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Hard Rock Hotel Cancun
Why book this hotel?
Meal & beverage plans
All Inclusive
- Casual and a la carte dining
- Snacks
- 24-hour room service
- Beverages (alcoholic & otherwise)
- Top-shelf in-room liquor dispenser
Additional inclusions
- Free WiFi in-room and throughout the resort
- Unlimited phone calls (from your room) to the Continental US and Canada (certain restrictions apply).
- Kids Club (ages 4-12) Hard Rock Roxity
- Cavern Club for teens
- Kids pool with play area at Kids Club
- Beach and pool chairs/towels
- Gratuities
- Sound of Your Stay® program, an exclusive audio experience that puts guests up close and personal with the music. Whether you want to rock out or just tune in and listen, Hard Rock Hotel Cancun will hook you up for free through their tracks.®, wax.®, and picks.® amenities. Every life has a soundtrack.
Destination Weddings
Say “I do” to weddings set in our most beautiful beach destinations.
Featuring free or discounted wedding packages and the services of a wedding coordinator, the resorts below have all you need for a destination wedding.
To book travel for your wedding group, REQUEST A QUOTE or call us at 1 866 529-2079.
Number of travellers: To add more travellers to your booking, select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.
Spotlight Collection
Elevate your vacation with exclusive added values. Plus, earn 4,000 Aeroplan® bonus points per couple!
Resorts of our Spotlight Collection could include the following added values:
- À la carte dinners
- Superior in-room amenities
- Resort credit
- Discounts on spa treatments
Number of travellers: To add more travellers to your booking, select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.
Valid for travel between November 1, 2020 and October 31, 2021. Added values vary by resort. Not applicable to groups. Subject to availability. Restrictions may apply. Refer to each hotel page on aircanadavacations.com for details. Only applicable when booking participating resorts in Mexico, the Caribbean and Central & South America. Bonus Aeroplan® points shown based on two Aeroplan Members sharing accommodation. Travellers must register to claim bonus Aeroplan points before the departure date of the qualifying trip. Aeroplan® is a registered trademark of Aeroplan Inc., used under licence.
Deluxe Diamond
Bed size(s): 1 king-size bed
Room size: 430 square feet
Rooms: Ocean view, Balcony, Bathroom with shower, double hydro spa tub
Air-conditioning: Yes
Internet: Free Wi-Fi
Room facilities
LCD Satellite television, DVD/CD player, Digital safe (laptop sized), Direct dial telephone, Bluetooth-enabled wireless alarm clock radio, Hair dryer, Minibar (soft drinks, bottled water, juice & domestic beer), Liquor dispenser with premium brands, Purified water, Espresso/American coffee maker, Rock Spa® bath amenities, Bathrobes and slippers for use during stay, 24-hour room service from select restaurant menus, Nightly Petit Fours, Turn downs service, Pillow menu, Aromatherapy, Exclusive beach bag (one per room/per stay), Exclusive concierge phone service, Pre-order breakfast the night before
Occupancy: 2 adults
Deluxe Gold Double Beds
Bed size(s): 2 double beds
Room size: 430 square feet
Rooms: Lagoon view, Balcony or terrace, Bathroom with shower and double hydro spa tub
Air-conditioning: Yes
Internet: Free Wi-Fi
Room facilities
LCD Satellite television, Digital safe (laptop sized), Direct dial telephone, Bluetooth-enabled wireless alarm clock radio, Hair dryer, Minibar (soft drinks, bottled water, juice & domestic beer), Liquor dispenser, Purified water, Coffee maker, Rock Spa® bath amenities, Bathrobes and slippers for use during stay, 24-hour room service, Turn downs service
Occupancy: 4 adults plus 1 infant (0-3 yrs); 3 adults plus 1 child plus 1 infant (0-3 yrs), 2 adults plus 2 children plus 1 infant (0-3 yrs) (maximum occupancy of 5)
Deluxe Room
Bed size(s): 1 king bed or 2 double beds
Room size: 430 square feet
Rooms: Balcony or terrace, Bathroom with shower and double hydro spa tub
Air-conditioning: Yes
Internet: Free Wi-Fi
Room facilities
LCD Satellite television, Digital safe (laptop sized), Direct dial telephone, Bluetooth-enabled wireless alarm clock radio, Hair dryer, Minibar (soft drinks, bottled water, juice & domestic beer), Liquor dispenser, Purified water, Coffee maker, Rock Spa® bath amenities, Bathrobes and slippers for use during stay, 24-hour room service, Turn downs service
Occupancy: 4 adults; 4 adults plus 1 infant (0-3 yrs); 3 adults plus 1 child plus 1 infant (0-3 yrs); 2 adults plus 2 children plus 1 infant (0-3 yrs) (maximum occupancy of 4)
Note: the views are limited and could be partially obstructed. There are no ocean views in this room type. This category is not available for Group bookings.Deluxe Gold Pure® Double Beds
Bed size(s): 2 double beds
Room size: 430 square feet
Rooms: Lagoon view, Balcony or terrace, Bathroom with shower and double hydro spa tub
Air-conditioning: Yes
Internet: Free Wi-Fi
Pure® hypo-allergenic rooms are designed to provide a better night's sleep for all guests, especially allergy sufferers. In addition to the usual cleaning protocol, PURE rooms undergo an additional seven-step process intended to reduce airborne particles and minimize the presence of potential irritants. This process includes installation of a state-of-the-art air purification system and treatment of all coverings and surfaces in the guest room.
