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Hyatt Ziva Cancun
About this hotel
All-inclusive luxury has been redefined with an incredible resort in the most coveted location of Cancun.
Inspired by the beauty and culture of the destination, a naturally elegant and airy ambiance blends
contemporary décor with Mayan influences. Swim-up suites, authentic cuisine and sprawling infinity pools
are just a few of the many delights awaiting guests at the oceanfront Hyatt Ziva Cancun.
Why book this hotel?
Meal & beverage plans
All-inclusive plan
- Breakfast, lunch snacks and dinner daily
- Unlimited alcoholic and non alcoholic beverages
- 24-hour in room dining
- Taxes and gratuities
Additional inclusions
- Daily activities and nightly entertainment
- Non-motorized water sports
- 24-hour fitness facilities
- WiFi in room and in public areas
- Kids club (ages 4-11)
Spa Collection
Focus on mind, body and soul at resorts with spa facilities and daily yoga and meditation.
Number of travellers: To add more travellers to your booking, select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.
Luxe Collection
It's all about fine dining, 24-hour room service and elegant style at these deluxe resorts.
Number of travellers: To add more travellers to your booking, select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.
Club 2-Bedroom Ocean Front Suite
Bed size(s): 1 king-size bed, 2 queen beds
Room(s): 2-bedroom suite, Private balcony with a hot tub, Access to Ziva Club, Ocean front view, Sitting area, Bathroom with rainfall shower
Air conditioning: Yes
Internet: WiFi
Room facilities:
LCD satellite TV, Telephone, Minibar (stocked daily with water, beer, soft drinks, and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, Evening turn-down service, 24-hour in-suite dining with chef’s specialties
Occupancy: 1-6 adults; 4 adults and 2 children; 3 adults and 3 children; 2 adults and 4 children (maximum occupancy of 6 persons)
Club Ziva Level inclusions
- Private check in/check out in exclusive area with concierge services
- Minibars stocked daily with water, beer, soft drinks and upgraded snacks
- Suites located in the exclusive Club Level areas of the hotel with best views
- Access to exclusive Club Level Lounge featuring premium drinks, appetizers, continental breakfast, table games and WiFi
- Butler service
Club Ocean Front Double
Bed size(s): 2 Double beds
Room(s): Furnished walk-out terrace/balcony, Ocean front view, Bathroom with rainfall shower
Air conditioning: Yes
Internet: WiFi
Room facilities:
LCD satellite TV, Telephone, Minibar (stocked daily with water, beer, soft drinks, and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, Evening turn-down service, 24-hour in-suite dining with chef’s specialties
Occupancy: 1-4 adults; 2 adults and 2 children, 3 adults and 1 child (maximum occupancy of 4)
Club Ziva Level inclusions
- Private check in/check out in exclusive area with concierge services
- Minibars stocked daily with water, beer, soft drinks and upgraded snacks
- Suites located in the exclusive Club Level areas of the hotel with best views
- Access to exclusive Club Level Lounge featuring premium drinks, appetizers, continental breakfast, table games and WiFi
Club Ocean Front King
Bed size(s): 1 king-size bed
Room(s): Furnished walk-out terrace/balcony, Ocean front view, Bathroom with rainfall shower
Air conditioning: Yes
Internet: WiFi
Room facilities:
LCD satellite TV, Telephone, Minibar (stocked daily with water, beer, soft drinks, and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, Evening turn-down service, 24-hour in-suite dining with chef’s specialties
Occupancy: 1-3 adults; 2 adults and 1 children, (maximum occupancy of 3)
Club Ziva Level inclusions
- Private check in/check out in exclusive area with concierge services
- Minibars stocked daily with water, beer, soft drinks and upgraded snacks
- Suites located in the exclusive Club Level areas of the hotel with best views
- Access to exclusive Club Level Lounge featuring premium drinks, appetizers, continental breakfast, table games and WiFi
