Hyatt Ziva Puerto Vallarta

Location

13.8 km from Puerto Vallarta/Vallarta Nayarit airport
Located directly on the beach
Las Estacas beach
1.4 km from Conchas Chinas Beach
1.8 km from Playa de los Muertos
22.8 km from Nuevo Vallarta Beach

Address

Carretera a Barra de Navidad, Km. 3.5 Zona Hotelera Sur, Puerto Vallarta, Mexico, 48390

Hotel description

Tucked away on the shores of the Pacific Ocean is an intimate beachfront escape filled with many surprising diversions, activities and unforgettable experiences. Here, in the heart of Puerto Vallarta, you’ll find unmatched all-inclusive delights for all ages. From tableside whale watching at Blaze to the complete relaxation offered in the VitaMar Spa and the lively pulse of nightly entertainment, there’s no shortage of fun to be had. After hours in the warm Mexican sun, retreat to elegant accommodations with breathtaking ocean views.

Meal and beverage plans

All Inclusive Plan

Breakfast, lunch and dinner daily
International brand drinks
24-hour in-suite dining with chef's specialties

Additional inclusions

Daily activities
Live entertainment
Non-motorized water sports
Kid's Club for ages 4-12 years
WiFi throughout the property

Upgrade your stay

Club Level

Club Level Room Guests receive an upgraded experience with additional luxuries such as:

Private check-in and check-out in an exclusive area
Personalized concierge service
Petit fours and sparkling wine
VIP in-suite refreshment center
Exclusive Club Level Lounge featuring imported premium drinks, appetizers and continental breakfast, Wi-Fi, and variety of cold and hot snacks during the day
Premium brand liquors
Complimentary local calls
Best views in the exclusive Club Level area
10% discount on Spa and salon services

Check-in: 3:00 p.m.

Check-out: 12:00 p.m.

Number of rooms: 335

Number of restaurants: 6

Number of bars: 5

Best For...

Family

Wedding & honeymoons

Spa

Luxury

Ecolabel hotels

LGBTQ2+ Resorts

Important Notes

Please note that there is a charge of $25US per person per day to use the Hydrotherapy Circuit pool. This will also allow access to the Spa's steam room, sauna and hot tub.

*When a treatment is purchased, the Hydrotherapy circuit pool will be included.

Please note the Hyatt Ziva Puerto Vallarta is currently undergoing renovation work which will continue throughout the year and ending approximately in February 2025.

Below is a timeline of the work and the areas that are affected:

January 15 – February 16, 2024: Convention Center carpets – no impact to guests' stay
February 1 – June 20, 2024: Tequila Bar will be closed. In its place (next to Melanzanne in the central building) will be a new Asian restaurant called 'Tamari' – no impact to guests' stay
April 15 - September 14, 2024: New Asian restaurant, Tamari located on the central building will not impact guests as working hours will be only at night. Asian cuisine will still be served at Pureza during this time
May 1, 2024 – October 30, 2024: Lobby (to include new furniture and updates to the front desk), emergency stairs, North Tower room upgrades. Some dust and noise are to be expected from 10AM-6PM. Work in the lobby area will be completed at night.
May 06, 2024 – January 06, 2025: North Tower room upgrades will be taking place. Some dust and noise are to be expected from 10AM-6PM. This is the second phase of renovation for the north wing main tower. (Upgrades to include: new air conditioning system, new mattress, new balcony sliding door, new railing, new wood main entrance door including closets, Smart TV, Nespresso coffee machine, new décor including vibrant colors and wooden details)
June 03 - September 10, 2024: The Pool Bar at the main pool will be upgraded and some dust and noise should be expected during the day. A provisional portable bar will be set in the pool area and 4 other pools will be open
July 01 – October 16, 2024: Kid’s Club will be closed. Guests will not be affected. All kids’ activities will take place outside by the pool and terrace at Melanzanne.
July 1 – November 30, 2024: Once the new Asian restaurant 'Tamari' opens on June 20th, the old Asian restaurant, 'Pureza' will begin serving the Melanzanne Italian menu while the Melanzanne is being renovated – no impact to guests' stay. Until July, Melanzanne will be operating as usual.
July 01 - November 11, 2024: Front Desk and lobby area will be renovated; the work will be done at night. There will be a temporary check-in desk located in the front lobby during this time.
August 1 – November 1, 2024: Pool Bar, Club Pool deck expansion, elevators and Main Tower walkway roof structures. Guests should not be affected as there are four other pools and an additional elevator will be operational. The provisional bar will be in place at the Main Pool.
August 05 - November 29, 2024: Repair roof structure of walkways. Please note there are two walkways to connect to the main building, only one walkway will be closed, and guests will not be affected.
September 17, 2024 - February 28, 2025: New Italian restaurant concept at Melanzanne. The service will be offered at the Pureza Restaurant once the Tamari Restaurant is complete.

