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Spa Collection Luxe Collection

Hyatt Ziva Cancun

Bye-Bye Winter Event Book Sun with Peace of Mind

About this hotel

All-inclusive luxury has been redefined with an incredible resort in the most coveted location of Cancun.
Inspired by the beauty and culture of the destination, a naturally elegant and airy ambiance blends
contemporary décor with Mayan influences. Swim-up suites, authentic cuisine and sprawling infinity pools
are just a few of the many delights awaiting guests at the oceanfront Hyatt Ziva Cancun.

Why book this hotel?

Meal & beverage plans

All-inclusive plan

  • Breakfast, lunch snacks and dinner daily
  • Unlimited alcoholic and non alcoholic beverages
  • 24-hour in room dining
  • Taxes and gratuities


Additional inclusions

  • Daily activities and nightly entertainment
  • Non-motorized water sports
  • 24-hour fitness facilities
  • WiFi in room and in public areas
  • Kids club (ages 4-11)

 

Spa Collection

Focus on mind, body and soul at resorts with spa facilities and daily yoga and meditation.

To add more travellers to your booking, select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.

Luxe Collection

It's all about fine dining, 24-hour room service and elegant style at these deluxe resorts.

To add more travellers to your booking, select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.

Club 2-Bedroom Ocean Front Suite

Bed size(s): 1 king-size bed, 2 queen beds
Room(s): 2-bedroom suite, Private balcony with a hot tub, Access to Ziva Club, Ocean front view, Sitting area, Bathroom with rainfall shower
Air conditioning: Yes
Internet: WiFi

Room facilities:
LCD satellite TV, Telephone, Minibar (stocked daily with water, beer, soft drinks, and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, Evening turn-down service, 24-hour in-suite dining with chef’s specialties 

Occupancy: 1-6 adults; 4 adults and 2 children; 3 adults and 3 children; 2 adults and 4 children (maximum occupancy of 6 persons)

Club Ziva Level inclusions

  • Private check in/check out in exclusive area with concierge services
  • Minibars stocked daily with water, beer, soft drinks and upgraded snacks
  • Suites located in the exclusive Club Level areas of the hotel with best views
  • Access to exclusive Club Level Lounge featuring premium drinks, appetizers, continental breakfast, table games and WiFi
  • Butler service

Club Ocean Front Double

Bed size(s): 2 Double beds
Room(s): Furnished walk-out terrace/balcony, Ocean front view, Bathroom with rainfall shower
Air conditioning: Yes
Internet: WiFi

Room facilities:
LCD satellite TV, Telephone, Minibar (stocked daily with water, beer, soft drinks, and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, Evening turn-down service, 24-hour in-suite dining with chef’s specialties

Occupancy: 1-4 adults; 2 adults and 2 children, 3 adults and 1 child (maximum occupancy of 4)

Club Ziva Level inclusions

  • Private check in/check out in exclusive area with concierge services
  • Minibars stocked daily with water, beer, soft drinks and upgraded snacks
  • Suites located in the exclusive Club Level areas of the hotel with best views
  • Access to exclusive Club Level Lounge featuring premium drinks, appetizers, continental breakfast, table games and WiFi

Club Ocean Front King

Bed size(s): 1 king-size bed
Room(s): Furnished walk-out terrace/balcony, Ocean front view, Bathroom with rainfall shower
Air conditioning: Yes
Internet: WiFi

Room facilities:
LCD satellite TV, Telephone, Minibar (stocked daily with water, beer, soft drinks, and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, Evening turn-down service, 24-hour in-suite dining with chef’s specialties

Occupancy: 1-3 adults; 2 adults and 1 children, (maximum occupancy of 3)

Club Ziva Level inclusions

  • Private check in/check out in exclusive area with concierge services
  • Minibars stocked daily with water, beer, soft drinks and upgraded snacks
  • Suites located in the exclusive Club Level areas of the hotel with best views
  • Access to exclusive Club Level Lounge featuring premium drinks, appetizers, continental breakfast, table games and WiFi

