Moon Palace The Grand Cancun
Location
- 10.7 km from Cancun Intl. Airport (CUN)
- Located directly on the beach
- Riviera Maya
- 2.3 km from Moon Spa & Golf Club
- 22 km from Aquaworld
- 23.5 km from Cancun
Address
Hotel description
WHEN ONLY THE BEST IN ALL-INCLUSIVE LUXURY WILL DO
Say “Hasta la vista” to all things ordinary at Moon Palace The Grand – Cancun. Unwind in luxurious accommodations. Cool yourself in one of nine refreshing pools or sip unlimited premium drinks at the many bars. Luxuriate at our largest Awe Spa yet, or make a splash at the exciting Water Park.
Meal and beverage plans
All-Inclusive Plan
- Breakfast, lunch, snacks and dinner daily
- Top-shelf drinks and mixology: domestic and international alcoholic and non-alcoholic beverages
- Daily-refreshed minibar and in-room liquor dispensers
Additional inclusions
- Daily activities
- Nightly entertainment
- Non-motorized water sports
- Kid's Club for ages 4-12 years
- WiFi throughout the property
- Use of beach and pool chairs and towels
Upgrade your stay
Honeymooners Amenities and Services
Honeymooners can start their married life luxuriously with the following amenities and services when booking the Grand Honeymoon Suite:
- Welcome bottle of Redwood Cabernet Sauvignon
- Welcome romance amenities, includes bottle of sparkling wine and strawberries covered
with chocolate for 2 adults - Early check-in and late check-out (subject to availability and subject to change)
- Couples Cabana Day and one Champagne at Unique Day Club (5 night minimum stay required. Once per stay, reservations required upon arrival at the Public Relations desk)
- Honeymoon dinner (Once per stay, reservations required upon arrival at the Public Relations desk)
Best For...
Family
Wedding & honeymoons
Spa
Perks for groups
Promotions
Stay and Play Golf
Kids & Teens Stay Free
Important Notes
Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.
Dress codes are in effect for dining in the à la carte and buffet restaurants as per below:
Casual: Bare feet, swimsuits, and wet clothes are not allowed. Gentlemen must wear shirts.
Smart Casual: Please wear long pants/tailored shorts, collared, polo or Mao shirt. No water shoes or bare feet are allowed. No swimsuits or sleeveless shirts are allowed.
Grand Deluxe Garden View
Grand Honeymoon Suite
This room includes extra perks as part of this hotel’s Honeymooners Amenities and Services program.
Grand Swim Up Suite
Grand Family Suite
Grand Presidential Suite
Restaurants & Bars
Restaurants
- The Grand Buffet - Buffet - International - Casual dress code
- Casa Mia - À la carte - Mexican - Smart casual dress code
- La Cantina - À la carte - Mexican - Smart casual dress code. Reservations required
- Caribeño - Breakfast buffet, à la carte lunch and dinner - Caribbean - Casual dress code for breakfast and lunch, smart casual for dinner. Reservations required for dinner
- JC Steakhouse - À la carte - Steak House - Smart casual dress code
- The Grill - Buffet and à la carte - International for breakfast and lunch, Argentinean for dinner - Smart casual dress code. Reservations recommended
- Jade - À la carte - Asian - Smart casual dress code. Reservations recommended
- Tavola - À la carte - Italian - Smart casual dress code. Reservations recommended
- Le Chateau - À la carte - French cuisine - Smart casual dress code. Reservations recommended
- Cusco - Buffet and à la carte - Peruvian - Casual dress code for breakfast and lunch, smart casual for dinner
- Habibi - À la carte - Middle Eastern cuisine - Casual dress code for breakfast and lunch, smart casual for dinner. Reservations required for dinner
- Circus - À la carte - International - Smart casual dress code. Reservations required
- Boulangerie - Snack bar - Cafe - Casual dress code
- Tapas Y Vino - Snack bar - Spanish - Casual dress code
- Los Tacos - Snack bar - Mexican - Casual dress code
- Snack Selva / Water Park Snack and Beach Club - Snack bar - International
Bars
- Lobby Bar
- Restaurant bar
- Beach Bar
- Nightclub
- Lounge Bar
- Swim-up Bar
- Bowling Alley Bar
- Adult's only bar
- Karaoke bar
Activities
Pools
- Waterpark
- Outdoor pool
- Outdoor adult pool
- Lazy river
- ProFlow® Triple Wave Simulator ($)
- Sports pool
- 2 Wellness pools
Motorized and non-motorized water sports
- Aquafitness
- Kayak
- Catamaran
- Paddle board
- Snorkeling
- Aqua strong-stretching
Land activities
- Aerobics
- Bowling ($)
- Mini-golf
- The Beach Club sports activities
Entertainment
- Teen's Club
- Theater
- Karaoke
- Live shows
- Nightclub
- Theme nights
- Kid's Club
- Arcade
Golf
Health and Relaxation
- Fitness centre
- Spinning class
- Spa ($)
- Zumba
Other facilities & services ($)
- Wedding packages and services
- Boutique
- Car rental service
- Business centre
- Laundry service
- On-site ATM
- Medical services
- Dry cleaning
- Babysitting service
- Gift shop
- Beauty salon
- Parking
- Currency exchange service
- Taxi services
- The Grand Journey - a 6-course mapping dinner experience
- Golf Academy
Environmental Sanitation Fees
Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.
