Iberostar Grand Paraíso

Location

Riviera Maya
Located directly on Playa Paraiso
36 km from the Cancun Airport

Nearest points of interest

Playa del Carmen
Puerto Morelos Town Square

Address

Av. del Sol 309, Playa Paraiso, 77710 Riviera Maya, Q.R., Mexico

Hotel description

Discover the adults-only opulence of the Iberostar Beachfront Resorts luxury category, with a beachfront setting that exudes elegance. Featuring NEW improved Customer Experiences. From a dedicated Grand Experience Team, trained exclusively to offer an unparalleled level of care and luxury, to the enhancement of shows and activities, and the enrichment of the Grand gastronomic experience.

Meal & beverage plans

All-inclusive

Breakfast, lunch, snacks and dinner daily Including unlimited a la catrte dining
24-hour room service
Unlimited imported and domestic alcoholic and non-alcoholic beverages
Welcome and signature cocktails
Mixology bar carts
Enhancement of the Tequila and Mezcal offer
Access to snacks in the Lobby
Improved all-inclusive wine list

Additional Inclusions

WiFi resort‑wide
Pre-online check in experience including pre-room selection
Refreshing towel upon arrival
Bottle of local wine/liquor in room
24-hour Guest Services
Dedicated Grand Experience Team
Pool Grand Experience Team services
Beverage service on the beach/ pool through the Iberostar APP
Theme Nights & Shows
Daytime and Nightly Entertainment
Use of beach and pool chairs and towels
Beach volleyball, tennis
Non‑motorized water sports*
Introductory scuba demonstration in pool*
Access to spa's wet area
Nightclub (located in the complex shopping centre)
Stay at one, play at more*: access to services and facilities at all Iberostar Hotels & Resorts in Cancún, Riviera Maya and Cozume (transfers not included)

*Restrictions apply/subject to availability.

Butler Service in Select Suites

Upgrade to a Villas, Ocean Front Suite, Ocean Front Superior Suite, Suite Ocean Front
Superior Corner, Presidential Suite and receive a Butler and upgraded amenities/services!

Your butler will make you feel at home 24 hours a day. He or she will show you to your suite, help you unpack your luggage, and customize your pillow, your aromatherapy essence, and your minibar service. He or she can draw a relaxing bath for you or attend to your laundry or shoe-shining needs.

In addition guests will also receive an upgraded experience with services such as:

Personalized pre-arrival contact to learn the guest’s preferences*
Private check-in with a Hotel & Room orientation made by the butler
Customized Mini bar
25% of discount on Star Prestige
Butler courtesy call during stay
Ironing service
Complimentary late check out, Subject to availability.

*Inclusions are subjected to change without notice

Check-in: 15:00

Check-out: 11:00

Number of Rooms: 310

Number Of Floors: 3

Number Of Restaurants: 6

Number Of Bars: 6

Number Of Outdoor Pools: 3

Best For...

Exclusive Perks

Adults-only vacation

Luxury vacation

Spa vacation

Wedding & Honeymoons

Perks for Groups

Promotions

Up to $800 in Resort Credit

Important Notes

Adults only 18+

Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

Smoking policy: Please be advised that smoking is not permitted in the guest rooms and balconies. There are designated outdoor smoking areas.

Advance check-in: Guests now have the option to use the advance online check-tool on webcheckin.iberostar.com and follow 2 easy steps anytime time before arrival.

Suite

Bed size(s): 1 king-size or 2 double beds
Room(s): Garden or jungle view, Marble bathroom with double sink, shower and separate whirlpool tub
Air conditioning: Yes
Internet: WiFi

Room facilities:
Ceiling fan, Mini-bar stocked daily with premium liquors, international and domestic beer, soft drinks, bottled water and snacks, Flat screen TV, Alarm clock, Docking station, Digital safe, Coffee maker, Iron and ironing board, Hair dryer, Nightly turn down service with aromatherapy, Bathrobes & slippers, Pillow menu, Complimentary access to Spa Sensations wet area

Occupancy: 1-2 adults (Maximum occupancy of 2 guests)

Upper Floor Suite

Bed size(s): 1 king-size bed or 2 double beds
Room(s): Rooms located on upper floor, Private balcony, Marble bathroom with double sink, shower and separate whirlpool tub
Air conditioning: Yes
Internet: WiFi

