Dreams Sapphire Resort & Spa
Location
- 24 km from Cancún airport
- Located directly on the beach
- Puerto Morelos
- 4.3 km from National Reef Park of Puerto Morelos
Address
Hotel description
The newly renovated Dreams Sapphire Resort & Spa, a AAA Four Diamond award-winning resort, offers Unlimited-Luxury® to families with teens and tweens, couples and friends. Guests of all ages will find 568 spacious suites, offering daily-refreshed mini-bars and luxury amenities. International gourmet cuisine is served at ten dining options while unlimited top-shelf spirits can be sipped at seven themed bars and lounges. Endless activities include two swimming pools, a new waterpark for the whole family, non-motorized water sports and even nightly entertainment – perfect for guests of all ages! When adults want to spend time alone during the day or night, the Explorer’s Club is perfect for kids to enjoy supervised fun and now includes a new splash park!
Meal and beverage plans
All-Inclusive Plan
- Breakfast, lunch and dinner daily
- Unlimited international and domestic top-shelf spirits
- Limitless access to gourmet à la carte dining options without reservations required
- Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
- Unlimited natural fruit juices and soft drinks
- 24-hour room service
Additional inclusions
- Endless daytime activities
- Live nightly entertainment
- Theme parties, oceanfront bars and entertainment venues
- Explorer’s Club
- Core Zone Teens Club
- WiFi throughout the property
- 24-hour concierge service
- Pool and beach wait service
- No wristbands required
- All taxes and gratuities
- Sip, Savor & See Dining Experience
Upgrade your stay
Preferred Club
Guests reserving a Preferred Club room category will enjoy enhanced amenities and services including:
- Personalized check-in and check-out
- Preferred status and amenities
- Private, Preferred Club Lounge
- Adult-only rooftop pool with pool concierge & premium bar service
- Access to Bluewater Grill à la carte restaurant for breakfast
- Pillow menu
- Complimentary computer access in Preferred Club Lounge
- Upgraded mini-bar and bath amenities
- Slippers and bathrobes
- Daily continental breakfast service in the lounge, afternoon hot and cold hors d’oeuvres and exquisite desserts & fine liquors in the lounge
Club & Villas Section:
Guests booking in the Club and Villa categories will have access to the Preferred Club inclusions listed above, plus the following additional amenities:
- Club & Villas status and amenities
- Personalized check-in and checkout
- Exclusive Club Lounge access
- Exclusive access to Seaside Grill à la carte restaurant for breakfast
- Exclusive access to the adults-only rooftop amenities including:
- Adults-only rooftop pool with swim-up bar
- Gohan sushi bar (lunch and dinner service during winter season only)
- Sky Bar
- Complimentary access to the hydrotherapy circuit at Dreams Spa, once per adult per stay for a maximum of 2 adults, subject to availability)
- Upgraded room service menu
Additional Exclusive Privileges for Club Two-Story Villa Guests
- Club Two-Story Villas also include dedicated butler service, complimentary Bali bed at the main family pool or adults-only rooftop pool, unlimited access to the hydrotherapy circuit at Dreams Spa (16+), subject to availability and complimentary pressing of 2 garments per guest per day.
Best For...
Family
Play
Wedding & honeymoons
Spa
Promotions
Bonus Features
Resort Coupons
Important Notes
Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.
As part of the privileges of Unlimited-Luxury®, guests of Dreams Sapphire Resort & Spa have the chance to Sip, Savor & See at participating sister properties in the region. Enjoy dinner and live entertainment at neighboring sister resorts including sipping complimentary cocktails, savoring delicious cuisine at the restaurant of your choice and the opportunity to see that evening’s entertainment.
The Sip, Savor & See Dining Experience is only good for dinner. This is not a day pass. Guests must make arrangements through the resort concierge by 3 p.m. Guests may choose to dine at any of the restaurants that are serving dinner. Guests are responsible for cost of transportation to and from the resort. A maximum of 4 people are allowed per seating. Special restrictions may apply for Christmas and New Year’s Eve dinners, and special events. Guests can utilize the facilities at the resort they are visiting from 6 p.m. to 1 a.m., including bars and theatre.
Note: Sip, Savor & See may be limited due to private events and resort buyouts.
The use of drones or artifacts that fly or float in or on the premises is strictly forbidden, except for those that have written authorization from the General Management of the hotel.
There is a designated smoking area provided on property. Smoking is not permitted in any room category.
With the recent introduction of the new Club & Villas premium experiences on November 10, 2025, the renaming of some room categories has also become effective.
