Hard Rock Hotel Cancun

Location

17.6 km from Cancun/Mayan Riviera airport
Located directly on the beach
Hotel Zone, Cancun
2 km from Mayan Museum of Cancun and Archaeological Zone of San Miguelito
2.7 km from MUSA
13.4 km from Riviera Cancun Golf & Resorts
19.2 km from Cancun

Address

Blvd. Kukulcan 14.5, Zona Hotelera, 77500 Cancún, Q.R., Mexico

Hotel description

To live like a rock star means never being far away from the action. Lucky for you, the all-inclusive Hard Rock Hotel Cancun puts you right in the middle of it. Located in the heart of Cancun’s Hotel Zone, the hotel pays homage to a lifestyle of excess and unsurpassed services. It’s time to see the show in Cancun.

Meal and beverage plans

All Inclusive Plan

Breakfast, lunch and dinner daily
Domestic and international top-shelf brand beverages

Additional inclusions

Body Rock® fitness center
WiFi throughout the property
Lounge chairs beach and poolside
Pool and beachside service
Unlimited phone calls to Canada and the continental U.S.
Gratuities

Check-in: 3:00 p.m.

Check-out: 11:00 a.m.

Number of rooms: 601

Number of restaurants: 7

Number of bars: 5

Best For...

Earn more with Aeroplan

Family

Spa

Wedding & honeymoons

LGBTQ2+ Resorts

Important Notes

Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

This resort does not accept student groups

Deluxe Lagoon View King

Meal plan: All Inclusive Plan

Room view: Lagoon view

Air conditioning: Yes

Bedding: 1 king-size bed

Maximum occupancy: 3

Occupancy detail: 1-2 adults, 2 adults and 1 child (0-12 yrs)

Room service: 24-hour room service

Maid services: Turndown service

Room amenities:

Balcony, Air conditioning, TV, Telephone, Alarm clock radio, In-room safe, Iron, Mini-bar, Nespresso® machine.

Bathroom amenities:

Private bathroom with tub and separate shower, Hairdryer.

Deluxe Lagoon View Double

Meal plan: All Inclusive Plan

Room view: Lagoon view

Air conditioning: Yes

Bedding: 2 double beds

Maximum occupancy: 3

Occupancy detail: 1-3 adults, 2 adults and 1 child (Children 4-17 yrs and infants 0-3 yrs)

Room service: 24-hour room service

Maid services: Turndown service

Room amenities:

Balcony, Air conditioning, TV, Telephone, Alarm clock radio, In-room safe, Iron, Mini-bar, Nespresso® machine.

Bathroom amenities:

Private bathroom with tub and separate shower, Hairdryer.

Deluxe Ocean View King

Meal plan: All Inclusive Plan

Room view: Ocean view

Air conditioning: Yes

Bedding: 1 king-size bed

Maximum occupancy: 3

Occupancy detail: 1-2 adults, 2 adults and 1 child (ages 0-12)

Room service: 24-hour room service

Maid services: Turndown service

Room amenities:

Balcony, Air conditioning, TV, Telephone, Alarm clock radio, In-room safe, Iron, Mini-bar, Nespresso® machine.

Bathroom amenities:

Private bathroom with tub and separate shower, Hairdryer.

Deluxe Ocean View Double

Meal plan: All Inclusive Plan

Room view: Ocean view

Air conditioning: Yes

Bedding: 2 double beds

Maximum occupancy: 3

Occupancy detail: 1-3 adults, 2 adults and 2 children, 1 adult and 2 children (Children 0-12 yrs)

Room service: 24-hour room service

Maid services: Turndown service

Room amenities:

Balcony, Air conditioning, TV, Telephone, Alarm clock radio, In-room safe, Iron, Mini-bar, Nespresso® machine.

Bathroom amenities:

Private bathroom with tub and separate shower, Hairdryer.

