Grand Class Suite Ocean Front
Bed size(s): 1 king-size bed or 2 queen-size beds
Rooms: Ocean view terrace with plunge pool, Full bathroom with spa tub and rain shower
Air-conditioning: Yes
Internet: Free WiFi
Room facilities
42" flat panel digital cable television, DVD/CD players, iPod dock, Private line/wireless touch-screen telephone, Lounge area with sofa, Daily-stocked minibar, Nespresso coffee maker, Hairdryer, Iron & ironing board, Umbrella, Daily turn down service, Walk-in closet, White Goose Down Comforters, Pillow menu, Vanity mirror & scale, L'Occitane bath amenities, Bathrobes & slippers
Occupancy: 1 - 3 adults; 3 adults plus 1 child plus 1 infant; 2 adults plus 2 children plus 1 infant. Maximum occupancy of 4 people plus 1 infant.
Zen Grand 2 Bedroom Family Suite Nature View
Bed size(s): 1 bedroom with 1 king-size bed; Second bedroom with 2 queen-size beds
Rooms: Two private terraces, Two bathrooms with Jacuzzis, separate rain showers and dressing areas; Open sleeping and living area
Air-conditioning: Yes
Internet: WiFi
Room facilities
42" flat screen cable television, DVD/CD players, iPod dock, Private line/wireless touch-screen telephone, In-room laptop-size safe, Daily-stocked premium minibar, Nespresso coffee maker, Selection of teas, Welcome bottles of artisinal tequila, read and white wine, Hairdryer, Iron & ironing board, Umbrella, Daily turn down service, Walk-in closet, White Goose Down Comforters, Pillow menu, Vanity mirror & scale, L'Occitane bath amenities, Bathrobes & slippers
Occupancy: 2-6 adults; 6 adults plus 2 children; 5 adults plus 3 children; 4 adults plus 4 children; 3 adults plus 5 children; 2 adults plus 6 children. Maximum occupancy of 8 and up to 2 infants (0-3 yrs)
Zen Grand Suite Nature View
Bed size(s): 1 king-size bed or 2 queen-size beds
Rooms: Private terrace with jungle views, Full bathroom with Jacuzzi tub, Sitting area
Air-conditioning: Yes
Internet: WiFi
Room facilities
42" flat screen cable television, DVD/CD players, iPod dock, Private line/wireless touch-screen telephone, In-room laptop-size safe, Daily-stocked minibar, Nespresso coffee maker, Hairdryer, Iron & ironing board, Umbrella, Daily turn down service, Walk-in closet, White Goose Down Comforters, Pillow menu, Vanity mirror & scale, L'Occitane bath amenities, Bathrobes & slippers
Occupancy: 1 - 3 adults; 3 adults plus 1 child plus 1 infant; 2 adults plus 2 children plus 1 infant. Maximum occupancy of 4 people plus 1 infant.
Extra beds and cribs, if required, will be subject to availability at the hotel.
Zen Grand Pool Suite Nature View
Bed size(s): 1 king-size bed or 2 queen-size beds
Rooms: Terrace overlooking jungle with private plunge pool, Full bathroom with Jacuzzi tub, Sitting area
Air-conditioning: Yes
Internet: WiFi
Room facilities
42" flat screen cable television, DVD/CD players, iPod dock, Private line/wireless touch-screen telephone, In-room laptop-size safe, Daily-stocked minibar, Nespresso coffee maker, Hairdryer, Iron & ironing board, Umbrella, Daily turn down service, Walk-in closet, White Goose Down Comforters, Pillow menu, Vanity mirror & scale, L'Occitane bath amenities, Bathrobes & slippers
Occupancy: 1 - 3 adults; 3 adults plus 1 child plus 1 infant; 2 adults plus 2 children plus 1 infant. Maximum occupancy of 4 people plus 1 infant.
Extra beds and cribs, if required, will be subject to availability at the hotelLocation
Grand Velas Riviera Maya
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Add the plan that you need or choose a combo plan for maximum peace of mind. Learn more about our travel protection plans!
COVID-19 coverage plan
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Number of travellers: To add more travellers to your booking, select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.
All travel protection plans must be purchased at time of booking by all passengers sharing a room accommodation; are non-refundable, and are not applicable to group bookings, car rentals, excursions, private transfers, theme park tickets and other attractions. Once the travel protection plans have been purchased, changes must be made through these plans without using other Air Canada Vacations change and cancellation methods. For the full terms and conditions of our CareFlexPlus and CareFree protection plans, visit our Travel Protection page.
Due to travel restrictions, government recommendations and passenger demand resulting from the impact of COVID-19, eligible scheduled flights available for booking during the offer period may vary and are subject to change at any time without notice.
Prices displayed on this page reflect applicable reductions but may not reflect real-time pricing. Final prices will be displayed before confirming your payment. A supplement may apply for passengers travelling alone.
Wherever you want to go, there's a travel protection plan that's right for you:
- The CareFlexPlus plan allows you to change your booking, transfer your package and cancel your reservation with a full refund up to 25 days prior to departure.
- The CareFree plan includes free seat selection, year-round Price Drop Guarantee, and more.
Add the plan that you need or choose a combo plan for maximum peace of mind. Learn more about our travel protection plans!
COVID-19 coverage plan
Flight and hotel-inclusive packages to international destinations now include the COVID-19 Coverage & Assistance Plan, administered by Allianz Global Assistance! Find out more.
We got you covered in the U.S. and Europe too! Explore our latest travel deals here.
Number of travellers: To add more travellers to your booking, select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.
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