Room facilities
LCD Satellite television, Digital safe (laptop sized), Direct dial telephone, Bluetooth-enabled wireless alarm clock radio, Hair dryer, Minibar (soft drinks, bottled water, juice & domestic beer), Liquor dispenser, Purified water, Coffee maker, Rock Spa® bath amenities, Bathrobes and slippers for use during stay, 24-hour room service, Turn downs service.
Deluxe Gold Pure® King Bed
Bed size(s): 1 king-size bed
Room size: 430 square feet
Rooms: Lagoon view, Balcony or terrace, Bathroom with shower, double hydro spa tub
Air-conditioning: Yes
Internet: Free Wi-Fi
Pure® hypo-allergenic rooms are designed to provide a better night's sleep for all guests, especially allergy sufferers. In addition to the usual cleaning protocol, PURE rooms undergo an additional seven-step process intended to reduce airborne particles and minimize the presence of potential irritants. This process includes installation of a state-of-the-art air purification system and treatment of all coverings and surfaces in the guest room.
Room facilities
LCD Satellite television, Digital safe (laptop sized), Direct dial telephone, Bluetooth-enabled wireless alarm clock radio, Hair dryer, Minibar (soft drinks, bottled water, juice & domestic beer), Liquor dispenser, Purified water, Coffee maker, Rock Spa® bath amenities, Bathrobes and slippers for use during stay, 24-hour room service, Turn downs service
Occupancy: 2 adults; 2 adults plus 1 infant (0-3 yrs); 1 adult plus 1 child (4-17 yrs) plus 1 infant (0-3 yrs); (maximum occupancy of 3)
Deluxe Family 2 Bedroom
Bed size(s): Two connecting rooms, one bedroom with a king size bed and another bedroom with 2 double beds
Room size: 763 square feet
Rooms: Lagoon view, Balcony or terrace, Double hydro spa tub in each room, Bathroom with double showers
Air-conditioning: Yes
Internet: Free Wi-Fi
Room facilities
LCD Satellite television in each bedroom, Digital safe (laptop sized), Direct dial telephone, Bluetooth-enabled wireless alarm clock radio, Hair dryer, Minibar (drinks the kids will like as well as a variety of soft drinks, bottled water, juice & domestic beer), Liquor dispenser, Purified water, Coffee maker, Xbox 360 with selection of DVDs & Xbox games available upon request, Rock Spa® bath amenities, L'Oreal Kids bath amenities, Adult and kids bathrobes and slippers for use during stay, 24-hour room service (special kid's menu), Turn downs service, In-room family guide with activities schedule, Kids beach toys, Family welcome amenities
Deluxe Platinum King
Bed size(s): 1 king-size bed
Room size: 430 square feet
Rooms: Ocean view, Balcony or terrace, Bathroom with shower, double hydro spa tub
Air-conditioning: Yes
Internet: Free Wi-Fi
Room facilities
LCD Satellite television, Digital safe (laptop sized), Direct dial telephone, Bluetooth-enabled wireless alarm clock radio, Hair dryer, Minibar (soft drinks, bottled water, juice & domestic beer), Liquor dispenser, Purified water, Coffee maker, Rock Spa® bath amenities, Bathrobes and slippers for use during stay, 24-hour room service, Turn downs service
Occupancy: 2 adults; 2 adults plus 1 child (0-12 yrs); 1 adults plus 1 child (4-12 yrs) plus 1 infant (0-3 yrs); (maximum occupancy of 3)
Deluxe Gold King Bed
Bed size(s): 1 king-size bed
Room size: 430 square feet
Rooms: Lagoon view, Balcony or terrace, Bathroom with shower, double hydro spa tub
Air-conditioning: Yes
Internet: Free Wi-Fi
Room facilities