Club Ocean Front Master Suite
Bed size(s): 1 king-size bed and 1 queen sofa bed
Room(s): Private balcony with hot tub, Sitting area, Bathroom with rain fall shower
Air conditioning: Yes
Internet: WiFi
Room facilities:
LCD satellite TV, Telephone, Minibar (stocked daily with water, beer, soft drinks, and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, Evening turn-down service, 24-hour in-suite dining with chef’s specialties
Occupancy: 1-3 adults; 2 adults and 2 children, 3 adults and 1 child (maximum occupancy of 4 persons)
Club Ziva Level inclusions
- Private check in/check out in exclusive area with concierge services
- Minibars stocked daily with water, beer, soft drinks and upgraded snacks
- Suites located in the exclusive Club Level areas of the hotel with best views
- Access to exclusive Club Level Lounge featuring premium drinks, appetizers, continental breakfast, table games and WiFi
- Butler service
Club Ocean Front Corner Suite
Bed size(s): 1 king-size bed and 1 queen sofa bed
Room(s): Corner suite, Private balcony with hot tub, Ocean view, Sitting area, One full bathroom with separate rainfall shower, One powder room
Air conditioning: Yes
Internet: WiFi
Room facilities:
LCD satellite TV, Telephone, Minibar (stocked daily with water, beer, soft drinks, and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, Evening turn-down service, 24-hour in-suite dining with chef’s specialties
Occupancy: 1-3 adults; 2 adults and 2 children, 3 adults and 1 child (maximum occupancy of 4)
Club Ziva Level inclusions
- Private check in/check out in exclusive area with concierge services
- Minibars stocked daily with water, beer, soft drinks and upgraded snacks
- Suites located in the exclusive Club Level areas of the hotel with best views
- Access to exclusive Club Level Lounge featuring premium drinks, appetizers, continental breakfast, table games and WiFi
Dolphin View Master Double
Bed size(s): 2 double beds and 1 queen-size sofa bed
Room(s): Dolphin habitat view, Sitting area, Bathroom with separate shower
Air conditioning: Yes
Internet: WiFi
Room facilities
Telephone, Mini-bar, In-room safe (laptop size), Iron & ironing board
Occupancy: 1-6 adults; 3 adults and children; 2 adults and 4 children (maximum occupancy of 6 persons)
Dolphin View Master King
Bed size(s): 1 king-size bed and 1 queen-size sofa bed
Room(s): Dolphin habitat view, Sitting area, Bathroom with separate shower
Air conditioning: Yes
Internet: WiFi
Room facilities
Telephone, Mini-bar, In-room safe (laptop size), Iron & ironing board
Occupancy: 1-4 adults; 2 adults and 2 children; 3 adults and 1 child (maximum occupancy of 4 persons)
Double
Bed size(s): 2 Double beds
Room(s): Furnished walk-out terrace, Garden view, Bathroom with rainfall shower
Air conditioning: Yes
Internet: WiFi
Room facilities:
LCD satellite TV, Telephone, Minibar (stocked daily with water, beer, soft drinks, and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, Evening turn-down service, 24-hour in-suite dining with chef’s specialties
Occupancy: 1-4 adults; 2 adults and 2 children, 3 adults and 1 child (maximum occupancy of 4)
King (with sofa bed)
Bed size(s): 1 king-size bed and 1 queen size sofa bed
Room(s): Furnished walk-out terrace/balcony, Garden view, Bathroom with rainfall shower
Air conditioning: Yes
Internet: WiFi
Room facilities:
LCD satellite TV, Telephone, Minibar (stocked daily with water, beer, soft drinks, and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, Evening turn-down service, 24-hour in-suite dining with chef’s specialties
Occupancy: 1-4 adults; 2 adults and 2 children, 3 adults and 1 child (maximum occupancy of 4)
Ocean Front Double
Bed size(s): 2 Double beds
Room(s): Furnished walk-out terrace/balcony, Ocean front, Bathroom with rainfall shower
Air conditioning: Yes
Internet: WiFi
Room facilities:
LCD satellite TV, Telephone, Minibar (stocked daily with water, beer, soft drinks, and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, Evening turn-down service, 24-hour in-suite dining with chef’s specialties