Club Ocean Front Master Suite

Bed size(s): 1 king-size bed and 1 queen sofa bed
Room(s): Private balcony with hot tub, Sitting area, Bathroom with rain fall shower
Air conditioning: Yes
Internet: WiFi

Room facilities:
LCD satellite TV, Telephone, Minibar (stocked daily with water, beer, soft drinks, and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, Evening turn-down service, 24-hour in-suite dining with chef’s specialties 

Occupancy: 1-3 adults; 2 adults and 2 children, 3 adults and 1 child (maximum occupancy of 4 persons)

Club Ziva Level inclusions

  • Private check in/check out in exclusive area with concierge services
  • Minibars stocked daily with water, beer, soft drinks and upgraded snacks
  • Suites located in the exclusive Club Level areas of the hotel with best views
  • Access to exclusive Club Level Lounge featuring premium drinks, appetizers, continental breakfast, table games and WiFi
  • Butler service

 

Club Ocean Front Corner Suite

Bed size(s): 1 king-size bed and 1 queen sofa bed
Room(s): Corner suite, Private balcony with hot tub, Ocean view, Sitting area, One full bathroom with separate rainfall shower, One powder room
Air conditioning: Yes
Internet: WiFi

Room facilities:
LCD satellite TV, Telephone, Minibar (stocked daily with water, beer, soft drinks, and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, Evening turn-down service, 24-hour in-suite dining with chef’s specialties

Occupancy: 1-3 adults; 2 adults and 2 children, 3 adults and 1 child (maximum occupancy of 4)

Club Ziva Level inclusions

  • Private check in/check out in exclusive area with concierge services
  • Minibars stocked daily with water, beer, soft drinks and upgraded snacks
  • Suites located in the exclusive Club Level areas of the hotel with best views
  • Access to exclusive Club Level Lounge featuring premium drinks, appetizers, continental breakfast, table games and WiFi

 

Dolphin View Master Double

Bed size(s): 2 double beds and 1 queen-size sofa bed
Room(s): Dolphin habitat view, Sitting area, Bathroom with separate shower
Air conditioning: Yes
Internet: WiFi

Room facilities
Telephone, Mini-bar, In-room safe (laptop size), Iron & ironing board

Occupancy: 1-6 adults; 3 adults and children; 2 adults and 4 children (maximum occupancy of 6 persons)

Dolphin View Master King

Bed size(s): 1 king-size bed and 1 queen-size sofa bed
Room(s): Dolphin habitat view, Sitting area, Bathroom with separate shower
Air conditioning: Yes
Internet: WiFi

Room facilities
Telephone, Mini-bar, In-room safe (laptop size), Iron & ironing board

Occupancy: 1-4 adults; 2 adults and 2 children; 3 adults and 1 child (maximum occupancy of 4 persons)

Double

Bed size(s): 2 Double beds
Room(s): Furnished walk-out terrace, Garden view, Bathroom with rainfall shower
Air conditioning: Yes
Internet: WiFi

Room facilities:
LCD satellite TV, Telephone, Minibar (stocked daily with water, beer, soft drinks, and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, Evening turn-down service, 24-hour in-suite dining with chef’s specialties

Occupancy: 1-4 adults; 2 adults and 2 children, 3 adults and 1 child (maximum occupancy of 4)

King (with sofa bed)

Bed size(s): 1 king-size bed and 1 queen size sofa bed
Room(s): Furnished walk-out terrace/balcony, Garden view, Bathroom with rainfall shower
Air conditioning: Yes
Internet: WiFi

Room facilities:
LCD satellite TV, Telephone, Minibar (stocked daily with water, beer, soft drinks, and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, Evening turn-down service, 24-hour in-suite dining with chef’s specialties

