We’re sorry for the wait, if you’re trying to call us.
Our Contact Centre teams are doing everything they can to answer you quickly.
To help you save time, we’ve added new online tools to make modifications or add-ons to your booking. Check out your options:
Manage your booking View travel requirementsvisit Cancún & Riviera Maya: get started
CANCÚN & RIVIERA MAYA TRAVEL GUIDE

Language
SpanishWhat to eat
Traditional dishes of the Yucatán Peninsula: sopa de lima (lime soup with chicken and tortilla), Cochinita pibil (pulled pork marinated in ground achiote seeds) and queso relleno (edam cheese stuffed with pork).What to bring back
Handmade jewellery, xtabentún (a honey and anise liqueur made in the Yucatán region) and ground achiote spice.Fun Fact
It might be hard to imagine, but Cancún was once practically deserted. Before the Mexican government decided to develop the area into a vacation mecca in 1970, only three people lived around the beach-clad coast—the caretakers of a coconut plantation. Today, there are a few more, about 700,000 inhabitants to be precise, with 5 to 10 million tourists visiting every year.Important Info
For more information on all necessary travel documents, visa, taxes and more, check Air Canada’s Travel Requirements page and the Government of Canada’s Travel and Tourism website.Earn & redeem Aeroplan® points when you book flight-inclusive packages or use your points towards a hotel stay!
BROWSE RESORTS & HOTELS BY COLLECTION
LUXE COLLECTION
Learn more
BOUTIQUE COLLECTION
Learn more
SPA COLLECTION
Learn more
ADULTS COLLECTION
Learn more
FAMILY COLLECTION
Learn more
PLAN YOUR TRIP TO CANCÚN & RIVIERA MAYA
- Vacation Packages
- Flight & Hotel
- Tour Packages
- Hotels
- Activities
- Cruises
- Cars