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Grand Velas Riviera Maya

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About this hotel

4,668 Reviews

Gourmet fare at breakfast, lunch and dinner. Large and inviting lagoon-like pools. Direct access to 1,600 feet of pristine white-sand beach. And plush Jacuzzi suites with up to two bedrooms - some of which even come with their own pool. That's what it's like to stay at Grand Velas Riviera Maya, the only family-friendly all-inclusive resort in the Mexican Caribbean to receive the prestigious Five Diamond rating.


Why book this hotel?

Meal & beverage plans

All Inclusive

 

  • Breakfast, lunch and dinner a la carte or buffet at Bistro (ages 16 & older), Azul and Chaka Restaurants
  • Dinner à la carte at Frida, Lucca, Piaf (ages 12 & older), Sen Lin Restaurant & Bar and Cocina De Autor (ages 12 & older)
  • Premium domestic and international beverages throughout resort
  • In-room mini-bar refreshed daily
  • 24-hour in-suite dining

Additional inclusions

 

  • 24-hour personal concierge
  • Pool & beach concierge
  • Beach and poolside waiter service
  • Wi-Fi (some conditions apply)
  • Baby Concierge services including bottle sterilizers, high chairs, cribs, strollers, bottles, baby bath tubs and more!
  • Parking lot & valet parking
  • Hotel taxes & gratuities

 

 

 

Ambassador Two Bedroom Family Suite Ocean View

Bed size(s): 1 king-size bed and 2 queen-size beds
Rooms: Two terraces with ocean view, Two sitting areas, One set of connecting suites (One king bedded suite connecting to a Two Queen-bedded Suite), Full bathroom with interior jacuzzi
Air-conditioning: Yes
Internet: Free WiFi

Room facilities
Two 42" flat panel digital cable television, DVD/CD/MP3 players, Private line/wireless touch-screen phones, Two laptop size safe's, Two fully stocked mini-bar, Two Nespresso coffee makers, Two hairdryers, Two iron/ironing boards, Umbrellas, Vanity mirror, scale, Bathrobes and slippers, L'Occitane bath amenities, Daily turn down service

Occupancy:  2-6 adults; 6 adults and 2 children; 5 adults and 3 children; 4 adults and 4 children, 3 adults and 5 children, 2 adults and 6 children Maximum occupancy of 8)

Exclusive Suite Amenities:

One official mascot stuffed animal - Pancho the monkey, Special turn down service for kids, Welcome beach gift for children, Bathrobes for children, Teepee in the suite, Dream art photography offer (Free photo session and $100 USD credit* (restrictions apply), Baby concierge (providing families with all the basic comforts of home such as bottle sterilizers, high chairs, strollers and bouncers as well as new items you can take home).  For special requests before your arrival, please contact the Pre-Arrival Concierge at: conciergerm@velasresorts.com

 

Ambassador Suite Ocean View

Bed size(s): 1 king-size bed or 2 queen-size beds
Rooms: Private terrace with ocean views, Full bathroom with Jacuzzi tub, Sitting area with sofa.  Rooms with great location near Kids' & Teens' Club
Air-conditioning: Yes
Internet: WiFi

Room facilities
42" flat screen cable television, DVD/CD players, iPod dock, Private line/wireless touch-screen telephone, In-room laptop-size safe, Daily-stocked minibar, Coffee maker, Hairdryer, Iron & ironing board, Umbrella, Daily turn down service, Walk-in closet, White Goose Down Comforters, Pillow menu, Vanity mirror & scale, L'Occitane bath amenities, Bathrobes & slippers

Occupancy:  1 - 3 adults; 3 adults plus 1 child plus 1 infant; 2 adults plus 2 children plus 1 infant.  Maximum occupancy of 4 people plus 1 infant.

Extra beds and cribs, if required, will be subject to availability at the hotel.

Ambassador Pool Suite Ocean Front

Bed size(s): 1 king-size bed or 2 queen-size beds
Rooms: Ocean front terrace with plunge pool.  Full bathroom with Jacuzzi tub, Sitting area with sofa. 
Air-conditioning: Yes
Internet: WiFi

Room facilities
42" flat screen cable television, DVD/CD players, iPod dock, Private line/wireless touch-screen telephone, In-room laptop-size safe, Daily-stocked minibar, Nespresso coffee maker, Hairdryer, Iron & ironing board, Umbrella, Daily turn down service, Walk-in closet, White Goose Down Comforters, Pillow menu, Vanity mirror & scale, L'Occitane bath amenities, Bathrobes & slippers

Occupancy:  1 - 3 adults; 3 adults plus 1 child plus 1 infant; 2 adults plus 2 children plus 1 infant.  Maximum occupancy of 4 people plus 1 infant.

Extra beds and cribs, if required, will be subject to availability at the hotel.

