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Iberostar Quetzal

 
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Location

  • On the beach
  • 60 km from Cancun International Airport
  • 5 minutes from Playa del Carmen

Address

Lote Hotelero Nº2, P.º Xaman - Ha, Playacar, 77710 Playa del Carmen, Q.R., Mexico

Hotel Description

Iberostar Quetzal is located just minutes from the lively downtown of Playa del Carmen. This beachfront resort beautifully combines traditional Mayan culture with modern luxurious amenities and sacious accomodations. Featuring a wide span of amenties such as,  four sparkling pools, pristine beach, seven restaurants and seven bars.

Meal & Beverage plans

 All-inclusive

  • Breakfast, lunch, and buffet dinner.
  • Unlimited alcoholic and non-alcoholic beverages
  • Minibar restocked daily

Note on à la carte restaurants: Please note 3 à la carte dinner reservations are included for 7-night stays, and 6  à la carte reservations are included for 14-night stays.

 

Additional inclusions

  • Use of beach and pool chairs and towels
  • WiFi resort‑wide
  • Star Camp kids’ program:
    • Monkey (ages 4–7)
    • Dolphin (ages 8–12)
    • Eagles (ages 13–17)
  • Dance lessons
  • Non‑motorized water sports*
  • Introductory scuba demonstration in pool*
  • Nightly entertainment
  • Stay at one, play at more*: access to services and facilities at Iberostar Tucan
  • *Restrictions apply/subject to availability.

Baby Items

Staying at Iberostar beachfront resorts can be even more comfortable and fun for babies. This hotel provides items for daily use that will make traveling with the little ones easier, leaving space in the suitcase for memories and unforgettable moments!

Baby items include:

  • Microwave oven
  • Baby bath tubs
  • Baby bottle sterilizer
  • Changing mats - mats with terry cloth
  • Bottle washing set
  • Highchairs

*Baby items are always subject to availability and are requested at the time of booking or directly at the hotels with the Public Relations or Reception teams, at no additional cost. Availability varies according to destinations and hotels. Not available at Grands.

Check-in: 15:00
Check-out: 11:00
Number of Rooms: 350
Number Of Restaurants: 7
Number Of Bars: 7
Number Of Outdoor Pools: 4

Best For...

Family vacation

Wedding & Honeymoons

Perks for Groups

More

Promotions

Up to $500 in Resort Credit

More

Important Notes

Environmental Sanitation Fees are payable in local currency directly to the hotels.  As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.

Spring break policy:

In order to maintain a family oriented environment, IBEROSTAR Hotels & Resorts does not accept any Spring Breakers (either groups or individuals) at any property and during any time of the year. Spring Breakers are defined as High School through College-aged individuals who book together as individual reservations or groups. IBEROSTAR Hotels & Resorts reserves the right to deny check-in to any group or individual that can be defined as a Spring Break group. 

Smoking policy: Please be advised that smoking is not permitted in the guest rooms and balconies.  There are designated outdoor smoking areas.

Advance check-in: Guests now have the option to use the advance online check-tool on webcheckin.iberostar.com and follow 2 easy steps anytime time before arrival.

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Double Room

Bed size(s): 2 double beds or 1 king-size bed
Rooms: Private balcony with garden or external view, Bathroom with vanity sink and shower
Air conditioning: Yes
Internet: Wi-Fi

Room facilities:
Ceiling fan, Flat screen TV, Alarm clock, Digital safe, Iron and ironing board (on request), Hairdryer (on request), Coffee and coffee maker (on request), Minibar stocked with beer and soft drinks

Occupancy: 1-4 adults; 3 adults and 1 child; 2 adults and 2 children (Maximum occupancy of 4)

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Junior Suite

Bed size(s): 1 king-size bed, 2 sofas
Rooms: Private balcony with garden or external view, Bathroom with vanity sink and shower
Air conditioning: Yes
Internet: Wi-Fi

Room facilities:
Ceiling fan, Flat screen TV, Alarm clock, Digital safe, Iron and ironing board (on request), Hairdryer (on request), Coffee and coffee maker (on request), Minibar stocked with beer and soft drinks

Occupancy: 1-4 adults; 3 adults and 1 child; 2 adults and 2 children (Maximum occupancy of 4)

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Two Bedroom Family

Bed size(s): 2 double beds and 1 king-size bed
Rooms: 2 separate bedrooms connected, Private balcony or terrace for both, Bathroom with vanity sink and shower for both
Air conditioning: Yes
Internet: Wi-Fi

