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Hyatt Ziva Cancun

 
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Location

  • Beachfront at the edge of the Cancun peninsula
  • Surrounded on three sides by the Caribbean Sea
  • Adjacent to the city's vibrant entertainment district
  • 23.5 km from Cancun airport

 

Address

Blvd. Kukulcan, Manzana 51, Lote. 7, Cancun, Mexico, 77500

Hotel Description

All-inclusive luxury has been redefined with an incredible resort in the most coveted location of Cancun.
Inspired by the beauty and culture of the destination, a naturally elegant and airy ambiance blends contemporary décor with Mayan influences. Swim-up suites, authentic cuisine and sprawling infinity pools are just a few of the many delights awaiting guests at the oceanfront Hyatt Ziva Cancun.

Meal & beverage plans

All-inclusive plan

  • Breakfast, lunch snacks and dinner daily
  • Unlimited alcoholic and non alcoholic beverages
  • 24-hour in room dining
  • Taxes and gratuities

 

Additional inclusions

  • Daily activities and nightly entertainment
  • Non-motorized water sports
  • Fitness facilities
  • WiFi in room and in public areas
  • Kids club (ages 4-12)
Check-in: 15:00
Check-out: 12:00
Number of Rooms: 547
Number Of Restaurants: 8
Number Of Bars: 6
Number Of Outdoor Pools: 2

Best For...

Family vacation

Spa vacation

Wedding & honeymoon

LGBTQ2+ Resorts

More

Important Notes

Room category age restriction: Must be 13yrs + to stay in the following room categories: Swim Up King, Swim Up Double

Room category age restrictions: Must be 18yrs + to stay in the following room categories; Turquoize Ocean Front Master King, Turquoize Ocean Front Master Double, Turquoize Sky Ocean Front Master King, Turquoize Sky Ocean Front Master Double, Turquoize Sky Swim Up Ocean Front Master King, and Turquoizee Sky Swim Up Ocean Front Master Double

Environmental Sanitation Fees are payable in local currency directly to the hotels.  As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

 

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Resort View King (with sofa bed)

Bed size(s): 1 King-size bed and 1 Queen size sofa bed
Room(s): Furnished walk-out terrace, Resort view, Bathroom with rainfall shower
Air conditioning: Yes
Internet: WiFi

Room facilities:
LCD satellite TV, Telephone, Minibar (stocked daily with water,beer, soft drinks and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, evening turn-down service, 24-hour in-suite dining with chef’s specialties

Occupancy: 1-4 adults; 2 adults and 2 children, 3 adults and 1 child (maximum occupancy of 4)

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Resort View Double

Bed size(s): 2 Queen beds
Room(s): Furnished walk-out terrace, Resort view, Bathroom with rainfall shower
Air conditioning: Yes
Internet: WiFi

Room facilities
LCD satellite TV, Telephone, Minibar (stocked daily with water,beer, soft drinks and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, evening turn-down service, 24-hour in-suite dining with chefs specialties

Occupancy: 1-4 adults; 2 adults and 2 children; 3 adults and 1 child (maximum occupancy of 4 persons)

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Ocean View King (with sofa bed)

Bed size(s): 1 King-size bed and 1 Queen size sofa bed
Room(s): Furnished walk-out terrace/balcony, Ocean view, Bathroom with rainfall shower
Air conditioning: Yes
Internet: WiFi

Room facilities:
LCD satellite TV, Telephone, Minibar (stocked daily with water, beer, soft drinks, and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, evening turn-down service, 24-hour in-suite dining with chef’s specialties

Occupancy: 1-4 adults; 2 adults and 2 children, 3 adults and 1 child (maximum occupancy of 4)

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Ocean View Double

Bed size(s): 2 Queen beds
Room(s): Furnished walk-out terrace/balcony, Ocean view, Bathroom with rainfall shower
Air conditioning: Yes
Internet: WiFi

Room facilities:
LCD satellite TV, Telephone, Minibar (stocked daily with water, beer, soft drinks, and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, evening turn-down service, 24-hour in-suite dining with chefs specialties

Occupancy: 1-4 adults; 2 adults and 2 children, 3 adults and 1 child (maximum occupancy of 4)

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Ocean Front King (with sofa bed)

Bed size(s): 1 King-size bed and 1 Queen size sofa bed
Room(s): Furnished walk-out terrace/balcony, Ocean front, Bathroom with rainfall shower
Air conditioning: Yes
Internet: WiFi

Room facilities:
LCD satellite TV, Telephone, Minibar (stocked daily with water, beer, soft drinks, and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, evening turn-down service, 24-hour in-suite dining with chef’s specialties

Occupancy: 1-4 adults; 2 adults and 2 children, 3 adults and 1 child (maximum occupancy of 4)