LCD Satellite television, Digital safe (laptop sized), Direct dial telephone, Bluetooth-enabled wireless alarm clock radio, Hair dryer, Minibar (soft drinks, bottled water, juice & domestic beer), Liquor dispenser, Purified water, Coffee maker, Rock Spa® bath amenities, Bathrobes and slippers for use during stay, 24-hour room service, Turn downs service
Occupancy: 2 adults; 2 adults plus 1 child (0-12 yrs); 1 adults plus 1 child (4-12 yrs) plus 1 infant (0-3 yrs); (maximum occupancy of 3)
Deluxe Platinum Double
Bed size(s): 2 double beds
Room size: 430 square feet
Rooms: Ocean view, Balcony or terrace, Bathroom with shower, double hydro spa tub
Air-conditioning: Yes
Internet: Free Wi-Fi
Room facilities
LCD Satellite television, Digital safe (laptop sized), Direct dial telephone, Bluetooth-enabled wireless alarm clock radio, Hair dryer, Minibar (soft drinks, bottled water, juice & domestic beer), Liquor dispenser, Purified water, Coffee maker, Rock Spa® bath amenities, Bathrobes and slippers for use during stay, 24-hour room service, Turn downs service
Occupancy: 4 adults plus 1 infant (0-3 yrs); 3 adults plus 1 child plus 1 infant (0-3 yrs), 2 adults plus 2 children plus 1 infant (0-3 yrs) (maximum occupancy of 5)
Rock Suite Platinum Two Bedroom
Bed size(s): Two bedrooms, one with king-size bed, the other with two double beds.
Room size: 430 square feet
Rooms: Ocean or lagoon view OR Ocean and lagoon view (only a few rooms available with both), Private terrace, Living area and dining area, Double hydro spa tub in each room, Bathroom with shower
Air-conditioning: Yes
Internet: Free Wi-Fi
Room facilities
LCD Satellite television, Digital safe (laptop sized), Direct dial telephone, Bluetooth-enabled wireless alarm clock radio, Hair dryer, Minibar (soft drinks, bottled water, juice & domestic beer), Liquor dispenser, Purified water, Coffee maker, Rock Spa® bath amenities, Bathrobes and slippers for use during stay, 24-hour room service from select restaurants menus, Turn downs service, Pillow menu, Aromatherapy
Personal Assistant Service : Valid for new bookings made by December 31, 2018 for travel until December 31, 2020 Includes:
On call personal assistant, Ironing service (2 items per person per stay), Express luggage delivery, Complimentary shoe shine, Spa tub preparation (with 24 hours notice), Personal assistance with reservations (on and off property), Priority reservations to picks® and mix® Program
Occupancy: Any combination up to 6, including adults, children (4-17 yrs) and infants (0-3 yrs), (maximum occupancy of 6)
RRL Deluxe Platinum King Bed
Bed size(s): 1 king-size bed
Room size: 430 square feet
Rooms: Ocean view, Balcony, Bathroom with shower, double hydro spa tub
Air-conditioning: Yes
Internet: Free Wi-Fi
Room facilities
LCD Satellite television, Digital safe (laptop sized), Direct dial telephone, Bluetooth-enabled wireless alarm clock radio, Hair dryer, Minibar (soft drinks, bottled water, juice & domestic beer), Premium liquor dispenser (Absolut, Bacardi White, Johnny Walker Black Label, Jose Cuervo Especial), Purified water, Espresso machine, , Bathrobes and slippers for use during stay, 24-hour room service - select a la carte menu, Turn downs service
Rock Royalty Level (RRL) Amenities: Rock Royalty Personal Assistant, Ironing service (2 items per person per stay), Upgraded full size Rock Spa® bath amenities, Express luggage delivery, Nightly Petit Fours, Aromatherapy and Pillow Menu, Spa tub preparation (with 24-hours notice), Access to Rock Royalty areas at the pool, lounge and beach, Complimentary 25-minute couple's massage at the Rock Spa®, VIP check-in and check-out, Complimentary beach bag (1 per room per stay), Priority booking for bali beds ($) and more!