Occupancy: 1-4 adults; 2 adults and 2 children, 3 adults and 1 child (maximum occupancy of 4)

Ocean Front Double

Bed size(s): 2 Double beds
Room(s): Furnished walk-out terrace/balcony, Ocean front, Bathroom with rainfall shower
Air conditioning: Yes
Internet: WiFi

Room facilities:
LCD satellite TV, Telephone, Minibar (stocked daily with water, beer, soft drinks, and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, Evening turn-down service, 24-hour in-suite dining with chef’s specialties

Occupancy: 1-4 adults; 2 adults and 2 children, 3 adults and 1 child (maximum occupancy of 4)

Ocean Front King (with sofa bed)

Bed size(s): 1 king-size bed and 1 queen size sofa bed
Room(s): Furnished walk-out terrace/balcony, Ocean front, Bathroom with rainfall shower
Air conditioning: Yes
Internet: WiFi

Room facilities:
LCD satellite TV, Telephone, Minibar (stocked daily with water, beer, soft drinks, and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, Evening turn-down service, 24-hour in-suite dining with chef’s specialties

Occupancy: 1-4 adults; 2 adults and 2 children, 3 adults and 1 child (maximum occupancy of 4)

 

Ocean View Double

Bed size(s): 2 Double beds
Room(s): Furnished walk-out terrace/balcony, Ocean view, Bathroom with rainfall shower
Air conditioning: Yes
Internet: WiFi

Room facilities:
LCD satellite TV, Telephone, Minibar (stocked daily with water, beer, soft drinks, and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, Evening turn-down service, 24-hour in-suite dining with chef’s specialties

Occupancy: 1-4 adults; 2 adults and 2 children, 3 adults and 1 child (maximum occupancy of 4)

Ocean View King (with sofa bed)

Bed size(s): 1 king-size bed and 1 queen size sofa bed
Room(s): Furnished walk-out terrace/balcony, Ocean view, Bathroom with rainfall shower
Air conditioning: Yes
Internet: WiFi

Room facilities:
LCD satellite TV, Telephone, Minibar (stocked daily with water, beer, soft drinks, and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, Evening turn-down service, 24-hour in-suite dining with chef’s specialties

Occupancy: 1-4 adults; 2 adults and 2 children, 3 adults and 1 child (maximum occupancy of 4)

Presidential Suite

Bed size(s): 1 king-size bed, 2 double beds, and 1 sofa bed
Room(s): Penthouse suite spread across the entire 18th floor, Access to Ziva Club, Ocean view, Sitting area, Bathroom with separate shower, Private tub
Air conditioning: Yes
Internet: WiFi

Room facilities:
LCD satellite TV, Telephone, Minibar (stocked daily with water, beer, soft drinks, and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, Evening turn-down service, 24-hour in-suite dining with chef’s specialties 

Occupancy: 1-6 adults; 3 adults and 3 children; 2 adults and 4 children (maximum occupancy of 6)

Club Ziva Level inclusions

  • Private check in/check out in exclusive area with concierge services
  • Minibars stocked daily with water, beer, soft drinks and upgraded snacks
  • Suites located in the exclusive Club Level areas of the hotel with best views
  • Access to exclusive Club Level Lounge featuring premium drinks, appetizers, continental breakfast, table games and WiFi
  • Butler service

 

Oceanfront Pyramid Suite (with sofa bed)

Bed size(s): 2 double beds and 1 sofa bed
Room(s): Two-story suites, Two private balconies, Ocean view, Sitting area, Bathroom with rainfall shower
Air conditioning: Yes
Internet: WiFi

Room facilities:
LCD satellite TV, Telephone, Minibar (stocked daily with water, beer, soft drinks, and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, Evening turn-down service, 24-hour in-suite dining with chef’s specialties

Occupancy: 1-4 adults; 2 adults and 2 children; 3 adults and 2 children (maximum occupancy of 5)