Room facilities:
Ceiling fan, Mini-bar stocked daily with premium liquors, international and domestic beer, soft drinks, bottled water and snacks, Flat screen TV, Alarm clock, Docking station, Digital safe, Coffee maker, Iron and ironing board, Hair dryer, Nightly turn down service with aromatherapy, Bathrobes & slippers, Pillow menu, Complimentary access to Spa Sensations wet area

Occupancy: 1-2 adults (Maximum occupancy of 2 guests)

Pool View Suite

Bed size(s): 1 king-size
Room(s): Terrace with pool view, Marble bathroom with double sink, shower ans separate whirlpool tub
Air conditioning: Yes
Internet: WiFi

Room facilities:
Ceiling fan, Mini-bar stocked daily with premium liquors, international and domestic beer, soft drinks, bottled water and snacks, Flat screen TV, Alarm clock, Docking station, Digital safe, Coffee maker, Iron and ironing board, Hair dryer, Nightly turn down service with aromatherapy, Bathrobes & slippers, Pillow menu, Complimentary access to Spa Sensations wet area

Occupancy: 1-2 adults (Maximum occupancy of 2 guests)

Romance Villa with Private Pool & Butler Service

Bed size(s): 1 king-size or 2 double beds
Room(s): Private swimming pool and outdoor garden area, Marble bathroom with double sink, shower and separate whirlpool tub
Air conditioning: Yes
Internet: WiFi

Room facilities:
Ceiling fan, Mini-bar stocked daily with premium liquors, international and domestic beer, soft drinks, bottled water and snacks, Flat screen TV, Alarm clock, Docking station, Digital safe, Coffee maker, Iron and ironing board, Hair dryer, Nightly turn down service with aromatherapy, Bathrobes & slippers, Pillow menu, Butler service, Complimentary access to Spa Sensations wet area

Occupancy: 1-3 adults (Maximum occupancy of 3 guests)

Villa guests will receive an upgraded experience with services such as:

Personalized pre-arrival contact to learn the guest’s preferences*
Private check-in with a Hotel & Room orientation made by the butler
Customized Mini bar
25% of discount on Star Prestige
Butler courtesy call during stay
Ironing service
Complimentary late check out, Subject to availability.

*Inclusions are subjected to change without notice

Suite Ocean Front

Bed size(s): 1 king-size or 2 double beds
Room(s): Beach front location on ground level or first floor, Marble bathroom with double sink, shower and separate whirlpool tub
Air conditioning: Yes
Internet: WiFi

Room facilities:
Ceiling fan, Mini-bar stocked daily with premium liquors, international and domestic beer, soft drinks, bottled water and snacks, Flat screen TV, Alarm clock, Docking station, Digital safe, Coffee maker, Iron and ironing board, Hair dryer, Nightly turn down service with aromatherapy, Bathrobes & slippers, Pillow menu, Complimentary access to Spa Sensations wet area

Occupancy: 1-2 adults (Maximum occupancy of 2 guests)

Suite Ocean Front guests will receive an upgraded experience with services such as:

Personalized pre-arrival contact to learn the guest’s preferences*
Private check-in with a Hotel & Room orientation made by the butler
Customized Mini bar
25% of discount on Star Prestige
Butler courtesy call during stay
Ironing service
Complimentary late check out, Subject to availability.

*Inclusions are subjected to change without notice

Panoramic Ocean Front Butler Suite

Bed size(s): 1 king-size or 2 double beds
Room(s): Priority ocean front location on top floor close to the beach and main pool, Marble bathroom with double sink, shower and separate whirlpool tub
Air conditioning: Yes
Internet: WiFi

Room facilities:
Ceiling fan, 24-hour room service, Concierge and butler service, Mini-bar stocked daily with premium liquors, international and domestic beer, soft drinks, bottled water and snacks, Flat screen TV, Alarm clock, Docking station, DVD and CD player, Digital safe, Coffee maker, Iron and ironing board, Hair dryer, Nightly turn down service with aromatherapy, Bathrobes & slippers, Pillow menu, Complimentary access to Spa Sensations wet area

Occupancy: 1-2 adults (Maximum occupancy of 2 guests)

Suite Ocean Front Superior guests will receive an upgraded experience with services such as:

Personalized pre-arrival contact to learn the guest’s preferences*
Private check-in with a Hotel & Room orientation made by the butler
Customized Mini bar
25% of discount on Star Prestige
Butler courtesy call during stay
Ironing service
Complimentary late check out, Subject to availability.

