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Why book with us?

To enhance your experience every step of the way, Our Vacation Promise and Cruise Promise add exclusive perks to all packages booked with us.

Booking a cruise vacation? Our Cruise Promise includes all the benefits of Our Vacation Promise, plus more cruise-specific features.

PERKS WITH PACKAGES

Enjoy exclusive perks with any package to Mexico, the Caribbean, Central America, Canada, Europe, and the United States, including:

  • FREE 1st checked bag1: Per person and to any destination
  • Connecting flights from 51 Canadian airports2: Starting at $49
  • Secured group rates3: Up to 2 years in advance
  • Price match4: We'll match a lower price by up to $50 per person
  • Refund or no change fees5: If your flight gets cancelled, change your travel plans or cancel with a FULL REFUND
  • Aeroplan® points6: Earn and redeem when you book a package
  • Flexible payment options7: Pay monthly with Uplift
Terms & Conditions

Our Vacation Promise is applicable to new bookings of vacation, Flight & Cruise, Flight & Hotel, pre-bundled packages or tour packages booked in Mexico, the Caribbean, Central America, Canada, Europe, and the United States, made from September 7, 2021 and onwards. All components are subject to change without notice and can be modified at any time. Theme park tickets, private transfers, attractions, activities, car rental, and Allianz Global Assistance insurance are excluded from all aspects of Air Canada Vacations' Vacation Promise and are subject to the standard terms and conditions.

1Applicable to all destinations when booking a package and to one checked bag per person. For baggage rules and restrictions, please visit the Air Canada Baggage Information Guide.

2Price ($49) is per person and applicable to select round-trip connecting flights between Quebec City, Montreal and Toronto. Excludes taxes and fees. Subject to availability at time of booking.

3Group rates can be secured up to 2 years before departure. Groups consist of a minimum of 10 adults, sharing a minimum of 3 rooms excluding cruise groups, which require a minimum of 16 people sharing a minimum of 8 cabins.

4Air Canada Vacations will match the total price of your new booking, including taxes, up to a maximum of $50 per person for all packages to the United States, Canada, Europe, Mexico, the Caribbean or Central America, including Flight & Cruise packages. There is no maximum amount allotted to cruise-only bookings. This is for new bookings only and must be requested prior to booking by providing a non-modifiable screenshot for confirmation that includes all components, as well as a date stamp. Competitors' package must still be available at time of requesting. The components of the competitors' package or must be identical to the Air Canada Vacations package, including but not limited to, same point of departure, destination, flight route, schedule and class of service, hotel, cruise, hotel room category, cruise stateroom category, cruise rate code, meal plan, occupancy, transfers, departure/arrival dates and length of stay. Not applicable to our travel protection plans due to variances in plan benefits. Cannot be combined with any other offer or promotion. Subject to availability at time of booking. Only one price match per booking permitted. Price match requests over $50 can be submitted to Air Canada Vacations for review and it will be at Air Canada Vacations’ sole discretion to decide to match the lower submitted price. To request a price match, please contact your travel agent or our Reservations Department at 1 866 529-2079 with your package details and proof of the competitor’s price (photos or screen captures). Flight seats and hotel rooms/ship staterooms must be available.

5Only applicable to packages affected by an Air Canada or Air Canada Rouge flight cancellation. Changes to travel dates or destination are subject to hotel rooms/ship staterooms and flight availability. Client will assume any difference in price increase resulting from change or partial cancellation. If you booked through a travel agent, please contact your travel agent to submit your request. If you booked directly with Air Canada Vacations, please submit your request for Mexico, the Caribbean and Central America by calling 1 800 296-3408 and for Europe, Canada, the United States and Cruises at 1 866 529-2079.

6Aeroplan Members travelling on the same booking accumulate points on the eligible flight portion of their vacation package. Aeroplan points will be awarded once travel has been completed. For terms and conditions of the Aeroplan program, visit aircanada.com/aeroplan-termsandconditions. ®Aeroplan and the Aeroplan logo are registered trademarks of Aeroplan Inc.

7Applicable to select packages. Excludes Groups. For full terms and conditions, visit uplift.com.

PERKS WITH CRUISES

Our Cruise Promise steers you towards all the benefits of Our Vacation Promise with even morefeatures exclusive to cruise vacations, including:

  • Cruise deposit1: Secure your booking with a deposit of just $50 per person.
  • Guaranteed return flight2: If the ship is late, we'll book you on our next available flight home.
  • Don't miss your cruise2&3: If a delayed flight causes you to miss your cruise, you'll be rebooked to catch up with it.
  • Flexible Flight booking options3: All flights require no deposit and all flights are 100% refundable, or 1 name change is permitted up to 24 hours prior to travel
  • Lowest airfare or you fly FREE4: If you find a flight with Air Canada® or Air Canada Rouge® at a lower price at time of booking, we'll pay for your flight.
Terms & Conditions

Applicable to bookings of Flight & Cruise packages made through Air Canada Vacations only. Flight & Cruise packages must be purchased through a travel agent, on www.aircanadavacations.com, or by calling our Cruise Department at 1-866-529-2079. All the components of Air Canada Vacations' Cruise Promise are subject to change without notice and can be modified at any time.

1Excludes groups, Disney Cruise Line, Uniworld and U by Uniworld River Cruises, Princess Cruises, Azamara Cruises, Cunard Cruises, Costa Cruises and Silversea Cruises. Excludes cruises booked with non-refundable rate codes (NRD) and cruises booked with final payment. Standard Air Canada Vacations and cruise line deposit and cancellation terms and conditions apply.

2Flights will be rebooked depending on the next available flight aboard Air Canada® or Air Canada Rouge®, subject to availability/capacity. Not applicable to force majeure situations or for other reasons beyond the control of the air carrier. Hotel accommodations and any related land expenses associated with the delay are the sole responsibility of the customer. However, insofar as it is applicable, Air Canada and Air Canada Rouge will fulfill all their obligations under the Air Passenger Protection Regulations. Does not replace travel insurance. May be discontinued or changed at any time without notice. Other conditions may apply at the time of booking.

3To the extent permitted by the cruise line. Cruise lines cannot guarantee late embarkation on the cruise at all ports of call. Whether late embarkation will be permitted is dependent on the country of the port of call and applicable embarkation rules. It is at the cruise lines’ sole discretion if a delayed passenger will be allowed to board the cruise after initial departure. No refund will be given for missed days of cruise.

4At the time of booking, if you find a lower price for your flight with Air Canada or Air Canada Rouge than the one provided, Air Canada Vacations will pay the total cost of the applicable airfare, including applicable taxes, fees, and service charges. Lower airfare must be identical to Air Canada or Air Canada Rouge flights (same travel dates and times, class of service, cabin, etc.) be on a published fare and not combined with any other special discount or corporate rate offer. Must be available for purchase at the time of booking, be refundable, and include one free checked bag to qualify. All claims/proof must be submitted at time of booking. Applies to all passengers on file for the same booking. Can be applied only once. Excludes groups.

®Air Canada, Air Canada Rouge and Air Canada Vacations are registered trademarks of Air Canada, used under license by Touram Limited Partnership.