Occupancy: 1-4 adults; 2 adults and 2 children, 3 adults and 1 child (maximum occupancy of 4)
Ocean Front King (with sofa bed)
Bed size(s): 1 king-size bed and 1 queen size sofa bed
Room(s): Furnished walk-out terrace/balcony, Ocean front, Bathroom with rainfall shower
Air conditioning: Yes
Internet: WiFi
Room facilities:
LCD satellite TV, Telephone, Minibar (stocked daily with water, beer, soft drinks, and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, Evening turn-down service, 24-hour in-suite dining with chef’s specialties
Occupancy: 1-4 adults; 2 adults and 2 children, 3 adults and 1 child (maximum occupancy of 4)
Ocean View Double
Bed size(s): 2 Double beds
Room(s): Furnished walk-out terrace/balcony, Ocean view, Bathroom with rainfall shower
Air conditioning: Yes
Internet: WiFi
Room facilities:
LCD satellite TV, Telephone, Minibar (stocked daily with water, beer, soft drinks, and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, Evening turn-down service, 24-hour in-suite dining with chef’s specialties
Occupancy: 1-4 adults; 2 adults and 2 children, 3 adults and 1 child (maximum occupancy of 4)
Ocean View King (with sofa bed)
Bed size(s): 1 king-size bed and 1 queen size sofa bed
Room(s): Furnished walk-out terrace/balcony, Ocean view, Bathroom with rainfall shower
Air conditioning: Yes
Internet: WiFi
Room facilities:
LCD satellite TV, Telephone, Minibar (stocked daily with water, beer, soft drinks, and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, Evening turn-down service, 24-hour in-suite dining with chef’s specialties
Occupancy: 1-4 adults; 2 adults and 2 children, 3 adults and 1 child (maximum occupancy of 4)
Presidential Suite
Bed size(s): 1 king-size bed, 2 double beds, and 1 sofa bed
Room(s): Penthouse suite spread across the entire 18th floor, Access to Ziva Club, Ocean view, Sitting area, Bathroom with separate shower, Private tub
Air conditioning: Yes
Internet: WiFi
Room facilities:
LCD satellite TV, Telephone, Minibar (stocked daily with water, beer, soft drinks, and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, Evening turn-down service, 24-hour in-suite dining with chef’s specialties
Occupancy: 1-6 adults; 3 adults and 3 children; 2 adults and 4 children (maximum occupancy of 6)
Club Ziva Level inclusions
- Private check in/check out in exclusive area with concierge services
- Minibars stocked daily with water, beer, soft drinks and upgraded snacks
- Suites located in the exclusive Club Level areas of the hotel with best views
- Access to exclusive Club Level Lounge featuring premium drinks, appetizers, continental breakfast, table games and WiFi
- Butler service
Oceanfront Pyramid Suite (with sofa bed)
Bed size(s): 2 double beds and 1 sofa bed
Room(s): Two-story suites, Two private balconies, Ocean view, Sitting area, Bathroom with rainfall shower
Air conditioning: Yes
Internet: WiFi
Room facilities:
LCD satellite TV, Telephone, Minibar (stocked daily with water, beer, soft drinks, and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, Evening turn-down service, 24-hour in-suite dining with chef’s specialties
Occupancy: 1-4 adults; 2 adults and 2 children; 3 adults and 2 children (maximum occupancy of 5)
Resort View Double
Bed size(s): 2 double beds
Room(s): Furnished walk-out terrace, Resort view, Bathroom with rainfall shower
Air conditioning: Yes
Internet: WiFi
Room facilities
LCD satellite TV, Telephone, Minibar (stocked daily with water,beer, soft drinks and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, Evening turn-down service, 24-hour in-suite dining with chef’s specialties
Occupancy: 1-4 adults; 2 adults and 2 children; 3 adults and 1 child (maximum occupancy of 4 persons)
Resort View King (with sofa bed)
Bed size(s): 1 king-size bed and 1 queen size sofa bed
Room(s): Furnished walk-out terrace, Resort view, Bathroom with rainfall shower
Air conditioning: Yes
Internet: WiFi
Room facilities:
