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Family Collection Spa Collection

Hyatt Ziva Cancun

About this hotel

All-inclusive luxury has been redefined with an incredible resort in the most coveted location of Cancun.
Inspired by the beauty and culture of the destination, a naturally elegant and airy ambiance blends
contemporary décor with Mayan influences. Swim-up suites, authentic cuisine and sprawling infinity pools
are just a few of the many delights awaiting guests at the oceanfront Hyatt Ziva Cancun.

Why book this hotel?

Meal & beverage plans

All-inclusive plan

  • Breakfast, lunch snacks and dinner daily
  • Unlimited alcoholic and non alcoholic beverages
  • 24-hour in room dining
  • Taxes and gratuities


Additional inclusions

  • Daily activities and nightly entertainment
  • Non-motorized water sports
  • 24-hour fitness facilities
  • WiFi in room and in public areas
  • Kids club (ages 4-11)

 

Family Collection

Take your family on an unforgettable vacation with trips geared to the whole gang!
Keep everyone happy at the best all-inclusive family resorts offering dedicated kids' pools and supervised clubs. You can bring the whole family thanks to discounts for kids and the perks of our Play program. Book all-inclusive family vacation packages!

Number of travellers: To add more travellers to your booking in Mexico, the Caribbean, or South & Central America, simply select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.

Spa Collection

Focus on mind, body and soul at resorts with spa facilities and daily yoga and meditation.

Number of travellers: To add more travellers to your booking, select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.

Club 2-Bedroom Ocean Front Suite

Bed size(s): 1 king-size bed, 2 queen beds
Room(s): 2-bedroom suite, Private balcony with a hot tub, Access to Ziva Club, Ocean front view, Sitting area, Bathroom with rainfall shower
Air conditioning: Yes
Internet: WiFi

Room facilities:
LCD satellite TV, Telephone, Minibar (stocked daily with water, beer, soft drinks, and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, Evening turn-down service, 24-hour in-suite dining with chef’s specialties 

Occupancy: 1-6 adults; 4 adults and 2 children; 3 adults and 3 children; 2 adults and 4 children (maximum occupancy of 6 persons)

Club Ziva Level inclusions

  • Private check in/check out in exclusive area with concierge services
  • Minibars stocked daily with water, beer, soft drinks and upgraded snacks
  • Suites located in the exclusive Club Level areas of the hotel with best views
  • Access to exclusive Club Level Lounge featuring premium drinks, appetizers, continental breakfast, table games and WiFi
  • Butler service

Club Ocean Front Double

Bed size(s): 2 Double beds
Room(s): Furnished walk-out terrace/balcony, Ocean front view, Bathroom with rainfall shower
Air conditioning: Yes
Internet: WiFi

Room facilities:
LCD satellite TV, Telephone, Minibar (stocked daily with water, beer, soft drinks, and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, Evening turn-down service, 24-hour in-suite dining with chef’s specialties

Occupancy: 1-4 adults; 2 adults and 2 children, 3 adults and 1 child (maximum occupancy of 4)

Club Ziva Level inclusions

  • Private check in/check out in exclusive area with concierge services
  • Minibars stocked daily with water, beer, soft drinks and upgraded snacks
  • Suites located in the exclusive Club Level areas of the hotel with best views
  • Access to exclusive Club Level Lounge featuring premium drinks, appetizers, continental breakfast, table games and WiFi

Club Ocean Front King

Bed size(s): 1 king-size bed
Room(s): Furnished walk-out terrace/balcony, Ocean front view, Bathroom with rainfall shower
Air conditioning: Yes
Internet: WiFi

Room facilities:
LCD satellite TV, Telephone, Minibar (stocked daily with water, beer, soft drinks, and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, Evening turn-down service, 24-hour in-suite dining with chef’s specialties

Occupancy: 1-3 adults; 2 adults and 1 children, (maximum occupancy of 3)

Club Ziva Level inclusions

  • Private check in/check out in exclusive area with concierge services
  • Minibars stocked daily with water, beer, soft drinks and upgraded snacks
  • Suites located in the exclusive Club Level areas of the hotel with best views
  • Access to exclusive Club Level Lounge featuring premium drinks, appetizers, continental breakfast, table games and WiFi

Club Ocean Front Master Suite

Bed size(s): 1 king-size bed and 1 queen sofa bed
Room(s): Private balcony with hot tub, Sitting area, Bathroom with rain fall shower
Air conditioning: Yes
Internet: WiFi

Room facilities:
LCD satellite TV, Telephone, Minibar (stocked daily with water, beer, soft drinks, and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, Evening turn-down service, 24-hour in-suite dining with chef’s specialties 

