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Hyatt Ziva Cancun

 
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Location

  • 23.5 km from Cancun/Mayan Riviera airport
  • Located directly on the beach
  • Hotel Zone, Cancun
  • 2.4 km from Cancun Golf Club at Pok Ta Pok
  • 12.5 km from Golf Puerto Cancun

Address

Blvd. Kukulcan, Manzana 51, Lote. 7, Cancun, Mexico, 77500

Hotel description

All-inclusive luxury has been redefined with an incredible resort in the most coveted location of Cancun.
Inspired by the beauty and culture of the destination, a naturally elegant and airy ambiance blends contemporary décor with Mayan influences. Swim-up suites, authentic cuisine and sprawling infinity pools are just a few of the many delights awaiting guests at the oceanfront Hyatt Ziva Cancun.

Meal and beverage plans

All Inclusive Plan

  • Breakfast, lunch and dinner daily
  • Unlimited alcoholic and non alcoholic beverages

Additional inclusions

  • Daily activities and nightly entertainment
  • Non-motorized water sports
  • Fitness facilities
  • Kids club (ages 4-12)
  • WiFi throughout the property
  • Taxes and gratuities

Upgrade your stay

Upgrade your stay

CLUB LEVEL 

An upgraded experience offering additional luxuries such as:        

  • Private check-in and check-out in exclusive area with concierge services
  • Minibars stocked daily with water, beer, soft drinks and upgraded snacks
  • Exclusive Club Level lounge featuring premium drinks, appetizers, continental breakfast, table games and Wi-Fi
  • Best views from the suites in the exclusive Club Level          
  • Butler services for Club Ocean Front Master, Club Two-Bedroom Oceanfront & Presidential Suites
  • Complimentary domestic and international phone calls to the USA and Canada via Hyatt Ziva Cancun App for Club Ocean Front Master, Club Two-Bedroom Oceanfront & Presidential Suites

TURQUOIZE

Exclusive adults-only experience within an all-ages resort offering private adults-only access including: 

  • Adults-only beachfront suites featuring balconies with private hot tubs
  • VIP check-in/out and reception area
  • Butler and concierge services
  • Exclusive access to rooftop infinity pool with ocean views and Punta Vista bar
Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Number of rooms: 547
Number of restaurants: 9
Number of bars: 6

Best For...

Family

Spa

Wedding & honeymoons

Ecolabel hotels

LGBTQ2+ Resorts

More

Important Notes

Environmental Sanitation Fees are payable in local currency directly to the hotels.  As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

Must be 13+ years to stay in the following room categories:

  • Swim Up King
  • Swim Up Double

 

Must be 18+ years to stay in the following room categories:

  • Turquoize Ocean Front Master King
  • Turquoize Ocean Front Master Double
  • Turquoize Sky Ocean Front Master King
  • Turquoize Sky Ocean Front Master Double
  • Turquoize Sky Swim Up Ocean Front Master King
  • Turquoizee Sky Swim Up Ocean Front Master Double
More
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Resort View King (with sofa bed)

Meal plan: All Inclusive Plan
Room view: Resort view
Air conditioning: Yes
Bedding: 1 king-size bed and 1 queen-size sofa bed
Maximum occupancy: 4
Occupancy detail: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Terrace, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Resort View Double

Meal plan: All Inclusive Plan
Room view: Resort view
Air conditioning: Yes
Bedding: 2 queen-size beds
Maximum occupancy: 4
Occupancy detail: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Terrace, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Ocean View King (with sofa bed)

Meal plan: All Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 1 king-size bed and 1 queen-size sofa bed
Maximum occupancy: 4
Occupancy detail: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Balcony or terrace, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Ocean View Double

Meal plan: All Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 2 queen-size beds
Maximum occupancy: 4
Occupancy detail: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Balcony or terrace, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Ocean Front King (with sofa bed)

Meal plan: All Inclusive Plan
Room view: Oceanfront
Air conditioning: Yes
Bedding: 1 king-size bed and 1 queen-size bed
Maximum occupancy: 4
Occupancy detail: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Balcony or terrace, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Ocean Front Double

Meal plan: All Inclusive Plan
Room view: Oceanfront
Air conditioning: Yes
Bedding: 2 queen-size beds
Maximum occupancy: 4
Occupancy detail: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Balcony or terrace, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Club Ocean Front King

This room includes extra perks as part of this hotel’s Upgrade your stay program.

