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Hard Rock Hotel Riviera Maya

Why book this hotel?

Meal & beverage plans

  • Casual and à la carte dining
  • Delicious snacks
  • Beverages (alcoholic & otherwise)
  • Top shelf in-room liquor dispenser
  • 24-hour room service

Additional inclusions

  • Various non-motorized water sports
  • Land sports
  • Use of fitness centre
  • Pool and beach side service
  • Daily activities & nightly entertainment
  • Hard Rock Roxity Kids Club (ages 4-12)
  • The Cavern - Teens lounge & club
  • WiFi in room and resort wide
  • Unlimited phone calls to Canada and the Continental US
  • Gratuities
  • Sound of Your Stay® program, an exclusive audio experience that puts guests up close and personal with the music. Whether you want to rock out or just tune in and listen, Hard Rock Hotel Cancun will hook you up for free through their tracks.®, wax.®, and picks.® amenities. Every life has a soundtrack.

Deluxe Platinum Sky Terrace 2 bedroom

Bed size(s): 1 king-size bed and 2 double beds
Rooms: Best available view, Balcony with hammock, Access to private 2nd floor grand sky terrace with lounge chairs and hydro spa tub, Two connecting rooms with hydro spa tub
Air-conditioning: Yes
Internet: WiFi

Room facilities: Liquor dispenser, Mini bar with soft drinks, bottled water, juice & domestic beer, LCD satellite TV, Purified water, Rock Spa® bath amenities, Bathrobes & slipper, Digital safe (laptop size), Coffee maker, Direct dial telephone, iPod dock, Hair dryer, Iron & ironing board, 24-hour room service, Turn down service, Private BBQ service available in sky terrace ($)

Maximum occupancy: 6, including children and infants

Deluxe Diamond

Bed size(s): 1 king-size bed
Rooms: Pool and/or partial ocean view, Balcony with hammock, Bathroom with shower, Hydro spa tub
Air-conditioning: Yes
Internet: WiFi

Room facilities: Liquor dispenser with premium brands, Mini bar with soft drinks, bottled water, juice and domestic beer, LCD satellite TV, Purified water, Rock Spa® bath amenities, Bathrobes & slippers, Digital safe (laptop size), Espresso/American coffee maker, Direct dial telephone, Aromatherapy and pillow menu, Hair dryer, Iron & ironing board, Exclusive in-room dining, Turn down service, Complimentary beach bag (one per room, per stay), CD/DVD player (available upon request), iPod dock, Nightly petit fours, Private check-in area - late and early check-in (subject to availability)

Maximum occupancy: 2 adults

Deluxe Family

Bed size(s): 1 king-size bed and 2 double beds
Rooms: Garden or resort view, Balcony with hammock, Two connecting rooms, Bathroom with shower, Hydro spa tub in each room
Air-conditioning: Yes
Internet: WiFi

Room facilities: Liquor dispenser in adult's room, Adult minibar with soft drinks, bottled water, juice & beer, Kid friendly minibar with juice, soft drinks and chocolate milk, LCD satellite TV, Purified water, Rock Spa® bath amenities, L'Oreal Kids bath amenities, Adult and kids bathrobes & slipper, Digital safe (laptop size),
Coffee maker, Direct dial telephone, Hair dryer, Iron & ironing board, 24-hour room service, Turn down service, iPod dock, Xbox 360, with a selection of DVD's & Xbox games available upon request, Kids beach toys, Kid's room service menu, Candies & cookies upon arrival

Maximum occupancy: 6, including children and infants

Deluxe Gold Double Beds

Bed size(s): 2 double beds
Rooms: Garden view, Balcony with hammock, Bathroom with shower, Hydro spa tub
Air-conditioning: Yes
Internet: WiFi

Room facilities: Liquor dispenser, Mini-bar with soft drinks, bottled water, juices & domestic beer, LCD satellite television, Purified water, Rock Spa® bath amenities, Bathrobes & slippers, Digital safe (laptop size), Coffee maker, Direct dial telephone, iPod dock, Hair dryer, Iron & ironing board, 24-hour room service, Turn down service

Maximum occupancy: 4, including children

Deluxe Gold King Bed

Bed size(s): 1 king-size bed
Rooms: Garden view, Balcony with hammock, Bathroom with shower, Hydro spa tub
Air-conditioning: Yes
Internet: Free WiFi