Resort View Double

Bed size(s): 2 double beds
Room(s): Furnished walk-out terrace, Resort view, Bathroom with rainfall shower
Air conditioning: Yes
Internet: WiFi

Room facilities
LCD satellite TV, Telephone, Minibar (stocked daily with water,beer, soft drinks and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, Evening turn-down service, 24-hour in-suite dining with chef’s specialties

Occupancy: 1-4 adults; 2 adults and 2 children; 3 adults and 1 child (maximum occupancy of 4 persons)

Resort View King (with sofa bed)

Bed size(s): 1 king-size bed and 1 queen size sofa bed
Room(s): Furnished walk-out terrace, Resort view, Bathroom with rainfall shower
Air conditioning: Yes
Internet: WiFi

Room facilities:
LCD satellite TV, Telephone, Minibar (stocked daily with water,beer, soft drinks and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, Evening turn-down service, 24-hour in-suite dining with chef’s specialties

Occupancy: 1-4 adults; 2 adults and 2 children, 3 adults and 1 child (maximum occupancy of 4)

Swim up Double

Bed size(s): 2 Double beds
Room(s): Furnished walk-out terrace/balcony, direct access to semi-private pool, Ocean view, Bathroom with rainfall shower
Air conditioning: Yes
Internet: WiFi

Room facilities:
LCD satellite TV, Telephone, Minibar (stocked daily with water,beer, soft drinks and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, Evening turn-down service, 24-hour in-suite dining with chef’s specialties

Occupancy: 1-4 adults; (guests must be 13 years +, maximum occupancy of 4)

Swim up King (with sofa bed)

Bed size(s): 1 king-size bed and 1 queen size sofa bed
Room(s): Furnished walk-out terrace/balcony, direct access to semi-private pool, Ocean view, Bathroom with rainfall shower
Air conditioning: Yes
Internet: WiFi

Room facilities:
LCD satellite TV, Telephone, Minibar (stocked daily with water,beer, soft drinks and snacks), Iron and ironing board, In-room safe, Lavish toiletries and bathrobes, Evening turn-down service, 24-hour in-suite dining with chef’s specialties

Occupancy: 1-4 adults; (guests must be 13 years +, maximum occupancy of 4)

Location

Cancun, Q. Roo, Hotel Zone Riviera Maya, 77500, MX

Promotions

Bye-Bye Winter Event

Start 2021 with up to 50% OFF*! Hurry and book your vacation to our dreamiest beach destinations.

Book with peace of mind!

From cancellation with a FULL REFUND up to 25 days before departure to year-round Price Drop Guarantee, our travel protection plans got you covered! Learn more.

COVID-19 coverage plan

Your vacation package to select destinations in Mexico & the Caribbean now includes the COVID-19 Coverage & Assistance Plan, administered by Allianz Global Assistance, at no additional cost to you1! Learn more.

Book between: January 4 and February 14, 2021
Travel between: January 4 and April 30, 2021
Applicable to: Mexico, the Caribbean, Central America, Hawaii

Looking for more savings? Check out our deals for destinations in the United States! Certain conditions apply.

* Discount is applicable on the base fare of the package, before surcharges, taxes and fees.


Number of travellers: To add more travellers to your booking, select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.

This offer starts on January 4, 2021 at 12:01 p.m. ET until February 14, 2021 at 11:59 p.m. ET ("Offer Period").

Only applicable to new bookings of select vacation packages and departure dates. Discount is applicable on the base fare of the package, before surcharges, taxes and fees. Minimum 7-night stay required. Offers expire at 11:59 p.m. ET on the date indicated. Subject to availability at time of booking. Terms and conditions are subject to change without prior notice. This Offer cannot be combined with any other offer, discount, or promotion (some exceptions apply). Due to travel restrictions, government recommendations and passenger demand resulting from the impact of COVID-19, eligible scheduled flights available for booking during the offer period may vary and are subject to change at any time without notice.