Meal plan: All Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 1 king-size bed
Maximum occupancy: 3
Occupancy detail: 1-3 adults, 2 adults and 1 children
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Balcony or terrace, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Club Ocean Front Double

This room includes extra perks as part of this hotel’s Upgrade your stay program.

Meal plan: All Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 2 double beds
Maximum occupancy: 4
Occupancy detail: 1-4 adults, 2 adults and 2 children, 3 adults and 1 child
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Balcony or terrace, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Swim up King (with sofa bed)

Meal plan: All Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 1 king-size bed and 1 queen-size bed
Maximum occupancy: 4
Occupancy detail: 1-4 adults (13+ years)
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Balcony or terrace, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Swim up Double

Meal plan: All Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 2 queen-size beds
Maximum occupancy: 4
Occupancy detail: 1-4 adults (13+ years)
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Balcony or terrace, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Turquoize Ocean Front Master King

This room includes extra perks as part of this hotel’s Upgrade your stay program.

Meal plan: All Inclusive Plan
Room view: Oceanfront
Air conditioning: Yes
Bedding: 1 king-size bed
Other areas: Living area.
Maximum occupancy: 3
Occupancy detail: 1-3 adults (18+ years)
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Balcony, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Turquoize Ocean Front Master Double

This room includes extra perks as part of this hotel’s Upgrade your stay program.

Meal plan: All Inclusive Plan
Room view: Oceanfront
Air conditioning: Yes
Bedding: 2 double beds
Other areas: Living area.
Maximum occupancy: 4
Occupancy detail: 1-4 adults (18+ years)
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Balcony, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Turquoize Sky Ocean Front Master King

This room includes extra perks as part of this hotel’s Upgrade your stay program.

Meal plan: All Inclusive Plan
Room view: Oceanfront
Air conditioning: Yes
Bedding: 1 king-size bed
Other areas: Living area.
Maximum occupancy: 3
Occupancy detail: 1-3 adults (18+ years)
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Balcony, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Turquoize Sky Ocean Front Master Double

This room includes extra perks as part of this hotel’s Upgrade your stay program.

Meal plan: All Inclusive Plan
Room view: Oceanfront
Air conditioning: Yes
Bedding: 2 double beds
Other areas: Living area.
Maximum occupancy: 4
Occupancy detail: 1-4 adults (18+ years)
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Balcony, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Turquoize Sky Swim Up Ocean Front Master King

This room includes extra perks as part of this hotel’s Upgrade your stay program.

Meal plan: All Inclusive Plan
Room view: Oceanfront
Air conditioning: Yes
Bedding: 1 king-size bed
Other areas: Living area.
Maximum occupancy: 3
Occupancy detail: 1-3 adults (18+ years)
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Balcony, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Turquoize Sky Swim Up Ocean Front Master Double

This room includes extra perks as part of this hotel’s Upgrade your stay program.

Meal plan: All Inclusive Plan
Room view: Oceanfront
Air conditioning: Yes
Bedding: 2 double beds
Other areas: Living area.
Maximum occupancy: 4
Occupancy detail: 1-4 adults (18+ years)
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Balcony, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Oceanfront Pyramid Suite (with sofa bed)

Meal plan: All Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 2 queen-size beds and 1 sofa bed
Other areas: Living area.
Maximum occupancy: 5
Occupancy detail: 1-4 adults, 2 adults and 2 children, 3 adults and 2 children
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Balcony, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Club Ocean Front Corner Suite

This room includes extra perks as part of this hotel’s Upgrade your stay program.

Meal plan: All Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 1 king-size bed and 1 queen-size sofa bed
Other areas: Living area.
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 2 adults and 2 children, 3 adults and 1 child
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Balcony, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Club Oceanfront Master Suite

This room includes extra perks as part of this hotel’s Upgrade your stay program.