Room facilities
Premium liquor dispenser, Minibar, satellite TV, Purified water, Bathrobes and slippers, Digital safe (laptop size), Espresso machine, Direct dial phone, iPod dock, Hair dryer, Iron and ironing board, 24-hour room service, Turn down service

Occupancy: 1 - 2 adults; 2 adults and 1 child (age 0-12) (maximum occupancy of 3)

Rock Suite Platinum 2 Bedroom

Bed size(s): 1 king-size bed and 2 double beds
Rooms: Ocean front view, Two bedroom suite, one room, Hydro spa tub in each room, Over sized private balcony with hammock, lounge chairs and tables, Living and dining room area, Private bathroom with shower
Air-conditioning: yes
Internet: WiFi

Room facilities: Liquor dispenser, Mini bar with soft drinks, bottled water, juice & domestic beer, LCD satellite TV, Purified water, Rock Spa® bath amenities, Bathrobes & slippers, Digital safe (laptop size), Espresso/American coffee maker, Direct dial telephone, Hair dryer, Iron & ironing board, 24-hour room service, Exclusive in-room dining, Turn down service, Nightly petit fours, Aromatherapy and pillow menu, CD/DVD player (available upon request), Complimentary beach bag (1 per room, per stay), iPod dock

Maximum occupancy: 6, including children and infants

Deluxe Platinum Double

Bed size(s): 2 double beds
Rooms: Partial ocean view, Balcony with hammock, Bathroom with shower, Hydro spa tub
Air-conditioning: Yes
Internet: WiFi

Room facilities: Liquor dispenser, Mini-bar with soft drinks, bottled water, juices & domestic beer, LCD satellite TV, Purified water, Rock Spa® bath amenities, Bathrobes & slippers, Digital safe (laptop size), Coffee maker, Direct dial telephone, iPod dock, Hair dryer, Iron & ironing board, 24-hour room service, Turn down service

Maximum occupancy:
4, including children

Deluxe Platinum Sky Terrace 1 Bedroom

Bed size(s): 1 king-size bed
Rooms: Best available view, Balcony with hammock, Access to private 2nd floor grand sky terrace with lounge chairs and hydro spa tub, Bathroom with shower
Air-conditioning: Yes
Internet: WiFi

Room facilities: Liquor dispenser, Mini bar with soft drinks, bottled water, juice & domestic beer, LCD satellite TV, Purified water, Rock Spa® bath amenities, Bathrobes & slippers, Digital safe (laptop size), Coffee maker, Direct dial telephone, iPod dock, Hair dryer, Iron & ironing board, 24-hour room service, Private BBQ service available on sky terrace ($), Turn down service

Maximum occupancy: 2

Deluxe Gold Pure® Double Beds

Bed size(s): 2 double beds
Rooms: Garden view, Balcony with hammock, Bathroom with shower, Hydro spa tub
Air-conditioning: Yes
Internet: Free WiFi

hypo-allergenic rooms are designed to provide a better night's sleep for all guests, especially allergy sufferers.  In addition to the usual cleaning protocol, PURE rooms undergo an additional seven-step process intended to reduce airborne particles and minimize the presence of potential irritants.  This process includes installation of a state-of-the-art air purification system and treatment of all coverings and surfaces in the guest room.

 

Room facilities: Liquor dispenser, Mini-bar with soft drinks, bottled water, juices & domestic beer, LCD satellite television, Purified water, Rock Spa® bath amenities, Bathrobes & slippers, Digital safe (laptop size), Coffee maker, Direct dial telephone, iPod dock, Hair dryer, Iron & ironing board, 24-hour room service, Turn down service

Maximum occupancy: 4, including children

Deluxe Gold Pure® King Bed

Bed size(s): 1 king-size bed
Rooms: Garden view, Balcony with hammock, Bathroom with shower, Hydro spa tub
Air-conditioning: Yes
Internet: Free WiFi

Pure® hypo-allergenic rooms are designed to provide a better night's sleep for all guests, especially allergy sufferers.  In addition to the usual cleaning protocol, PURE rooms undergo an additional seven-step process intended to reduce airborne particles and minimize the presence of potential irritants.  This process includes installation of a state-of-the-art air purification system and treatment of all coverings and surfaces in the guest room