LCD satellite TV, Telephone, Minibar (stocked daily with water,beer, soft drinks and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, Evening turn-down service, 24-hour in-suite dining with chef’s specialties
Occupancy: 1-4 adults; 2 adults and 2 children, 3 adults and 1 child (maximum occupancy of 4)
Swim up Double
Bed size(s): 2 Double beds
Room(s): Furnished walk-out terrace/balcony, direct access to semi-private pool, Ocean view, Bathroom with rainfall shower
Air conditioning: Yes
Internet: WiFi
Room facilities:
LCD satellite TV, Telephone, Minibar (stocked daily with water,beer, soft drinks and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, Evening turn-down service, 24-hour in-suite dining with chef’s specialties
Occupancy: 1-4 adults; (guests must be 13 years +, maximum occupancy of 4)
Swim up King (with sofa bed)
Bed size(s): 1 king-size bed and 1 queen size sofa bed
Room(s): Furnished walk-out terrace/balcony, direct access to semi-private pool, Ocean view, Bathroom with rainfall shower
Air conditioning: Yes
Internet: WiFi
Room facilities:
LCD satellite TV, Telephone, Minibar (stocked daily with water,beer, soft drinks and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, Evening turn-down service, 24-hour in-suite dining with chef’s specialties
Occupancy: 1-4 adults; (guests must be 13 years +, maximum occupancy of 4)
Location
Promotions
Book Sun with Peace of Mind
Wherever you want to go, there's a travel protection plan that's right for you:


- The CareFlexPlus plan allows you to change your booking, transfer your package and cancel your reservation with a full refund up to 25 days prior to departure.
- The CareFree plan includes free seat selection, year-round Price Drop Guarantee, and more.
Add the plan that you need or choose a combo plan for maximum peace of mind. Learn more about our travel protection plans!
COVID-19 coverage plan
Flight and hotel-inclusive packages to international destinations now include the COVID-19 Coverage & Assistance Plan, administered by Allianz Global Assistance! Find out more.
We got you covered in the U.S. and Europe too! Explore our latest travel deals here.
Number of travellers: To add more travellers to your booking, select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.
All travel protection plans must be purchased at time of booking by all passengers sharing a room accommodation; are non-refundable, and are not applicable to group bookings, car rentals, excursions, private transfers, theme park tickets and other attractions. Once the travel protection plans have been purchased, changes must be made through these plans without using other Air Canada Vacations change and cancellation methods. For the full terms and conditions of our CareFlexPlus and CareFree protection plans, visit our Travel Protection page.
Due to travel restrictions, government recommendations and passenger demand resulting from the impact of COVID-19, eligible scheduled flights available for booking during the offer period may vary and are subject to change at any time without notice.
Prices displayed on this page reflect applicable reductions but may not reflect real-time pricing. Final prices will be displayed before confirming your payment. A supplement may apply for passengers travelling alone.
Wherever you want to go, there's a travel protection plan that's right for you:


- The CareFlexPlus plan allows you to change your booking, transfer your package and cancel your reservation with a full refund up to 25 days prior to departure.
- The CareFree plan includes free seat selection, year-round Price Drop Guarantee, and more.
Add the plan that you need or choose a combo plan for maximum peace of mind. Learn more about our travel protection plans!
COVID-19 coverage plan
Flight and hotel-inclusive packages to international destinations now include the COVID-19 Coverage & Assistance Plan, administered by Allianz Global Assistance! Find out more.
We got you covered in the U.S. and Europe too! Explore our latest travel deals here.
Number of travellers: To add more travellers to your booking, select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.