Deluxe Family Lagoon View - 2 Bedroom

Meal plan: All Inclusive Plan

Room view: Lagoon view

Air conditioning: Yes

Bedding: 1 king-size and 2 double beds

Maximum occupancy: 5

Occupancy detail: 1-5 adults, 4 adults and 1 child, 3 adults and 2 children, 2 adults and 3 children

Room service: 24-hour room service

Maid services: Turndown service

Room amenities:

Balcony, Air conditioning, TV, Telephone, Alarm clock radio, In-room safe, Iron, Mini-bar, Nespresso® machine.

Bathroom amenities:

Private bathroom, shower only, Hairdryer, Bathrobe available for your use.

Restaurants & Bars

Restaurants

7 restaurants

Frida - À la carte - Mexican
Zen - À la carte - Asian / Teppanyaki - Teppanyaki tables allows a maximum of 12 guests, reservations are suggested
Ciao - À la carte - Italian
Toro - À la carte - Rodizio
Pizzeto - À la carte - Pizzeria
Isla - À la carte - Seafood
Caffeto - Snack bar

Bars

5 bars

Lobby Bar
Pool Bar
Swim-up Bar

Activities

Pools

2 pools including whirlpools

Whirlpool
Outdoor pool
Outdoor adult pool
Outdoor kid pool

Motorized and non-motorized water sports

Aquafitness
Watersports

Land activities

Bocce
Board games
Billiards
Beach volleyball
Table tennis
Dance lessons
Bingo
Spanish lessons

Additional information: Activities based on schedule, restrictions apply

Entertainment

Theater
Karaoke
Live music
Live shows
Kid's Club
Dance parties

Golf

Riviera Cancun Golf & Resorts

Health and Relaxation

Fitness centre
Spa ($)
Stretching lessons
Yoga

Other facilities & services

Wedding packages and services ($)
Gift shop
Beauty salon
Parking
Rock Royalty Level (adults-only upgrade)
The Sound of Your Stay® - an exclusive audio experience

Environmental Sanitation Fees

Student Group Policy

This resort does not accept student groups

Earn more with Aeroplan

With our new way to earn, in addition to accumulating points on the flight portion of your trip, you’ll earn extra Aeroplan® points on packages to this resort.

A minimum 7-night stay is required on the Caribbean, Mexico and the U.S.; a minimum 4-night stay is required on Las Vegas
Members ages 2 to 12 will receive extra points equivalent to 50% of the points granted to members ages 13 and up.
Book and depart by: September 30, 2024

Family

Keep everyone happy at resorts offering dedicated kids' pools, supervised clubs, and more for the family. Discounts for kids may also be available. Please note that any discounts will be reflected in your final price at checkout.

Roxity Kids Club™ is loaded with all the amenities of an all-inclusive luxury resort, with fun, kid-oriented activities scheduled throughout the week, making for a vacation experience parents appreciate and children will never forget! Let them play and have fun in a secure environment while you enjoy too.

Music Lab

Introducing the ultimate way to live out your fist-pumping guitar-shredding fantasy with expert instruction and accelerated stage training at the Music Lab of the Hard Rock Hotel Cancun. As part of your all inclusive stay, there's no experience needed and all guests ages 12 and over are welcome to play. Enjoy fame, amigo. As far as we're concerned, you're in the band.

Spa

Focus on mind, body and soul at this resort with spa facilities, fitness centre and various daily physical activities.

Rock Spa®

Choose from an extensive menu of massages, facials and body treatments. Rock Spa® features 10 individual treatment rooms, 6 couples treatment rooms, and a master spa treatment room with hydro spa tub. If you prefer to have your treatment outdoors, select an air-conditioned palapa style room, available for both couples and individual services.

POSH® Beauty Salon
Services included manicure, pedicure, hair, beauty, colour and special hairstyle.

BODY ROCK® Fitness Center
Open daily from 6am to 6pm with all you need to stay active during your stay. Featuring a wide variety of fitness equipment and classes.