1The new COVID-19 Coverage administered by Allianz Global Assistance is available for eligible travellers who book a vacation package to select destinations in Mexico and the Caribbean, on or after August 31st for travel between September 4, 2020 and April 30, 2021. Visit the COVID-19 Coverage administered by Allianz Global Assistance page for full details.

Prices displayed on this page reflect applicable reductions but may not reflect real-time pricing. Final prices will be displayed before confirming your payment. A supplement may apply for passengers travelling alone.

Book Sun with Peace of Mind

Rest easy and travel with confidence! Plan a flexible vacation with our travel protection & coverage plans.

Wherever you want to go, there's a travel protection plan that's right for you:

  • The CareFlexPlus plan allows you to change your booking, transfer your package and cancel your reservation with a full refund up to 25 days prior to departure.
  • The CareFree plan includes free seat selection, year-round Price Drop Guarantee, and more.

Add the plan that you need or choose a combo plan for maximum peace of mind. Learn more about our travel protection plans!

COVID-19 coverage plan

Your vacation package to select destinations in Mexico & the Caribbean now includes the COVID-19 Coverage & Assistance Plan, administered by Allianz Global Assistance, at no additional cost to you1! Learn more.

We got you covered closer to home and across the Old World too! Explore our latest travel deals in Canada or Europe.


Number of travellers: To add more travellers to your booking, select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.

Only applicable to new bookings of select packages to Mexico, the Caribbean and Central America. Minimum 7-night stay required. Subject to availability at time of booking. Offer can be withdrawn at any time. Offers expire at 11:59 p.m. ET on the date indicated.

1The new COVID-19 Coverage administered by Allianz Global Assistance is available for eligible travellers who book a vacation package to select destinations in Mexico and the Caribbean, on or after August 31st for travel between September 4, 2020 and April 30, 2021. Visit the COVID-19 Coverage administered by Allianz Global Assistance page for full details.

Prices displayed on this page reflect applicable reductions but may not reflect real-time pricing. Final prices will be displayed before confirming your payment. A supplement may apply for passengers travelling alone.

Aeroplan points will be awarded once travel has been completed. For terms and conditions of the Aeroplan program, visit aircanada.com/aeroplan-termsandconditions. ®Aeroplan is a registered trademark of Aeroplan Inc., used under licence.

Hyatt Ziva Cancun

Book with peace of mind!

From cancellation with a FULL REFUND up to 25 days before departure to year-round Price Drop Guarantee, our travel protection plans got you covered! Learn more.

COVID-19 coverage plan

Your vacation package to select destinations in Mexico & the Caribbean now includes the COVID-19 Coverage & Assistance Plan, administered by Allianz Global Assistance, at no additional cost to you1! Learn more.

Book between: January 4 and February 14, 2021
Travel between: January 4 and April 30, 2021
Applicable to: Mexico, the Caribbean, Central America, Hawaii

Looking for more savings? Check out our deals for destinations in the United States! Certain conditions apply.

* Discount is applicable on the base fare of the package, before surcharges, taxes and fees.


Number of travellers: To add more travellers to your booking, select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.

Wherever you want to go, there's a travel protection plan that's right for you:

  • The CareFlexPlus plan allows you to change your booking, transfer your package and cancel your reservation with a full refund up to 25 days prior to departure.
  • The CareFree plan includes free seat selection, year-round Price Drop Guarantee, and more.

Add the plan that you need or choose a combo plan for maximum peace of mind. Learn more about our travel protection plans!

COVID-19 coverage plan

Your vacation package to select destinations in Mexico & the Caribbean now includes the COVID-19 Coverage & Assistance Plan, administered by Allianz Global Assistance, at no additional cost to you1! Learn more.

We got you covered closer to home and across the Old World too! Explore our latest travel deals in Canada or Europe.


Number of travellers: To add more travellers to your booking, select your hotel below, and on the next page you can update the number of travellers by clicking on "Change search" on the top right.