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Ocean Front Double

Bed size(s): 2 Queen beds
Room(s): Furnished walk-out terrace/balcony, Ocean front, Bathroom with rainfall shower
Air conditioning: Yes
Internet: WiFi

Room facilities:
LCD satellite TV, Telephone, Minibar (stocked daily with water, beer, soft drinks, and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, evening turn-down service, 24-hour in-suite dining with chef’s specialties

Occupancy: 1-4 adults; 2 adults and 2 children, 3 adults and 1 child (maximum occupancy of 4)

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Club Ocean Front King

Bed size(s): 1 King bed
Room(s): Furnished walk-out terrace/balcony, Ocean front view, Bathroom with rainfall shower
Air conditioning: Yes
Internet: WiFi

Room facilities:
LCD satellite TV, Telephone, Minibar (stocked daily with water, beer, soft drinks, and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, evening turn-down service, 24-hour in-suite dining with chef’s specialties

Occupancy: 1-3 adults; 2 adults and 1 children, (maximum occupancy of 3)

Club Ziva Level inclusions:

  • Private check in/check out in exclusive area with concierge services
  • Minibars stocked daily with water, beer, soft drinks and upgraded snacks
  • Suites located in the exclusive Club Level areas of the hotel with best views
  • Access to exclusive Club Level Lounge featuring premium drinks, appetizers, continental breakfast, table games and WiFi
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Club Ocean Front Double

Bed size(s): 2 Queen beds
Room(s): Furnished walk-out terrace/balcony, Ocean front view, Bathroom with rainfall shower
Air conditioning: Yes
Internet: WiFi

Room facilities:
LCD satellite TV, Telephone, Minibar (stocked daily with water, beer, soft drinks, and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, evening turn-down service, 24-hour in-suite dining with chefs specialties

Occupancy: 1-4 adults; 2 adults and 2 children, 3 adults and 1 child (maximum occupancy of 4)

Club Ziva Level inclusions:

  • Private check in/check out in exclusive area with concierge services
  • Minibars stocked daily with water, beer, soft drinks and upgraded snacks
  • Suites located in the exclusive Club Level areas of the hotel with best views
  • Access to exclusive Club Level Lounge featuring premium drinks, appetizers, continental breakfast, table games and WiFi
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Swim up King (with sofa bed)

Bed size(s): 1 King bed and 1 Queen size sofa bed
Room(s): Furnished walk-out terrace/balcony, direct access to semi-private pool, Ocean view, Bathroom with rainfall shower
Air conditioning: Yes
Internet: WiFi

Room facilities:
LCD satellite TV, Telephone, Minibar (stocked daily with water,beer, soft drinks and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, evening turn-down service, 24-hour in-suite dining with chef’s specialties

Occupancy: 1-4 adults; (guests must be 13 years +, maximum occupancy of 4)

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Swim up Double

Bed size(s): 2 Queen beds
Room(s): Furnished walk-out terrace/balcony, direct access to semi-private pool, Ocean view, Bathroom with rainfall shower
Air conditioning: Yes
Internet: WiFi

Room facilities:
LCD satellite TV, Telephone, Minibar (stocked daily with water,beer, soft drinks and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, evening turn-down service, 24-hour in-suite dining with chefs specialties

Occupancy: 1-4 adults; (guests must be 13 years +, maximum occupancy of 4)

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Turquoize Ocean Front Master King

Bed size(s): 1 King bed 
Room(s): Private balcony with hot tub, sitting area, Bathroom with rain fall shower
Air conditioning: Yes
Internet: WiFi

Room facilities:
Flat screen TV, Telephone, Minibar (stocked daily with water, beer, soft drinks, and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, pillow menu, evening turn-down service, a double jetted tub. 

Occupancy: 1-3 adults (Must be 18yrs+)

TURQUOIZE Exclusive adults-only experience within an all-ages resort offering private adults-only access including: 

  • Adults-only beachfront suites featuring balconies with private hot tubs 
  • VIP check-in/out and reception area 
  • Butler and concierge services 
  • Exclusive access to rooftop infinity pool with ocean views and Punta Vista bar
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Turquoize Ocean Front Master Double

Bed size(s): 2 Double beds 
Room(s): Private balcony with hot tub, Sitting area, Bathroom with rain fall shower
Air conditioning: Yes
Internet: WiFi

Room facilities:
Flat screen TV, Telephone, Minibar (stocked daily with water, beer, soft drinks, and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, pillow menu, evening turn-down service, a double jetted tub. 