Grand Class Suite Ocean Front

Bed size(s): 1 king-size bed or 2 queen-size beds
Rooms: Ocean view terrace with plunge pool, Full bathroom with spa tub and rain shower
Air-conditioning: Yes
Internet: Free WiFi

Room facilities
42" flat panel digital cable television, DVD/CD players, iPod dock, Private line/wireless touch-screen telephone, Lounge area with sofa, Daily-stocked minibar, Nespresso coffee maker, Hairdryer, Iron & ironing board, Umbrella, Daily turn down service, Walk-in closet, White Goose Down Comforters, Pillow menu, Vanity mirror & scale, L'Occitane bath amenities, Bathrobes & slippers

Occupancy:  1 - 3 adults; 3 adults plus 1 child plus 1 infant; 2 adults plus 2 children plus 1 infant.  Maximum occupancy of 4 people plus 1 infant.

Zen Grand 2 Bedroom Family Suite Nature View

Bed size(s): 1 bedroom with 1 king-size bed; Second bedroom with 2 queen-size beds
Rooms: Two private terraces, Two bathrooms with Jacuzzis, separate rain showers and dressing areas; Open sleeping and living area
Air-conditioning: Yes
Internet: WiFi

Room facilities
42" flat screen cable television, DVD/CD players, iPod dock, Private line/wireless touch-screen telephone, In-room laptop-size safe, Daily-stocked premium minibar, Nespresso coffee maker, Selection of teas, Welcome bottles of artisinal tequila, read and white wine, Hairdryer, Iron & ironing board, Umbrella, Daily turn down service, Walk-in closet, White Goose Down Comforters, Pillow menu, Vanity mirror & scale, L'Occitane bath amenities, Bathrobes & slippers

Occupancy:  2-6 adults; 6 adults plus 2 children; 5 adults plus 3 children; 4 adults plus 4 children; 3 adults plus 5 children; 2 adults plus 6 children.  Maximum occupancy of 8 and up to 2 infants (0-3 yrs)

Extra beds and cribs, if required, will be subject to availability at the hotel.

Zen Grand Suite Nature View

Bed size(s): 1 king-size bed or 2 queen-size beds
Rooms: Private terrace with jungle views, Full bathroom with Jacuzzi tub, Sitting area
Air-conditioning: Yes
Internet: WiFi

Room facilities
42" flat screen cable television, DVD/CD players, iPod dock, Private line/wireless touch-screen telephone, In-room laptop-size safe, Daily-stocked minibar, Nespresso coffee maker, Hairdryer, Iron & ironing board, Umbrella, Daily turn down service, Walk-in closet, White Goose Down Comforters, Pillow menu, Vanity mirror & scale, L'Occitane bath amenities, Bathrobes & slippers

Occupancy:  1 - 3 adults; 3 adults plus 1 child plus 1 infant; 2 adults plus 2 children plus 1 infant.  Maximum occupancy of 4 people plus 1 infant.

Extra beds and cribs, if required, will be subject to availability at the hotel.

Zen Grand Pool Suite Nature View

Bed size(s): 1 king-size bed or 2 queen-size beds
Rooms: Terrace overlooking jungle with private plunge pool, Full bathroom with Jacuzzi tub, Sitting area
Air-conditioning: Yes
Internet: WiFi

Room facilities
42" flat screen cable television, DVD/CD players, iPod dock, Private line/wireless touch-screen telephone, In-room laptop-size safe, Daily-stocked minibar, Nespresso coffee maker, Hairdryer, Iron & ironing board, Umbrella, Daily turn down service, Walk-in closet, White Goose Down Comforters, Pillow menu, Vanity mirror & scale, L'Occitane bath amenities, Bathrobes & slippers

Occupancy:  1 - 3 adults; 3 adults plus 1 child plus 1 infant; 2 adults plus 2 children plus 1 infant.  Maximum occupancy of 4 people plus 1 infant.

Extra beds and cribs, if required, will be subject to availability at the hotel

Location

Carretera Cancún Tulúm Km. 62, Playa del Carmen Riviera Maya, 77710, MX

Promotions

Up to 50% Off Sunny Escapes

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Applicable to: Mexico, the Caribbean and Hawaii
Book between: July 6 and August 2, 2020
Departures between: July 7 and October 31, 2020

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Only applicable to new bookings of select vacation packages to the Caribbean, Mexico and Hawaii and select departure dates. Minimum 7-night stay required. Subject to availability at time of booking. Offers expire at 11:59 p.m. ET on the date indicated.

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Grand Velas Riviera Maya

Free cancellation is available for the hotel portion of this booking! Read full details and terms & conditions on the checkout page.

Applicable to: Mexico, the Caribbean and Hawaii
Book between: July 6 and August 2, 2020
Departures between: July 7 and October 31, 2020

Looking for an escape closer to home? Check out sunny savings for Las Vegas, Orlando and California!

Number of travellers: To add more travellers to your booking, select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.