Room facilities:
Ceiling fan, Flat screen TV, Alarm clock, Digital safe, Iron and ironing board (on request), Hairdryer (on request), Coffee and coffee maker (on request), Minibar stocked with beer and soft drinks

Occupancy: Minimum of 4 guests (4 adults or 2 adults and 2 children); 3 adults and 3 children; 4 adults and 2 children (Maximum of 6 guests)

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Junior Suite Ocean Front

Bed size(s): 2 double beds or 1 king-size bed
Rooms: Convenient location close to the beach and pool, Private balcony with ocean view, Bathroom with vanity sink and shower
Air conditioning: Yes
Internet: Wi-Fi

Room facilities:
Ceiling fan, Flat screen TV, Alarm clock, Digital safe, Iron and ironing board (on request), Hairdryer (on request), Coffee and coffee maker (on request), Minibar stocked with beer and soft drinks

Occupancy: 1-4 adults; 3 adults and 1 child; 2 adults and 2 children (Maximum occupancy of 4)

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Double Near Pool

Bed size(s): 2 double beds or 1 king-size bed
Rooms: Priority location conveniently close to beach and pool, Private balcony with garden or external view, Bathroom with vanity sink and shower
Air conditioning: Yes
Internet: Wi-Fi

Room facilities:
Ceiling fan, Flat screen TV, Alarm clock, Digital safe, Iron and ironing board (on request), Hairdryer (on request), Coffee and coffee maker (on request), Minibar stocked with beer and soft drinks

Occupancy: 1-4 adults; 3 adults and 1 child; 2 adults and 2 children (Maximum occupancy of 4)

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Food and Drink

  • 7 restaurants including 2 buffets; 5 à la carte (Italian, Japanese, Mediterranean, Mexican, smoke house)
  • 7 bars including sports bar

Reservation required for à la carte restaurant, with a limit of 3 seating's per week. 

Dress code consisting of long pants for men required at all à la carte restaurants.

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Activities

Pools

  • 4 pools includes 1 children's pool

Non-motorized water sports

  • 1 hour per day each and subject to availability
  • Catamaran
  • Kayak
  • Windsurfing
  • Introductory scuba demonstration in pool

Land activities

  • Daily activities
  • Dance lessons
  • Star Camp Kids programs (ages 4-17 yrs)

Entertainment

  • Nightly entertainment
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Health & Relaxation

  • Fitness facilities
  • Massages available ($)
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Other Services ($)

  • Beauty salon 
  • Gift shop
  • Meeting facilities
  • Tour desk
  • Medical services
  • Car rental desk
  • Laundry services
  • Currency exchange
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Family vacation

Keep everyone happy at resorts offering dedicated kids' pools, supervised clubs, and more for the family. Discounts for kids may also be available.


Please note that any discounts will be reflected in your final price at checkout.

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Wedding & Honeymoons

This resort offers discounted wedding and/or honeymoon packages and the services of a wedding coordinator. To book travel for your wedding group, request a quote from us.

To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.

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Perks for Groups

Book a group package of a certain size and some guests pay only the taxes*. Request a quote now.
 

*Discount is not available if booking hotel only. Discount is applicable on the base fare and does not apply to surcharges, charges and taxes. Subject to availability at time of booking. Cannot be combined with any other offer, discount, or promotion, unless otherwise specified. Restrictions can include but are not limited to: type and size of group, booking and travel periods, minimum number of nights, age restrictions, and availability. Subject to availability at time of booking. Terms and conditions are subject to change without prior notice. Contact our groups department for details.

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Up to $500 in Resort Credit

Receive up to USD $500 in resort credits, in the form of coupons, depending on length of stay:

  • USD $300 for stays of 3-5 nights
  • USD $500 for minimum of 6 nights

Applicable for new bookings made as of March 29. 2023 until further notice (subject to change)

Conditions:

  • Resort Credit may not be redeemed for cash and there is no cash reimbursement if unused
  • Credit is not transferable and must be used during the length of stay
  • Offer is based on double occupancy.
  • Valid for new bookings
  • All packages must be sold at full market value
  • Blackout dates, additional restrictions or exclusions may apply
  • Offer based on availability
  • Offer is not available for groups bookings
  • Subject to change without notice
  • Combinable with other promotions
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Toronto, Ontario, Canada (YYZ)
03 Jun
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10 Jun
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