Dress code for the à la carte restaurants
Dress codes are in effect for dining in the à la carte and buffet restaurants as per below:
Casual: Bare feet, swimsuits, and wet clothes are not allowed. Gentlemen must wear shirts.
Smart Casual: Please wear long pants/tailored shorts, collared, polo or Mao shirt. No water shoes or bare feet are allowed. No swimsuits or sleeveless shirts are allowed.
Family
Keep everyone happy at resorts offering dedicated kids' pools, supervised clubs, and more for the family. Discounts for kids may also be available. Please note that any discounts will be reflected in your final price at checkout.
Wedding & honeymoons
This resort offers wedding and/or honeymoon packages and the services of a wedding coordinator.
To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.
Spa
Focus on mind, body and soul at this resort with spa facilities, fitness centre and various daily physical activities.
Perks for groups
Book a group package of a certain size and some guests pay only the taxes*. *Discount is not available if booking hotel only. Discount is applicable on the base fare and does not apply to surcharges, charges and taxes. Subject to availability at time of booking. Cannot be combined with any other offer, discount, or promotion, unless otherwise specified. Restrictions can include but are not limited to: type and size of group, booking and travel periods, minimum number of nights, age restrictions, and availability. Subject to availability at time of booking. Terms and conditions are subject to change without prior notice. Contact our groups department for details.
Stay and Play Golf
Guests staying at participating hotels will enjoy Golf included, based on the booking and travel window mentioned below:
Booking Window: March 11, 2026 - October 31, 2026
Travel Window: March 11, 2026 - October 31, 2026
Stay and Play Golf Package Includes:
- Rounds of golf at Moon Palace Golf & Spa Club or Riviera Cancun Golf & Resorts for all guests sharing the room
- Food and beverage at the Golf Course and the Club House, before, during, and after the round
- Transportation to Moon Palace Golf & Spa Club. Transportation is not included to the Riviera Cancun Golf & Resorts
- Cart Fee is NOT included
- Tee Times can be reserved on site or pre-booked at: teetimes@thepalacecompany.com or once onsite at the Palace Vacation Planner Desk.
- The Cart Fee is a mandatory charge of $90 USD per person, per round of golf
- Promotion applicable to both Hotel & Package Bookings. Applicable to new reservations only
- No minimum stay required to apply package. Minimum of nights apply for Easter and Week 52.
- Golf balls, rental clubs, and shoe rentals are not included.
- Replay and Junior fee at the existing public rate at the time of booking.
- Not redeemable for cash if rounds of golf are not unused.
- This promotion is not transferable to guests in other rooms. We reserve the right to discontinue this promotion at any time.
- Not applicable to travel agent rate, tour operator rate, employee rate, FAM trips, site inspections, Complimentary, Compensatory stays, or any other rate reduced promotions in the market.
- Information subject to change, and additional terms and conditions apply.
Kids & Teens Stay Free
For a limited time, Kids and Teens Stay and Eat for FREE!
Booking Window: March 11, 2026 - October 31, 2026
Travel Window: March 11, 2026 - October 31, 2026
- Promotion applicable to both Hotel & Package Bookings
- Applicable to kids and teens aged 0-17 years old
- One paying adult must be in the same room to receive Kids & Teens Free promo
- Applicable to new reservations only. Cancellations and re-bookings will be denied
- Promotion is subject to change or may be discontinued without prior notice
- Not applicable to travel agent rate, tour operator employee rate, FAM trips, site inspections, Complimentary, Compensatory stays or any other rate-reduced promotions in the market
- Not redeemable for cash
- Offer is based on room category booked. Number of Free Kids will depend on the category booked
- This promotion is not transferable to guests in other rooms
- Proof of age will be required upon check-in
- Blackout dates apply only to Moon Palace The Grand properties: December 24, 2026–January 1, 2027.
- Not applicable to fix & premier members
- Other terms and conditions may apply