Occupancy: 2 adultsRock Star Suite 2 Bedroom
Bed size(s): Two bedrooms each with king-size bed
Room size: 2511 square feet
Rooms: Ocean view, Two-story terrace with music and lighting system, Living room, dining room and bar, Bathroom with shower, double hydro spa tub, outdoor shower
Air-conditioning: Yes
Internet: Free Wi-Fi
Room facilities
58 inch high-definition plasma television, Home theatre and surround sound music system and blue-ray player lighting, DVD/CD player on request, Digital safe (laptop sized), Direct dial telephone, Bluetooth-enabled wireless alarm clock radio, Hair dryer, Loofah sponge, Minibar (soft drinks, bottled water, juice & domestic beer), Premium liquor dispenser (Absolut, Bacardi White, Johnny Walker Black Label, Jose Cuervo Especial), Purified water, Espresso/American coffee maker, Bathrobes and slippers for use during stay, 24-hour room service from select restaurant menus, Turn downs service, Hangover kit, Private dinner on the beach (must be requested at least 6 hours in advance), VIP reservation of lounge chairs on the beach
Rock Royalty Level (RRL) Amenities: Rock Royalty Personal Assistant, Ironing service (2 items per person per stay), Upgraded full size Rock Spa® bath amenities, Express luggage delivery, Nightly Petit Fours, Aromatherapy and Pillow Menu, Spa tub preparation (with 24-hours notice), Access to Rock Royalty areas at the pool, lounge and beach, Complimentary 25-minute couple's massage at the Rock Spa®, VIP check-in and check-out, Complimentary beach bag (1 per room per stay), Priority booking for bali beds ($) and more!
Occupancy: 4 adultsLocation
Hard Rock Hotel Cancun
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Book Sun with Peace of Mind
Wherever you want to go, there's a travel protection plan that's right for you:
- The CareFlexPlus plan allows you to change your booking, transfer your package and cancel your reservation with a full refund up to 25 days prior to departure.
- The CareFree plan includes free seat selection, year-round Price Drop Guarantee, and more.
Add the plan that you need or choose a combo plan for maximum peace of mind. Learn more about our travel protection plans!
COVID-19 coverage plan
Flight and hotel-inclusive packages to international destinations now include the COVID-19 Coverage & Assistance Plan, administered by Allianz Global Assistance! Find out more.
We got you covered in the U.S. and Europe too! Explore our latest travel deals here.
Number of travellers: To add more travellers to your booking, select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.
All travel protection plans must be purchased at time of booking by all passengers sharing a room accommodation; are non-refundable, and are not applicable to group bookings, car rentals, excursions, private transfers, theme park tickets and other attractions. Once the travel protection plans have been purchased, changes must be made through these plans without using other Air Canada Vacations change and cancellation methods. For the full terms and conditions of our CareFlexPlus and CareFree protection plans, visit our Travel Protection page.
Due to travel restrictions, government recommendations and passenger demand resulting from the impact of COVID-19, eligible scheduled flights available for booking during the offer period may vary and are subject to change at any time without notice.
Prices displayed on this page reflect applicable reductions but may not reflect real-time pricing. Final prices will be displayed before confirming your payment. A supplement may apply for passengers travelling alone.
Wherever you want to go, there's a travel protection plan that's right for you:
- The CareFlexPlus plan allows you to change your booking, transfer your package and cancel your reservation with a full refund up to 25 days prior to departure.
- The CareFree plan includes free seat selection, year-round Price Drop Guarantee, and more.
Add the plan that you need or choose a combo plan for maximum peace of mind. Learn more about our travel protection plans!
COVID-19 coverage plan
Flight and hotel-inclusive packages to international destinations now include the COVID-19 Coverage & Assistance Plan, administered by Allianz Global Assistance! Find out more.
We got you covered in the U.S. and Europe too! Explore our latest travel deals here.
Number of travellers: To add more travellers to your booking, select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.
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