- Deluxe Junior Suite Tropical View is now Junior Suite Tropical View
- Family Junior Suite Tropical View is now Two-Bedroom Family Suite Tropical View
- Preferred Club Junior Suite Beachfront Swim Out is now Preferred Club Junior Suite Ocean Front Swim Out
- Preferred Club Indigo Junior Suite Ocean Front is now Club Junior Suite Ocean Front
- Preferred Club Indigo Junior Suite Swim-Out Ocean Front is now Club Junior Suite Ocean Front Swim Out
- Preferred Club Indigo Master Suite Ocean Front is now Club Master Suite Ocean Front
- Preferred Club Indigo Master Suite Ocean Front Swim Out is now Club Master Suite Ocean Front Swim Out
- Preferred Club Indigo Two Story Villa is now Club Two-Story Villa
These updates are to the room category names only. Services and amenities already included remain unchanged. Previous reservations in the Preferred Club Indigo categories, will now receive the equivalent “Club” or “Villa” category and inclusions depending on category booked.
Junior Suite Tropical View King
Junior Suite Tropical View Double
Two-Bedroom Family Suite Tropical View
Preferred Club Junior Suite Tropical View King
This room includes extra perks as part of this hotel’s Preferred Club program.
Preferred Club Junior Suite Tropical View Double
This room includes extra perks as part of this hotel’s Preferred Club program.
Preferred Club Junior Suite Ocean Front King
This room includes extra perks as part of this hotel’s Preferred Club program.
Preferred Club Junior Suite Ocean Front Double
This room includes extra perks as part of this hotel’s Preferred Club program.
Preferred Club Junior Suite Ocean Front Swim Out King
This room includes extra perks as part of this hotel’s Preferred Club program.
Club Junior Suite Ocean Front King
This room includes extra perks as part of this hotel’s Preferred Club program.
Club Junior Suite Ocean Front Double
This room includes extra perks as part of this hotel’s Preferred Club program.
Club Junior Suite Ocean Front Swim Out King
This room includes extra perks as part of this hotel’s Preferred Club program.
Club Junior Suite Ocean Front Swim Out Double
This room includes extra perks as part of this hotel’s Preferred Club program.
Club Master Suite Ocean Front King
This room includes extra perks as part of this hotel’s Preferred Club program.
Club Master Suite Ocean Front Swim Out King
This room includes extra perks as part of this hotel’s Preferred Club program.
Club Two-Story Villa
This room includes extra perks as part of this hotel’s Preferred Club program.
Preferred Club Junior Suite Oceanfront Double PLAY Collection
This room includes extra perks as part of this hotel’s Preferred Club program.
Restaurants & Bars
Restaurants
- World Café - Buffet - International
- Bluewater Grill - À la carte - Seafood
- Bordeaux - À la carte - French cuisine - 18+
- El Patio - À la carte - Mexican
- Himitsu - À la carte - Asian
- Portofino - À la carte - Italian
- Barefoot Grill - Snack bar - Grill
- Coco Café - Snack bar - Cafe
- Gohan - À la carte - Sushi - Exclusive for guests booked in a Club & Villa categories - Adults only
- Seaside Grill - À la carte - Grill - Exclusive for guests booked in a Preferred Club Indigo room category
Bars
- Lobby Bar
- Pool Bar
- Beach Bar
- Sport Bar
- Swim-up Bar
- Smoothie bar
- Rooftop bar for Preferred Club Indigo guests - Adults only
Activities
Pools
- Waterpark
- Outdoor pool
- Outdoor kid pool
- Adult only pool for Preferred Club guests
- Rooftop adult only pool for Preferred Club Indigo guests
Motorized and non-motorized water sports
- Scuba diving ($)
- Aquafitness
- Kayak
- Catamaran
- Watersports
- Snorkeling
Land activities
- Board games
- Beach volleyball
- Table tennis
- Beach soccer
- Euro-bungee
Entertainment
- Teen's Club
- Theme nights
- Kid's Club
- Movie night
Golf
Health and Relaxation
- Fitness centre
- Spa ($)
- Yoga
Other facilities & services
- Babysitting service
- Dive centre
- Car rental service
- Meeting facilities
- Laundry service
- Currency exchange service
- On-site ATM
- Medical services
Environmental Sanitation Fees
Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.
Sip, Savor & See Dining Experience
As part of the privileges of Unlimited-Luxury®, guests of Dreams Sapphire Resort & Spa have the chance to Sip, Savor & See at participating sister properties in the region. Enjoy dinner and live entertainment at neighboring sister resorts including sipping complimentary cocktails, savoring delicious cuisine at the restaurant of your choice and the opportunity to see that evening’s entertainment.
The Sip, Savor & See Dining Experience is only good for dinner. This is not a day pass. Guests must make arrangements through the resort concierge by 3 p.m. Guests may choose to dine at any of the restaurants that are serving dinner. Guests are responsible for cost of transportation to and from the resort. A maximum of 4 people are allowed per seating. Special restrictions may apply for Christmas and New Year’s Eve dinners, and special events. Guests can utilize the facilities at the resort they are visiting from 6 p.m. to 1 a.m., including bars and theatre.
Note: Sip, Savor & See may be limited due to private events and resort buyouts.