*Inclusions are subjected to change without notice

Promo Suite

Food & Drink

6 restaurants

Bella Vista Buffet- International buffet
Haiku Japanese Restaurant- Japanese à la carte
La Brisa Mexican raw bar- Mexican à la carte
Venecia wine cellar- Italian à la carte
L'Atelier haute cuisine- Gourmet à la carte
Toni's Surf & Turf Restaurant- Grill à la carte

6 bars

The Grand Cellar- Wine bar
Rhapsody Cocktail Bar
Health Bar- Smoothie bar
El Mirador Lobby Bar
La Brisa beach bar
La Sirenita Aqua Bar- Pool bar
Mixology bar carts

*First come first serve for a la carte restaurants, Reservations subject to availability at arrival time.Dress code consisting of long pants for men required at all à la carte restaurants

Activities

Pools

Indoor/outdoor heated pool with a retractable roof located at the Spa
Infinity pool
Tranquility pool

Non-motorized watersports

introductory scuba demonstration in pool
catamaran
kayak

Land activities

Beach volleyball

Entertainment

Nightly entertainment

Health & Relaxation

Fitness facilities
Spa $

Other Services ($)

Padi Scuba diving center (located next door at the Iberostar Maya)
Meeting facilities (located in the complex Convention Center)
Water sports center operated independently
Medical services on call
Laundry services
Facilities located within the Playa Paraiso Complex include:Large Convention Center, Shopping Center includes: Nightclub, 32,000 sq.ft. Full Services Spa, Chapel, The Creperie, The Ice Cream Parlor, snacks & various boutiques

Golf Package ($)

Enjoy unlimited rounds of golf at the Iberostar Paraiso Golf Club for only $79.00 USD per person, per day!

Included in the golf package:

Unlimited rounds of golf, Roundtrip transfers to and from the golf course, shared Golf cart, Use of driving range, Drinks and snacks from the beverage cart

Rates, inclusions and availability are subject to change without any prior notice.

Exclusive Perks

This resort includes the following perks:

Early check-in/late check-out Check out until 2:00pm*
Bottle of sparkling wine
20% spa discount
20% discount on wines
25% discount on paid drinks at à la carte restaurants

Valid for travel completed by October 31, 2024. Added values vary by resort. Not applicable to groups. Conditions may apply. *Subject to availability.

Adults-only vacation

This resort accommodates guests aged 18+ or 21+ only.

Luxury vacation

Treat yourself to luxurious features like gourmet dining, 24-hour room service, spacious rooms, free WiFi, and more.

Spa vacation

Focus on mind, body and soul at this resort with spa facilities, fitness centre and various daily physical activities.

Wedding & Honeymoons

This resort offers discounted wedding and/or honeymoon packages and the services of a wedding coordinator. To book travel for your wedding group, request a quote from us.

To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.

Perks for Groups

Book a group package of a certain size and some guests pay only the taxes*. Request a quote now.

*Discount is not available if booking hotel only. Discount is applicable on the base fare and does not apply to surcharges, charges and taxes. Subject to availability at time of booking. Cannot be combined with any other offer, discount, or promotion, unless otherwise specified. Restrictions can include but are not limited to: type and size of group, booking and travel periods, minimum number of nights, age restrictions, and availability. Subject to availability at time of booking. Terms and conditions are subject to change without prior notice. Contact our groups department for details.

Up to $800 in Resort Credit

Receive up to USD $800 in resort credits, in the form of coupons, depending on length of stay:

USD $600 for stays of 3-5 nights
USD $800 for minimum of 6 nights.

Applicable for new bookings made as of March 29. 2023 until further notice (subject to change)

Conditions:

Resort Credit may not be redeemed for cash and there is no cash reimbursement if unused
Credit is not transferable and must be used during the length of stay
Offer is based on double occupancy.
Valid for new bookings
All packages must be sold at full market value
Blackout dates, additional restrictions or exclusions may apply
Offer based on availability
Offer is not available for groups bookings
Subject to change without notice
Combinable with other promotions