Occupancy: 1-4 adults (Must be 18yrs+)

 

TURQUOIZE Exclusive adults-only experience within an all-ages resort offering private adults-only access including: 

  • Adults-only beachfront suites featuring balconies with private hot tubs 
  • VIP check-in/out and reception area 
  • Butler and concierge services 
  • Exclusive access to rooftop infinity pool with ocean views and Punta Vista bar
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Turquoize Sky Ocean Front Master King

Bed size(s): 1 King bed 
Room(s): Private balcony with hot tub, Sitting area, Bathroom with rain fall shower
Air conditioning: Yes
Internet: WiFi

Room facilities:
Flat screen TV, Telephone, Minibar (stocked daily with water, beer, soft drinks, and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, pillow menu, evening turn-down service, a double jetted tub. 

Occupancy: 1-3 adults (Must be 18yrs+)

 

TURQUOIZE Exclusive adults-only experience within an all-ages resort offering private adults-only access including: 

  • Adults-only beachfront suites featuring balconies with private hot tubs 
  • VIP check-in/out and reception area 
  • Butler and concierge services 
  • Exclusive access to rooftop infinity pool with ocean views and Punta Vista bar
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Turquoize Sky Ocean Front Master Double

Bed size(s): 2 Double beds
Room(s): Private balcony with hot tub, Sitting area, Bathroom with rain fall shower
Air conditioning: Yes
Internet: WiFi

Room facilities:
Flat screen TV, Telephone, Minibar (stocked daily with water, beer, soft drinks, and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, pillow menu, evening turn-down service, a double jetted tub. 

Occupancy: 1-4 adults (Must be 18yrs+)

 

TURQUOIZE Exclusive adults-only experience within an all-ages resort offering private adults-only access including: 

  • Adults-only beachfront suites featuring balconies with private hot tubs 
  • VIP check-in/out and reception area 
  • Butler and concierge services 
  • Exclusive access to rooftop infinity pool with ocean views and Punta Vista bar
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Turquoize Sky Swim Up Ocean Front Master King

Bed size(s): 1 King bed
Room(s): Private balcony with hot tub, Sitting area, Bathroom with rain fall shower
Air conditioning: Yes
Internet: WiFi

Room facilities:
Flat screen TV, Telephone, Minibar (stocked daily with water, beer, soft drinks, and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, pillow menu, evening turn-down service, a double jetted tub. 

Occupancy: 1-3 adults (Must be 18yrs+)

 

TURQUOIZE Exclusive adults-only experience within an all-ages resort offering private adults-only access including: 

  • Adults-only beachfront suites featuring balconies with private hot tubs 
  • VIP check-in/out and reception area 
  • Butler and concierge services 
  • Exclusive access to rooftop infinity pool with ocean views and Punta Vista bar
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Turquoize Sky Swim Up Ocean Front Master Double

Bed size(s): 2 Double beds
Room(s): Private balcony with hot tub, Sitting area, Bathroom with rain fall shower
Air conditioning: Yes
Internet: WiFi

Room facilities:
Flat screen TV, Telephone, Minibar (stocked daily with water, beer, soft drinks, and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, pillow menu, evening turn-down service, a double jetted tub.  

Occupancy: 1-4 adults (Must be 18yrs+)

 

TURQUOIZE Exclusive adults-only experience within an all-ages resort offering private adults-only access including: 

  • Adults-only beachfront suites featuring balconies with private hot tubs 
  • VIP check-in/out and reception area 
  • Butler and concierge services 
  • Exclusive access to rooftop infinity pool with ocean views and Punta Vista bar
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Oceanfront Pyramid Suite (with sofa bed)

Bed size(s): 2 queen beds and 1 sofa bed
Room(s): Two-story suites, Two private balconies, Ocean view, Sitting area, Bathroom with rainfall shower
Air conditioning: Yes
Internet: WiFi

Room facilities:
LCD satellite TV, Telephone, Minibar (stocked daily with water, beer, soft drinks, and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, evening turn-down service, 24-hour in-suite dining with chef’s specialties  

Occupancy: 1-4 adults; 2 adults and 2 children; 3 adults and 2 children (maximum occupancy of 5)

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Club Ocean Front Corner Suite

Bed size(s): 1 king-size bed and 1 queen sofa bed
Room(s): Corner suite, Private balcony with hot tub, Ocean view, Sitting area, One full bathroom with separate rainfall shower, One powder room
Air conditioning: Yes
Internet: WiFi

Room facilities:
LCD satellite TV, Telephone, Minibar (stocked daily with water, beer, soft drinks, and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, evening turn-down service, 24-hour in-suite dining with chef’s specialties  

Occupancy: 1-3 adults; 2 adults and 2 children, 3 adults and 1 child (maximum occupancy of 4)

Club Ziva Level inclusions:

  • Private check in/check out in exclusive area with concierge services
  • Minibars stocked daily with water, beer, soft drinks and upgraded snacks
  • Suites located in the exclusive Club Level areas of the hotel with best views
  • Access to exclusive Club Level Lounge featuring premium drinks, appetizers, continental breakfast, table games and WiFi
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Club Oceanfront Master Suite