Occupancy: 1-3 adults; 2 adults and 2 children, 3 adults and 1 child (maximum occupancy of 4 persons)

Club Ziva Level inclusions

  • Private check in/check out in exclusive area with concierge services
  • Minibars stocked daily with water, beer, soft drinks and upgraded snacks
  • Suites located in the exclusive Club Level areas of the hotel with best views
  • Access to exclusive Club Level Lounge featuring premium drinks, appetizers, continental breakfast, table games and WiFi
  • Butler service

 

Club Ocean Front Corner Suite

Bed size(s): 1 king-size bed and 1 queen sofa bed
Room(s): Corner suite, Private balcony with hot tub, Ocean view, Sitting area, One full bathroom with separate rainfall shower, One powder room
Air conditioning: Yes
Internet: WiFi

Room facilities:
LCD satellite TV, Telephone, Minibar (stocked daily with water, beer, soft drinks, and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, Evening turn-down service, 24-hour in-suite dining with chef’s specialties

Occupancy: 1-3 adults; 2 adults and 2 children, 3 adults and 1 child (maximum occupancy of 4)

Club Ziva Level inclusions

  • Private check in/check out in exclusive area with concierge services
  • Minibars stocked daily with water, beer, soft drinks and upgraded snacks
  • Suites located in the exclusive Club Level areas of the hotel with best views
  • Access to exclusive Club Level Lounge featuring premium drinks, appetizers, continental breakfast, table games and WiFi

 

Dolphin View Master Double

Bed size(s): 2 double beds and 1 queen-size sofa bed
Room(s): Dolphin habitat view, Sitting area, Bathroom with separate shower
Air conditioning: Yes
Internet: WiFi

Room facilities
Telephone, Mini-bar, In-room safe (laptop size), Iron & ironing board

Occupancy: 1-6 adults; 3 adults and children; 2 adults and 4 children (maximum occupancy of 6 persons)

Dolphin View Master King

Bed size(s): 1 king-size bed and 1 queen-size sofa bed
Room(s): Dolphin habitat view, Sitting area, Bathroom with separate shower
Air conditioning: Yes
Internet: WiFi

Room facilities
Telephone, Mini-bar, In-room safe (laptop size), Iron & ironing board

Occupancy: 1-4 adults; 2 adults and 2 children; 3 adults and 1 child (maximum occupancy of 4 persons)

Double

Bed size(s): 2 Double beds
Room(s): Furnished walk-out terrace, Garden view, Bathroom with rainfall shower
Air conditioning: Yes
Internet: WiFi

Room facilities:
LCD satellite TV, Telephone, Minibar (stocked daily with water, beer, soft drinks, and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, Evening turn-down service, 24-hour in-suite dining with chef’s specialties

Occupancy: 1-4 adults; 2 adults and 2 children, 3 adults and 1 child (maximum occupancy of 4)

King (with sofa bed)

Bed size(s): 1 king-size bed and 1 queen size sofa bed
Room(s): Furnished walk-out terrace/balcony, Garden view, Bathroom with rainfall shower
Air conditioning: Yes
Internet: WiFi

Room facilities:
LCD satellite TV, Telephone, Minibar (stocked daily with water, beer, soft drinks, and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, Evening turn-down service, 24-hour in-suite dining with chef’s specialties

Occupancy: 1-4 adults; 2 adults and 2 children, 3 adults and 1 child (maximum occupancy of 4)

Ocean Front Double

Bed size(s): 2 Double beds
Room(s): Furnished walk-out terrace/balcony, Ocean front, Bathroom with rainfall shower
Air conditioning: Yes
Internet: WiFi

Room facilities:
LCD satellite TV, Telephone, Minibar (stocked daily with water, beer, soft drinks, and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, Evening turn-down service, 24-hour in-suite dining with chef’s specialties

Occupancy: 1-4 adults; 2 adults and 2 children, 3 adults and 1 child (maximum occupancy of 4)

Ocean Front King (with sofa bed)

Bed size(s): 1 king-size bed and 1 queen size sofa bed
Room(s): Furnished walk-out terrace/balcony, Ocean front, Bathroom with rainfall shower
Air conditioning: Yes
Internet: WiFi

Room facilities:
LCD satellite TV, Telephone, Minibar (stocked daily with water, beer, soft drinks, and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, Evening turn-down service, 24-hour in-suite dining with chef’s specialties

Occupancy: 1-4 adults; 2 adults and 2 children, 3 adults and 1 child (maximum occupancy of 4)

 

Ocean View Double

Bed size(s): 2 Double beds
Room(s): Furnished walk-out terrace/balcony, Ocean view, Bathroom with rainfall shower
Air conditioning: Yes
Internet: WiFi