During the time of the renovation work, the hotel will continue to operate as all other services and facilities will remain open and available for guests to enjoy during their stay. The Hotel's team will take every possible measure in ensuring our guest's stay is comfortable and enjoyable as possible.

Air Canada Vacations is will continue to monitor and provide further updates of the work taking place.

King

Meal plan: All Inclusive Plan

Room view: Garden view

Air conditioning: Yes

Bedding: 1 king-size bed

Other areas: Living area, Work area with desk.

Maximum occupancy: 3

Occupancy detail: 1-3 adults, 2 adults and 1 child, 1 adult and 2 children

Room service: 24-hour room service

Room amenities:

Terrace, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar, Coffee/tea maker.

Bathroom amenities:

Private bathroom, shower only, Hairdryer.

Double

Meal plan: All Inclusive Plan

Air conditioning: Yes

Bedding: 2 double beds

Other areas: Living area, Work area with desk.

Maximum occupancy: 4

Occupancy detail: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child, 1 adult and 3 children

Room service: 24-hour room service

Room amenities:

Terrace, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar, Coffee/tea maker.

Bathroom amenities:

Private bathroom, shower only, Hairdryer.

Partial Ocean View King

Meal plan: All Inclusive Plan

Room view: Partial ocean view

Air conditioning: Yes

Bedding: 1 king-size bed

Other areas: Living area, Work area with desk.

Maximum occupancy: 3

Occupancy detail: 1-3 adults, 2 adults and 1 child, 1 adult and 2 children

Room service: 24-hour room service

Room amenities:

Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar, Coffee/tea maker.

Bathroom amenities:

Private bathroom, shower only, Hairdryer.

Partial Ocean View Double

Meal plan: All Inclusive Plan

Room view: Partial ocean view

Air conditioning: Yes

Bedding: 2 double beds

Other areas: Living area, Work area with desk.

Maximum occupancy: 4

Occupancy detail: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child, 1 adult and 3 children

Room service: 24-hour room service

Room amenities:

Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar, Coffee/tea maker.

Bathroom amenities:

Private bathroom with tub and separate shower, Hairdryer.

Ocean View King

Meal plan: All Inclusive Plan

Room view: Ocean view

Air conditioning: Yes

Bedding: 1 king-size bed

Other areas: Living area, Work area with desk.

Maximum occupancy: 3

Occupancy detail: 1-3 adults, 2 adults and 1 child, 1 adult and 2 children

Room service: 24-hour room service

Room amenities:

Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar, Coffee/tea maker.

Bathroom amenities:

Private bathroom with tub and separate shower, Hairdryer.

Ocean View Double

Meal plan: All Inclusive Plan

Room view: Ocean view

Air conditioning: Yes

Bedding: 2 double beds

Other areas: Living area, Work area with desk.

Maximum occupancy: 4

Occupancy detail: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child, 1 adult and 3 children

Room service: 24-hour room service

Room amenities:

Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar, Coffee/tea maker.

Bathroom amenities:

Private bathroom with tub and separate shower, Hairdryer.

Oceanfront King

Meal plan: All Inclusive Plan

Room view: Oceanfront

Air conditioning: Yes

Bedding: 1 king-size bed

Other areas: Living area, Work area with desk.

Maximum occupancy: 3

Occupancy detail: 1-3 adults, 2 adults and 1 child, 1 adult and 2 children

Room service: 24-hour room service

Room amenities:

Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar, Coffee/tea maker.

Bathroom amenities:

Private bathroom with tub and separate shower, Hairdryer.

Oceanfront Double

Meal plan: All Inclusive Plan

Room view: Oceanfront

Air conditioning: Yes

Bedding: 2 double beds

Other areas: Living area, Work area with desk.

Maximum occupancy: 4

Occupancy detail: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child, 1 adult and 3 children

Room service: 24-hour room service

Room amenities:

Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar, Coffee/tea maker.

Bathroom amenities:

Private bathroom with tub and separate shower, Hairdryer.

Oceanview Balcony King

Meal plan: All Inclusive Plan

Room view: Ocean view

Air conditioning: Yes

Bedding: 1 king-size bed

Other areas: Living area, Work area with desk.

Maximum occupancy: 2

Occupancy detail: 1-2 adults, 1 adult and 1 child

Room service: 24-hour room service

Room amenities:

Balcony, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar, Coffee/tea maker.

Bathroom amenities:

Private bathroom with tub and separate shower, Hairdryer.

Ocean View Balcony Double

Meal plan: All Inclusive Plan

Room view: Ocean view

Air conditioning: Yes

Bedding: 2 double beds

Other areas: Living area, Work area with desk.

Maximum occupancy: 4

Occupancy detail: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child, 1 adult and 3 children

Room service: 24-hour room service

Room amenities:

Balcony, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar, Coffee/tea maker.