Room facilities
Premium liquor dispenser, Minibar, satellite TV, Purified water, Bathrobes and slippers, Digital safe (laptop size), Espresso machine, Direct dial phone, iPod dock, Hair dryer, Iron and ironing board, 24-hour room service, Turn down service

Occupancy: 2 guests, including children (maximum occupancy of 2)

Rock Star Suite 2 Bedroom

Bed size(s): 1 kind size bed and 2 double beds
Rooms:
2 bedrooms, Ocean view, Terrace with hammock, hot tub, shower, table and chairs, Hydro spa tub and shower
Air-conditioning: Yes
Internet:
Yes

Rock Royalty Level
Clients booking a Rock Royalty Level room will enjoy personalized attention and luxury service. Rock Royalty Level features are subject to change but may include: services of a personal assistant, 25-minute couple massage, VIP check-in and late check-out (subject to availability) and priority reservations.

Room facilities
Premium liquor dispenser, Minibar, satellite TV, Purified water, Bathrobes and slippers, Digital safe (laptop size), Espresso machine, Direct dial phone, iPod dock, Hair dryer, Iron and ironing board, 24-hour room service, Turndown service

Occupancy: 6 guests, including children and infants (maximum occupancy of 6)

Rock Suite Platinum Rooftop Lounge 2 Bedroom

Bed size(s): 1 king-size bed and 2 double beds
Rooms: Ocean front view, Balcony with hammock, Two bedrooms, Dining and living room area, Hydro spa tub in each room, Sky terrace with a hydro spa tub, table, chairs, bathroom
Air-conditioning: Yes
Internet: WiFi

Room facilities: Liquor dispenser, Mini bar with soft drinks, bottled water, juice & domestic beer, LCD satellite TV, Purified water, Rock Spa® bath amenities, Bathrobes & slippers, Digital safe (laptop size), Espresso/American coffee maker, Direct dial telephone, Hair dryer, Iron & ironing board, 24-hour room service, Turn down service, Nightly petit fours, Aromatherapy and pillow menu, CD/DVD player (available upon request), iPod dock, Complimentary beach bag (1 per room, per stay)

Personal Assistant Service : Valid for new bookings made by December 31, 2018 for travel until December 18, 2020.  Includes:

On call personal assistant, Ironing service (2 items per person per stay), Express luggage delivery, Complimentary shoe shine, Spa tub preparation (with 24 hours notice), Personal assistance with reservations (on and off property), Priority reservations to picks® and mix® Program

Maximum occupancy: 6, including children and infants

RRL Deluxe Platinum Double

Bed size(s): 2 double beds
Rooms:
Partial ocean view, balcony with hammock, hydro spa tub and shower
Air-conditioning: Yes
Internet: Yes

Rock Royalty Level
Clients booking a Rock Royalty Level room will enjoy personalized attention and luxury service. Rock Royalty Level features are subject to change but may include: services of a personal assistant, 25-minute couple massage, VIP check-in and late check-out (subject to availability) and priority reservations.

Room facilities
Premium liquor dispenser, Minibar, satellite TV, Purified water, Bathrobes and slippers, Digital safe (laptop size), Espresso machine, Direct dial phone, iPod dock, Hair dryer, Iron and ironing board, 24-hour room service, Turndown service

Occupancy: 4 guests, including children (maximum occupancy of 4)

 

RRL Deluxe Platinum King

Bed size(s): 1 king-size bed
Rooms: Partial ocean view, balcony with hammock, hydro spa tub and shower
Air-conditioning: Yes
Internet: Yes

Rock Royalty Level
Clients booking a Rock Royalty Level room will enjoy personalized attention and luxury service. Rock Royalty Level features are subject to change but may include: services of a personal assistant, 25-minute couple massage, VIP check-in and late check-out (subject to availability) and priority reservations.

Room facilities
Premium liquor dispenser, Minibar, satellite TV, Purified water, Bathrobes and slippers, Digital safe (laptop size), Espresso machine, Direct dial phone, iPod dock, Hair dryer, Iron and ironing board, 24-hour room service, Turn down service

Occupancy: 1-2 adults (maximum occupancy of 2)

 

Location

Carretera Cancun-Chetumal, Km. 72., Puerto Aventuras Riviera Maya, MX
Hard Rock Hotel Riviera Maya