Resort Policies
The use of drones or artifacts that fly or float in or on the premises is strictly forbidden, except for those that have written authorization from the General Management of the hotel.
There is a designated smoking area provided on property. Smoking is not permitted in any room category.
Room Category Name Changes
With the recent introduction of the new Club & Villas premium experiences on November 10, 2025, the renaming of some room categories has also become effective.
- Deluxe Junior Suite Tropical View is now Junior Suite Tropical View
- Family Junior Suite Tropical View is now Two-Bedroom Family Suite Tropical View
- Preferred Club Junior Suite Beachfront Swim Out is now Preferred Club Junior Suite Ocean Front Swim Out
- Preferred Club Indigo Junior Suite Ocean Front is now Club Junior Suite Ocean Front
- Preferred Club Indigo Junior Suite Swim-Out Ocean Front is now Club Junior Suite Ocean Front Swim Out
- Preferred Club Indigo Master Suite Ocean Front is now Club Master Suite Ocean Front
- Preferred Club Indigo Master Suite Ocean Front Swim Out is now Club Master Suite Ocean Front Swim Out
- Preferred Club Indigo Two Story Villa is now Club Two-Story Villa
These updates are to the room category names only. Services and amenities already included remain unchanged. Previous reservations in the Preferred Club Indigo categories, will now receive the equivalent “Club” or “Villa” category and inclusions depending on category booked.
Family
Keep everyone happy at resorts offering dedicated kids' pools, supervised clubs, and more for the family. Discounts for kids may also be available. Please note that any discounts will be reflected in your final price at checkout.
Play
This resort is part of the Play program, which offers the following family-friendly perks:
- Kids Eat, Play, and Stay FREE ¹
- Pre-boarding for families
- Dedicated pool areas or sections for kids ²
- Supervised kids' clubs and more ²
Terms and Conditions
Air Canada Vacations Play program is only valid on vacation packages and Flight & Hotel package bookings at participating hotels and resorts. Not applicable to groups. Subject to availability. Program is subject to change without notice. Valid for travel between August 1, 2025 and August 31, 2026. ¹Clients are responsible for paying the flight portion of children’s vacations, including air transportation charges, taxes, fees, and charges. For Play, kids 12 and under stay and eat free at applicable all-inclusive resorts. Conditions may apply and vary by resort. Based on maximum hotel room occupancy. ²Only available at all-inclusive resorts in Mexico, the Caribbean and Central America.
Wedding & honeymoons
This resort offers wedding and/or honeymoon packages and the services of a wedding coordinator.
To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.
Spa
Focus on mind, body and soul at this resort with spa facilities, fitness centre and various daily physical activities.
Bonus Features
Guests will receive the following privileges:
- Preferred room location (based on resort layout and room category booked)
- Early check-in/late check-out (subject to availability)
Valid for travel completed by October 31, 2026. Added values vary by resort. Not applicable to groups. Subject to availability. Conditions may apply.
Resort Coupons
Book now for travel through December 20, 2026 and receive US$200 in Resort Coupons - per room, per stay!
Coupon values distributed as follows:
- US$100 towards Spa treatments
- US$60 towards romantic dining
- US$40 towards wine purchases
$200 resort coupons include four coupons worth $10 each, two coupons worth $20 each, and three coupons worth $40 each. Of these coupons, $100 can be used for spa treatment, $60 for romantic dining, and $40 for wine purchases. Spa treatment coupons are broken down into one coupon worth $20 and two coupons worth $40. Romantic dining coupons are broken down into one coupon worth $20 and one coupon worth $40. Coupons for wine purchases are broken down into four $10 coupons.
Resort coupons for spa treatments are not combinable or valid for spa products at the Spa Boutique or 25-minute massages and treatments. Only one coupon can be redeemed per spa treatment. Coupons for romantic dining are combinable up to $60 per romantic dining experience, but not valid for bottles of wine. Romantic dinners are subject to availability and must be scheduled with concierge in advance. $10 coupons for wine can be used at any of the restaurant on property. They are not combinable – only one $10 coupon can be applied toward one bottle of wine.
Resort coupons cannot be applied toward the following items: beauty salon services, spa product purchases, telephone charges, gift shop purchases, boutique purchases, internet service (if applicable), marina services, dive shop, medical services, car rentals and travel agency services. They are not applicable for tips, taxes, private functions and/or special events such as Christmas and New Year’s Gala dinners.
Resort coupons must be redeemed at the time of reservation or service. Resort coupons do not hold any cash or commercial value, are not refundable and non-transferable. They are not accumulative and cannot be combined with any other promotion or special offers including, but not limited to spa treatment discounts, unless otherwise indicated in the promotion. They are only valid during the original stay and cannot be deducted upon check out. Resort coupons are not applicable to group bookings. Employees of tour operators and wholesalers do not qualify. This entire offer is based on availability and can be modified or closed out at any time.