Bathroom amenities:

Private bathroom with tub and separate shower, Hairdryer.

Swim-Up Suite King

Meal plan: All Inclusive Plan

Air conditioning: Yes

Bedding: 1 king-size bed

Other areas: Living area, Work area with desk.

Maximum occupancy: 3

Occupancy detail: 1-3 adults

Room service: 24-hour room service

Room amenities:

Terrace with direct pool access, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar, Coffee/tea maker.

Bathroom amenities:

Private bathroom with tub and separate shower, Hairdryer.

Swim-Up Suite Double

Meal plan: All Inclusive Plan

Air conditioning: Yes

Bedding: 2 double beds

Other areas: Living area, Work area with desk.

Maximum occupancy: 4

Occupancy detail: 1-4 adults

Room service: 24-hour room service

Room amenities:

Terrace with direct pool access, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar, Coffee/tea maker.

Bathroom amenities:

Private bathroom with tub and separate shower, Hairdryer.

Club Ocean View Suite King

Meal plan: All Inclusive Plan

Room view: Ocean view

Air conditioning: Yes

Bedding: 1 king-size bed and 1 double sofa bed

Other areas: Living area, Work area with desk.

Maximum occupancy: 4

Occupancy detail: 1-4 adults, 3 adults and 1 child, 2 adults and 2 children, 1 adult and 2 children

Room service: 24-hour room service

Room amenities:

Balcony, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar, Coffee/tea maker.

Bathroom amenities:

Private bathroom with tub and separate shower, Hairdryer.

Club Level Ocean View Suite Double

Meal plan: All Inclusive Plan

Room view: Ocean view

Air conditioning: Yes

Bedding: 2 double beds and 1 sofa bed

Other areas: Living area, Work area with desk.

Maximum occupancy: 5

Occupancy detail: 1-5 adults, 3 adults and 2 children, 4 adults and 1 child, 2 adults and 3 children, 1 adult and 4 children

Room service: 24-hour room service

Room amenities:

Balcony, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar, Coffee/tea maker.

Bathroom amenities:

Private bathroom with tub and separate shower, Hairdryer.

Club Oceanfront King with Hot Tub

Meal plan: All Inclusive Plan

Room view: Oceanfront

Air conditioning: Yes

Bedding: 1 king-size bed and 1 sofa bed

Other areas: Living area, Work area with desk.

Maximum occupancy: 4

Occupancy detail: 1-4 adults, 3 adults and 1 child, 2 adults and 2 children, 1 adult and 2 children

Room service: 24-hour room service

Room amenities:

Balcony with whirlpool tub, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar, Coffee/tea maker.

Bathroom amenities:

Private bathroom with tub and separate shower, Hairdryer.

Club Oceanfront Double with Hot Tub

Meal plan: All Inclusive Plan

Room view: Oceanfront

Air conditioning: Yes

Bedding: 2 double beds and 1 sofa bed

Other areas: Living area, Work area with desk.

Maximum occupancy: 5

Occupancy detail: 1-5 adults, 3 adults and 2 children, 4 adults and 1 child, 2 adults and 3 children, 1 adult and 4 children

Room service: 24-hour room service

Room amenities:

Balcony with whirlpool tub, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar, Coffee/tea maker.

Bathroom amenities:

Private bathroom with tub and separate shower, Hairdryer.

Club Ocean View Swim Up Suite King

Meal plan: All Inclusive Plan

Room view: Ocean view

Air conditioning: Yes

Bedding: 1 king-size bed and 1 double sofa bed

Other areas: Living area, Work area with desk.

Maximum occupancy: 4

Occupancy detail: 1-4 adults (Guests must be 13 years and older in this room type)

Room service: 24-hour room service

Room amenities:

Terrace with direct pool access, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar, Coffee/tea maker.

Bathroom amenities:

Private bathroom with tub and separate shower, Hairdryer.

Club Ocean View Swim Up Suite Double

Meal plan: All Inclusive Plan

Room view: Ocean view

Air conditioning: Yes

Bedding: 2 double beds and 1 sofa bed

Other areas: Living area, Work area with desk.

Maximum occupancy: 4

Occupancy detail: 1-4 adults (Guests must be 13 years and older in this room type)

Room service: 24-hour room service

Room amenities:

Terrace with direct pool access, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar, Coffee/tea maker.

Bathroom amenities:

Private bathroom with tub and separate shower, Hairdryer.

One Bedroom Plunge Pool Suite King

Meal plan: All Inclusive Plan

Room view: Ocean view

Air conditioning: Yes

Bedding: 1 king-size bed

Other areas: Separate living room, Work area with desk.