Meal plan: All Inclusive Plan
Room view: Oceanfront
Air conditioning: Yes
Bedding: 1 king-size bed and 1 queen-size bed
Other areas: Living area.
Maximum occupancy: 4
Occupancy detail: 1-3 adults, 2 adults and 2 children, 3 adults and 1 child
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Balcony, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Club 2-Bedroom Ocean Front Suite

This room includes extra perks as part of this hotel’s Upgrade your stay program.

Meal plan: All Inclusive Plan
Room view: Oceanfront
Air conditioning: Yes
Bedding: 1 king-size bed and 2 queen-size beds
Other areas: Living area.
Maximum occupancy: 6
Occupancy detail: 1-6 adults, 4 adults and 2 children, 3 adults and 3 children, 2 adults and 4 children
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Balcony, Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar.
Bathroom amenities:
Private bathroom, shower only, Hairdryer, Bathrobe available for your use.
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Presidential Suite

Meal plan: All Inclusive Plan
Room view: Ocean view
Air conditioning: Yes
Bedding: 1 king-size bed, 2 queen-size beds, and 1 sofa bed
Other areas: Living area.
Maximum occupancy: 6
Occupancy detail: 1-6 adults, 3 adults and 3 children, 2 adults and 4 children
Room service: 24-hour room service
Maid services: Turndown service
Room amenities:
Air conditioning, TV, Telephone, In-room safe, Iron, Mini-bar.
Bathroom amenities:
Private bathroom with tub and separate shower, Hairdryer, Bathrobe available for your use.
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Restaurants & Bars

Restaurants

9 restaurants
  • La Bastille - À la carte - French cuisine - Adults-only (18+)
  • El Mercado - Buffet - International
  • The Moongate - À la carte - Teppanyaki
  • Tradewinds - À la carte - Grill / Steakhouse
  • Lorenzo's - À la carte - Italian
  • Habaneros - À la carte - Caribbean
  • Chevy's - À la carte - American
  • Pasteles - Snack bar - Sweets
  • Casa del Café - À la carte - Cafe

Bars

6 bars
  • Tequileria
  • Lobby Bar
  • Craft brewery/Microbrewery
  • Pool Bar

Activities

Pools

2 pools, whirlpools
  • Whirlpool
  • Waterpark
  • Infinity pool

Motorized and non-motorized water sports

  • Kayak
  • Fishing ($)
  • Sailing ($)
  • Paddle board
  • Snorkeling

Land activities

  • Tennis
  • Games room
  • Basketball
  • Dance lessons
  • Spanish lessons

Entertainment

  • Teen's Club
  • Theater
  • Live music
  • Theme nights
  • Kid's Club

Health and Relaxation

  • Fitness centre
  • Spa ($)
  • Yoga

Other facilities & services

  • Wedding packages and services ($)
  • Meeting facilities
  • Candlelight dinners
  • Private pier for daytime viewing
  • Virtual golf
  • Chef's Table - 6-course culinary experience
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Environmental Sanitation Fees

Environmental Sanitation Fees are payable in local currency directly to the hotels.  As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

Back to top

Room Category Age Restrictions

Must be 13+ years to stay in the following room categories:

  • Swim Up King
  • Swim Up Double

 

Must be 18+ years to stay in the following room categories:

  • Turquoize Ocean Front Master King
  • Turquoize Ocean Front Master Double
  • Turquoize Sky Ocean Front Master King
  • Turquoize Sky Ocean Front Master Double
  • Turquoize Sky Swim Up Ocean Front Master King
  • Turquoizee Sky Swim Up Ocean Front Master Double
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Family

Keep everyone happy at resorts offering dedicated kids' pools, supervised clubs, and more for the family. Discounts for kids may also be available. Please note that any discounts will be reflected in your final price at checkout.

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Spa

Focus on mind, body and soul at this resort with spa facilities, fitness centre and various daily physical activities.

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Wedding & honeymoons

This resort offers wedding and/or honeymoon packages and the services of a wedding coordinator.  

 To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.  

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Ecolabel hotels

This hotel has declared its commitment to one or more ecolabels endorsed by the Global Sustainable Tourism Council. 

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LGBTQ2+ Resorts

All members and allies of the community are welcomed at this LGBTQ-friendly resort.

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Toronto, Ontario, Canada (YYZ)
25 Nov
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02 Dec
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Hotel Check-in
25 Nov
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Hotel Check-out
02 Dec
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