Bed size(s): 1 king-size bed and 1 queen sofa bed
Room(s): Private balcony with hot tub, Sitting area, Bathroom with rain fall shower
Air conditioning: Yes
Internet: WiFi

Room facilities:
LCD satellite TV, Telephone, Minibar (stocked daily with water, beer, soft drinks, and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, evening turn-down service, 24-hour in-suite dining with chef’s specialties 

Occupancy: 1-3 adults; 2 adults and 2 children, 3 adults and 1 child (maximum occupancy of 4 persons)

Club Ziva Level inclusions:

  • Private check in/check out in exclusive area with concierge services
  • Minibars stocked daily with water, beer, soft drinks and upgraded snacks
  • Suites located in the exclusive Club Level areas of the hotel with best views
  • Access to exclusive Club Level Lounge featuring premium drinks, appetizers, continental breakfast, table games and WiFi
  • Butler service
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Club 2-Bedroom Ocean Front Suite

Bed size(s): 1 king-size bed, 2 queen beds
Room(s): 2-bedroom suite, Private balcony with a hot tub, Access to Ziva Club, Ocean front view, Sitting area, Bathroom with rainfall shower
Air conditioning: Yes
Internet: WiFi

Room facilities:
LCD satellite TV, Telephone, Minibar (stocked daily with water, beer, soft drinks, and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, evening turn-down service, 24-hour in-suite dining with chef’s specialties 

Occupancy: 1-6 adults; 4 adults and 2 children; 3 adults and 3 children; 2 adults and 4 children (maximum occupancy of 6 persons)

Club Ziva Level inclusions:

  • Private check in/check out in exclusive area with concierge services
  • Minibars stocked daily with water, beer, soft drinks and upgraded snacks
  • Suites located in the exclusive Club Level areas of the hotel with best views
  • Access to exclusive Club Level Lounge featuring premium drinks, appetizers, continental breakfast, table games and WiFi
  • Butler service
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Presidential Suite

Bed size(s): 1 king-size bed, 2 queen beds, and 1 sofa bed
Room(s): Penthouse suite spread across the entire 18th floor, Access to Ziva Club, Ocean view, Sitting area, Bathroom with separate shower, Private tub
Air conditioning: Yes
Internet: WiFi

Room facilities:
LCD satellite TV, Telephone, Minibar (stocked daily with water, beer, soft drinks, and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, evening turn-down service, 24-hour in-suite dining with chefs specialties 

Occupancy: 1-6 adults; 3 adults and 3 children; 2 adults and 4 children (maximum occupancy of 6)

Club Ziva Level inclusions:

  • Private check in/check out in exclusive area with concierge services
  • Minibars stocked daily with water, beer, soft drinks and upgraded snacks
  • Suites located in the exclusive Club Level areas of the hotel with best views
  • Access to exclusive Club Level Lounge featuring premium drinks, appetizers, continental breakfast, table games and WiFi
  • Butler service
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Food & Drink

  • 8 Dining options, including 1 buffet and 5 a la carte featuring  American, Asian, French and Italian cuisine, cafe, grill, snack bar and roaming food carts, dessert parlour
  • 6 bars serving unlimited international and domestic brand beverages including a microbrewery, and swim up bar

 

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Activities

  • 2 infinity pools
  • 2 oversized hot tubs, Non motorized water sports, Theme parties, yoga classes, pool games, Basketball
  • Tennis
  • KidZ Club with water park and games room for ages 4-12,
  • @Moods Lounge (Teen-only spot to chill out and socialize)
  • Live music
  • Culturally inspired shows performed in the outdoor theatre
     
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Health & Relaxation

  • Fully equipped fitness centre with ocean views available
  • Zen Spa ($)
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Other Services ($)

  • Fishing
  • Sailing
  • Motorized water sports
  • Wedding services
  • Meeting rooms
  • Private pier for daytime viewing
  • Snorkeling or candlelight dinners


 

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Family vacation

Keep everyone happy at resorts offering dedicated kids' pools, supervised clubs, and more for the family. Discounts for kids may also be available.

Please note that any discounts will be reflected in your final price at checkout.

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Spa vacation

Focus on mind, body and soul at this resort with spa facilities, fitness centre and various daily physical activities.

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Wedding & honeymoon

This resort offers discounted wedding and/or honeymoon packages and the services of a wedding coordinator. To book travel for your wedding group, request a quote from us.

To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.

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LGBTQ2+ Resorts

All members and allies of the community are welcomed at this LGBTQ2+ friendly resort. 

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Toronto, Ontario, Canada (YYZ)
09 Jun
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16 Jun
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