Room facilities:
LCD satellite TV, Telephone, Minibar (stocked daily with water, beer, soft drinks, and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, Evening turn-down service, 24-hour in-suite dining with chef’s specialties

Occupancy: 1-4 adults; 2 adults and 2 children, 3 adults and 1 child (maximum occupancy of 4)

Ocean View King (with sofa bed)

Bed size(s): 1 king-size bed and 1 queen size sofa bed
Room(s): Furnished walk-out terrace/balcony, Ocean view, Bathroom with rainfall shower
Air conditioning: Yes
Internet: WiFi

Room facilities:
LCD satellite TV, Telephone, Minibar (stocked daily with water, beer, soft drinks, and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, Evening turn-down service, 24-hour in-suite dining with chef’s specialties

Occupancy: 1-4 adults; 2 adults and 2 children, 3 adults and 1 child (maximum occupancy of 4)

Presidential Suite

Bed size(s): 1 king-size bed, 2 double beds, and 1 sofa bed
Room(s): Penthouse suite spread across the entire 18th floor, Access to Ziva Club, Ocean view, Sitting area, Bathroom with separate shower, Private tub
Air conditioning: Yes
Internet: WiFi

Room facilities:
LCD satellite TV, Telephone, Minibar (stocked daily with water, beer, soft drinks, and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, Evening turn-down service, 24-hour in-suite dining with chef’s specialties 

Occupancy: 1-6 adults; 3 adults and 3 children; 2 adults and 4 children (maximum occupancy of 6)

Club Ziva Level inclusions

  • Private check in/check out in exclusive area with concierge services
  • Minibars stocked daily with water, beer, soft drinks and upgraded snacks
  • Suites located in the exclusive Club Level areas of the hotel with best views
  • Access to exclusive Club Level Lounge featuring premium drinks, appetizers, continental breakfast, table games and WiFi
  • Butler service

 

Oceanfront Pyramid Suite (with sofa bed)

Bed size(s): 2 double beds and 1 sofa bed
Room(s): Two-story suites, Two private balconies, Ocean view, Sitting area, Bathroom with rainfall shower
Air conditioning: Yes
Internet: WiFi

Room facilities:
LCD satellite TV, Telephone, Minibar (stocked daily with water, beer, soft drinks, and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, Evening turn-down service, 24-hour in-suite dining with chef’s specialties

Occupancy: 1-4 adults; 2 adults and 2 children; 3 adults and 2 children (maximum occupancy of 5)

Resort View Double

Bed size(s): 2 double beds
Room(s): Furnished walk-out terrace, Resort view, Bathroom with rainfall shower
Air conditioning: Yes
Internet: WiFi

Room facilities
LCD satellite TV, Telephone, Minibar (stocked daily with water,beer, soft drinks and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, Evening turn-down service, 24-hour in-suite dining with chef’s specialties

Occupancy: 1-4 adults; 2 adults and 2 children; 3 adults and 1 child (maximum occupancy of 4 persons)

Resort View King (with sofa bed)

Bed size(s): 1 king-size bed and 1 queen size sofa bed
Room(s): Furnished walk-out terrace, Resort view, Bathroom with rainfall shower
Air conditioning: Yes
Internet: WiFi

Room facilities:
LCD satellite TV, Telephone, Minibar (stocked daily with water,beer, soft drinks and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, Evening turn-down service, 24-hour in-suite dining with chef’s specialties

Occupancy: 1-4 adults; 2 adults and 2 children, 3 adults and 1 child (maximum occupancy of 4)

Swim up Double

Bed size(s): 2 Double beds
Room(s): Furnished walk-out terrace/balcony, direct access to semi-private pool, Ocean view, Bathroom with rainfall shower
Air conditioning: Yes
Internet: WiFi

Room facilities:
LCD satellite TV, Telephone, Minibar (stocked daily with water,beer, soft drinks and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, Evening turn-down service, 24-hour in-suite dining with chef’s specialties

Occupancy: 1-4 adults; (guests must be 13 years +, maximum occupancy of 4)

Swim up King (with sofa bed)

Bed size(s): 1 king-size bed and 1 queen size sofa bed
Room(s): Furnished walk-out terrace/balcony, direct access to semi-private pool, Ocean view, Bathroom with rainfall shower
Air conditioning: Yes
Internet: WiFi

Room facilities:
LCD satellite TV, Telephone, Minibar (stocked daily with water,beer, soft drinks and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, Evening turn-down service, 24-hour in-suite dining with chef’s specialties

Occupancy: 1-4 adults; (guests must be 13 years +, maximum occupancy of 4)

Location

Cancun, Q. Roo, Hotel Zone Riviera Maya, 77500, MX
Hyatt Ziva Cancun