Maximum occupancy: 3

Occupancy detail: 1-3 adults, 2 adults and 1 child, 1 adult and 2 children

Room service: 24-hour room service

Room amenities:

Terrace with direct pool access, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar, Coffee/tea maker.

Bathroom amenities:

Private bathroom with tub and separate shower, Hairdryer.

Presidential Suite

Meal plan: All Inclusive Plan

Room view: Ocean view

Air conditioning: Yes

Bedding: 1 king-size bed

Other areas: Separate living room, Dining area.

Maximum occupancy: 4

Occupancy detail: 1-3 adults, 2 adults and 2 children

Room service: 24-hour room service

Room amenities:

Terrace with direct pool access, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar, Coffee/tea maker.

Bathroom amenities:

Private bathroom with tub and separate shower, Hairdryer.

Restaurants & Bars

Restaurants

6 restaurants

Blaze - À la carte - Grill
VivaZ Buffet - Buffet - International
Pureza - À la carte - Asian
MelanZane - À la carte - Italian
Casa Grande - À la carte - Mexican
Deli - À la carte - Cafe

Bars

5 bars

Pool Bar
Beach Bar
Sport Bar

Activities

Pools

5 pools

Outdoor pool
Outdoor adult pool

Motorized and non-motorized water sports

Aquafitness
Kayak
Seasonal opportunities for whale watching

Land activities

Cooking lessons
Tennis
Basketball
Beach volleyball

Entertainment

Live music
Theme nights
Kid's Club
Cultural performances

Health and Relaxation

Fitness centre
Spa ($)
Stretching lessons
Yoga
Fitness class

Other facilities & services

Wedding packages and services ($)
Gift shop
Beauty salon
Car rental service
Meeting facilities
Laundry service
Tour desk
Currency exchange service
Medical services

Please note that there is a charge of $25US per person per day to use the Hydrotherapy Circuit pool. This will also allow access to the Spa's steam room, sauna and hot tub.

*When a treatment is purchased, the Hydrotherapy circuit pool will be included.

Renovation Work

Please note the Hyatt Ziva Puerto Vallarta is currently undergoing renovation work which will continue throughout the year and ending approximately in February 2025.

Below is a timeline of the work and the areas that are affected:

January 15 – February 16, 2024: Convention Center carpets – no impact to guests' stay
February 1 – June 20, 2024: Tequila Bar will be closed. In its place (next to Melanzanne in the central building) will be a new Asian restaurant called 'Tamari' – no impact to guests' stay
April 15 - September 14, 2024: New Asian restaurant, Tamari located on the central building will not impact guests as working hours will be only at night. Asian cuisine will still be served at Pureza during this time
May 1, 2024 – October 30, 2024: Lobby (to include new furniture and updates to the front desk), emergency stairs, North Tower room upgrades. Some dust and noise are to be expected from 10AM-6PM. Work in the lobby area will be completed at night.
May 06, 2024 – January 06, 2025: North Tower room upgrades will be taking place. Some dust and noise are to be expected from 10AM-6PM. This is the second phase of renovation for the north wing main tower. (Upgrades to include: new air conditioning system, new mattress, new balcony sliding door, new railing, new wood main entrance door including closets, Smart TV, Nespresso coffee machine, new décor including vibrant colors and wooden details)
June 03 - September 10, 2024: The Pool Bar at the main pool will be upgraded and some dust and noise should be expected during the day. A provisional portable bar will be set in the pool area and 4 other pools will be open
July 01 – October 16, 2024: Kid’s Club will be closed. Guests will not be affected. All kids’ activities will take place outside by the pool and terrace at Melanzanne.
July 1 – November 30, 2024: Once the new Asian restaurant 'Tamari' opens on June 20th, the old Asian restaurant, 'Pureza' will begin serving the Melanzanne Italian menu while the Melanzanne is being renovated – no impact to guests' stay. Until July, Melanzanne will be operating as usual.
July 01 - November 11, 2024: Front Desk and lobby area will be renovated; the work will be done at night. There will be a temporary check-in desk located in the front lobby during this time.
August 1 – November 1, 2024: Pool Bar, Club Pool deck expansion, elevators and Main Tower walkway roof structures. Guests should not be affected as there are four other pools and an additional elevator will be operational. The provisional bar will be in place at the Main Pool.
August 05 - November 29, 2024: Repair roof structure of walkways. Please note there are two walkways to connect to the main building, only one walkway will be closed, and guests will not be affected.
September 17, 2024 - February 28, 2025: New Italian restaurant concept at Melanzanne. The service will be offered at the Pureza Restaurant once the Tamari Restaurant is complete.

Air Canada Vacations is will continue to monitor and provide further updates of the work taking place.

Family

Keep everyone happy at resorts offering dedicated kids' pools, supervised clubs, and more for the family. Discounts for kids may also be available. Please note that any discounts will be reflected in your final price at checkout.